Subverse Multimedia

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Alliance Pest Solutions, a pest control company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Subverse Multimedia?

We were looking for someone to do the branding and create our business logo.

SOLUTION

What was the scope of their involvement?

Subverse Multimedia has helped us with branding. They’ve worked on the color scheme and design to wrap a truck for the business. Initially, they asked us questions about our branding goals to get ideas for the project. From there, we started working on the font and image.

Additionally, they’ll help us to make signs, business cards, and other marketing materials to advertise our business.

What is the team composition?

We work with Hugo (Creative Director).

How did you come to work with Subverse Multimedia?

Someone who knew about the company referred them. Subverse Multimedia reached back to us quickly to help us with the process and get everything started.

How much have you invested with them?

Once we’re done with everything, it’ll be up to $10,000–$15,000. 

What is the status of this engagement?

I started working with them in June 2022, and our relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results have been great; we’ve used the images they’ve done on the website.

How did Subverse Multimedia perform from a project management standpoint?

They explain everything; when we have questions, we can email them, and they usually respond within a couple of hours. When we go through a design, we have Zoom meetings. Overall, we mainly communicate via Zoom, email, and phone calls.

What did you find most impressive about them?

The quality of their work is outstanding. Subverse Multimedia takes their time to find out what we want and do everything. We’ve given them creative liberty, and they’ve come through. Other service providers just want to get it done quickly, but Subverse Multimedia takes the time to do it correctly.

Are there any areas they could improve?

No, we haven’t had any issues with them.

Do you have any advice for potential customers?

If you’re looking for a great graphic design company, they’re definitely a good choice. Moreover, they’re worth the price.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Premier Live Experience, a live entertainment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Subverse Multimedia?

We needed help with marketing assets, collateral, and anything artwork-related. We outsourced it all to Subverse Multimedia.

SOLUTION

What was the scope of their involvement?

Anytime we have an upcoming event, we give Subverse Multimedia an itinerary with the date and the assets that we need. We book national artists, and they’re responsible for attracting customers to our shows. They’ve produced web fliers, print posters, video commercials, Instagram stories, and other collateral for us. 

What is the team composition?

We only work with Hugo (Senior Graphic Designer, Subverse Multimedia).

How did you come to work with Subverse Multimedia?

We’d known Hugo for several years. When we began to focus on what our company needed, Hugo came to mind. 

How much have you invested with them?

We’ve spent $20,000–$30,000 so far, if not more.

What is the status of this engagement?

We did some spots together in 2015, and then we went all-in with them in 2016. The engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a good success rate with Subverse Multimedia. We’ve seen a good amount of traffic. We use the pieces that they give us as the primary source of promotion for what we’re trying to accomplish, which is selling tickets. We work with huge names that have millions of followers. Several national artists have actually posted the pieces Subverse did for us, resulting in their work reaching over 500,000 people. This has helped our conversion rates.

How did Subverse Multimedia perform from a project management standpoint?

They’re very good at communicating. If I give them a Sunday deadline, they’ll have it for me by Saturday night. We use a chat tool called GroupMe.

What did you find most impressive about them?

Their attention to detail sets them apart. We can teach people a skill, but we can’t teach them to care about what they do. Hugo 100% cares about what they deliver. The attention he gives us is absolutely what we need.

We were an independently-owned, self-funded company when we got into this work, and we found someone equally as passionate as us in Subverse Multimedia. We teamed up with them, and they helped us get to that next level. I’m forever in debt to these guys.

Are there any areas they could improve?

I don’t think it’s so much what Hugo could’ve done differently as it is adding on to what he’s already done. He’s pretty well-rounded when it comes to graphics, and I don’t really have any complaints. My recommendation would be to just continue to learn and do a bit more on the graphics front. He’s always accomplished our tasks and given us what we needed, but it’s good to have a different mix.

Do you have any advice for future clients of theirs?

When it comes to graphic design, it’s important to communicate clearly and let them know what you want. Some people work better with direction than others. They’re great on their own, but given direction, they can be even greater.