Taking digital ideas to market

We create award-winning websites, SaaS, custom software through product design and UX design since 2009.

Our projects expressed by an experience in branding, sales funnels and lean management will bring your company to market success.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2009
Show all +
Warsaw, Poland
headquarters
other locations

Portfolio

Key clients: 
  • Medical services: KCR CRO Gmbh, Evenio Oy, Abbott Laboratories
  • Legal services: PwC Poland, Opoznionysamolot.pl (Flight Delay Compensation), LSW
  • Design: Marc Lauge A/S, Lemon Fashion, TRE Product, BNA
  • Public services: National Institute for Museums and Public Collections, City of Warsaw, City of Łódź, Nacoidamojepieniadze.pl (Wheredoesmymoneygo)
HumanBehindEveryNumber.com for KCR CRO Image

HumanBehindEveryNumber.com for KCR CRO

Website is an interactive report of qualitative research conducted through service design and UX process. The project has won the iF Design Award 2018.

The video online platform presents the progress and the results of the project with hand-crafted technologies solutions.

Rich web application 

The web application with the "iPhone" flow experience. Can you imagine the video

platform contained heavy video files with the great user experience? No waiting. Like on mobile phone app.

Cloud solved

High performance of the platform, smooth transmission of video streams, unlimited scalability has been achieved thanks to cloud micro-services.

Technologies

The platform developers used such technologies as: Backbone.js, ZF3, Python, AWS EC2, S3, Lambda and CloudFront.

Reviews

Sort by

Web Design & Dev for Government Sector Saas Product

"Most importantly, we worked as one team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Dec. 2018
Project summary: 

The Story designed and developed a SaaS product using Python. Their services included client research, a UX audit, and an analysis of public finance law compliance. 

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
 
Verified
The Review
Feedback summary: 

The product has attracted the attention of new clients and renewed the interest of existing ones. Well-structured collaboration supported a true partnership based on mutual understanding. The Story team brought insights and ideas that added value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the managing director of Nacoidamojepieniadze.pl, a web app that presents budgets of Polish cities and municipalities to residents in a clear and engaging way. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Story?

We needed a partner who could help us design and develop a product we could offer to the cities. We sell it as a SaaS solution with a monthly or yearly subscription. 

The project analyses the municipal budget and then showcases it via an interactive presentation. Through unified presentation layout and financial modules, we can help local governments promote their efforts in developing their municipalities. The project is related to public finance law.

What were your goals for this project?

We wanted to take a fresh look at our product (e.g. if it’s in line with public finance law). We also wanted to increase client retention and the rate of new client acquisition through a better understanding of our clients’ needs. Attractive web design and programming speed were huge factors because the product would be delivered during a time of peak client interest. We also needed to update our financial data analysis process and shorten our service delivery time.

SOLUTION

How did you select this vendor?

We wanted to take on only one partner for the project. First of all, we needed a vendor with the right competencies (e.g. product design, UX design, and web development). Their specialization in open source Python was an important asset as well. 

The right vendor would implement each of those elements with the entire product development process in mind up until the point of product launch. 

Describe the project and the services they provided in detail.

First, The Story presented an action plan and introduced all the team members, their roles in the project, and the communication channels we would be using. 

The first stage of the project included the product analysis, an analysis of public finance law compliance, a UX audit, and research into clients’ needs. These audits and analyses allowed us to create objectives for the SaaS redesign. 

During the later stages of the project, we merged product creation with UX/UI design and worked out the key visuals. These visuals served as a basis for further web design. The Story created a detailed specification of IT work before they started coding. That way, we managed to shorten the programming time and remained within the budget.

What was the team composition?

The team was comprised of a project manager, a qualitative researcher, a lean manager, a product designer, a lead designer, a UI designer, a web designer, a lead python programmer, a full stack developer, and an AWS consultant.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new version of the SaaS resulted in a large number of new clients. It allowed us to continue cooperating with existing clients into the new financial year. We acquired clients who had shown no interest before and even retained some who were considering canceling their subscription.

How was project management arranged and how effective was it?

Most importantly, we worked as one team. Everything was well ordered, and it was clear what we needed to do to launch the project on time. I knew exactly which decisions had an impact on the time and cost of project implementation. 

What did you find most impressive about this company?

We communicated and listened to each other, weaving together all our ideas to create a really good product.

Are there any areas for improvement?

There is always something that could use improvement. But we managed to achieve our goal and meet the unreal deadlines we faced. Fixing what the clients of Nacoidamojepieniadze.pl can’t see can wait.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Voting Platform Development for Real Estate Firm

"The team was always eager to help."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Apr. 2019
Project summary: 

The Story developed a GDPR-compliant web platform that logged votes. They conducted legal analyses, documented the manual voting process, imported data, and tested the system.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Przemyslaw Holc
Founder, Holc i Wspólnicy
 
Verified
The Review
Feedback summary: 

The simple, intuitive platform earned praise from users and shortened the average voting process by seven months. The Story was always professional and enthusiastic. Their prompt, high-quality deliveries and understanding of complex legal issues made them a valuable resource. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder and co-owner of Holc i Wspólnicy, a company dedicated to real estate management and administration.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Story?

