Sunday Roast

BACKGROUND

Please describe your company and position.

I am the Owner of Brian Rump O/A Profit Coach

Describe what your company does in a single sentence.

Business Coach and Teacher that helps you build a profitable business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunday Roast to accomplish?

• Capture my personality
• Communicate my empathy and authority
• Build trust through great design

SOLUTION

How did you find Sunday Roast?

• Referral
• Networking

Why did you select Sunday Roast over others?

• High ratings
• Great culture fit
• Company values aligned
• Strong Portfolio of Work

How many teammates from Sunday Roast were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work as to take my brand identity and messaging strategy and create a full visual brand package that captured my personality, built trust through design and conveyed empathy and authority. This is part of a re-brand of my business and laying the foundation to lean into my personal brand. The project included logo design and a brand package so that I can have a high level of branding moving forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of a tangible brand package with a variety of assets and guides that can be put into action right away. It's not measurable but the descriptive feedback I've seen from others is exactly what I asked Sunday Roast to create. That has been a pleasant surprise and just amazing that it's happened that way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did it faster than expected at a remarkable level of quality.

What was your primary form of communication with Sunday Roast?

Virtual Meeting

What did you find most impressive or unique about this company?

Just the ability to "get it" and capture exactly what I wanted but couldn't describe or do myself. It's a great case study of why you hire an expert with a specialty to specialty work.

Are there any areas for improvement or something Sunday Roast could have done differently?

No. It all went about as smooth as it possibly could have.

BACKGROUND

Please describe your company and position.

I am the Lab head of a research company

Describe what your company does in a single sentence.

We are an academic research laboratory based at a university

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunday Roast to accomplish?

• create a website
• communicate with target audiences
• convey our research and story

SOLUTION

How did you find Sunday Roast?

• Referral

Why did you select Sunday Roast over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Sunday Roast met with me to understand our team, what we do, what our needs were, which audiences we wanted to reach and why. They then drafted a website and brand logo based on this, and iterated with us until the site met all of our goals. Deliverables were the website and training on maintaining and modifying the site in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website prototypes, live site, and visual media were the outcomes. These were provided to us very reliably on timeline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time and were very responsive to our needs, suggestions, and requests for revisions.

What was your primary form of communication with Sunday Roast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of this company to modify the direction of the project based on our comments, suggestions, and requests for revisions was absolutely top notch. They worked hard to understand exactly what we wanted over the course of the project and made sure they delivered on every item.

Are there any areas for improvement or something Sunday Roast could have done differently?

Their process was very effective and the final product was very much what we were looking for.

BACKGROUND

Please describe your company and position.

I am the Assistant Professor of a nonprofit organization

Describe what your company does in a single sentence.

We are a non-profit network-of-networks that is focused on engaging, connecting, and accelerating the research and advancement of sustainable product and consumption collaboration and practice. We are based at an academic institution, but are focused on connecting diverse communities of researchers, practitioners, professionals, and early career researchers and professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunday Roast to accomplish?

• Effectively communicate and convey the mission of the organization.
• Develop a clear and coherent digital/online presence via website and community platform.
• Synthesize an effective brand strategy and plan.

SOLUTION

How did you find Sunday Roast?

Referral

Why did you select Sunday Roast over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sunday Roast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sunday Roast was engaged to develop a website, brand strategy, and community engagement platform to support the goals of the organization. The website's primary objective was to inform a broad and diverse community about the purpose and focus of the organization, and to direct/route interested potential members to the Skool-based community engagement platform for discussion and collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of deliverables: 

• Website launched
• discussion
• community engagement 
• platform launched.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Sunday Roast team worked with us to develop a clear plan, outline of deliverables, and a timeline. They delivered everything on-time, in many cases working overtime to fast-track and help us to meet externally-imposed deadlines (e.g., attendance at difference events). 

The team also communicated progress with us regularly, and were actively engaging with us to ensure that we had comprehensive input and engagement in the brand and website development work. Whenever we had questions or concerns, the Sunday Roast team members were quick to respond and provide us with several options to address the concern.

