Studio Mosaic is an award-winning, growth-oriented mobile app marketing agency that helps companies launch and promote their mobile apps worldwide. We deliver full-funnel marketing services that include acquisition, retention and monetization.
Since our inception in 2013, we have helped more than 800 apps achieve growth through our data-driven approach. For every project, we create a custom strategy that caters to the specific business needs of our individual clients.
Our Growth Services:
App Audit & Product Analysis
Industry benchmarking, competitor analysis & product review to recommend app enhancements that would maximize usage & retention.
App Store Optimization (ASO)
Keyword optimization and Icon & Screenshot design to maximize appstore visibility and conversion rates that increase organic installs.
Paid User Acquisition
Acquire users from top-tier ad networks (Apple, Facebook & Google) using performance analytics & high converting creatives to drive positive ROI.
Conversion Rate Optimization (CRO)
Full-funnel optimization strategies to improve acquisition, activation, conversion & retention, leading to higher usage & revenue growth.
Monetization Strategy
Data-driven insights, competitor review, & A/B testing to optimize app pricing & monetization strategy that maximizes user LTV & revenue.
App Preview Videos
Engaging appstore app preview videos that highlight app’s benefits & features to increase appstore conversion rate & boost downloads.
Studio Mosaic is recognized as a leader in the app marketing industry. Since 2018, we have won Best Apple Search Ads Campaign and have consistently been shortlisted as finalists across categories including App Marketing Agency of the Year, Growth Team of the Year & Best Paid User Acquisition Campaign at the App Growth Awards (AGA) in Berlin.
Studio Mosaic offers competitive pricing with good value for cost, accommodating various client budgets. They have successfully managed projects under $10,000 to over $250,000, consistently delivering quality services and meeting client expectations.
Studio Mosaic has been successful in executing marketing campaigns that meet client objectives. Their strategic approach and attention to detail have led to measurable improvements in client outcomes.
Strong Communication and Responsiveness
Studio Mosaic is praised for their excellent communication skills and responsiveness. Clients appreciate their proactive approach and timely responses, which have facilitated smooth project management and effective collaboration.
Effective ASO and Marketing Strategies
The company has demonstrated expertise in app store optimization and marketing, leading to increased app downloads and visibility. Clients report significant improvements in app rankings and organic traffic due to Studio Mosaic's strategic efforts.
Personalized and Data-Driven Solutions
Clients appreciate Studio Mosaic's personalized approach and data-driven strategies. Their ability to tailor solutions to specific client needs and market conditions is highly valued.
Areas for Improvement in Design
Some clients noted that while Studio Mosaic excels in marketing and strategy, there is room for improvement in design aesthetics. Enhancing modern design elements could further strengthen their offerings.
High Client Satisfaction and Retention
Many clients express satisfaction with Studio Mosaic's work, highlighting their ability to meet or exceed expectations. This satisfaction has led to long-term partnerships and repeat business.
“They’ve taken on our business as if it's their own, making our partnership feel like a family.”
Nov 28, 2017
Founder and CEO, Fax Solutions Business
Anonymous
Advertising & marketing
London, England
201-500 Employees
Phone Interview
Verified
Studio Mosaic creates marketing strategies and tactical plans to increase the traction of fax-based services via the web and numerous apps. Expanding sales by acquiring more customers is their main focus.
Sales have more than doubled and downloads have increased by 60% since partnering with Studio Mosaic. Great customer service (e.g., responsive, flexible, friendly, etc.) and high-quality work makes them one of the best agencies in the business.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and CEO of a company that provides fax-based services and apps for iOS, Android, Windows, Mac, and the web. We have both inbound and outbound offerings, mostly for consumers and small-to-midsize businesses.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Studio Mosaic?
We’ve spent most of our time perfecting our product, so we did very little marketing, user acquisition, and product promotion. All of our traction was organic and we were focused on making a fantastic user experience, but we decided it was time to begin scaling our company. We didn’t have the resources to do it internally, so we looked outside our company to help us scale and get much broader traction.
SOLUTION
What was the scope of their involvement?
Studio Mosaic provides a virtual CMO and marketing team. They're involved in everything from identifying the higher-level marketing strategy to creating a detailed and tactical plan to execute on that strategy. Sales and broadening our market are their main concerns, and they’ve created a strategy that’s compatible on all the platforms we work with. Our goal is to acquire more users and ultimately convert them into paying customers who don't just purchase one time, but stick around and add a meaningful lifetime value to the company.
