What evidence can you share that demonstrates the impact of the engagement?
Since we started working with them, our company has attracted many more customers, some who have told us that they like the new website. Even people from other companies have called us to ask who made our website, expressing that ours looks very professional.
We receive charts from Google on a monthly basis which show how many people visited the site. Based on those, I can see a big increase; we have many more jobs than in 2017.
I’m so happy to have Sandro on board and so is my partner, who has even given Stigan Media bonuses because he wants to work with them for a long time.
How did Stigan Media perform from a project management standpoint?
We use text and email for communication, and we have a monthly in-person meeting. They show me our rankings, how many people we’ve attracted, and what we can do to improve.
Anytime I have a question or an issue, I can send Sandro a text and he’ll address the situation right away. He can basically do whatever I ask for. For example, we used to have a locksmith page on our website, and I texted him to ask if he could have it removed. He replied two minutes later and the page wasn’t there anymore by that same afternoon.
What did you find most impressive about them?
They handle tasks right away and the results are really great. The most important thing is that Sandro always tries to collaborate with us. He understands my situation and tries to do what’s best for both our companies.
I had a family situation in August and had to leave the office. We weren’t getting many customers at the time, and my team didn’t know how to deal with this. I chatted with Sandro about it and he agreed to not charge us for that month. Overall, we’re pleased to have Stigan Media as a partner.
Are there any areas they could improve?
To be honest, no. There aren’t any areas for improvement.
Do you have any advice for future clients of theirs?
I’ve introduced a few people to Stigan Media, and everyone’s happy. They’re fast and punctual.