What evidence can you share that demonstrates the impact of the engagement?
They delivered work with a “wow factor.” Everyone who saw my new website and photos thought he captured the real me. I’ve had so many pictures taken of me that I just wasn’t happy about, but I loved these from the very beginning. Everything he did was great, and they placed them in all of the right pages.
Kim was wonderful and patient throughout the process. I kept not liking this and that, but Kim said we would get it right and would work until I was satisfied. For example, I was getting business cards done, and the font that they were suggesting wasn’t hitting my spirit. They went through so many fonts to find the one I loved.
They also worked within my small budget, giving me a great product. They arranged the payments in a way that benefitted me. They were willing to work with me, and I would love to work with them again.
How did Starborn Media perform from a project management standpoint?
Their team puts everything in a Dropbox or email. If I send them an email today, I’m going to get a response today.
What did you find most impressive about them?
Starborn Media was worth waiting for. When people are talented, they just are. We were trying to get the rebranding done for six months, and they were swamped. It was absolutely worth the wait.
Are there any areas they could improve?
If it’s not broken, there’s no point in fixing it.