What is the team dynamic?
We have a project manager and direct contact with Akhil [CEO, Studio Mosaic] when needed.
How did you come to work with Studio Mosaic?
We searched around online until we found Studio Mosaic. The most important thing for me is having a good working relationship, and I had great chemistry with Akhil.
How much have you invested with them?
We’ve spent $100,000–$250,000.
What is the status of this engagement?
Our partnership began in May of this year, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Since involving Studio Mosaic, our sales have more than doubled. They surpassed the initial growth goal we set, and our downloads have increased by over 60%.
How did Studio Mosaic perform from a project management standpoint?
They’re a small team with multiple clients, but our project manager is highly committed, extremely responsive, and almost always available. Beyond that, Akhil takes a personal interest in our projects and likes to be involved.
What did you find most impressive about them?
They’ve taken on our business as if it's their own, making our partnership feel like a family. They’re fully committed and passionate about it, which is rare for an agency that's managing multiple businesses at the same time.
Akhil is a hardworking, genuine, and passionate individual. He provides service above and beyond what he's committed to, and he goes out of his way to satisfy his clients.
"The communication has been incredible even though we are in different time zones."
Mar 5, 2025
Director, Paint Playground
Kirsti Straza
Other Industry
Canada
1-10 Employees
Online Review
Verified
Studio Mosaic provides app store optimization (ASO) services for a coloring book app. The team has conducted an app audit and made suggestions. They continue to monitor the client's app launch.
The client is satisfied with Studio Mosaic's work. The team has conducted a thorough audit and made valuable suggestions. Their professionalism, knowledge, and expertise are impressive. Studio Mosaic communicates well via email and virtual meetings, ensuring an effective workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Paint Playground
Describe what your company does in a single sentence.
Our colouring book app provides an inspirational platform for kids aged 4-8 to be creative andhave fun while learn passively.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
To provide ASO services.
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
High ratings
Pricing fit our budget
Describe the scope of work in detail. Please include a summary of key deliverables.
Jacob and the team asked all the right questions about our product and business. They offered and followed through with signing an NDA, which made me feel very comfortable (not that I wasn't before). Shalini did a thorough app audit which ultimately led to changes during the alpha build phase. Their communication has been impressive so far between emails and google meets to present their findings and suggestions. I feel relieved knowing that they'll be monitoring the launch of our app. I'm looking forward to see their ASO work and the positive impact it has on our business.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The app audit was well worth the money to ensure we launch an app that is as close to ideal as possible.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The app audit had a slight delay which was communicated via email prior to the original due date. I really appreciated that communication.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The communication has been incredible even though we are in different time zones.
Are there any areas for improvement or something Studio Mosaic could have done differently?
I'm very satisfied with the professionalism and communication from Studio Mosaic. Their knowledge and expertise is valued and we look forward to an ongoing working relationship.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Marketing for iOS App Development Company
Mobile & App Marketing
$50,000 to $199,999
Aug. 2024 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.0
"They quickly address all our feedback and make the necessary adjustments, greatly impacting the project's success."
Sep 2, 2024
Chairman, iOS App Development Company
Anonymous
Software
Bangladesh
11-50 Employees
Online Review
Verified
Studio Mosaic provides mobile app marketing services for an iOS app development firm. The team conducts an app audit, implements ASO, optimizes funnels, and manages campaigns.
Studio Mosaic delivers high-quality work, and the results exceed the client's expectations. The team manages the project efficiently, ensuring timely output delivery, prompt responses to needs, and swift implementation of feedback and modifications. They are also attentive and adaptable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chairman of an iOS app development company.
Describe what your company does in a single sentence.
iOS App Development Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Campaign Management
ASO
SOLUTION
How did you find Studio Mosaic?
Online Search
Clutch Site
Why did you select Studio Mosaic over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Studio Mosaic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They audited the app and suggested some missing things. Team Mosaic is continuously working hard to make the funnel better. The campaign management team is enough experienced and monitoring the campaign regularly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The overall effectiveness was impressive. The final result exceeded our expectations and was delivered with great quality. Thanks for managing the project so efficiently and ensuring everything came together seamlessly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great job on delivering everything on time! Your punctuality and adherence to deadlines were crucial to the project’s success. Thanks for staying on schedule and keeping things running smoothly.
Studio Mosaic's responsiveness to our needs was outstanding. They quickly address all our feedback and make the necessary adjustments, greatly impacting the project's success. Thanks for being so attentive and adaptable!
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
What did you find most impressive or unique about this company?
Responsiveness
Regular communication with a better approach
Better project management
Are there any areas for improvement or something Studio Mosaic could have done differently?
It would be better if the goi through a feature more deeply.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
App Store Optimization for Cross-Platform Mobile App
Mobile & App Marketing
Confidential
Apr. - Aug. 2024
4.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Working with this team has been a highly positive experience."
Aug 27, 2024
Product Manager, Guru Maps
Yulia Musaeva
GPS, Navigation & GIS
Warsaw, Poland
1-10 Employees
Online Review
Verified
Studio Mosaic provided app store optimization for a cross-platform mobile app to boost its visibility. Their work included product analysis, competitor research, user acquisition campaigns, and analytics.
Thanks to Studio Mosaic's work, the client reached historic revenue milestones in July and August 2024, leading to their highest profit ever achieved. The team delivered work on time and was highly responsive to the client's needs. Moreover, their proactive approach and dedication stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Manager of Guru Maps
Describe what your company does in a single sentence.
Guru Maps is a cross-platform mobile app that provides detailed offline maps and advanced navigation tools for outdoor adventures.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Keyword optimization and metric analysis
Boosting app visibility on the App Store
Running strategic campaigns to drive app growth
SOLUTION
How did you find Studio Mosaic?
Online Search
Other
Why did you select Studio Mosaic over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Studio Mosaic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
1. Product Analysis and Tweaks
● Competitor Analysis - Direct and Broad ● Suggest experiments in Onboarding, Paywall and Subscription Prices ● Execute an ideal ratings flow ● Optimizing push notifications and suggesting in-app changes to improve retention
2. App Store Optimisation (ASO)
● Research & prepare a keyword optimised title, description & other app store metadata ● Localization of the app in the relevant countries with potential such as UK App Store and US App Store, top targeting languages including English (UK), Spanish, French, and English (US). ● Screenshot Optimization for relevant countries.
3. User Acquisition Campaigns
● End-to-end User Acquisition Campaign Management on Google AdWords and Apple Search Ads. ● Appstore and advertising analysis for optimal user acquisition. ● Usage and retention analysis to ensure we’re getting good quality users. ● Tracking acquisition source, acquisition cost and usage to make sure we’re growing in the desired manner.
4. Marketing Analytics & Usage Improvement
● Review and fine-tune the user experience to reduce drop-offs and improve usage. ● Suggest a strategy for push notifications to drive usage and returns. ● Keep a track of the daily active users and optimize campaigns accordingly
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have consistently aimed for month-on-month improvements, and for all three months of 2024, our revenue and profit margins have shown consistent growth since April 2024. To highlight some of our achievements during our time together:
July 2024 was our highest revenue-generating month
The week of August 5–11 saw our highest revenue day and week
In the US, where our campaigns were focused, we achieved our highest profit during the week of August 5–11.
On the organic side, we began ranking for important keywords.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Studio Mosaic's management was exemplary throughout our collaboration.
The team consistently delivered items on time, adhering to the agreed-upon schedules and milestones. They demonstrated a strong commitment to meeting deadlines, which greatly contributed to the project's overall success.
Their responsiveness to our needs was impressive. They actively listened to our requirements, provided thoughtful solutions, and adapted quickly to any changes. The team’s proactive communication and problem-solving approach ensured that any issues were addressed promptly, resulting in a smooth and efficient project execution.
Overall, working with this team has been a highly positive experience, marked by their professionalism, reliability, and dedication to delivering high-quality results.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team's proactive approach to addressing client needs and their dedication to continuous improvement makes them a standout partner.
Are there any areas for improvement or something Studio Mosaic could have done differently?
While Studio Mosaic demonstrated strong project management and technical proficiency, there is an area where improvement could enhance their overall offering - design tasks.
Specifically, creating modern, visually appealing designs that capture user interest could be strengthened. The current design approach could benefit from more focus on contemporary aesthetics and user engagement strategies to better align with current trends and user expectations.
