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“They often offered better options than what I asked for.”
Nov 2, 2020
Director, Cha.House
Rudolfs Saulē
Consumer Products
Riga, Latvia
1-10 Employees
Phone Interview
Verified
STEROID.team developed an e-commerce website for a teaware company. Their team of engineers, developers, designers, and a QA person built the website using Django and also developed a fulfillment solution.
The website works flawlessly and has no bugs or needed improvements. STEROID.team provided daily communication and correspondence throughout the engagement. Their team understood the project requirements and followed through in meeting them. Cost-beneficial rates are a hallmark of their work.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the director of Cha.House, a Latin-based e-commerce company. We’re a global, elite teaware company. We have our own fulfillment center in China and send our products worldwide.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with STEROID.team?
We had an idea but didn’t have any technical documentation expertise. We were wanting an outsourcing company to create the UI/UX design and implement it as a stable, scalable web application from scratch.
SOLUTION
What was the scope of their involvement?
STEROID.team developed our e-commerce website using Django. They also developed our fulfillment application where we can look at our orders and warehouse that’s built in our website. Their team did everything we needed to run this application.
What is the team composition?
There was one full-time full-stack engineer, one full-time junior developer, a part-time QA person, and one part-time designer.
How did you come to work with STEROID.team?
One of my acquaintances recommended them to me as good specialists. They had developed an online clothing store for him.
How much have you invested with them?
We invested about $80,000. The first MVP cost $40,000 and the second MVP was the same amount of money.
What is the status of this engagement?
We worked together from June 2016–April 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The site is working perfectly. It’s been working for three years now with no bugs or additional improvements needed. We don’t have to spend money on fixes. It’s excellent; it just works.
How did STEROID.team perform from a project management standpoint?
We communicated daily using Skype. There was a small delay but they delivered what we asked.
What did you find most impressive about them?
They understood the essence of what needed to be done. They often offered better options than what I asked for.
Are there any areas they could improve?
No, everything has been good.
Do you have any advice for potential customers?
Be clear about what you want. Tell them, and they will do it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"I’m totally happy with what they did."
Schedule
5.0
On time / deadlines
"There was a small delay but it happens and it’s okay."
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