Steady Studio

BACKGROUND

Introduce your business and what you do there.

I'm the president and owner of Pacific Eye and Facial Prosthetics Clinic. We make artificial eyes and facial prosthetics for patients who have lost them through disease, trauma, or birth abnormalities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

We hired Steady Studio for a complete overhaul and rebranding. Our company had the same branding for the last 30 years, with a few updates over the years. We wanted to make it more modern in terms of the logo and have the name be more representative of our scope, which had changed in the last few years. We also wanted to update our website, the primary place where our patients could look up information.

SOLUTION

What was the scope of their involvement?

We've done a whole rebranding process. The team has created a brand story with us to hear a little bit of our history and the values of our company. The team created documents elaborating on our story to represent the business and ensure a correct context for our patients. They've done renaming, a new logo, new collateral like business cards and brochures, and a new website. They've held weekly meetings to go over all the content.

We've spent an afternoon together, and they've asked us many questions about who we are, our history, and what we want things to look like. They've helped guide us because we had never been through a process like that. We’re a small family business, so it's been grassroots until now. They've helped us create building blocks to hold on to as we laid the foundation of everything.

They've helped us with messaging and brand guidelines. We had an existing website, but we wanted to start completely fresh, so they've built a new one using WordPress.

What is the team composition?

We've worked very closely with Ryan and Rachel, the founders and creative directors.

How did you come to work with Steady Studio?

I hadn’t heard of them before. I Googled Vancouver-based graphic or web designers and read articles about who was local in Vancouver because that was important to me; having someone overseas would be tough with the time zones. I found them in an article and looked at their website. I was drawn in by their approach, storytelling, and how they represented their clients.

It was important that whoever we worked with could represent our values as a company and show our care for our patients. Based on my research, they seemed to be able to do exactly that.

How much have you invested with them?

We've spent around $20,000 CAD.

What is the status of this engagement?

We started the engagement in May 2024, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work has exceeded our expectations; they have been wonderful. The website is very important to us. Patients typically look online, and it’s important that when they click on our website, they have an accurate view of who we are and what we do. We see patients who have many ocular conditions, so it’s also important that everything they do is built for our patients with not-so-good eyes, with high contrast and very clear fonts that those patients can read well.

The team has executed our specific needs very well. They've been open to our feedback, and we've had great teamwork. They've taken what we were hoping for and have executed it very well. They've included our brand story, mission statement, vision, and values on the website, capturing the heart of things while being very informative to the patient and what they need.

How did Steady Studio perform from a project management standpoint?

We've been working with them for just under a year. We've really taken our time, and they've helped ensure each process step goes smoothly. They've broken it up into different steps, and we've spent multiple weeks on each. At the weekly meetings, we ensure it goes in the direction we want and can collaborate. Each step of the way, we've given our approval and then moved on to the next step.

They've met the deadlines. We've had to press pause several times, and they've been fine with that. They've accommodated our schedule. They've gone above and beyond and met with us outside of normal business hours because we must start our clinic at 9 o’clock. We see patients all day during typical business hours, so it is very hard for us to set a specific time every week to meet. They've been willing to come in early, so we've met on Wednesday mornings.

They've excelled at communication. We've used standard things like Dropbox and Google Docs to keep a running list and a live document, and we've done weekly Zoom calls and sent emails. We've felt well-supported and understood, and they've been sensitive to what we need.

What did you find most impressive about them?

We liked the outstanding result of the website. We’re excited to tell our patients and doctors about it. Their customer relations, PR, and communication were impressive. The process went very smoothly. It was a big project on our end, but they were able to lead us through it so that we didn’t feel lost. They guided us, and we appreciated that.

They represented our values and the heart of our company, as well as our product and what we’re creating for our patients. They cared about what we did. They wanted to represent us well, and I felt cared for during the process. They were very engaged. If we had to rate them 5 stars, I'd give them 5 stars. I give them 10, actually, and I would highly recommend them to anybody else. I wouldn't hesitate for a second, and considering what they did their pricing was very fair and it is flexible, we got a lot of value and our money’s worth.

