What evidence can you share that demonstrates the impact of the engagement?
The evidence was in the analytics that we got back. We saw increases in site traffic every year, as well as an increase in followers and engagement rates on Facebook. We also saw significant increases in referrals to our shareholders. Additionally, they made very apparent visual changes to the site that made it much more engaging for our users.
How did Status Bureau perform from a project management standpoint?
I was very happy with them. They really care about the organizations they work with. I never had any issues with deadlines. As I mentioned, they sent us detailed monthly reports on their progress, and we had weekly calls to make sure everything was going smoothly, or to go over changes on the site. They went over and above what they were supposed to do.
What did you find most impressive about them?
It was obvious how invested they were in the project, and they were very collaborative. They never strong-armed us; it was always a genuine discussion on how to move forward. They really took the time to understand our business needs, and that attention to our preferences was very impressive.
Are there any areas they could improve?
The only thing that comes to mind is that we would have liked them to be a bit more proactive in coming to us with new ideas. They did an awesome job on the work we hired them to do, but they probably could have pushed us to do things that we didn’t come to them for originally.
Advice for potential customers?
You can’t really go wrong with these guys. They’re like my secret weapon. They’re so great to work with, and they make my life a lot easier. I would highly recommend them. They’re worth it, no matter the size or scope of the project.