Setting Your Brand on Fire

Our creative services include designing, deploying and managing projects of exceptional quality at surprisingly low costs.

Clients that range from garage start-ups all the way to Fortune 500 companies can guarantee you that we'll deliver results every time and all the time with the individual attention and flexibility you need. We are fluent in English and Spanish and have worked with world-class multinational corporations in a variety of other languages.

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
1995
Show all +
Los Angeles, CA
headquarters
  • 3578 1/4 S CENTINELA AVE, Unit 806
    Los Angeles, CA 90066
    United States
other locations

Portfolio

Key clients: 

Unilever, eFax, KeepitSafe, eReceptionist, Campaigner, Vipre, SugarSync, eVoice, j2 Global, VS America, Caterpillar, Umbro, Currency Capital, Hyundai, AT&T, Converse, Mason, etc

Reviews

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In-Store Immersive Digital Design for Telecomms Firm

"They provided award-winning design and implemented a fully immersive digital store and kiosks."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
May 2017 - Jan. 2018
Project summary: 

Start Design Group designed an immersive digital in-store experience with kiosks for a telecommunication company's launch.

The Reviewer
 
51-200 Employees
 
Dubai, United Arab Emirates
COO, Telecommunications Firm
 
Verified
The Review
Feedback summary: 

Start Design Group effectively managed the workflow with the client. Their attention to detail and customer insight facilitated a successful launch.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company is a digital app-based mobile provider located in the UAE. I am the Chief Commercial Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Start Design Group?

We asked Start Design Group to reimagine a digital immersive store experience for our launch in the UAE.

What were your goals for this project?

To radically redefine the customer experience, elevate the brand, and use digital to improve the in-store customer journey.

SOLUTION

How did you select this vendor?

We have worked with Start Design Group before and their acumen in the digital store and store design space was well known to us. 

Describe the project in detail.

Ideation and execution of digital store design for the launch of our UAE operations.

What was the team composition?

Cross-functional partnership between our company and Start Design Group.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They provided award-winning design and implemented a fully immersive digital store and kiosks.

How effective was the workflow between your team and theirs?

Extremely effective - well managed

What did you find most impressive about this company?

Attention to detail and the level of customer insight.

Are there any areas for improvement?

No

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer