Sumeru Inc

Please describe your company and your position there.

I am a meditation teacher for a large volunteer based non-profit organization with a global presence.

For what projects/services did your company hire Sumeru Inc?

Sumeru was hired to run a Facebook and Instagram marketing campaign to promote in-person and later online attendance at our events.

What were your goals for this project?

Our goals were to get people to attend our events, physically and virtually.

How did you select Sumeru Inc?

The national board selected Sumeru for all local chapters.

Describe the scope of their work in detail.

Sumeru created all digital marketing content specific to the social media platform, including: social media ad images, videos and captions. They also linked the social media ads to eventbrite.

Sumeru created all eventbrite content and descriptions. They also created email drip campaigns before and after the event. We really appreciated the training they provided to our team in the form of short easy-to-follow videos.

What was the team composition?

Our internal team did not have any graphic designers or social media experts. All expertise came from Sumeru.

Can you share any outcomes from the project that demonstrate progress or success?

We were pleasantly surprised to see the social media ads working, as measured by high attendance rates at our events! We had a few sold out events, just from Facebook marketing alone. In the past, we always had challenges creating leads for our paid programming.

With Sumeru’s help and expertise, we no longer have to spend time and effort on this area. Sumeru’s help has been instrumental in us having regular programs in our city.

How effective was the workflow between your team and theirs?

Sumeru staff is very quick to respond to any questions and concerns with a great custom care attitude.

What did you find most impressive about this company?

Their creative content and knowledge of the ever-evolving ad optimization algorithms is very impressive.

Are there any areas for improvement?

I can’t think of anything right now.

Introduce your business and what you do there.

I’m an administrative support associate with the Business Partners Program at USC Charlotte.

What challenge were you trying to address with Sumeru Inc?

We have a free Salesforce license, and we’re not large enough to have backend architects onboard to handle the internal processes. We reached out to Sumeru Inc to help out with some of those backend processes.

What was the scope of their involvement?

Sumeru Inc fixed some of our existing event registration management processes and upgraded some of our Salesforce instances. They were also able to give us additional hours of consulting and developmental tasks. They did an architectural review with us. 

We had a call with an architect on their team, and we went through some of the issues that we were having and the fixes that they gave us. Then, they walked us through what they did and some of the instances. They came up with great ideas on how to move forward with some of the things we were doing, as well as some things to make them a little more robust for the customers.

With only two people on our team, Sumeru Inc was really great about giving us ideas to help us utilize Salesforce, as we hadn’t been using it to its maximum capacity. They made suggestions and showed us how to implement them.

What is the team composition?

I mostly work with Aman (Venture Capital Analyst), and then an architect joins the calls. There have been several people from Sumeru Inc’s team involved in getting this up and running for us.

How did you come to work with Sumeru Inc?

One of our former students had been instrumental in building some of our Salesforce, and he’s now working with Salesforce. Since it was a conflict of interest for him, he couldn’t help, but he referred us to Sumeru Inc. Our former student and Sumeru Inc work on a nonprofit together.

I reached out to Sumeru Inc, and they were more than willing to help us. A lot of the work was done pro bono at the beginning of the project, but since we were asking for additional work, we decided as an institution to sign up for their services and bring them on. We liked what they were doing and the direction they were taking us in. They were so gracious and signed us up with a nonprofit educational discount, so we couldn’t say no to letting them help us.

How much have you invested with them?

We have invested $3,600 so far.

What is the status of this engagement?

We had initial talks toward the end of September 2020, but we got things rolling in October 2020. We don’t need full implementation until we open anything in mid-November 2020, so we’re on a really good timeline with them. It’s ready to roll out; we just haven’t done it yet.

What evidence can you share that demonstrates the impact of the engagement?

Their service is invaluable to us. When our Salesforce went down, I had to do everything manually. I spent hours manually reaching out to our contacts and partners. We really needed to find someone to help us rebuild it.

I was so grateful that our former student referred us to Sumeru Inc. The ideas that they came up with to help us in the future are going to save us a lot of time. We have so many touchpoints with our partners, so it’s great that they can automate that service. They’re going to work with me one-on-one to help me understand the backend of Salesforce better. That’s built into the service they’re providing, which I’m also grateful for. It’ll be extremely helpful to me.

How did Sumeru Inc perform from a project management standpoint?

Aman has been good at keeping us updated on where they are in the process and answering emails in a timely manner. The invoicing is great for us as a nonprofit.

What did you find most impressive about them?

Overall, Sumeru Inc is really great to work with. They provide great updates so that we know where they are in the process, which is really helpful. 

Are there any areas they could improve?

No. They’ve got it down pretty good. They know what they’re doing.

Do you have any advice for potential customers?

The team is so personable and just on top of everything. I can’t think of anything that they could do anything better.

Please describe your company and your position there.

Offering trainings, I am the CEO.

For what projects/services did your company hire Sumeru Inc?

Do create landing page and get leads.

What were your goals for this project?

Get registrations for courses

How did you select Sumeru Inc?

I know from reference.

Describe the scope of their work in detail.

They created a landing page, trained us how to do introductory talks and they ran ads to bring people to the intro sessions.

What was the team composition?

Project manager, content manager, designer, ads expert, web developer, they had a full-team.

Can you share any outcomes from the project that demonstrate progress or success?

Yes, we had success and we recovered our costs.

How effective was the workflow between your team and theirs?

Very good flow.

What did you find most impressive about this company?

Their expertise, they commitment, their intelligence, their richness of qualities in the team.

Are there any areas for improvement?

No

Please describe your company and your position there.

One of the most professional agencies I’ve worked with in my 10+ years in management. I will truly attest to their attention to detail and results.

For what projects/services did your company hire Sumeru Inc?

Staffing

What were your goals for this project?

Hiring

How did you select Sumeru Inc?

Was moved by their account manager Anekant. His confidence and assistance helped me identifying them as a potential vendor.

Describe the project in detail.

Worked on several niche IT skills. Hired multiple resources from Sumeru

What was the team composition?

We hired 3 resources over the duration and what I liked was how they were prompt on providing replacement

Can you share any outcomes from the project that demonstrate progress or success?

Time and Cost

How effective was the workflow between your team and theirs?

The workflow was amazing. They kept me updated with every detail.

What did you find most impressive about this company?

Transparency, Communication and Honesty

Are there any areas for improvement?

None I can think of