stoqd

Please describe your company and your position there.

I am the CEO of a full service wedding and event company. We are based out of Richmond Virginia. We take clients visions and turn them into a reality.

For what projects/services did your company hire stoqd?

I had an existing website that was created in 2015, and it was extremely outdated. Not only that but I had zero control over the site itself. I couldn't make any adjustments or updates.

We hired Stoqd to rebrand our logo and re-create the website to attract our ideal clientele. We also are in a saturated market for wedding planners in Virginia and wanted to draw more traffic to our website.

How did you select this vendor and what were the deciding factors?

We were currently interviewing other companies for the rebrand throw recommendations. We met Myke at an event and his attention to detail, previous work and personality made him the top choice. Working with someone for a lengthy time, you need to trust that they will be able to understand the vision completely.

Describe the project in detail and walk through the stages of the project.

The project began with an indepth consultation call that took around 2 hours. The team asked every possible question to really understand my line of work, what my end goal was as well as who would be my ideal clients.

After the consultation they sent over a form to determine what type of logo stood out for me, what represented my brand and what I wanted to change. The design team immediately started creating different designs to choose from. Once the vision was understood it did not take long for them to design the PERFECT logo. It truly represented my business, the growth throughout the years and was something I was proud to display.

Once the logo was designed they started to create the new website. The complicated part was figuring out the old site information but they were able to dig deeper and figure it all out. They had an extremely quick turnaround with the creation of the new site. They truly listened to vision and then created something even I could never have visualized. The new site is completely different from the former site, very interactive and also "pretty". The team made this stress free as well as fun.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people total. Myke the CEO, Alex client director and Richard the web designer.

Can you share any outcomes from the project that demonstrate progress or success?

The final design has attracted a lot of attention as well as potential clients. It's very interactive which clients like and easy to navigate. The colors and overall design attract the ideal clients for my industry.

How effective was the workflow between your team and theirs?

Everyone was exceptionally easy to communicate with at all times. I could message questions and would receive a response within 24 hours. They made sure to keep me updated throughout the entire process and explained things on my level. This was important to me because I am not tech savvy.

What did you find most impressive or unique about this company?

I personally was very impressed with the attention to detail when it comes to getting to know new companies. From start to finish they kept me updated on every aspect. Communication is key and they exceeded any expectations that I had.

They are extremely knowledgeable in all areas pertaining to website building and design. They amount of research they did before hand to understand my industry better spoke volumes to me because it's not everyday a wedding planner needs a complete overhaul.

Are there any areas for improvement or something they could have done differently?

They really delivered throughout the entire process. I have nothing they could have done differently. They were efficient, detailed and fun to work with.

Please describe your company and your position there.

I'm a Business Development Specialist for an online auction company. We specialize in Estate Sales and Real Estate Sale events.

For what projects/services did your company hire stoqd?

We needed informative marketing resources created for our sales staff to send out to clients and referral partners. We needed several digital versions created for different target audiences and it needed to be compatible with our CRM needs.

How did you select this vendor and what were the deciding factors?

They worked with a non-profit I was involved with and I was impressed with their level of professionalism, responsiveness and the services they provided. They were very helpful and easy to work with.

Describe the project in detail and walk through the stages of the project.

I had a meeting with the Owner to discuss what my company was looking for. We discussed multiple types of marketing and advertising resources and once he agreed that his agency could do all of the requests I was seeking, I then submitted a design request to give him an example of how much copy we needed and the design style I liked.

I set up a meeting with Myke and our leadership team to confirm 1st project type and iron out details. The project actually changed, per my company's needs, and the Owner- Myke was very accommodating. We submitted the new information we wanted in the resource created and type of digital files we needed for our CRM.

Myke and his team sent the first version of our info piece, we had a proof change and then we were ready to use. Once the first resource was finalized we submitted another request for his team to create another one, for use with a different target audience.

We were pleased with the process, the resources they provided, and we plan on using this agency for future needs.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with Myke and Matt to strategize and create graphics. I'm not sure who else was involved behind the scenes.

Can you share any outcomes from the project that demonstrate progress or success?

Well, my closing ratio is great. ha! So clients and referral partners are pleased with the level of information they are receiving from us- the informative pieces that the agency created are very helpful resources and look very professional. It has saved our sales team a lot of time.