We contacted The Story because we wanted to implement an IT system that tallied the votes of homeowner association members online. Voting in a homeowner association is complex, not just because of lack of engagement but also because of ambiguous laws. Until now, there were no user-friendly voting systems. An administrator needed to go door-to-door to collect votes. 

What were your goals for this project?

This new system needed to fully comply with the law, including Supreme Court rulings and EU General Data Protection Regulation (GDPR). I wanted to automate the voting process, increase resident engagement, and shorten the amount of time that a property administrator needs to gather votes on a resolution.

SOLUTION

How did you select this vendor?

I chose The Story on a friend’s recommendation.

Describe the project and the services they provided in detail.

The Story put a lot of effort into their legal and business analyses, which were key to the entire project. They mapped all the processes and activities an administrator goes through while gathering paper votes. After the analysis, when they understood all the issues properly, they started developing the project.

The online voting mechanism was designed to comply with the law so that its votes were considered valid. They paid a lot of attention to the residents and made the voting process as fast as possible. Another important part of our cooperation was their help configuring accounts and importing data. They tested the system on a few homeowner associations before officially launching it. 

What was the team composition?

The team had a business analyst, a lean manager, a UX researcher, a solution architect, a UI designer, programmers, and an AWS consultant.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They fully computerized and automated the voting process. Because of this clear, easy-to-use system, we shortened the time required to gather votes from eight months to one. Our employees and residents were happy, and their engagement with the voting process increased.

How was project management arranged and how effective was it?

They achieved all our goals. The team was always eager to help. They answered every phone call and email, so we had no communication problems. 

What did you find most impressive about this company?

I wasn’t surprised by their professionalism or maturity. They understood issues that other specialists found difficult. Our project manager was an expert in lean management with a passion for the law, which was a deciding factor in their success.

Are there any areas for improvement?

Nothing comes to mind. I was happy to find someone who could successfully finish this project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SaaS Development for Municipal Budget Platform

"Our teams communicated well and listened to each other."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Dec. 2018
Project summary: 

Using Python, The Story developed an open-source SaaS solution with subscription features. They handled UI/UX design, development, product analysis, and project management.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Monika Romanowska
CEO, Nacoidamojepieniadze.pl
 
Verified
The Review
Feedback summary: 

The solution attracted many new clients and helped to retain several high-profile customers. The Story established an efficient workflow as early as possible, integrating seamlessly with the internal team and implementing their ideas. They delivered on time and within budget. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the managing director of Nacoidamojepieniadze, a web app that presents the budgets of cities and municipalities in a clear, engaging way. We analyze budgets and showcase them through interactive presentations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Story?

We needed a partner that could design and develop an SaaS solution with a monthly or yearly subscription. To increase client retention and acquisition, so we reconsidered whether our product met client demands and aligns with public finance law. 

What were your goals for this project?

We needed to update our financial data analysis process, shorten our time of delivery, and increase sales by better understanding client needs. Attractive web design and fast programming speed were significant goals, especially because the product needed to be delivered at a time of peak interest.

SOLUTION

How did you select this vendor?

We only wanted to hire one partner, so needed a one with the right competencies: product design, UX design, and web development. They needed to implement each of those elements throughout the entire product development process. Specialization in open-source Python technology was The Story's most important additional asset.

Describe the project and the services they provided in detail.

At the beginning of our cooperation, The Story presented an action plan and introduced all the team members, their roles, and their communication channels. Everything was ordered and clear.

The first stage of the project included a product analysis, an analysis of public finance law compliance, a UX audit, and research into client needs. Then we created objectives. The Story built a detailed specification before they started coding. During the later stages, we merged product creation with UI/UX design and created the key visuals.

What was the team composition?

The team had a project manager, a qualitative researcher, a lean manager, a product designer, a lead designer, a UI designer, a web designer, a lead Python programmer, a full-stack developer, and an AWS consultant.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new version brought in a large number of new clients and retained existing customers in the new fiscal year. We acquired clients who had shown no interest before, and even retained some who were thinking about cancelling their subscription.

How was project management arranged and how effective was it?

We worked as one team. I knew exactly which decisions would impact the timeline and cost of project implementation, and exactly what we needed to do to launch the product on time. We shortened the timeline and stayed within budget.

What did you find most impressive about this company?

Our teams communicated well and listened to each other, weaving together all our ideas to create a great product.

Are there any areas for improvement?

Considering the unreal deadlines we faced, we managed to accomplish our goal. We can wait to fix what our clients can’t see. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer