stoqd

Please describe your company and your position there.

I'm a Business Development Specialist for an online auction company. We specialize in Estate Sales and Real Estate Sale events.

For what projects/services did your company hire stoqd?

We needed informative marketing resources created for our sales staff to send out to clients and referral partners. We needed several digital versions created for different target audiences and it needed to be compatible with our CRM needs.

How did you select this vendor and what were the deciding factors?

They worked with a non-profit I was involved with and I was impressed with their level of professionalism, responsiveness and the services they provided. They were very helpful and easy to work with.

Describe the project in detail and walk through the stages of the project.

I had a meeting with the Owner to discuss what my company was looking for. We discussed multiple types of marketing and advertising resources and once he agreed that his agency could do all of the requests I was seeking, I then submitted a design request to give him an example of how much copy we needed and the design style I liked.

I set up a meeting with Myke and our leadership team to confirm 1st project type and iron out details. The project actually changed, per my company's needs, and the Owner- Myke was very accommodating. We submitted the new information we wanted in the resource created and type of digital files we needed for our CRM.

Myke and his team sent the first version of our info piece, we had a proof change and then we were ready to use. Once the first resource was finalized we submitted another request for his team to create another one, for use with a different target audience.

We were pleased with the process, the resources they provided, and we plan on using this agency for future needs.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Myke and Matt to strategize and create graphics. I'm not sure who else was involved behind the scenes.

Can you share any outcomes from the project that demonstrate progress or success?

Well, my closing ratio is great. ha! So clients and referral partners are pleased with the level of information they are receiving from us- the informative pieces that the agency created are very helpful resources and look very professional. It has saved our sales team a lot of time.

How effective was the workflow between your team and theirs?

We are very pleased with the workflow between teams. They are very responsive, patient, and they are good listeners. They have delivered on-time within project deadlines.

What did you find most impressive or unique about this company?

They are easy to work with and they are good listeners. very knowledgeable in digital marketing (which is constantly changing) and trendy. The owner speaks to audiences both locally and nationally on how to best brand their companies.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I own a photography service company and I am the photographer in it.

For what projects/services did your company hire stoqd, and what were your goals?

I hired Stoqd to help me with the redesign of my website. I wanted help cleaning it up and making it engaging and clear with what we do and offer.

How did you select this vendor and what were the deciding factors?

I selected Stoqd because I have known them to do great work from being a Richmond local and hearing all the good words from those that they had previously worked with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a zoom call where we went over a story board for my brand and what changes/aspects were best to change on the website. Then they started working on the site optimizing everything we had talked through and to make the site more engaging and clear.

How many people from the vendor's team worked with you, and what were their positions?

Myke from the Stoqd team helped me the whole way through.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I felt like the revamped website was amazing! It really helps bring a clear and aesthetic vibe to my brand that immediately lets my clients know what I do and the services I offer.

Describe their project management style, including communication tools and timeliness.

Calls to discuss goals and the project. The turn around time was very quick as well.

What did you find most impressive or unique about this company?

Their approach to helping you get the outcomes you want was impressive. They go deeper into helping your brand thrive than only doing the bare minimum work.

Are there any areas for improvement or something they could have done differently?

They did a great job all the way through.

Please describe your company and your position there.

I am the Co-Founder of Lamha Cumasach Doula Services.

For what projects/services did your company hire stoqd?

Here at Lamha Cumasach we needed some one to manage our social media accounts for us, from handling our posting schedule to creating content for our social media platforms. Our essential goal was to increase our audience engagement on Instagram, Pinterest and Facebook. All at the same time while attracting more followers.

How did you select this vendor and what were the deciding factors?

After careful research my partner and I decided to go with STOQD because of their sharpness and their dedication to making other businesses thrive through the quality of work that they provide for each client.

Describe the project in detail and walk through the stages of the project.

After one meeting, before the week was over all of our social media platforms were up and running we had content every single day every week since our first meeting without giving them a single dime. The trust Factor was already established and they started the work without even receiving payment.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with everyone from the bottom to the top of the company, even the owner and founder of the company Myke M. It was great to know that we could reach out to him and that there was no chain of command.

Can you share any outcomes from the project that demonstrate progress or success?

Before we first start working with the company our business was stagnated and we were overworked but since then we have more free time and we are acquiring more followers and more customers. Each and every day there is growth.

How effective was the workflow between your team and theirs?

The workflow between my team and the company was great. We all communicated through a channel that we call Slack which we all could reach out and contact each other at any time of the day or night. It was great and still is great.

What did you find most impressive or unique about this company?

What I found most impressive about them is their dedication to providing quality work that would put you first before themselves.

Are there any areas for improvement or something they could have done differently?

Nothing Different. They have Flawless Business Economics and Customer Service.

Please describe your company and your position there.

I am the owner of a residential fence company in Richmond, Va.

For what projects/services did your company hire stoqd, and what were your goals?

I hired Stoqd for a web design job.

How did you select this vendor and what were the deciding factors?