Improving in this area would help Studio Mosaic deliver even more compelling and user-centric solutions, complementing their existing strengths in project execution and technical expertise.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Marketing Services for Social Media Platform
Mobile & App Marketing
Confidential
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team's team dedication and reports are impressive."
Jun 25, 2024
Head of Marketing, Social Media Platform
S Ali Tahir
Software
United Kingdom
51-200 Employees
Online Review
Verified
Studio Mosaic provides marketing services for a social media platform. The team is responsible for app audits, user acquisition campaigns, marketing analytics, and usage improvement.
Studio Mosaic’s marketing campaigns have been successful so far. The team has consistently met all KPIs and deadlines. Their troubleshooting process is efficient whenever issues arise, and they fix them quickly. They are dedicated and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Marketing of MeMee
Describe what your company does in a single sentence.
MeMee lets users make funny clips and memes to post on social media.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Marketing campaigns
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Studio Mosaic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
1. Basic App Audit ● Suggest improvements in onboarding, activation and ratings flow ● Advise tools needed for analytics and push notifications
2. App Store Optimisation (ASO) ● Research & prepare a keyword optimised title, description & other app store metadata. ● Design & create a set of app store screenshots to optimise the app store conversion rate.
3. User Acquisition Campaigns ● End-to-end User Acquisition Campaign Management on Google AdWords and Apple Search Ads. ● Appstore and advertising analysis for optimal user acquisition. ● Usage and retention analysis to ensure we’re getting good quality users. ● Tracking acquisition source, acquisition cost and usage to make sure we’re growing in the desired manner.
4. Marketing Analytics & Usage Improvement ● Review and fine-tune the user experience to reduce drop-offs and improve usage. ● Suggest a strategy for push notifications to drive usage and returns. ● Suggest product enhancements to drive usage and retention. ● Keep a track of the daily active users and optimize campaigns accordingly
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The marketing campaigns have been successful so far. We're getting under $3 CPI on most days, which is great. The KPI and deadlines set are met consistently and we're happy with how things are going so far. Whenever there are issues with the campaigns, the troubleshooting process is efficient and the issues are fixed within timely manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliverables have been delivered timely. From brainstorming new ideas to deliverables being delivered, the needs for the campaign are met everytime.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team's team dedication and reports are impressive.
Are there any areas for improvement or something Studio Mosaic could have done differently?
None so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Audit & Marketing for Software Dev Company
Mobile & App Marketing
Confidential
Nov. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management and efficient communication are excellent."
Jun 21, 2024
CEO & Co-Founder, Software Dev Company
Anonymous
Software
City of London, England
1-10 Employees
Online Review
Verified
Studio Mosaic provides app audit and App Store optimization (ASO) services for a software development company. The goal is to maximize App Store visibility and increase organic installs.
Thanks to Studio Mosaic's efforts, the client has seen a significant improvement in their App Store visibility. The team has executed a smooth workflow through effective communication and quick responses. They are always available to help and can quickly adapt to specific company goals.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & Co-Founder of a software company
Describe what your company does in a single sentence.
The app is created by a start-up established in London with a single mission in mind: to bring accessibility into sports. Our goal is to simplify the major challenges in golf and make them easier to tackle. Golf is inherently a precision sport, where the minor details matter.
Beginner golfers are often overwhelmed with the volume of information, and advanced players are constantly searching for fresh insights. We are catering for both of those groups and everything in between.
The app combines golf GPS with state-of-the-art algorithms to help you decide your strategy on your next shot. We consider every little factor. This way, we can give bite-sized advice to those new players, but at the same time, provide those seasoned golfers with the information they have never had access to before.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Audit App
Audit ASO
Manage Marketing Campaigns
SOLUTION
How did you find Studio Mosaic?
Clutch Site
Why did you select Studio Mosaic over others?
Good value for cost
How many teammates from Studio Mosaic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Comprehensive App Audit
Carry out industry benchmarking, competitor analysis & product review to recommend app enhancements that would maximize usage & retention
App Store Optimization (ASO)
Keyword Optimization & Screenshot design to maximize appstore visibility and conversion rates that increase organic installs
Screenshots Optimisation
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
App ASO changes have proved to be very successful and increased our App Store visibility.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Studio Mosaic is extremely quick to respond and always available to offer additional help. Their project management and efficient communication are excellent.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive thing about working with Studio Mosaic is their communication effectiveness and disposition to adapt to our specific company goals.
