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Digital Product, Design & Innovation for B2B SaaS

Super User Studio has 20+ years of experience designing for & partnering with enterprise software teams. Through a pragmatic approach that combines a tailored Advisory service with a range of product design capabilities, we accelerate our clients progression towards the next generation of their software experience. 

  • $25,000+
  • $150 - $199 / hr
  • 2 - 9
  • London, England
  • Founded 2008

2 Locations

  • London , England
  • Bath , England
Total Reviews
9
Average Referral Rating
4.9 /5
Most Common Project Size

Focus

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    Super User Studio Review Insights

    Overall Review Rating

    4.8
    • Quality 4.8
    • Schedule 4.3
    • Cost 3.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Personalized Approach

      Their small team size allows Super User Studio to offer a personalized touch to their projects. Clients feel that the team genuinely understands their needs and tailors their expertise to provide customized solutions.

    • Impressive Industry Knowledge

      Despite not always having prior experience in a client's specific industry, Super User Studio quickly learns and adapts, asking the right questions and applying their extensive UX/UI knowledge effectively.

    • Strong Project Management

      Super User Studio is noted for their strong project management skills. Clients appreciate their organized, detail-oriented approach and their ability to manage timelines and deliverables effectively. They maintain clear communication and are upfront about any potential delays or changes.

    • Positive Impact on Business

      Several clients have reported significant business impacts due to Super User Studio’s work, including increased user engagement, reduced customer support calls, and new business opportunities. Their design improvements have led to tangible benefits.

    • Challenges with Discovery Process

      Some clients felt that the discovery and research phases took longer than necessary, leading to delays in deliverables. They suggest that Super User Studio could streamline these processes to avoid extended timelines.

    • Effective Knowledge Transfer

      Super User Studio is praised for their effective knowledge transfer processes. Clients have successfully built up their own internal design expertise thanks to the structured and informative guidance provided by the team.

    Super User Studio Reviews

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    Prod Design Strategy & UX/UI Design for Cloud Migration Co

    • UX/UI Design
    • Confidential
    • Dec. 2022 - Feb. 2023
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "Super User Studio was very responsive and flexible to our needs."

    Mar 7, 2023
    Senior Product Manager, Transvault
    Sam Reynolds
    • Software
    • United Kingdom
    • 11-50 Employees
    • Online Review 
    • Verified

    Super User Studio executed UX/UI design for a cloud office migration company. They provided a UI framework, wireframes, and a UX prototype; they also advised the client on their design direction.

    UI/UX Design & User Interviews for Software Development Firm

    • UX/UI Design
    • $200,000 to $999,999
    • Jan. 2021 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    5.0

    “What they’ve brought to the table in terms of knowledge is hard for anyone else to match.”

    Jan 26, 2022
    Product Director, AMT-SYBEX
    Stuart Potchinsky
    • IT Services
    • London, England
    • 10,001+ Employees
    • Phone Interview 
    • Verified

    Super User Studio has designed the UI/UX of a software development company’s app. The team has also conducted discovery sessions and user interviews while creating wireframes to help develop the product. 

    Product Strategy & UI/UX Design for Marketing Consultancy

    • UX/UI Design
    • $200,000 to $999,999
    • Nov. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    5.0

    "They’re incredibly detail-oriented and have a rigorous methodology for approaching UX design."

    Jul 8, 2020
    Product Owner, Marketing Consultancy Firm
    Anonymous
    • Advertising & marketing
    • New York City, New York
    • 51-200 Employees
    • Phone Interview 
    • Verified

    After going through strategy and requirements phases, Super User Studio designed prototypes and high-fidelity wireframes. The team also did the UI design and ensured that the vision aligned with user needs.

    Reconceptualization of an Employee Benefits Platform

    • UX/UI Design
    • $50,000 to $199,999
    • June 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    “Super User Studio feels like an extension of our team.”

    May 24, 2019
    CEO, PES
    Ian Rummels
    • Software
    • Bristol, England
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Super User Studio is helping to improve an employee benefits platform’s user experience and technologies. They’ve helped develop ideas into prototypes. Currently, the team is building a new frontend.

    UI/UX Redesign and Training for Data Analytics Company

    • UX/UI Design
    • $10,000 to $49,999
    • June - Sep. 2018
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They over-delivered on many fronts and helped shape the way we design our products, now.”

    Oct 22, 2018
    Head of Ventures, dunnhumby
    Kyle Fugere
    • Advertising & marketing
    • New Hampshire, United States
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Super User Studio offered critical counsel on best UX practices, including optimal team structure, design guides, and processes. They assisted with workshops and also identified a new global head of UX.

    Web Design & User Research for Broadcasting Network

    • UX/UI Design
    • $200,000 to $999,999
    • Jan. 2011 - Jan. 2013
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They’re a small agency, but they knew their stuff."

    May 5, 2017
    Former Product Manager, Channel4
    Sarah Rogers
    • Media
    • London, England
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Super User Studio facilitated a website overhaul involving redesign, UX, business strategy, persona development, competitor reviews and prototyping. They also helped run focus groups and stakeholder meetings.

    SaaS Interface Redesign for PR Company

    • UX/UI Design
    • Confidential
    • Jan. - May 2016
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    4.0

    "They were able to tailor their expertise quite well to the situation."

    Apr 28, 2017
    Former Head of IT, Vuelio
    Simon Ingram
    • Media
    • London, England
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Super User led UX of a communication database software, as well as a full relaunch after a major acquisition. Their work included competitor analysis, user interface redesign, and company aesthetics rebranding.

    User Experience Optimization Projects

    • UX/UI Design
    • $200,000 to $999,999
    • Jan. 2009 - Jan. 2015
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The reason I chose them in the first place is because they actually challenged my thinking."

    Apr 28, 2017
    Director of Solution Management, Questback
    Scott Heyhoe
    • IT Services
    • New York City, New York
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Super User Studio analyzed UX for several websites. They focus on improving the user journey, increasing follow-through rates, and visualizing that data in order to advise and improve business decisions.

    UX Design for Employee Benefits Software Solution

    • UX/UI Design
    • $50,000 to $199,999
    • Nov. 2011 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "They have the ability to understand highly technical requirements, and they’re able to convert that into a simple user experience."

    Mar 16, 2017
    Product Manager, Thomsons Online Benefits
    James Amner
    • Software
    • London, England
    • 201-500 Employees
    • Phone Interview 
    • Verified

    Super User Studio redesigned an employee benefits software. They performed a market analysis to create a modernized and competitive UI and formulated a design language.

    Locations (2)

    1

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