Staylisted

Please describe your company and your position there.

I’m the founder and director of Twist Entertainers LLC. We’re New York City’s leading balloon art and entertainment company.

For what projects/services did your company hire Staylisted?

We wanted to maximize our SEO performance.

What were your goals for this project?

We needed to improve our Google rankings to boost sales.

How did you select this vendor?

They reached out to us multiples times, offering to get my website ranking on the first results page of Google searches for relevant keywords. Ultimately, I decided to give them a shot.

Describe the scope of their work in detail.

Staylisted promised to improve our search rankings. Instead of working with our existing site, they built their own version and worked on ranking that.

What was the team composition?

They provided an account manager as our main point of contact throughout the engagement. I decided to end our contract, but we were still charged. I asked to speak with Staylisted’s supervisor, but my account manager wouldn’t permit any interaction and refused to refund the payment.

Can you share any outcomes from the project that demonstrate progress or success?

There was no progress in the seven months we worked with Staylisted. They did nothing to help our actual website. We weren’t ranking for any keywords, and our sales rates hadn’t changed. Not only did they create a noticeably inferior second website for our business, but failed to rank that one as well. The Google algorithm wasn’t recognizing us as a serious business because we had multiple web properties for the same purpose. Overall, they did a horrible job.

How effective was the workflow between your team and theirs?

The workflow was not at all effective. Additionally, they failed to take any responsibility for the quality of their service. It’s clear that they’re not very concerned with their customers’ satisfaction.

What did you find most impressive about this company?

I’m not impressed by any aspect of their performance.

Are there any areas for improvement?

Staylisted should work harder to provide the level of service they advertise and increase their customer support skills. Additionally, they should stop charging their clients after they terminate the partnership. This experience was a complete waste of my money.

Please describe your company and your position there.

Utah Sealcoat and Striping Office Manager

For what projects/services did your company hire Staylisted?

SEO web development

What were your goals for this project?

We wanted to get our website rankable and optimized for google

How did you select this vendor?

they called us and promised us results

Describe the project and the services they provided in detail.

They create a dummy site/url for your business that is designed specifically to beat the google algorithm. Then they link to your site

What was the team composition?

They had us talk to Julio, Krista and Michael

Can you share any information that demonstrates the impact that this project has had on your business?

waste of admin time and resources

How was project management arranged and how effective was it?

They were not effective — they did not communicate with each other or us well.

What did you find most impressive about this company?

Nothing - they were dishonest from the start

Are there any areas for improvement?

Yes, be upfront from the begining that your SEO is for a dummy site, linked to your site. Do not insiuate that you promote the companies existing site