What was your primary form of communication with Sunday Roast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was clear that the Sunday Roast team members were motivated by more than just the job: they genuinely cared about understanding our goals, purpose and objectives, and helping us to effectively communicate these to our audience. They spent a lot of time working with us to find the optimal language to capture what we meant, and helping us to become more clear and refine our message in the process. 

They were also incredibly flexible to accommodate our unique timeline and constraints. They were really wonderful to work with, and we intend to work with them again in the future.

Are there any areas for improvement or something {provider_name} could have done differently?

We were incredibly happy and satisfied with the work provided by Sunday Roast. We do not have any thoughts or suggestions for improvement. Keep up the great work!

BACKGROUND

Please describe your company and position.

I am the Associate Professor of a research company.

Describe what your company does in a single sentence.

Scientific research - ecology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunday Roast to accomplish?

• Produce a modern, updated website
• Make the website user friendly and attractive

SOLUTION

How did you find Sunday Roast?

Referral

Why did you select Sunday Roast over others?

• Pricing fits our budget
• Referred to me

How many teammates from Sunday Roast were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Created, built, and designed a new website for my lab. Key deliverables included: 

• Transferring content from an old website
• Designing a new website
• Having a mid-project review
• Making changes based on feedback
• Training on how to update the website in the future

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included a draft website for me to view. The draft included the transfer of prior content and the development and design of a new website. The feedback I provided after the draft website was then incorporated before a final review and the launch of the website. Finally, I was trained on how to make changes to the website so that I could keep the website up to date.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Sunday Roast did a fantastic job of keeping the project on track. During the initial consultation, they wrote down everything I requested in a new website and did a fantastic job of creating a beautiful, modern website with all the functionality I wanted. They nudged me along for content to keep the project on track, and they listened and quickly incorporated all changes we discussed. 

The launch and training were smooth. Sunday Roast did a fantastic job of listening to my feedback and responding to all the changes I requested. I am really happy with the new website, and I'm grateful to Sunday Roast for their excellent work on this project!

What was your primary form of communication with Sunday Roast?

Virtual Meeting

What did you find most impressive or unique about this company?

I appreciate when people are good at what they do. I had specific things I was hoping to get in a new website, and Sunday Roast listened to my needs and exceeded my expectations. I appreciate that I could go about my work knowing that Sunday Roast was doing a great job of taking care of the website. 

I was also impressed with how Sunday Roast kept things on track; they gently nudged me for content and other information they were waiting on, and they reminded me to set a launch date and training session when the work was done. The website was finished much sooner, thanks to Sunday Roast keeping things on track.

Are there any areas for improvement or something Sunday Roast could have done differently?

It was wonderful to work with Sunday Roast. From start to finish, it was an easy and fun process. Thank you!

BACKGROUND

Please describe your company and position.

I am the Managing Director of OnHive Inc.

Describe what your company does in a single sentence.

System integration service company for Internet of Things (IoT) and Industrial Internet of Things (IIoT) technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunday Roast to accomplish?

• Website Redesign

SOLUTION

How did you find Sunday Roast?

Referral

Why did you select Sunday Roast over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sunday Roast were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development and redesign of website on Squarespace
• Go from a one-page scroll website to a multi-page website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website clearly articulates are service capacity and capabilities
• One-page scroll website is successfully converted to a multi-page website
• Successful domain transfer and website launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lee's response was great and communication was managed well with expectations set out clearly from the get go. This allowed us to prepare all the necessary content and details the team required to begin the website development. We were able to launch are website in a timely manner.

What was your primary form of communication with Sunday Roast?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The handover and transition of the website were done really methodically. The training session and review of the website really helped our team to understand the functions of the website and how to make changes, add blog posts and so forth The team have the capacity for SEO packages as well which could prove useful in developing online trust/expertise and helping your website rank better on search engines

Are there any areas for improvement or something Sunday Roast could have done differently?

- Better management of calendar. During a few scheduled appointments the calendly invites were either missed or glitches resulted in rescheduled appointments

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of Potential Energy, a non-profit organization promoting efficient biomass cookstoves in Uganda.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sunday Roast?

