What was the scope of their involvement?
We provided the design and content, and Stream 9 was able to build something that met our needs. We needed to be able to edit and change things on the site. They coded for our product gallery so customers could navigate through our products and product pages. They built a photo gallery for the different categories of products we have. They created forms so that homeowners and contractors could go on our site and fill out a form if they needed more information. They helped us build a new section that was dedicated to educating the homeowner and contractor about water features. We gave them our ideas, and they provided some of their suggestions to improve our vision. It was a collaborative effort. They built the site using their own system called Iris.
They also created an Android mobile app that tracks warranties for our products. We used to have to write all of the serial numbers by hand, but they created a scanning system app where we can now scan the serial number that is then entered into a database system. We can now track that product when it’s shipped out.
Stream 9 also helped clean up a mobile app that someone else created for us.
How did you come to work with Stream 9?
I researched the internet for web development companies in the area. I wanted to be able to work closely with a local company. I knew our projects were extensive and wanted to have face-to-face time and make sure they understood how we work. I looked at the company websites and scheduled a phone call to discuss and get to know the people who worked there to see if they were a good fit. It was important to us that we enjoy who we’re working with. When I scheduled a time with Stream 9, they were happy to come to our factory, get a tour, discuss what our business goals were, what we were looking for in a development company, and what our future projects were. The other companies weren’t as easy to schedule with and talk to, so Stream 9 seemed like a good fit for us.
How much have you invested with Stream 9?
We have spent around $28,000 over the course of our relationship.
What is the status of this engagement?
We began working with Stream 9 in July 2014, and the work is ongoing.