Are there any areas they could improve?

No, I don’t think there’s anything they could improve on. Overall, it was quite smooth. I liked that they came to our office at the very beginning. They met us in person to learn about our context and what we do. They walked around to capture our environment and get to know us well. That was a good starting point.

Do you have any advice for potential customers?

Get your ideas together and what you want in the beginning. They can help guide you from there.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and creator of Little Words Studio. I designed the studio and its concept and did all the work. The studio is a play and education space for families with young children, typically babies and toddlers. We do music, sign language, and specialized language programs. It's also a play space for babies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

I did all my branding and marketing alone, but it wasn't my specialty. I had been in business for about a year and wanted to look more professional and less homemade.

SOLUTION

What was the scope of their involvement?

Steady Studio has helped us with branding, web design, and development. The team has completely redesigned our webpage. They've kept our original brand but expanded on it radically and created many new graphics for our company, including social media graphics.

We've just launched our brand-new website, and Steady Studio has taken it from 0 to 100. They've done everything for us. The team didn't tweak what I had; they have redone everything for us. Now, we're in the process of talking about what we're going to do next, which will be marketing and email strategies.

For branding, we had a logo I designed many years ago before I even had a business, and Steady Studio was willing to keep that for us, which we loved. The team hasn't entirely changed the logo, color scheme, and general look; they've kept one portion of it and added many more assets.

The discovery portion of the business talked about the color scheme and general aesthetic I wanted. We've done a whole deep dive into me as a person and the philosophy of my business. Steady Studio has given me so much direction regarding our vision and mission. We've done much more than just branding in terms of aesthetics; we've also done philosophical branding.

It has been crucial for our business because of what underlies and what we want to show our customers. The most important part of the branding experience has been discovering our business goals and mission.

What is the team composition?

We've only spoken with the two owners, Ryan and Rachael. We've dealt with them exclusively and peak to the owners during our weekly meetings, but they have other people who help with the work.

How did you come to work with Steady Studio?

Another independently-owned business referred Steady Studio and gave them high credentials. We looked at how Steady Studio had designed this business person's marketing materials and online presence, and we were very impressed. We knew this would be out of our preferred price range, but the referral was so compelling that we decided to meet with Steady Studio.

Our first meeting was reaching out by phone or email. Immediately, Steady Studio wanted to meet with us in person, which we loved. That personal touch was necessary because our business was so personal to us. If we would work with somebody to help us with our company, we wanted them to treat our business personally.

The team came to our place of business to meet with us. We spent 1–2 hours talking and getting to know each other. At this point, we hadn't committed to an engagement. It was us deciding whether we wanted Steady Studio to work for us and them deciding if they wanted to work with us. It was the best first meeting of any company ever since.

How much have you invested with them?

From start to finish, we've spent over $10,000 CAD.

What is the status of this engagement?

We started working together in June 2024, and the engagement is ongoing. This week is my website launch, which technically completes the whole journey. However, the next step is doing a marketing campaign for my new customers, and Steady Studio will send me a proposal to get that started.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we posted my new website, people wrote back and said it was fantastic. They were so happy to have a better UX. We don't have any quantifiable measures or numbers, but we can say that the interest increase in our business has undoubtedly happened. We've noticed new customers, and people pass our website on to others.

The brand discovery process is an essential part of what Steady Studio does. It should be considered an equal part of the value they bring. Our business's values, mission statement, and general philosophy are equally valuable. That's what makes Steady Studio unique. We haven't gone through this process with another company, but it's more useful than the end product, and we want to recognize that.

How did Steady Studio perform from a project management standpoint?

Steady Studio is always on time. We set a weekly meeting, which we always keep, and they're consistently ready to go. The team is very proactive regarding things like off-hours. If we have a question we must resolve before our next meeting, we can email them anytime and always get a timely response. Steady Studio often sends me little reminders.

We use Zoom for our face-to-face meetings.

What did you find most impressive about them?

Steady Studio is a dream team. They complement each other well and have skills that overlap and make them unique. We feel we're getting the best of both worlds when the team together. We never think we have to accommodate for lack of skill or knowledge. If Steady Studio doesn't know something, they research it.