Are there any areas for improvement or something Studio Mosaic could have done differently?
So far I have been pleased with their services and have no improvement areas to recommend.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
ASO Services for Self-Help Publishing Company
Mobile & App Marketing
Less than $10,000
June 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We highly recommend Studio Mosaic to anyone looking for app store optimization services."
Sep 18, 2023
Director, Diviniti Publishing Ltd
Glenn Harrold
Publishing
United Kingdom
1-10 Employees
Online Review
Verified
Studio Mosaic provides ASO services for a self-help publishing company. The team is tasked with continuous keyword monitoring and optimization, category recommendation, and fortnightly install reports.
Studio Mosaic is incredibly efficient in monitoring the impact of key deliverables and changes. They go the extra mile to solve any issue that arises and ensure prompt responsiveness to the client's queries. Their meticulousness and collaborative approach have exceeded the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Diviniti Publishing Ltd
Describe what your company does in a single sentence.
Hypnosis and meditation apps, audios and videos.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
ASO
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Keyword-optimized Title (30 characters)
Short-Description (80 characters)
Keyword-optimized Description (4,000 characters)
Category Recommendation
Fortnightly Installs Report (2 reports per month)
Fortnightly Keyword Rank Report (2 reports per month)
Continuous monitoring and optimization of keywords for a period of 30 days
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project is still ongoing but Studio Mosaic are incredibly efficient and monitoring the impact of the key deliverables and changes made by the team on an ongoing basis.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Studio Mosaic have been a wonderful team to work with. They are very efficient and quick to answer any questions, and they go the extra mile when looking for solutions to issues.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are very driven to succeed and come back with very thorough answers for us. They look into every detail and the efficiency and speed of their work is highly impressive.
Are there any areas for improvement or something Studio Mosaic could have done differently?
We were happy with the broad breadth of the work completed and all of our expectations were met or exceeded. We highly recommend Studio Mosaic to anyone looking for app store optimization services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Studio Mosaic have been a wonderful team to work with. They are very efficient and quick to answer any questions, and they go the extra mile when looking for solutions to issues.
Digital Marketing for Gold Buy-and-Sell Platform
Mobile & App Marketing
Less than $10,000
Feb. - Apr. 2023
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"They didn't follow the brand guidelines."
May 16, 2023
CEO, Gold Buy-and-Sell Platform
Meeren Raniga
Financial services
London, England
1-10 Employees
Online Review
Verified
Studio Mosaic was tasked with providing digital marketing services for a gold buy-and-sell platform. The scope of work was to acquire good-quality installs at a manageable cost.
The client was unsatisfied with the results of the engagement. Studio Mosaic failed to follow the brand guidelines and did not reflect the client's product. Their marketing skills could improve more. This review includes the vendor’s response.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a buy and sell company
Describe what your company does in a single sentence.
We allow people to buy and sell gold through our app.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Getting more customers
Marketing on various paid channels
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
High ratings
How many teammates from Studio Mosaic were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work was to acquire good quality installs at a manageable cost per install who would come on our app and complete certain actions which would be revenue generating
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes were the installs and the revenue generated from those installs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Pathetic, their creatives were so careless and didn't even adequately reflect our product or app, and they constantly tried to make excuses and buy time for their lack of ability to deliver results. I am convinced they delete all negative reviews to make it look like they are a premium agency. Also, to make creatives they took absolutely ages, they didn't follow the brand guidelines, and were too slow to kill losing ads which resulted in me losing a lot of budget
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Impressive was their ability to sell a lie when I was assessing them and act like they were some premium company who were actually good at marketing, when really they had no ability or gage on how to market our product, they were just interested in taking our money.
Are there any areas for improvement or something Studio Mosaic could have done differently?
Maybe they should actually care about the client, and establish whether they can get results for them, before taking on the account and making the client lose money.
Company Responses
The vendor responded on May 19, 2023.
Dear Meeren, it’s very disappointing to see this feedback even though we achieved a 25% increase in installs, 190% improvement in conversion rate and 175% growth in earnings within the first month, as confirmed by you.
We take great pride in our work, and always see our clients' apps as our own. In fact this is the first negative review we’ve received on Clutch since we established our presence here in 2017 and after having worked with 500+ apps during this time. Clutch is a reputable platform that has built its credibility on the fact that service providers have no role or interference in the reviews and we cannot remove or alter them in any way.
