Other Design
$1,000,000 to $9,999,999
May 2017 - Jan. 2018

4.5

Quality: 4.0

Schedule: 3.5

Cost: 4.0

Willing to Refer: 5.0

"They provided award-winning design and implemented a fully immersive digital store and kiosks."

Oct 7, 2019

COO, Telecommunications Firm

Anonymous

Telecommunications
Dubai, United Arab Emirates
51-200 Employees
Online Review
Verified

Start Design Group designed an immersive digital in-store experience with kiosks for a telecommunication company's launch.

Start Design Group effectively managed the workflow with the client. Their attention to detail and customer insight facilitated a successful launch.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company is a digital app-based mobile provider located in the UAE. I am the Chief Commercial Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Start Design Group?

We asked Start Design Group to reimagine a digital immersive store experience for our launch in the UAE.

What were your goals for this project?

To radically redefine the customer experience, elevate the brand, and use digital to improve the in-store customer journey.

SOLUTION

How did you select this vendor?

We have worked with Start Design Group before and their acumen in the digital store and store design space was well known to us.

Describe the project in detail.

Ideation and execution of digital store design for the launch of our UAE operations.

What was the team composition?

Cross-functional partnership between our company and Start Design Group.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They provided award-winning design and implemented a fully immersive digital store and kiosks.

How effective was the workflow between your team and theirs?

Extremely effective - well managed

What did you find most impressive about this company?

Attention to detail and the level of customer insight.

Are there any areas for improvement?

RATINGS

4.5

Start Design Group

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