The team preemptively thinks of something we haven't considered and comes up with a solution in advance. We couldn't be happier with other two people working with us than Ryan and Rachael on this journey. It's such a personal journey as an independent business owner. I know I have two very skilled, talented, and educated people who are empathetically aware of my needs.

We don't understand many things, and Steady Studio always takes the time to explain things to us and offer suggestions. They've handpicked their customers and taken us from the beginning to where we need to go and even further.

Steady Studio offers a personal connection to their clients. We've never felt we are a company they work with. We think they want to know us and understand our business. Additionally, Steady Studio's professionalism and the fact that they present everything is laid out for you. They always give us summaries of meetings and a document to see the next steps.

Are there any areas they could improve?

No, absolutely nothing. We were beyond impressed. We haven't gone through this process before, so we have nothing to compare it to. At no point have we ever felt anything is lacking or underrepresented. We've always felt very well taken care of.

Do you have any advice for potential customers?

Be prepared to be pushed. Don't sit back and assume Steady Studio will take care of things. They want to be and need to be involved in the process as much as they are. If you want to go, give them your idea, and have them get back to you when they're done, you should find someone else. Steady Studio intends to engage and be involved in the process as a collective.

Be prepared to have thoughts and ideas pulled out of you. You'll go in a different direction and change, learn, and grow. That's an integral part of the process. If you have a clear idea of what you want, it might turn out that way, but it might not. I like discussing, challenging, and creating new things together.

BACKGROUND

Introduce your business and what you do there.

I run a home inspection business, and I’m the only person in the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

I needed help with creating a website and some postcard-style marketing pieces.

SOLUTION

What was the scope of their involvement?

Steady Studio has created postcard-style marketing pieces and other propaganda literature, including email marketing content. They’ve also designed and developed a WordPress website for me. The team has handled everything, including the graphic design. I’ve supplied some photos, and the content-writing work has been collaborative. For every project, they've defined the goal and the steps needed to get there. Then, we've created the content pieces, and they've made changes and adjustments, providing advice on improving the content.

What is the team composition?

I’ve worked with Ryan and Rachel, the co-owners of Steady Studio.

How did you come to work with Steady Studio?

I was introduced to them through someone who had worked with them. I looked at some of their past work and reached out to see if they could create some advertising and marketing pieces. I noticed that they were project-oriented and focused on the client's needs.

How much have you invested with them?

We’ve spent between $5,000–$10,000 CAD.

What is the status of this engagement?

We started working together around February 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The initial feedback on the website has been phenomenal. The printed materials have also been engaging, and people seem to hold onto them. The materials are visually engaging and well-balanced. When we first launched the website, there were a couple of bugs, but Steady Studio was able to deal with them almost instantly.

How did Steady Studio perform from a project management standpoint?

They’ve done great with project management and deadlines. They’ve been on top of everything and have done everything to keep me on track. We’ve used a collaborative document where they’ve built a graphic template of the site. On this document, I can add comments to different sections. We've also used email and had in-person meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Both Ryan and Rachel have been fantastic. They've each brought something different to the project. Ryan has done a lot of the art side, whereas Rachel has done the layouts and organized and managed the project.

What did you find most impressive about them?

They’ve taken control of what they need to take control of. They’ve recognized a few times that I might miss getting them something and have sent reminders. They’ve made everything simple and have reined me in without making me feel ignorant. They’ve helped make things smooth and have taken leadership, allowing me to focus on my day-to-day tasks.

Are there any areas they could improve?

There’s always room for improvement, but I can’t think of anything specific. I might have found some things frustrating, but they’ve handled everything well.

Do you have any advice for potential customers?

Know your details and what you want. Be more prepared than I was with collateral and copy. Being ready will keep the process smooth for everyone.

BACKGROUND

Please describe your company and position.

I am the Owner of Pogon Projects Inc.

Describe what your company does in a single sentence.

We are a construction company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Steady Studio to accomplish?

• To build our website

SOLUTION

How did you find Steady Studio?