How effective was the workflow between your team and theirs?

We are very pleased with the workflow between teams. They are very responsive, patient, and they are good listeners. They have delivered on-time within project deadlines.

What did you find most impressive or unique about this company?

They are easy to work with and they are good listeners. very knowledgeable in digital marketing (which is constantly changing) and trendy. The owner speaks to audiences both locally and nationally on how to best brand their companies.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I am the CEO of Old Manchester Hemp Co. We grow, process, and retail hemp flowers and products.

For what projects/services did your company hire stoqd - marketing & branding agency?

We are a small company and didn't have the capacity or time to do our own in-house marketing and web design.

How did you select this vendor?

We have worked with Myke in the past on previous projects and he offered his services with Stoqd. We were excited to work with his new company.

Describe the scope of their work in detail.

Sitting down with Stoqd was easy. After the intial consult of general ideas of how I wanted the website to look. They took my ideas and made them come alive with their touch.

What was the team composition?

I worked closely with Myke and his team. They were all easy to get ahold of and work with.

Can you share any outcomes from the project that demonstrate progress or success?

We have now seen customers recognize our brand and get compliments on our website and social media. This is exactly what we wanted.

How effective was the workflow between your team and theirs?

Communication with my team and theirs was seamless. I could have not asked for a better company to work with

The only thing that I could have done differently was reaching out to them sooner!

I found that Stoqd was fair with pricing and execution was top notch.

Is there any area for improvement or anything that could have been done differently?

The only thing that I could have done differently was reaching out to them sooner!

Please describe your company and your position there.

I am the owner of a company called Bikini Boss Fitness and we help women to transform their lives through health and fitness.

For what projects/services did your company hire stoqd - marketing & branding agency, and what were your goals?

I am currently working with stoqd on all things digital marketing but this project was to revamp our checkout process and refine the e-commerce side of the business to drive more sales and make the process more efficient and user friendly.

How did you select stoqd - marketing & branding agency and what were the deciding factors?

They were referred to me by two different people!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of this project was to re-do our store page and make it more aesthetically appealing, user friendly, and better suited for conversions. We also redesigned the cart and the entire checkout process, including evaluation of whether our current CRM (a more expensive and robust system) is really necessary for us at this point.

How many people from the vendor's team worked with you, and what were their positions?

Myke, the owner, was my primary point person and contact in this project, but I know his team of designers helped with the revamp.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Myke and his team did an amazing job on this project. I honestly didn’t know what to expect because I didn’t fully know what the revamp would look like, but once it was completed, I was shocked at how much better it looked and much mor me user friendly it functioned. I honestly didn’t even realize how bad it was before that. I have had a couple of eBooks listed in my store for quite some time now and never sold one, but within 30 minutes of my store being revamped, an order for one came through!

Describe their project management style, including communication tools and timelines.

Their communication is great. We communicate via slack about all things related to the project, and they respond very thoroughly and very quickly. They made sure to address any of my questions or concerns and never hesitate to jump on a phone call if needed.

What did you find most impressive or unique about this company?

I think they really understand my brand and know what I need better than I do. As a new business owner, I think it’s easy to try to do all the things at once and get ahead of yourself, but I feel like they truly help you prioritize the things that are going to make a difference NOW.

Are there any areas for improvement?

Nope! Everything has exceeded my expectations in this project.

Please describe your company and your position there.

The Richmond Kickers are an American professional soccer club based in Richmond, Virginia. Founded in 1993, the Kickers are one of the oldest continuously run professional soccer clubs in the United States.

I am the senior manager or Marketing and Branding for the Kickers. I deal with media buying, any aspect of marketing/selling that goes out to the public, content creation, some merchandise design, etc. I wear many hats.

For what projects/services did your company hire stoqd - marketing & branding agency?

I haven't been here since the beginning when they came on to help, but from what I understand they helped us with SEO in the beginning. Then, more now, paid posts across facebook and Instagram - some things with geo-tracking and ticket ad conversions.

What were your goals for this project?

To get the word out/push awareness about Kickers games and other various events we host at City Stadium. It always helps to at least get more eyes on our upcoming games/events if they're not directly purchasing from the ads.

