StandardTouch Web & Digital Marketing Company

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Dar Al Bariz Group

Describe what your company does in a single sentence.

Dar Al Bariz Group is a leading company highly specialized in Consulting, Trading, Contracting, IT services and maintenance services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StandardTouch Web & Digital Marketing Company to accomplish?

• Increase our online presence
• To have ERP software
• E-invoicing software

SOLUTION

How did you find StandardTouch Web & Digital Marketing Company?

Referral

Why did you select StandardTouch Web & Digital Marketing Company over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from StandardTouch Web & Digital Marketing Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompasses the following key elements: 

1. Designing and developing the website. 

2. Providing hosting services and ensuring ongoing maintenance. 

3. Implementing updates as needed to keep the website current and functional. 

4. Developing an ERP system tailored to the unique needs of our complex company group, with a focus on interconnecting and streamlining the management of accounts and operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that demonstrate progress or success in this project include: 

1. Website Launch and Functionality: The successful design and development of the website, marked by its launch and its ability to effectively meet user needs. 

2. Website Uptime and Maintenance: Consistent hosting and maintenance, ensuring minimal downtime and uninterrupted website operation. 

3. Timely Updates: Timely implementation of updates as required to enhance functionality and security. 

4. ERP System Implementation: Successful development and implementation of the ERP system tailored to our company group's specific requirements, including improved efficiency in account management and operational processes. 

These measurable outcomes collectively reflect the progress and success achieved throughout the project, aligning with our goals and objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach was characterized by a commitment to delivering items on time and responsiveness. The team consistently adhered to the project timeline, ensuring that key milestones, such as the website design and development phases, were completed punctually. Their responsiveness was notable as they promptly addressed our inquiries and accommodated any adjustments or additional requirements that arose during the project. This proactive approach to communication and flexibility in meeting our needs contributed to a positive working relationship and successful project execution.

What was your primary form of communication with StandardTouch Web & Digital Marketing Company?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive and unique about this company was their exceptional commitment to project timelines, unwavering responsiveness to our needs, and their dedication to understanding our requirements. Their friendly approach, combined with clear and constant communication, created a professional and collaborative working environment that significantly enhanced the overall experience of partnering with them.

Are there any areas for improvement or something StandardTouch Web & Digital Marketing Company could have done differently?

While our experience with StandardTouch Web & Digital Marketing Company was largely positive, there are a couple of areas where improvement could enhance their services further: 

1. Diversification of Creative Input: Encouraging a broader range of creative input during the design phase could lead to even more innovative and tailored solutions. 

2. Documentation and Reporting: Providing more detailed project documentation and regular progress reports might offer clients greater insight into the development process. It's important to note that these suggestions are aimed at further elevating an already commendable level of service. 

Overall, StandardTouch remains a reliable and client-focused partner.