• Referral
• Other

Why did you select Steady Studio over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Steady Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Steady Studio was responsible for bringing our website to life, handling every aspect of its development and backend integration. Their work included a comprehensive approach to design, functionality, and content management. They worked diligently to ensure that all updates and changes were made with precision and attention to detail. 

Website Design and Development
Steady Studio took the concept for our website and turned it into a fully functional platform, incorporating all necessary design elements and features. They ensured that the website was both visually appealing and easy to navigate, offering a seamless user experience.

Backend Integration and Updates
Steady Studio worked on the backend, making sure that all systems and processes were properly integrated. They ensured that everything was running smoothly and continuously updated the website as needed, keeping it secure and functional.

Ongoing Communication and Collaboration
Throughout the project, Steady Studio maintained excellent communication, ensuring that we were always in the loop and our feedback was promptly addressed. They provided consistent updates on progress and timelines, making the entire process smooth and transparent.

Final Review and Support
Once the website was live, Steady Studio ensured that everything was fully operational, offering continued support and resolving any issues that arose post-launch.

Overall, Steady Studio exceeded our expectations by delivering a polished website, maintaining a strong focus on quality and reliability, and providing excellent customer service throughout the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website project with Steady Studios was a great success. We were able to launch our website and within budget. We have had positive feedback from both our internal team and clients. Overall, the project delivered exactly what we hoped for and more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Steady Studios demonstrated excellent project management throughout our website development. They delivered all project milestones on time. Communication was always clear and consistent, and they were very responsive to our needs, making adjustments quickly whenever we had new requests or changes.

What was your primary form of communication with Steady Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Steady Studios was how easy and enjoyable they were to communicate with. From the very beginning, their team was friendly, approachable, and genuinely attentive to our needs. They made sure to take the time to understand our vision, and every conversation felt collaborative. Their responsiveness was exceptional; no question was too small, and they were always available to provide updates, clarify details, or offer advice. 

Are there any areas for improvement or something Steady Studio could have done differently?

Honestly, I don’t think there’s any area where they could have improved – they truly nailed it.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing and creative director at eeva, a platform for people to help manage their home life, people, and time. I oversee everything from marketing to branding and getting people to hear about our platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

We had only ever made our own website with a platform with many limitations. We were getting ready to launch our product as a paid version and wanted to create a website that matched the product and the whole brand behind it.

SOLUTION

What was the scope of their involvement?

Steady Studio provided web design and development services for our company. The process started with a discovery call, discussing the project and expectations. After that, we created a contract and went through three phases.

We did a few different brainstorming and planning sessions so that the team could intake as much information from us as possible. Then, Steady Studio created wireframes and storyboards for the website so that we were all on the same page at every step. After that, they started building the website.

The team used WordPress to build the website, Adobe XD for the wireframes and page mock-ups, and Adobe Photoshop and Illustrator to create the visuals on the website. Additionally, they worked with an external animator for some of our animated graphics. Steady Studio also offered copywriting and editing services for our website.

What is the team composition?

We worked with two people from Steady Studio. They also worked with an external contractor to help set up the WordPress site and an animator.

How did you come to work with Steady Studio?

Our co-founders worked with Steady Studio on our initial branding a few years ago. I'm unsure how they found the team initially, but when we were preparing to create this new website, they suggested working with Steady Studio again.

How much have you invested with them?

We spent around $13,000 CAD.

What is the status of this engagement?

We worked together from September 2024 to January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The amount of time people spend on our website increased by 40%. It's hard to tell how many new people are coming to the website because we run ads leading to our site, but the engagement time has increased.

How did Steady Studio perform from a project management standpoint?

We had weekly meetings with them, which were helpful to ensure the project continued and we could give approval where necessary.

Steady Studio went above and beyond with the project. We often had to move the meeting because they needed to catch up on work or wanted to get further along. That sometimes affected the timeline of deliverables, but in the end, we were happy with the results, so it didn't have a significant consequence.

We used Zoom for our meetings and email for all of our communications.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to the whole team because they went above and beyond what we expected. They provided valuable results.

