Sumeru Inc

Please describe your company and your position there.

We are a team of volunteers, who are tech entrepreneurs, attorneys, finance professionals, and more. We got together to support Ukrainian refugees and we have already resettled over 1300 Ukrainian moms and kids to safety in Europe.

For what projects/services did your company hire Sumeru Inc, and what were your goals?

We wanted to create a specific app for our goals. As usual - no time, no money, no vision of the final product. Guys helped us to do it the best way it could be done.

How did you select this vendor and what were the deciding factors?

We made a kind of tender. Interviewed 20 companies and found this company the best at the fraction of time and cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Converting a game idea into a project description
2. Design of the game
3. Design of the platform, as a foundation for the future extension
4. Clickable prototyping
5. Registration / creating account on apple store / google play
6. Include audio/visual effects
7. Define physics/mechanics of the characters and other parts
8. Development of the game, basic version
9. Quality assurance, testing on multiple devices
10. Launch of the game
11.  Publishing of the game on IOS/Android markets – date to be given by markets.
12. Post-production (quality assurance, game patching, game balancing)

How many people from the vendor's team worked with you, and what were their positions?

Developer manager of the project Designer manager of publishing UI designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are at the start point right now. We can say about the results in 6 month

Describe their project management style, including communication tools and timeliness.

We were in touch with a team every day on slack had several calls with different specialists during the week Had 1 team call a week.

What did you find most impressive or unique about this company?

Their initiative was impressive. They tried to do better in everything. Beauty. They tried to make the product more attractive to customers Workability. 24/7 worked together for the best ever result.

Are there any areas for improvement or something they could have done differently?

no

Please describe your company and your position there.

We develop aviation training tools. I am the CEO and co-founder.

For what projects/services did your company hire Sumeru Inc, and what were your goals?

Develop a new simulator to train pilots in executing flight procedures. We hired Sumeru to create this Unity-based capability for us. The goal was the development of this stand-alone simulator

How did you select Sumeru Inc. and what were the deciding factors?

We interviewed several candidates and when talking with Sumeru were impressed by their capabilities and availability to complete the project quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss the project plan and milestones. After work began we continued the communication to update and modify the milestones and deliverables based on mutual agreement and progressed at a good pace to execute the project. Continuous communication was maintained and regular reports were given about the progress.

How many people from the Sumeru Inc team worked with you, and what were their positions?

A project manager and lead developer were our main points of contact. I believe that there were other Unity developers involved as well.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the project on schedule and within budget. We now have available a tool that we can we plan to release soon and further develop.

Describe their project management style, including communication tools and timeliness.

We used Slack to communicate, both via text and video conferences. Regular updates and checkins were the norm.

What did you find most impressive or unique about this company?

They were professional and knowledgeable about their craft. We were vary satisfied about the quality of work and communication throughout the process.

Are there any areas for improvement or something they could have done differently?

A few bugs and issues came up with a few deliverables, but the team was quick to address them. The schedule was not affected, but having prevented them could have cut down on some meetings.

Please describe your company and your position there.

Board of directors at The Art of Living Foundation, an internal non-profit and volunteer-based NGO

For what projects/services did your company hire Sumeru Inc, and what were your goals?

We noticed that there was an issue with attraction and retention of new clients and contacted Sumeru for an end to end strategy to create a funnel, marketing

How did you select this vendor and what were the deciding factors?

We looked at other vendors and asked them to analyze our current state and come back with a strategy, Sumeru were able to give us the best insights into what needs to be done immediately and gave us a solid game plan on how to start and where to go

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First were were contacted by their lead project manager who briefed us with a project plan and implementation methodology. We agreed on a key set of KPI's and results we could expect. The agency was very confident of their targeting abilities and were able to get us leads at a low cost per lead and also spoke to us about how to build the funnel.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager, ad specialist, account manager and their chief of operations was always available for any additional queries

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The campaign was very successful and resulted in a 120% increase in leads, conversions, and inquiries. We had significant revenue uplift and were very happy.

