What evidence can you share that demonstrates the impact of the engagement?
A lot of the value for us was gaining knowledge that isn't part of our core skill set. Part of why we went to them is that we are not capable of doing something like this internally, so it was great to work with experts in the field. Some companies that are working on the front edge of technology are very guarded about how they do things because if someone knows how to do it they won't hire them, but SubVRsive was very good about being open with us. We could never go off and do this ourselves, but it was really valuable for us as clients to have the knowledge and edification about what and why things were happening a certain way.
How did SubVRsive perform from a project management standpoint?
We didn't use any project management software specifically, but the project management overall was very good. We communicated most often over email and used simple spreadsheets, but we were also able to walk over to their offices to have meetings. We do a lot of video production internally, but their management of the production was so far above and beyond what we do internally that our producers are now looking at it to try and mimic some of the same processes for us.
What did you find most impressive about them?
They are extremely knowledgeable about what they do. When you're doing documentary shoots, especially with a-list musicians, you can't really take time to look up what the best setting is for the best shot, so it was great to have people who could make the necessary changes on the fly. You can’t make those adaptations unless you have the experience, and it was a pleasure to watch them work.
Are there any areas they could improve?
They didn’t have the experience of working with musical talent, so that was something we brought to the table and had to train them on. However, they were very open to learning what they didn't know and very willing to let us guide them through that process. That was not really a negative, it's just the sort of thing that we deal with in this business.