What was the scope of their involvement?
Sunscrapers is heavily involved in 1 of our core services, service design, which involves development of bespoke digital assets for either the facilitation or increase of communication.
We have an IT client who we’ve serviced as their lead agency across 23 different markets. All of the marketing is done centrally, and then we share it with each individual country or sales region. When dealing with large companies, one of the biggest challenges we face is that the existing IT setup doesn’t necessarily help the communication or distribution of information.
Over 3–4 years ago, Sunscrapers developed a language-specific download site which helps us share centrally-created assets with individual countries, each of which has its own login. We distribute all key marketing communication and design materials via that portal.
After initial development, they helped run and maintain the platform. They’ve used Python, WordPress, and HTML to provide ongoing development and support over a period of time
What is the team composition?
We currently employ key members of Sunscrapers’ team for predetermined amounts of time every month. We give a definite commitment to 1 core member, and, depending on project requirements, we utilize Lukasz’s [CEO, Sunscrapers] network. Afterwards, we and our base person offer a solution for the client’s brief.
We used 3–4 different developers within their team for the portal project. The requirements for that particular site were relatively broad, and although the end-solution is seamless, the scoping, coding, testing, and delivering required slightly different skill sets.
We’ve had 3 technical leads over the past 7 years who’ve managed work for us, and the handover between the people involved in our account has been relatively straightforward.
We’ve met Lukasz’s team, but we haven’t felt the need to do formal interviews. When we initially get a job, we scope the project, and then talk to Lukasz about the requirements. Afterwards, he comes back with recommendations on how to make the project possible, what skill sets are needed, and what the timing will be. It’s a fluid and friendly working relationship.
How did you come to work with Sunscrapers?
Lukasz worked for me in London as a full-time developer on a broad variety of tasks before deciding to start his own company. He pooled numerous people who could offer best-in-class solutions across a wide range of services.
How much have you invested with them?
In a typical year, we spend anywhere from £20,000–£70,000 [U.S. $25,000–$95,000]. We’re currently onboarding some prominent clients, which could potentially increase the budget. We have many big things planned across different markets for which we plan to utilize Sunscrapers’ services. The overall cost has been around £500,000. [U.S. $650,000].
What is the status of this engagement?
Lukasz formed Sunscrapers in 2010, but I’d been employing him 3 years prior to that.