I was referred by a trusted friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Stoqd team held a 1 day branding identity workshop with me to help nail down my brand mission, identity, guidelines, customer journey, and USP. This helped them curate the messaging for my new website. Once done, they built a brand new Wordpress website to help me professionally represent my fence business, with the ultimate goal of acquiring new business.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the founder, Myke as well as Alex, Matt, and Richard. Together they did a great job of keeping my project on schedule and making sure I had a great experience.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My project was finished in a timely manor. Stoqd stayed in constant contact and was available anytime I needed.

Describe their project management style, including communication tools and timeliness.

My project was completed based on 2 different project meetings and several email correspondence. My input was always considered.

What did you find most impressive or unique about this company?

They were very efficient and prepared. My project by no means touched what they are capable of.

Are there any areas for improvement or something they could have done differently?

Was more then pleased.

Please describe your company and your position there.

I am the CEO of Old Manchester Hemp Co. We grow, process, and retail hemp flowers and products.

For what projects/services did your company hire stoqd - marketing & branding agency?

We are a small company and didn't have the capacity or time to do our own in-house marketing and web design.

How did you select this vendor?

We have worked with Myke in the past on previous projects and he offered his services with Stoqd. We were excited to work with his new company.

Describe the scope of their work in detail.

Sitting down with Stoqd was easy. After the intial consult of general ideas of how I wanted the website to look. They took my ideas and made them come alive with their touch.

What was the team composition?

I worked closely with Myke and his team. They were all easy to get ahold of and work with.

Can you share any outcomes from the project that demonstrate progress or success?

We have now seen customers recognize our brand and get compliments on our website and social media. This is exactly what we wanted.

How effective was the workflow between your team and theirs?

Communication with my team and theirs was seamless. I could have not asked for a better company to work with

The only thing that I could have done differently was reaching out to them sooner!

I found that Stoqd was fair with pricing and execution was top notch.

Is there any area for improvement or anything that could have been done differently?

The only thing that I could have done differently was reaching out to them sooner!

Please describe your company and your position there.

I am the owner of a company called Bikini Boss Fitness and we help women to transform their lives through health and fitness.

For what projects/services did your company hire stoqd - marketing & branding agency, and what were your goals?

I am currently working with stoqd on all things digital marketing but this project was to revamp our checkout process and refine the e-commerce side of the business to drive more sales and make the process more efficient and user friendly.

How did you select stoqd - marketing & branding agency and what were the deciding factors?

They were referred to me by two different people!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of this project was to re-do our store page and make it more aesthetically appealing, user friendly, and better suited for conversions. We also redesigned the cart and the entire checkout process, including evaluation of whether our current CRM (a more expensive and robust system) is really necessary for us at this point.

How many people from the vendor's team worked with you, and what were their positions?

Myke, the owner, was my primary point person and contact in this project, but I know his team of designers helped with the revamp.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Myke and his team did an amazing job on this project. I honestly didn’t know what to expect because I didn’t fully know what the revamp would look like, but once it was completed, I was shocked at how much better it looked and much mor me user friendly it functioned. I honestly didn’t even realize how bad it was before that. I have had a couple of eBooks listed in my store for quite some time now and never sold one, but within 30 minutes of my store being revamped, an order for one came through!

Describe their project management style, including communication tools and timelines.

Their communication is great. We communicate via slack about all things related to the project, and they respond very thoroughly and very quickly. They made sure to address any of my questions or concerns and never hesitate to jump on a phone call if needed.

What did you find most impressive or unique about this company?

I think they really understand my brand and know what I need better than I do. As a new business owner, I think it’s easy to try to do all the things at once and get ahead of yourself, but I feel like they truly help you prioritize the things that are going to make a difference NOW.

Are there any areas for improvement?

Nope! Everything has exceeded my expectations in this project.

Please describe your company and your position there.

I am an analyst for a privately owned investment firm in the Richmond area - Commonwealth Retirement Advisor's.

For what projects/services did your company hire stoqd - marketing & branding agency?

We use Stoqd for our website development, design and continued management and support. We also hired Stoqd to put stronger security measures in place and to adjust our website form so that it no longer allows spam, bots, and unwanted submissions to come through the contact page on our website, which they also built.

What were your goals for this project?

Our goal for this project was to ensure spam, bots, and unwanted submissions could not come through the contact page on our website. Our overall goal has been to implement a user-friendly platform that is easy to navigate and allows potential clients to communicate with us, if necessary.

How did you select stoqd - marketing & branding agency?

Our management team found Stoqd through an online web search.

Describe the project in detail.

Our website seems to be collecting a lot of spam submissions from automated bots online. We hired Stoqd to put stronger security measures in place and to adjust our form so that it no longer allowed spam, bots, and unwanted submissions to come through the contact page on our website, which they also built.

What was the team composition?

We have worked directly with Myke which has been a wonderful experience. He is very communicative, extremely knowledgeable and very time oriented. We couldn't be more pleased with the service and would recommend Stoqd to anyone in need.

Can you share any outcomes from the project that demonstrate progress or success?

Our team is not receiving spam emails from the site anymore which is wonderful because we were receiving several a day! We also have seen an overall increase of traffic on our site and are easily accessible on all mediums. Stoqd was able to streamline our accounts to make sure everything was coinciding and operating at peak performance. We are very pleased with the improvements we have experienced.