Also, I want to mention Rachel, a co-founder, because she went above and beyond in training us to use WordPress. She ensured we were well set up not just to receive the website but also to change what we needed to change and use the website as needed.

What did you find most impressive about them?

They're a two-person team that delivered a really high-quality and robust website.

Are there any areas they could improve?

They went above and beyond with the project, which is good. However, it affected some of the deliverables and timelines. Steady Studio could be more communicative about how long things will take and have a better way of measuring how long different aspects of the project will take. The project got extended a few times.

Do you have any advice for potential customers?

I recommend working with them because they provide a full service. I also recommend leaving room for their creativity and expertise. If clients come to them with a strong vision, Steady Studio can supplement and add to the project creatively. Be open to brainstorming and collaborating.

BACKGROUND

Please describe your company and position.

I am the President of Cultivated Food Labs

Describe what your company does in a single sentence.

Innovation and food product development that will make a better future. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Steady Studio to accomplish?

• Complete website refresh
• Review company goals and mission
• Attract new customers

SOLUTION

How did you find Steady Studio?

Online Search

Why did you select Steady Studio over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Steady Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Steady Studio was approached to provide our company with a completely new website, feel and foundationally different look to our audience. Their company overdelivered. Not only did we get an unique website, content, digital assets to use for marketing, but actually came away with a better understanding of WHO we are as a company. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Incredible quality for value
• Communication between client and vendor was INCREDIBLE
• Overdelivered on every aspect
• Superior quality product
• Open to new ideas and opportunities to improve
• Always looking to ensure they new they were meeting our targets. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Steady Studio was always aware of time, deliverables and ensuring they clearly communicated on the next steps, tasks and task owners and timelines. Our teams were not always able to meet on scheduled days, yet the team at Steady Studio was flexible to ensure we still met our targets each week. The project scope increased (due to our own needs) and they were able to still fit this into their busy schedules. 

What was your primary form of communication with Steady Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

I can honestly say that meeting with Steady Studio was one of the BEST parts of my week. Ryan and Rachel treated us in a way that truly made us feel heard, special and unique. We felt able to ask the "stupid questions" and never meant to feel like we were stupid! They have a very unique capability and approach to their work, in which they truly want to bring value to the business as a partner, not simply providing a service. It is their compassion, empathy and overall considerate nature I loved, yet it was also backed up with incredible artistic and technical skill. An amazing group to work with. 

Are there any areas for improvement or something Steady Studio could have done differently?

I cannot think of a single area. I was blown away by the skill and talent they brought to our team. 

BACKGROUND

Introduce your business and what you do there.

I'm the COO of Claris Healthcare Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

We needed support to redesign and develop our website and update our entire company branding. 

SOLUTION

What was the scope of their involvement?

Steady Studio rebuilt our existing website from scratch. We had an initial meeting to discuss the goals we were looking to achieve. Steady Studio then worked on our branding, which involved defining our logo, color scheme, and font. The team created style guidelines, and I provided feedback. Once our branding was completed, Steady Studio moved on to implement new branding into our website's design. 

With my feedback, Steady Studio worked on different web pages and developed our site on WordPress. The site had an embedded video, a contact page to book demos, and was mobile responsive.

What is the team composition?

We worked primarily with one teammate from Steady Studio, who then brought in another technical resource.

How did you come to work with Steady Studio?

I contacted Steady Studio through a friend's referral.
How much have you invested with them?

We spent around $13,000–$14,000 CAD (approximately $9,400–$10,000 USD).

What is the status of this engagement?

Our first project with Steady Studio started in September 2021. We've had three engagements with the team and are planning to work on a fourth coming up. Our other two engagements with Steady Studio occurred in January 2022 and April 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our company grew significantly, and part of that growth was attributed to our website's redevelopment. We also boosted our Google Ads spending because we wanted to show our new beautiful site. Steady Studio's work quality met our expectations. 

How did Steady Studio perform from a project management standpoint?

Steady Studio delivered work on time and communicated well with us via Zoom meetings and email. We used Basecamp for internal project management.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Rachael's (Director) great job in the site's design and implementation.

