What evidence can you share that demonstrates the impact of the engagement?
Mat’s knowledge of WordPress and the backend was extremely impressive. He was able to fulfill any request we had and worked seamlessly with the designer to create a really well-balanced product between aesthetics and functionality. The new site was perfect when we launched, which is incredibly hard to pull off.
Beyond just executing the vision for the website, he was also a big part of the wireframing process. Because of the experience he has with a variety of different sites, he was able to ask questions and think critically about things I hadn’t even considered.
When we made changes to the plan as we moved forward, he was always honest about evaluating the advantages and disadvantages of different options and completely accommodating of those decisions.
How did Statenweb perform from a project management standpoint?
Communication from day one was great, which was a big part of why I felt so good about going forward with the project. Not only that, but his predictions as to costs and timelines were accurate, so he was always able to deliver on his promises. We used biweekly calls as well as email and Trello to make sure that everyone was on the same page in terms of communication.
One quality that I really appreciate about Mat was his ability to stick to a deadline, which not only helped him deliver on time but helped us stick to the timelines that we had set for ourselves. He was very cognizant of telling us if things were going to take more time and gave us very realistic expectations about what the process and end result would be.
What did you find most impressive about them?
Mat is a very personable guy, even without ever having met him in person. He’s a great communicator over phone and email, and he is able to balance professionalism with enough personality to make the engagement enjoyable and painless. It was like he was a part of our team even though he’s never set foot in our offices.
Are there any areas they could improve?
I really don’t think there’s any room for improvement in his work. We’ve always been very clear about what we wanted him to do and he was able to complete all of those without any bumps in the road along the way.
Do you have any advice for potential customers?
Especially with remote engagements, it is important to be very clear upfront about what it is you want. Mat is detail-oriented, so the more specifics you can provide to him, the better he will be able to envision, improve, and execute your product for you.