Our website was difficult to read visually, and lacked information about our organization.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended this agency from another web designer we knew. They were within our budget and very flexible with our timelines and needs.

Describe the project in detail and walk through the stages of the project.

We first had a meeting to describe our website needs. Then they provided us examples of what types of looks we could go for and we chose the aspects of these sample sites we liked and didn't like. This was great because my whole team could make comments on these samples.

We then came up with a site map and flow as to how the users would navigate the website. My team then put together all of the photos and text content and provided it to the designer. They then gave us 2 or 3 rounds of edits on the versions they made.

We finally came to something we really liked and are happy with the site! Soon they will also train us on how we can edit the site ourself.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people, a SEO person, a copywriter, but mostly the web designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have a much more user friendly website now and SEO is much better.

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive or unique about this company?

Their flexibility on our timeline

Are there any areas for improvement or something they could have done differently?

It would have been nice if the template for the design had not been so rigid.

BACKGROUND

Please describe your company and your position there.

I'm the founder and President of Girl Meets Dirt and Wines by Girl Meets Dirt. We are a fruit preserves manufacturing business and winery based in the San Juan Islands of Washington State.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sunday Roast, and what were your goals?

We were in the midst of a website development project for a new, time sensitive product launch and ran into complications with our developer that prompted us to sever that relationship. Needless to say, we were left with no website, a lot of money wasted, and needing someone to take over the project and help us implement our vision, and fast.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sunday Roast was recommended by our Art Director, who had worked with them in the past. Despite not having expertise in the wine system backend we were using, they exhibited the utmost of professionalism, and gave us confidence they could figure it out, and produce an outcome in line with our vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website development in Squarespace with Commerce7 integrations and many custom design elements.

How many people from the vendor's team worked with you, and what were their positions?

We worked solely with Lee, the owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely happy with the speed and efficiency at which Lee worked and impressed with the quality of work. Our prior designer had basically said our design mockup was not possible. Lee proved otherwise, and without using a custom Wordpress site.

Describe their project management style, including communication tools and timeliness.

They were excellent to communicate with, prompt, and professional.

What did you find most impressive or unique about this company?

Lee was not undone by anyone else saying the project was not designable. He tackled a new area (Commerce7 integration) with relative ease.

Are there any areas for improvement or something they could have done differently?

We had a great experience.

BACKGROUND

Please describe your company and your position there.

I am a plastic surgeon practicing in Dallas, TX. I have a very narrow focus of practice that I highlight with my website to attract patients with these specific needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sunday Roast, and what were your goals?

I created my website on square space about 6-7 years ago. I developed extensive web content relevant to my patient population. It was informative but basic in its design. I am transitioning into private practice and wanted to have a more polished and attractive website that was as user-friendly as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was given options through the 99 designs partnership through square space partner for experts with the skill set to achieve my goals. I selected several website designers. Of those that I corresponded with, Sunday Roast demonstrated the best quality in their body of work. They were also very responsive with e-mail and video communication and they were priced well for the high quality of product provided.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sunday Roast set up a combined meeting for website design update and SEO optimization with a colleague to streamline the process to achieve my goals. Based upon my stated goals design elements were set up in mood boards to determine the direction I wanted to pursue in terms of style and flow through. SEO optimization options were also presented. We then finalized action items for both site design and SEO.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Lee from Sunday roast and his colleague Matt on the SEO. Lee was my point person throughout the design process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My website design is exactly what I was looking for in terms of style and ease with navigation. The services that I wanted highlighted have risen significantly in terms of SEO also.

Describe their project management style, including communication tools and timeliness.

We communicated though e-mail and video conferences. I was the rate limiting step in progress given my busy schedule and time needed to deliver my action items. Sunday Roast always delivered quality work on time.

What did you find most impressive or unique about this company?

I was able to achieve the highly professional website that I was hoping for at a most affordable price for the quality of work that was delivered.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a cause-based clothing brand in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sunday Roast?