How effective was the workflow between your team and theirs?

Extremely effective! The process went very smoothly.

What did you find most impressive about this company?

What I find most impressive about Stoqd is the quality of service and the level of communication we are continuously offered.

Are there any areas for improvement?

Zero complaints from us! We are completely satisfied and happy with this team and the level of service they provide.

Please describe your company and your position there.

The Richmond Kickers are an American professional soccer club based in Richmond, Virginia. Founded in 1993, the Kickers are one of the oldest continuously run professional soccer clubs in the United States.

I am the senior manager or Marketing and Branding for the Kickers. I deal with media buying, any aspect of marketing/selling that goes out to the public, content creation, some merchandise design, etc. I wear many hats.

For what projects/services did your company hire stoqd - marketing & branding agency?

I haven't been here since the beginning when they came on to help, but from what I understand they helped us with SEO in the beginning. Then, more now, paid posts across facebook and Instagram - some things with geo-tracking and ticket ad conversions.

What were your goals for this project?

To get the word out/push awareness about Kickers games and other various events we host at City Stadium. It always helps to at least get more eyes on our upcoming games/events if they're not directly purchasing from the ads.

How did you select stoqd - marketing & branding agency?

As I said before, I wasn't there when they were first brought on, but I continue to select them because

1. They know us by now
2. They are just really cool guys and don't seem shady about wanting to actually help us,
3. They are always willing to work within our budget and
4. They are local - so they know the audience about as well as we do.

Describe the scope of their work in detail.

The scope involves Facebook and Instagram. Myke usually comes to me before the month is up and asks what our plan of attack is for the coming month, let's me know what worked in the past, and based on my plan what we can make work better.

From there it's about me and my team getting him all the materials he needs to execute on the dates that we decide and how much money we want to put behind each.

What was the team composition?

As far as I know it is Mike and Myke, which is pretty impressive for 2 guys who handle our crazy club and sometimes last minute requests.

Can you share any outcomes from the project that demonstrate progress or success?

We have gotten more awareness about events. We get pretty good engagement from our social media and website traffic. As far as I can tell the campaigns have been well received by our market. I am of the mind that results can always be better, but as far as Stoqd is concerned they meet expectations.

How effective was the workflow between your team and theirs?

Most communications have been pretty good. There have only been a couple time when it could have been better, but they are always responsive when most needed.

What did you find most impressive about this company?

They are not going to BS me, which I appreciate. You always get those companies that try to add more than you actually need. I like to believe they don't do that with me. They are very personable guys that will let you know what's up.

Are there any areas for improvement?

I think more upfront feedback about what seems to be working or more engaging visually/content wise with things we send out. I know I can always ask but they probably monitor it more than I can/do. So getting more of their opinion of what works better and what we could do more of would be nice.

Please describe your company and your position there.

My husband and I own the company, commonwealth retirement advisors.

For what projects/services did your company hire stoqd - marketing & branding agency?

We hired them to build us and design a mew website.

What were your goals for this project?

We wanted a more streamlined website that was fresh and got our brand and message across to potential new clients.

How did you select stoqd - marketing & branding agency?

Looked at and interviewed 3 website design firms. Stoqd understood our goals the best and had a clear plan to execute our vision.

Describe the project in detail.

We met with them multiple times to discuss our message and goals. We learned a lot about new website trends and how out dated our current website and as I’m both design and function. We worked with them over a 6 month period to create a new website.

What was the team composition?

Originally we met with the owner Myke, but also were involved with one of his associates. Despite being the owner I also felt that Myke was extremely involved with the project and was my main point of contact.

Can you share any outcomes from the project that demonstrate progress or success?

Our website has gotten rave reviews from both current clients and prospects. Our online interest form has also received more leads.

How effective was the workflow between your team and theirs?

Very effective, they were quick to respond, always available, and always extremely detailed in their responses.

What did you find most impressive about this company?

I found their communication and execution as the most impressive. Even after the project was long completed, I would reach out to them with questions about the back end hosting platform. Even though they were no longer receiving revenue from us, they always went above and beyond to answer me in a complete and detailed fashion!

Are there any areas for improvement?

None

Please describe your company and your position there.

I am the owner of Loose Screw Tattoo in Richmond, VA. We are a high quality, custom tattoo shop that houses some of the best tattoo artists in the world.

For what projects/services did your company hire stoqd?

We hired them to take over our marketing department.

How did you select this vendor?

They came highly recommended by my publicist.

Describe the scope of their work in detail.

They help us run google, facebook and instagram ads while also creating content for our brand.

What was the team composition?

I work very closely with Myke Metzger and his team. We have weekly meetings to discuss potential creative marketing ideas and how to go about implementing them.

Can you share any outcomes from the project that demonstrate progress or success?

We here often from our clients that they can't go anywhere on the internet without seeing our ads.

How effective was the workflow between your team and theirs?

The workflow between our teams has been seamless

What did you find most impressive about this company?

They always seem to be on the cutting edge of anything and everything that is new and up and coming. I've learned so much since I started working with them.

Is there any area for improvement or anything that could have been done differently?

Not at all.