What evidence can you share that demonstrates the impact of the engagement?
The last time we redesigned the website was back in 2011. Each month, we review progress. Along with online marketing, they also work on all our analytics and assess how the site is working based on feedback from Google AdWords, and our rankings in specific searches.
Suits & Sandals creates spreadsheets to show our progress over time. It's interesting and useful to see this progress laid out on paper so I can go back and look over what they've accomplished every month.
When we launch the new website we've been working on together, we look forward to seeing the changes it will make for us. When that platform is up to date with all our current marketing strategies, we should see a significant difference compared to our initial efforts back in 2011.
How did Suits & Sandals perform from a project management standpoint?
Suits & Sandals extremely responsive. Anytime we send an email with random questions, they get back to us within a day or two. They're also very organized in setting up their strategies. For our recent large big project, they planned the entire schedule and timeframe with set deadlines to make. The assistant sets up all our appointments in a timely manner. Suits & Sandals is always right on schedule.
What did you find most impressive about them?
Over the years, we've worked with a few similar marketing companies. Some of this work is hard when you're not familiar with doing it. Suits & Sandals' responsiveness differentiates them from the competition. They send monthly reports that prove they are staying up to date and keeping all the information together to compare, analyze, and give us feedback.
Suits & Sandals keeps us in the loop. They're always there to tell us what's happening and update us on changes and progress. Many other companies rarely do so, and it's hard to tell what's happening behind the scenes.
Are there any areas they could improve?
In my experience, Suits & Sandals has been very professional ever since I started. They're a hardworking, enthusiastic, and skilled team.
Their hourly rates are on the pricier end of digital marketing, but they deliver what we pay for. We might be spending more out of pocket, but we get the results we want. They consistently prove themselves worth the investment.
Do you have any advice for potential customers?
Don't be afraid to ask questions. Suits & Sandals is very informative. They're always there to help and will guide you through the entire process.