We hired Sunday Roast to improve the overall branding of our website to ensure we had the right balance of a strong brand without losing the core cause.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sunday Roast are great at branding but they also are specialist in working with cause-based companies so we felt it was a good match,

Describe the project in detail and walk through the stages of the project.

After a few discovery calls with their brand strategist, we were on the same page for the brand direction we wanted to go and they did a complete overhaul of the website. A complete redesign. Since then we have kept working with them for constant updates and tweaks.

How many resources from the vendor's team worked with you, and what were their positions?

We worked primarily with 2 people:

the brand strategist

the lead designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results were quite drastic. Our ecommerce revenue has increased by over 400% since working with Sunday Roast.

How effective was the workflow between your team and theirs?

We now think of them as part of our team. They have been excellent to work with.

What did you find most impressive or unique about this company?

The balance between a cause and a standalone brand is quite a fine one. There are not many in the industry who have a deep understanding of and can execute on both.

Are there any areas for improvement or something they could have done differently?

We've felt like they have gone above and beyond for us on more than one occasion.

BACKGROUND

Introduce your business and what you do there.

I’m the co-creator of SOURCE paper, a digitally based cultural news journal located in Puget Sound, Washington. We’re basically a small, community-driven, submission-based paper.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunday Roast?

We had a preexisting website that was not functioning as we wanted it. Although my partner and I are very design-savvy, we don’t have the necessary backend development skills. Thus, we hired Sunday Roast to redesign our digital platform.

SOLUTION

What was the scope of their involvement?

First, we came to Lee (Founder) with our preexisting WordPress website and told him that we no longer wanted it to be on WordPress. We already knew that Sunday Roast specialized in migrating sites into Squarespace, so that was what we wanted to do. We also provided them with some design references and described exactly how we wanted the website to flow and move.

We worked closely with Sunday Roast throughout the project, sending them large InDesign documents and iterating on the website’s UX design. Ultimately, they fleshed out our ideas into a beautiful and functional website.

Per our request, the key feature that our site has is a very clean and minimal design so that people immediately understand our company once they land on our page. It has a very clean landing page that is easily accessible and easy to navigate. Additionally, its overall design sticks to what we wanted: a clearly established look of a news journal.

We expect to continue working with Sunday Roast for maintenance purposes if needed. However, they’ve taught us how to update it and change some aspects of its design ourselves, which is a great benefit we’ve gotten from working with them.

What is the team composition?

We’ve only worked with Lee.

How did you come to work with Sunday Roast?

A friend and another person who had worked with Sunday Roast for many years recommended us to speak with Lee.

How much have you invested with them?

We’ve spent around $2,000.

What is the status of this engagement?

We started working together in February 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Sunday Roast developed our website in a very beautiful and sophisticated way, and what they delivered exceeded our expectations — Lee articulated our vision perfectly. We expected that having a site like this would take more time, but they were able to accomplish it in a very short timeline; everything was up and running by the time we released our second issue.

Although our community is very small, the overall feedback from them has been nothing but praises and total admiration for our new site. In contrast, when we launched our first site, we received a lot of feedback regarding its slow loading times and the bad quality of its imagery. Having this great feedback about our new site has been amazing.

How did Sunday Roast perform from a project management standpoint?

Sunday Roast has performed perfectly, and our partnership has been great. Lee is very professional, and he has made the whole process very easy for us. Given that my partner and I are pretty savvy regarding design work for websites, we seem to speak the same language as them, and we understand each other very well. We communicate via email, Google Hangouts, and Zoom calls which we schedule using their site.

What did you find most impressive about them?

Sunday Roast is exceptional at fulfilling their clients’ vision while working within their budget. Additionally, our communication has been very thorough and much better than what I’ve experienced working with other designers. For example, Lee had to leave town at one point, but he gave let us know with plenty of time in advance so that we could address and accomplish all of the bullet points we needed to check before he left. Then, he finished the tasks he promised to finish immediately after getting back in town.

Are there any areas they could improve?

No. I can’t think of anything they could improve on.

Do you have any advice for potential customers?

Be very clear in your communication and let them know your experience regarding web development and design. Regardless of your experience, Sunday Roast will show you, step by step, how to manage your site.