How did you select stoqd - marketing & branding agency?

As I said before, I wasn't there when they were first brought on, but I continue to select them because

1. They know us by now
2. They are just really cool guys and don't seem shady about wanting to actually help us,
3. They are always willing to work within our budget and
4. They are local - so they know the audience about as well as we do.

Describe the scope of their work in detail.

The scope involves Facebook and Instagram. Myke usually comes to me before the month is up and asks what our plan of attack is for the coming month, let's me know what worked in the past, and based on my plan what we can make work better.

From there it's about me and my team getting him all the materials he needs to execute on the dates that we decide and how much money we want to put behind each.

What was the team composition?

As far as I know it is Mike and Myke, which is pretty impressive for 2 guys who handle our crazy club and sometimes last minute requests.

Can you share any outcomes from the project that demonstrate progress or success?

We have gotten more awareness about events. We get pretty good engagement from our social media and website traffic. As far as I can tell the campaigns have been well received by our market. I am of the mind that results can always be better, but as far as Stoqd is concerned they meet expectations.

How effective was the workflow between your team and theirs?

Most communications have been pretty good. There have only been a couple time when it could have been better, but they are always responsive when most needed.

What did you find most impressive about this company?

They are not going to BS me, which I appreciate. You always get those companies that try to add more than you actually need. I like to believe they don't do that with me. They are very personable guys that will let you know what's up.

Are there any areas for improvement?

I think more upfront feedback about what seems to be working or more engaging visually/content wise with things we send out. I know I can always ask but they probably monitor it more than I can/do. So getting more of their opinion of what works better and what we could do more of would be nice.

Please describe your company and your position there.

I am the brand manager for an all natural dog treat and chew company. We source excess from humanely raised cattle and turn that into dog all natural chews for doggos to enjoy.

For what projects/services did your company hire stoqd?

We needed someone to handle our social media and blogging content for us. We needed someone to help us drive engagement and awareness while being fun and playful - sticking true to who we are as a brand.

How did you select this vendor and what were the deciding factors?

We searched for vendors and interviewed three. We selected Stoq'd because we have shared values, were located in the Richmond area, and provided a wide scope of work that allowed us to execute on our goals.

Describe the project in detail and walk through the stages of the project.

After our kick-off meeting, they helped us to create blog posts that were educational for our consumers and then tied all that into our social posts. They created imagery as well as sourced UGC to bring our Facebook and Instagram to life. They also were able to post to our website and LinkedIn to ensure that we were targeting our consumers on all platforms we use.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with the account manager and three other marketing specialist.

Can you share any outcomes from the project that demonstrate progress or success?

Our engagement rates increased ~30% over the 6 months that we used their services.

How effective was the workflow between your team and theirs?

We used slack and Airtable mainly to communicate which was a great way to keep track of everything from conception to progress to completion. There was full transparency from start to finish.

What did you find most impressive or unique about this company?

They were to create timely blog posts that created value to the consumer in an easily digestible way.

Are there any areas for improvement or something they could have done differently?

Slacked was a pain to use in the beginning mainly because the notifications settings were disabled. But they guided me through adding to my phone so that I could easily see when I got a ping. They did still end up waiting on me to review.

Please describe your company and your position there.

I'm the owner and operator of a financial services company named FinanciBull. We offer services ranging from debt repair, life insurance, retirement planning, college planning, emergency fund planning / budgeting and more.

For what projects/services did your company hire stoqd, and what were your goals?

We hired Stoqd to help with our brand framework and also develop our website. Our main goal was to be able to take our vision and bring it to life. We also wanted a website that showed everything we offer and what we stand for.

How did you select this vendor and what were the deciding factors?

We selected Stoqd because they were the most knowledgeable, professional and forward thinking company that we spoke with regarding the changes we wanted to make.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first thing we did was to start building the brand framework of the company. The Stoqd team walked us through the Storybrand framework . From there they started to design the webiste. Once we decided on a baseline design, they started added verbiage from the storybrand that we walked through.

How many people from the vendor's team worked with you, and what were their positions?

3 Owner / CEO Project Manager Web Developer / Designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every deliverable was either delivered on time or early.

Describe their project management style, including communication tools and timeliness.