How effective was the workflow between your team and theirs?

We had in-person meetings weekly as well as regular catchups. A campaign report was supplied that broke down the metrics for technical as well as non-technical audiences

What did you find most impressive or unique about this company?

Their professionalism, clear communication, and ability to quickly act on feedback are most impressive.

Are there any areas for improvement or something they could have done differently?

When COVID-19 hit our cost per lead increased more than what we initially planned, but Sumeru was upfront about the trends in the digital marketing space and why we needed to be prepared as many businesses were investing heavily in digital

Please describe your company and your position there.

I’m the Solutions lead. We are part of Government Business Divisions with multiple offices across US and India.

For what projects/services did your company hire Sumeru Inc?

We had the pleasure to work with Sumeru as part of finding valuable resources to support our ongoing projects. This is a very important partnership and we respect the process on both sides. Sumeru staff have been incredibly talented in hiring the right team members to support our dedicated member centric projects pipeline.

We are proud to be partners in this journey of source collaboration and customer centric work. Sumeru Inc partners are well versed with digital platforms and solutions. This provided us with an opportunity to deep dive into their resource management services to pick our best options. The experience had been nothing less than best in the industry.

As they say “Your Mission is Ours” is absolutely true. They strive for perfection and as clients, we don’t settle for anything less than that. That is our promise to our valuable Members always.We identified the best technical talents through Sumeru who are pros at cross functional team experience.

How did you select this vendor and what were the deciding factors?

While pricing is our primary constraint our goal is to always be to get the maximum value for the best pricing. Sumeru’s approach with quality of product and services are notable. We did check references and were very satisfied.There customer reviews were highly rated. The ethical values and vision were very transparent.

Describe the project in detail and walk through the stages of the project.

Sumeru researched various work projects before presenting us final 5. Our plan was pretty simple. Gauge the pros and cons for each solution and finalize the best fit.

How many resources from the vendor's team worked with you, and what were their positions?

Their Senior manager was in direct contact with us but we had ample number of IT Specialists working round the clock to get us going. The communication was very transparent.

Can you share any outcomes from the project that demonstrate progress or success?

We attained the goal of 70% with my integration of processes request. And seeing a record change in adopting to best practices within the industry due to the commitment Sumeru folks had towards our project goals. This made a huge impact on our deliverables.

How effective was the workflow between your team and theirs?

The commitment was round the clock commitment from start to finish of the project. The entire team assigned to this was available when we needed and as we needed.We had a dedicated team working for both sides to be crystal clear with documentation, daily updates, weekly meetings and scope changes if any and day 2 items to discuss if we had any.

What did you find most impressive or unique about this company?

I appreciated that they took the time to understand our background and domain knowledge to come up with solutioning. Homework was done damn right. This not only allowed them to recommend highly functional IT Solutions but also the best fit for our situation.

Are there any areas for improvement or something they could have done differently?

While we appreciate everything they did sometimes having them professionally too involved could be a bit of stretch. They run the work by book which is good by the way. As clients you want to add more and more but remember you have to make a tough choice here. Your actual work progress goal not the undefined goal as it is not part of the book.

Please describe your company and your position there.

I am a meditation teacher for a large volunteer based non-profit organization with a global presence.

For what projects/services did your company hire Sumeru Inc?

Sumeru was hired to run a Facebook and Instagram marketing campaign to promote in-person and later online attendance at our events.

What were your goals for this project?

Our goals were to get people to attend our events, physically and virtually.

How did you select Sumeru Inc?

The national board selected Sumeru for all local chapters.

Describe the scope of their work in detail.

Sumeru created all digital marketing content specific to the social media platform, including: social media ad images, videos and captions. They also linked the social media ads to eventbrite.

Sumeru created all eventbrite content and descriptions. They also created email drip campaigns before and after the event. We really appreciated the training they provided to our team in the form of short easy-to-follow videos.

What was the team composition?

Our internal team did not have any graphic designers or social media experts. All expertise came from Sumeru.

