What evidence can you share that demonstrates the impact of the engagement?
Striventa has improved our business in so many different ways. Our organic leads tripled in one year's time, which was a massive success for us. We went from having one organic lead per month to a couple per week. We’ve secured several new customers and established a stronger presence on first-page results.
The business had been relatively stagnant, but after they came on board, our results started to take off. We might have even scared some of our larger competitors, who suddenly wanted to buy us out. We sold our company in April for a very high price, and Striventa was critical to that success. They felt more like business consultants with an SEO flair than a standard agency. Keeping the big picture in mind, they supported us from every angle.
How did Striventa perform from a project management standpoint?
Striventa offered excellent correspondence. At our request, we’ve used the Google suite of tools. Those chat functions make it easy to ask quick questions. They sent us weekly e-mails for reporting functions and provided a lot of useful feedback. Whenever we send them a message, they respond right away. Through Trello, we could see precisely what activities they were working on for any given day or week.
What did you find most impressive about them?
The best thing about Striventa was their transparency, which is very important to us. They kept everything out in the open. It's hard to find companies in the web advertising space for organic or paid search that are committed to providing your money's worth. Unlike so many teams we've worked with in the past, they indicated how they were building our web presence. To me, that's what separates a great company from just an average one.
Are there any areas they could improve?
I don't have anything to suggest. Striventa is such a positive company. Everybody who works there is caring and supportive.
Do you have any advice for potential customers?
Make sure they truly understand your business from the inside and out. If necessary, hold an hour-long conference call to explain who you are and how you operate. Doing so will help them design the best product for your needs and form a multifaceted plan of attack to maximize your success. They'll take an all-encompassing perspective on your business and offer a variety of ways to help you.