What did you find most impressive about them?

Steady Studio was very flexible when working with us. We moved around the deliverables we wanted, and the team was flexible in working with me to achieve our project's goals. 

Are there any areas they could improve?

Although SEO was outside Steady Studio's core business, it would be good if the team could offer a package that included web design, SEO, and content delivery. 

Do you have any advice for future clients of theirs?

Steady Studio will guide you through the process even if you have no experience with website design and development. You don't need to have the knowledge to receive a good result. 

BACKGROUND

Introduce your business and what you do there.

I'm the managing partner of a public CPA firm. We do accounting, tax returns, and financial statements. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

I needed support to rebrand my company and update my logo because we had a change of staff at the owner level. We wanted a brand update to reflect the new position of our firm.

SOLUTION

What was the scope of their involvement?

Steady Studio has conducted detailed discussions with us to generate ideas and creative processes for designing a new logo and determining our new name. The team has organized the entire process and generated multiple design rounds of our logo. We met each week to discuss the logo design and made change requests, proposing ideas until we found a logo that met our needs. 

Steady Studio has also created our branding and style guide and redesigned our WordPress website by modifying the existing code. The team is finalizing the design of business cards and other materials and has offered to refer me to a marketing company. 

What is the team composition?

I work with Ryan (Founder & Creative Director) and Rachael (Director).

How did you come to work with Steady Studio?

I witnessed a presentation shared by Ryan several years ago and was enamored with it. After that, I kept in touch with him and reached out when I needed something.
How much have you invested with them?

We've spent around $8,000.

What is the status of this engagement?

We started working with Steady Studio in June 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although we haven't launched our new branding identity to the public, I've shared it with my staff and customers, who immediately understood the image and impressions we expected. I attribute this result directly to Steady Studio's work. The team has delivered my requirements efficiently, and their work is very well done. Ryan is a creative professional in how he breaks down problems to develop creative solutions, and I really like that.
How did Steady Studio perform from a project management standpoint?

Steady Studio delivers work on time and on budget. We have weekly meetings, and the team is always reachable via phone or email if we have comments or ideas throughout the week. We've never had communication issues. Our project size is small and doesn't require the use of project management tools. Steady Studio has minimized my time and kept the project on budget.

What did you find most impressive about them?

Steady Studio stands out for their personal approach. Ryan and Rachel are available for us and eager to give their all. The team's commitment to my project is strong, and they're passionate about their work. I feel like we have a true collaboration because of the ownership Steady Studio has taken over my project. The team gives me opportunities to propose ideas and lets me know when they're right and wrong. 

Are there any areas they could improve?

I don't have any negative feedback for the team. 

Do you have any advice for future clients of theirs?

I suggest trusting the process and the team's work. You'll need to be open and willing to share yourself with Steady Studio. If you don't let them understand what makes your company tick, you won't have a good result. 

BACKGROUND

Please describe your company and position.

I am the Owner of Darrellross.ca

Describe what your company does in a single sentence.

I help businesses thrive by coaching and training leaders and their teams to better understand themselves and others.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Steady Studio to accomplish?

• A new brand and website

SOLUTION

How did you find Steady Studio?

LinkedIn

Why did you select Steady Studio over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Steady Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Steady created a new brand, which included a full exploration of my mission and values.  These became integral parts of the brand. 
• Steady created a new logo which captures my values and presents a dynamic image to current and future clients. 
• Steady completed a website that professionally projects the image that I wish to present to the marketplace. 
• They were extremely helpful with other aspects of incorporating the new brand in to other social media platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New Brand - delivered, incredible
• Website - delivered - I now have a professional presence online that will help to generate credibilty and new business.
• Information and tools to incorporate the brand into other social media.
• Business cards designed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is second to none.  Weekly objectives and deliverables where clearly set out in a weekly ZOOM meeting and always available on the project manager platform "Basecamp". We kept in touch via email and text inbetween the weekly meetings and everything moved along at the expected pace. Everything was delivered on time and they were very responsive to my needs, questions and requests for help.