Can you share any outcomes from the project that demonstrate progress or success?

We were pleasantly surprised to see the social media ads working, as measured by high attendance rates at our events! We had a few sold out events, just from Facebook marketing alone. In the past, we always had challenges creating leads for our paid programming.

With Sumeru’s help and expertise, we no longer have to spend time and effort on this area. Sumeru’s help has been instrumental in us having regular programs in our city.

How effective was the workflow between your team and theirs?

Sumeru staff is very quick to respond to any questions and concerns with a great custom care attitude.

What did you find most impressive about this company?

Their creative content and knowledge of the ever-evolving ad optimization algorithms is very impressive.

Are there any areas for improvement?

I can’t think of anything right now.

Introduce your business and what you do there.

I’m an administrative support associate with the Business Partners Program at USC Charlotte.

What challenge were you trying to address with Sumeru Inc?

We have a free Salesforce license, and we’re not large enough to have backend architects onboard to handle the internal processes. We reached out to Sumeru Inc to help out with some of those backend processes.

What was the scope of their involvement?

Sumeru Inc fixed some of our existing event registration management processes and upgraded some of our Salesforce instances. They were also able to give us additional hours of consulting and developmental tasks. They did an architectural review with us. 

We had a call with an architect on their team, and we went through some of the issues that we were having and the fixes that they gave us. Then, they walked us through what they did and some of the instances. They came up with great ideas on how to move forward with some of the things we were doing, as well as some things to make them a little more robust for the customers.

With only two people on our team, Sumeru Inc was really great about giving us ideas to help us utilize Salesforce, as we hadn’t been using it to its maximum capacity. They made suggestions and showed us how to implement them.

What is the team composition?

I mostly work with Aman (Venture Capital Analyst), and then an architect joins the calls. There have been several people from Sumeru Inc’s team involved in getting this up and running for us.

How did you come to work with Sumeru Inc?

One of our former students had been instrumental in building some of our Salesforce, and he’s now working with Salesforce. Since it was a conflict of interest for him, he couldn’t help, but he referred us to Sumeru Inc. Our former student and Sumeru Inc work on a nonprofit together.

I reached out to Sumeru Inc, and they were more than willing to help us. A lot of the work was done pro bono at the beginning of the project, but since we were asking for additional work, we decided as an institution to sign up for their services and bring them on. We liked what they were doing and the direction they were taking us in. They were so gracious and signed us up with a nonprofit educational discount, so we couldn’t say no to letting them help us.

How much have you invested with them?

We have invested $3,600 so far.

What is the status of this engagement?

We had initial talks toward the end of September 2020, but we got things rolling in October 2020. We don’t need full implementation until we open anything in mid-November 2020, so we’re on a really good timeline with them. It’s ready to roll out; we just haven’t done it yet.

What evidence can you share that demonstrates the impact of the engagement?

Their service is invaluable to us. When our Salesforce went down, I had to do everything manually. I spent hours manually reaching out to our contacts and partners. We really needed to find someone to help us rebuild it.

I was so grateful that our former student referred us to Sumeru Inc. The ideas that they came up with to help us in the future are going to save us a lot of time. We have so many touchpoints with our partners, so it’s great that they can automate that service. They’re going to work with me one-on-one to help me understand the backend of Salesforce better. That’s built into the service they’re providing, which I’m also grateful for. It’ll be extremely helpful to me.

How did Sumeru Inc perform from a project management standpoint?

Aman has been good at keeping us updated on where they are in the process and answering emails in a timely manner. The invoicing is great for us as a nonprofit.

What did you find most impressive about them?

Overall, Sumeru Inc is really great to work with. They provide great updates so that we know where they are in the process, which is really helpful. 

Are there any areas they could improve?

No. They’ve got it down pretty good. They know what they’re doing.

Do you have any advice for potential customers?

The team is so personable and just on top of everything. I can’t think of anything that they could do anything better.

Please describe your company and your position there.

I oversee healthcare marketing for multiple healthcare clients.

