Build Brand, Boost Traffic + Generate Leads

We succeed when you succeed. And to ensure that happens we have drawn together some of the most talented problem solvers around to provide the latest web marketing solutions for your company. Stone began in 2003 as a Web Design and Interactive shop.

Soon after, our founders Mark Lipowski and Joel Beals realized the potential of search optimization and marketing for their clients—combining Strategy, Creative Services, Web/App Development, and now Web Marketing into a comprehensive offering.
 

 
$5,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2003
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
Show all +
Ann Arbor, MI
headquarters
  • 208 S. 4th Ave, 2nd Floor
    Ann Arbor, MI 48104
    United States

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Social Media Marketing
  • Web Design
  • Direct Marketing

Reviews

Sort by

Web Development for Marketing Agency

“I was misled to believe this company was capable of delivering the products on time.”

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Stone Interactive Group agreed to develop a customer-facing website and an employee-facing web-app to manage administrative tasks within a 12-week time period.

The Reviewer
 
11-50 Employees
 
Michigan
Matt Widby
President, DBC America LLC.
 
Verified
The Review
Feedback summary: 

The engagement is currently in week 38, and Stone Interactive Group has yet to deliver either of the web properties. Poor project management and a lack of communication continue to delay results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the president of DBC America LLC. We're a promotional modeling and marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Stone Interactive Group?

I asked them to develop a new front-facing website and a web app for employee and administrative access.

What were your goals for this project?

I wanted to complete these projects.

SOLUTION

How did you select this vendor?

I conducted four in-person interviews with Stone Interactive Group. I spoke directly with Mark (Partner, Stone Interactive Group) and he seemed capable of delivering the final products. I came across several bad reviews, but I just assumed they were disgruntled employees or impossible customers. Ultimately, I chose to partner with Mark and his company.

Can you go into detail about the services they provided and the scope of the project?

I tasked Stone Interactive Group with developing a new website and web-based application.

What is the team dynamic?

Initially, I spoke with Mark and another developer, but the developer quit. At this point, Mark is working on his own.

How much have you invested with them?

So far, I’ve paid $25,000.

What is the status of this engagement?

We started working together in March 2018. Mark promised a 12-week turnaround time—we’re currently in week 38.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

So far, I’ve received no return on my investment. The engagement has lasted three times as long as promised, and Stone Interactive Group hasn’t delivered anything. We’ve tried multiple avenues to get the project back on track, but Mark has not responded to any of our efforts.

How was project management handled?

It’s horrible. Mark does not answer his phone, respond to texts or emails, and he ignores our requests.

In what specific areas can they improve?

Stone Interactive Group needs to follow through on their promises and contracts and improve their communication skills.

What advice do you have for clients with similar needs to yours?

I recommend potential clients avoid working with Stone Interactive Group or any of their associated companies. I’m not happy with my decision to partner with them. I’ve lost money, and I don’t have anything to show for it.

0.5
Overall Score I’d give them a zero if I could.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    They promised to finish within 12 weeks, and we’re now in week 38.
  • 0.5 Cost
    Value / within estimates
    It was a complete overcharge, considering I haven’t received anything for my investment.
  • 0.5 Quality
    Service & deliverables
    I was misled to believe this company was capable of delivering the products on time.
  • 0.5 NPS
    Willing to refer
    I will never refer them.
This profile has not yet been claimed by the company. If you work at this company and believe you should have ownership over this profile, please claim your company’s Clutch profile.