They are seasoned professionals when it comes to running their meetings and I always felt heard and understood.  They are genuinely kind people and it shines through all interactions.

What was your primary form of communication with Steady Studio?

Virtual Meeting

What did you find most impressive or unique about this company?

Steady Studio's creativity is most impressive. I love my new logo and the colors, could not have asked for more. They are really adept at pulling out information to support the brand and website that I could not have generated on my own.

Are there any areas for improvement or something Steady Studio could have done differently?

No it was a pleasure working with them!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Flow Smart Living. We’re currently restructuring the company; we did home station for many years. We’ll now be supplying furniture for commercial use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Steady Studio?

As we were restructuring and changing our services, we needed a completely new website and guidance to help us along the way.

SOLUTION

What was the scope of their involvement?

Steady Studio built a WordPress-based website from scratch. We initially had a planning session to share what we expected and hoped to see. They provided a mood board at the beginning and showed different aspects they could provide. Then, we started working and scheduled meetings to see the progress and give feedback. 

They built the website entirely based on some suggestions. Since I’m in the design world, I’m very particular about colors. However, I didn’t know about online colors. I did some research and suggested something I found online. Steady Studio loved everything, and we just went on from there. Besides a few options, I only provided content, and they built the rest and provided textures and design elements.

Additionally, Steady Studio referred us to someone for marketing and branding because they don’t do that.

What is the team composition?

We only worked with Ryan (Founder & Creative Director) and Rachael (Director).

How did you come to work with Steady Studio?

I initially contacted another company with little information by email; they sent an expensive quote, which was more than I wanted to pay. I did more research and found a website with reviews for specific work descriptions. I found Steady Studio there, and when I went to their website, they had an easy way to book a free phone appointment. I booked it, and we talked.

In the first 30 minutes, just by that warm conversation, I knew Steady Studio would be a good fit for us. I felt great about our meeting, so we exchanged a few emails, and then they provided me with a quote, which was perfect.

From there, they were professional, friendly, and not pushy at all. Overall, I felt great about them.

How much have you invested with them?

We spent $6,000 on the website because we wanted something simple.

What is the status of this engagement?

I contacted them before Christmas, but we didn’t start working together until January 2024. I was away for a bit, but the project lasted a few months from start to finish. We were done with the site in May 2024; we’re now just doing spell-checking and other details.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The end product was fantastic. We’re excited to launch our new website; we enjoyed working with Steady Studio. We’ll probably go out for drinks next week.

How did Steady Studio perform from a project management standpoint?

Project management was excellent. We set up weekly meetings and had a list of things to do, and Steady Studio delivered. It never took longer than we expected, so they were good at keeping track. In general, it was easy to deal with them.

In the beginning, Steady Studio used a platform where we could directly input notes. They’d receive the notes automatically, which was helpful. We also communicated through Zoom. We first had a face-to-face meeting, but everything else was done through Zoom, so it was easy.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Ryan and Rachael completed each other well, making them a well-rounded company. Since their expertise was different, they felt like a complete team. He was focused on the design, formatting, and the website's appearance, while she was responsible for the wording and content. The two together made a fantastic team, which stood out to me.

What did you find most impressive about them?

We didn’t have much experience building websites, so we couldn’t compare. However, we expected Steady Studio to deliver what they promised, and they did. Although we had seen other websites be created, ours was completely different. It was unique, so it wasn’t a cookie-cutter type of site.

Moreover, Steady Studio was open to suggestions and ideas. They were receptive when we brought up our desire to see something different. Then, the team took time to brainstorm ideas, and they delivered something better the next time. Overall, they were very responsive and engaged.

Are there any areas they could improve?

I honestly don’t know what could’ve been better. 

Do you have any advice for potential customers?

I highly recommend doing the initial 30-minute phone call and taking the time to speak with someone. Apparently, Steady Studio gets inquiries, but not many people schedule a phone call so they can discuss.

The process was so simple when I did it. I just had to book the meeting on their calendar, and then they called me. I don’t know why people wouldn’t do that. Other companies just sent me a random number based on my existing website without asking questions. However, I didn’t want that kind of website; I wanted something different.