For what projects/services did your company hire Sumeru Inc?

We wanted to restructure a salesforce marketing cloud account and launch automated emails.

How did you select Sumeru Inc and what were the deciding factors?

We searched online for salesforce marketing cloud resources and interviewed 3 different organizations and reviewed proposals.

Describe the project in detail and walk through the stages of the project.

After the kick-off meeting, we were able to outline a timeline and prioritize the different elements we wanted to complete first.

How many resources from the Sumeru Inc team worked with you, and what were their positions?

We had an account manager and 3 additional team members that support with various parts of the project.

Can you share any outcomes from the project that demonstrate progress or success?

Salesforce marketing cloud has been restructured and we have our first journey live and are working on additional journeys now.

How effective was the workflow between your team and theirs?

We have a weekly meeting scheduled to review open items and items in more detail. We also have scheduled additional meetings to ensure projects continue to move forward efficiently.

What did you find most impressive or unique about this company?

Their team has engaged and learned the business we were working on.

Are there any areas for improvement or something they could have done differently?

Not from our perspective.

Please describe your company and your position there.

I have joined HCL Canada and Sumeru helped me in the process. It was really great experience working with Sumeru.

For what projects/services did your company hire Sumeru Inc, and what were your goals?

I was searching for a job for the last 6 months and Sumeru really helped me throughout the process.

How did you select this vendor and what were the deciding factors?

They contacted me on Linkedin. I am glad I selected to go through Sumer for my job search

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I joined HCL CANADA.

How many people from the vendor's team worked with you, and what were their positions?

Ssachin Sondhiyan

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was a really good experience work with them. They helped me with everything in the interview process.

Describe their project management style, including communication tools and timeliness.

Their communication towards clients is very good and they are very communicative and informative.

What did you find most impressive or unique about this company?

Everyone is very helpful and interactive.

Are there any areas for improvement or something they could have done differently?

None. They are really doing a good job.

Please describe your company and your position there.

IT Manager

For what projects/services did your company hire Sumeru Inc, and what were your goals?

We hired Sumeru to help us integrate the following to our Salesforce:

1. Freshdesk
2. ZoomInfo
3. Zoominfo Engage
4. Ring Central

How did you select this vendor and what were the deciding factors?

They were eager to get started and help out with our needs from day one. They wanted to make sure they got the right information so it is done correctly the first time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They integrated our sales process programs into Salesforce. They made sure they got our sales process down before starting to implement anything in our Salesforce. They used a Google Gant chart in order to provide some updates on the progress.

How many people from the vendor's team worked with you, and what were their positions?

2 main people worked with me. Aman - Associate Practice Director Ankur - Salesforce Technical Lead

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to work with us and push the timeline up by a week to meet our deadline.

Describe their project management style, including communication tools and timeliness.

The project management was pretty decent however, I would have liked to receive more updates on the progress. The Gantt chart they provided was nice but it wasn't updated daily and I always had to request that they update it to see the progress.

What did you find most impressive or unique about this company?

It shows that they want to make sure the customer is happy and provide the best service they can provide.

Are there any areas for improvement or something they could have done differently?

I would say the progress updates would need more refining. A daily update would be nice without having to request it.

Please describe your company and your position there.

I'm Scrum Master worked for different projects we work for Health care claims

For what projects/services did your company hire Sumeru Inc, and what were your goals?

We work for healthcare providers I have handled projects from developing to demo

How did you select this vendor and what were the deciding factors?

good factors working with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wide-ranging IT SDLC experience comprising system/business analysis, system design & development, system testing and system support projects covering various verticals like Financial Services & Insurance (BFSI), HealthCare, Community Management.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog & Resolution Management

Describe their project management style, including communication tools and timeliness.

 Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings. They were experienced as a Scrum Master in Scaled Agile Framework (Safe) and facilitated Grooming meetings, Scrum Daily standup, creating Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

What did you find most impressive or unique about this company?

Marketing and their services were impressive!

Are there any areas for improvement or something they could have done differently?

None