I must clarify that we test new creatives every 2 weeks since it takes the campaigns time to learn and optimize their performance. Your approach to making changes every 1-2 days is something we advised against from the beginning. We also went above and beyond to provide you with 6-7 new creatives and additional ASO support even after you stopped our engagement, as we felt it was our duty to share them with you. It is therefore very disheartening to see you speak only about the quality of the creatives, and the new font we tried in the ad copy (being stated as a violation of brand guidelines), and not the results we managed to produce for you.
While we wish you had given us more time and been more patient with us to meet your expectations of growing 100% month on month, we will try harder to improve whatever drawbacks you have identified to ensure our clients don’t feel this way in future. We genuinely wish you the very best for your business and future endeavors and hope that your company achieves tremendous success.
RATINGS
1.0
"Overall pathetic experience, avoid with a ten foot pole."
Quality
0.5
Service & Deliverables
"As said, really poor creatives, and after spending 1000s of dollars, i got no results"
Schedule
0.5
On time / deadlines
"they took ages to make bog standard creatives and ads and only responded fast to buy more time"
Cost
0.5
Value / within estimates
"got no results after spending 1000s of dollars with these guys"
Willing to Refer
0.5
NPS
"No-one should have to waste their hard earned dollars with this sub standard agency
Digital Ad Campaigns for Web Design & Digital Marketing Firm
"They took into account every piece of input we provided to consistently produce outstanding outcomes."
May 1, 2023
Owner & CEO, Janszen Media
Taylor Janszen
Advertising & marketing
United Kingdom
1,001-5,000 Employees
Online Review
Verified
Studio Mosaic provided digital marketing services for a web design and digital marketing company. The team created various digital ads targeting different audiences across Facebook and Google.
Thanks to Studio Mosaic's efforts, the client achieved over 250,000 app downloads and a 75% engagement rate within six months. The team followed a well-defined process and delivered everything on time. They were also creative, receptive to feedback, and proactive in suggesting innovative ideas.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the owner and CEO of Janszen Media
Describe what your company does in a single sentence.
Advertising Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Advertising Services
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
What was the size of Studio Mosaic’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Developed digital advertisements for various user demographics, ran advertising on Facebook and Google in India, and produced and disseminated performance results.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The online advertising strategies were quite effective. In just six months, we had over 250,000 downloads and a 75% engagement rate.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team defined the procedure at the beginning of the engagement, and it was well followed. Everything was delivered on schedule, and contact with the team has always been quite professional. The team at Studio Mosaic works very well together; they took into account every piece of input we provided to consistently produce outstanding outcomes. Our organic performance was enhanced thanks to their knowledgeable advice.
What was your primary form of communication with Studio Mosaic?
In-Person Meeting
What did you find most impressive or unique about this company?
As owners and not as contractors, they were concerned about our product. Creative, friendly, and extremely responsive, they extended the plan beyond marketing by suggesting methods to boost user engagement and product extensions.
Are there any areas for improvement or something Studio Mosaic could have done differently?
The weekly zoom call was a lot of fun, and we urged everyone to have their camera ready.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Design, SEO & Explainer Video for Poetry Social Network
Mobile & App Marketing
Confidential
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They incorporated each and every piece of feedback we gave them to come up with impressive results each time."
Apr 18, 2023
COO, Poetry Social Network
Anonymous
Social Networking
Czech Republic
1-10 Employees
Online Review
Verified
Studio Mosaic provides ongoing SEO services for a poetry social network. The team is responsible for keyword analysis and metadata optimization. They've designed parts of the app and created an explainer video.
The number of app installations has increased by 120% on Android devices and 50% on Apple devices; Studio Mosaic's work has led to an increase in active users of over 30%. The team is well-versed in app marketing. They're detail-oriented, organized, and communicative via email or messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of (a/an) Social Networking
Describe what your company does in a single sentence.
My company offers a digital platform for reading, writing, and sharing poetry and publishing, selling, and buying poetry books created with our innovative digital publishing model embedded in our social platform to connect writers to readers and enable authors to publish their work efficiently and ecologically.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
We needed experts who can help us improve our organic performance on both the stores. Studio Mosaic helped us lay a strong organic foundation that was in line with our app business goals.