Stoqd sent an update each week with what was accomplished that week and if there was anything needed along the way they would ask and communicate via Slack.

What did you find most impressive or unique about this company?

They really dove deep into our company to understand what we were trying to do. We felt like they bought into our mission and vision as much as we do and really id their best to portray it to the public.

Are there any areas for improvement or something they could have done differently?

Honestly, no.

Please describe your company and your position there.

I'm the Vice President of Marketing

For what projects/services did your company hire stoqd?

We were losing an in-house content strategist and needed a solution quickly. The best option for us was to outsource to an outside firm to reduce the transition period.

How did you select this vendor and what were the deciding factors?

We searched online and found a few companies that we were interested in, and we interviewed them. We chose stoqd based on samples, cost, and overall fit. We thought we would work well with the team.

Describe the project in detail and walk through the stages of the project.

We talked about our needs/goals in our initial meeting. Stoqd has been delivering content that is relevant to our audiences. They create weekly content for us to approve with blog posts, graphics, and verbiage that goes along with that. They are great at sticking with our identity standards to keep the consistency within our brand.

How many resources from the vendor's team worked with you, and what were their positions?

We work with a content creator and the rest of the team is available for questions or general issues.

Can you share any outcomes from the project that demonstrate progress or success?

The social media posts have been very consistent and we now have weekly blog posts that help increase traffic to our site.

How effective was the workflow between your team and theirs?

Great communication with the team! They use Slack for our main communication tool and Airtable for content. We never have to worry about deadlines.

What did you find most impressive or unique about this company?

The blog posts are written well and informative. There's value to our followers whether we post about the local area or real estate in general. The changes we have to make weekly are minor.

Are there any areas for improvement or something they could have done differently?

We've only had minor changes to the content and they've addressed them quickly.

Please describe your company and your position there.

I'm an account manager at facilities services company

For what projects/services did your company hire stoqd, and what were your goals?

We hired Myke and the Stoqd Team to redesign our old and outdated website to something more user friendly and better looking. The team exceeded our goals and will be going back to them for marketing campaigns in the future.

How did you select this vendor and what were the deciding factors?

When opening our new office in Richmond, we worked in Venture X for a few months. It's essentially a shared working space with many different companies. We met Myke and his team there and began discussions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting where we talked about a story line for how we wanted the user and our customers to think about our website. We worked with Stoqd through each step to make sure it fit our vision.

How many people from the vendor's team worked with you, and what were their positions?

Myke was our main point of contact.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No measurable outcomes of the project as of yet. Myke and the Stoqd Team did an incredible job on our website and we couldn't be happier with the results. Very easy to work with and responsive to changes. Would definitely recommend!

Describe their project management style, including communication tools and timeliness.

Very easy to talk to and explained each step of the process to us who didn't know the first thing about wed design. Very good communicator and responsive.

What did you find most impressive or unique about this company?

The responsiveness to problems or requests and the customer service.

Are there any areas for improvement or something they could have done differently?

None noticed on this project. We were happy with our project's results.

Please describe your company and your position there.

I own a photography service company and I am the photographer in it.

For what projects/services did your company hire stoqd, and what were your goals?

I hired Stoqd to help me with the redesign of my website. I wanted help cleaning it up and making it engaging and clear with what we do and offer.

How did you select this vendor and what were the deciding factors?

I selected Stoqd because I have known them to do great work from being a Richmond local and hearing all the good words from those that they had previously worked with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a zoom call where we went over a story board for my brand and what changes/aspects were best to change on the website. Then they started working on the site optimizing everything we had talked through and to make the site more engaging and clear.

How many people from the vendor's team worked with you, and what were their positions?

Myke from the Stoqd team helped me the whole way through.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I felt like the revamped website was amazing! It really helps bring a clear and aesthetic vibe to my brand that immediately lets my clients know what I do and the services I offer.

Describe their project management style, including communication tools and timeliness.

Calls to discuss goals and the project. The turn around time was very quick as well.

What did you find most impressive or unique about this company?

Their approach to helping you get the outcomes you want was impressive. They go deeper into helping your brand thrive than only doing the bare minimum work.

Are there any areas for improvement or something they could have done differently?

They did a great job all the way through.