SOLUTION
How did you find Studio Mosaic?
Clutch Site
Why did you select Studio Mosaic over others?
High ratings
Pricing fit our budget
Good value for cost
What was the size of Studio Mosaic’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
In order to improve our organic visibility and discovery on the app stores, the team conducted a detailed competitor keywords analysis and researched a lot of keywords relevant to the app. They came up with recommendations to suggest the most optimal option for the meta-data. Studio Mosaic also created distinct screenshot options using their expert design experience and the knowledge of the latest trends.
Apart from the above two, their scope of work also included an App Explainer video that we needed, to highlight the app’s features and show the app in action.
Key Deliverables
Optimised Set of Keywords which included all meta-data text.
Attractive-looking screenshots - optimized to enhance the conversion rates on the stores
App explainer video to showcase app features and educate potential users about the app offerings.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase in Installs: After the metadata went live, the organic installs for the iOS app increased by around 50% whereas, for the Android app, it improved by 120%.
Increase in Active Devices: After the implementation of their suggestions, the number of active devices for the iOS app increased by more than 30% whereas, for the Android app, it increased by 40%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The process was defined at the start of the engagement by the team which was duly followed. They delivered everything on time and the communication has been very professional with the team from the very beginning. Studio Mosaic’s team is very collaborative; they incorporated each and every piece of feedback we gave them to come up with impressive results each time. Their expert recommendations helped us improve our organic performance.
What was your primary form of communication with Studio Mosaic?
Email or Messaging App
What did you find most impressive or unique about this company?
Their knowledge of the app marketing industry is very strong. They are very detail-oriented and offer result-oriented alternate suggestions which are in line with our app business goals. They also actively keep up with communications and follow up to ensure everything is delivered.
Are there any areas for improvement or something Studio Mosaic could have done differently?
We have been very pleased with their mode of cooperation and how they communicate next steps and offer additional assistance when they see an area of opportunity.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Marketing for Software-Based Solutions Provider
"As experts in the field, they didn't blindly follow my directions but creatively suggested more effective approaches."
Apr 5, 2023
Software Engineer, Tygertec LLC
Ty Walls
Software
Portland, Oregon
Online Review
Verified
Studio Mosaic was hired by a software-based solutions provider to market their app. The team has conducted keyword research, analyzed the market, and designed a new app icon and screenshot options.
Thanks to Studio Mosaic's efforts, the app's product page views have increased by 176%, and the download rate has increased to from 5% to 59%. The expert team believes in the client's potential and suggests creative ideas to ensure the project's success. They communicate well via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Software Engineer of Tygertec LLC
Describe what your company does in a single sentence.
Tygertec provides software-based solutions for individuals and businesses. 4Ducks is a money management app in the finance category that simplifies budgeting. It is simple, flexible, private, and secure. Users are able to manage their daily budget, analyze their spending patterns, and maximize their savings potential.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Studio Mosaic to accomplish?
Run a successful advertising campaign
Optimize App Store presence
App monetization strategies
Improve the app icon
SOLUTION
How did you find Studio Mosaic?
Online Search
Why did you select Studio Mosaic over others?
High ratings
Good value for cost
What was the size of Studio Mosaic’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To improve organic discoverability on the app stores, the team came up with a detailed keywords analysis. Their recommendations helped us improve our app rankings. They also designed a new app icon and creative screenshot options that were more fun and appealing. Additionally, they conducted an extensive competitive and industry review to recommend a new monetization strategy to hopefully increase my app earnings. Key Deliverables:
Keywords Optimization which included all the meta-data text needed on the app store
Screenshots
App Icon
Monetization strategy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
176% increase in the App Store Page Views
Download Conversion rate went up from 5% to 59%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Studio Mosaic was professional and communicative. Items were generally delivered on time. As experts in the field, they didn't blindly follow my directions but creatively suggested more effective approaches; they recommended a better icon and monetization strategy instead of creating a boring video.
What was your primary form of communication with Studio Mosaic?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The project lead in particular could see the vision and potential in my app, even though its performance suffered due to fierce competition in the finance category.
Are there any areas for improvement or something Studio Mosaic could have done differently?
Not so far
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"If someone has a unique "blue ocean" app idea, and enough money to spend on marketing, I highly recommend Studio Mosaic to help get the word out.
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