Digital Marketing Made Meaningful for SMEs

Bronze
VERIFIED

SQ Digital is an award-winning digital marketing agency located in the heart of Lancaster, in the North-West.

First established back in 2000, we have consistently grown our services to offer expertise in SEO, content marketing, social media marketing, PPC management, digital PR, and website design and development. We are proud to have been recognised with several industry awards and accreditations and have the honour of being a Google Premier Partner agency.

We have shaped our entire agency to make digital marketing meaningful for SMEs. Our unique approach reflects a company culture that looks to maximise the performance of digital marketing for our clients that bear a need for cost-effective solutions that are measurable and able to show a clear return on investment - our industry credentials and commitment to keep learning supports the desire to maintain this capability.

We know time is also a precious component to our clients working day, so we have made sure partnering with us shows clear respect for this at every opportunity.

Ultimately, we understand that SMEs need to work with an agency that they can trust to become a reliable business function, and we take this responsibility very seriously.

This is supported by nurturing a company culture where people can learn, grow and see the industry from a more meaningful perspective, motivated by working with clients on a more personal level and knowing the efforts they make directly affect the success of many independent businesses that support local economies.

Our vision is to make a significantly influential impact on the SME market in the UK and beyond through our pioneering work in digital marketing. Giving rise to a shift in the business landscape - visibly driving greater levels of success among independent companies, that are responsible for supporting many local economies.

 
$1,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2000
Show all +
Lancaster, United Kingdom
headquarters

Portfolio

Key clients: 
European Springs & Pressings Tile Mart T/A Roccia Banks Lyon Jewellers IAH Electronic Industries Portway Domestic Appliances Gorilla Accounting Smart Storage Kangaroo Self Storage FuelTek Smart Fire (UK) Dean Group International Adams Homecentre Boss Training ICT Reverse Skinstation Windermere Marina

Reviews

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SEO for Industrial Hire Company

"It is a very personal service, I don't feel like a number to them."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Ongoing
Project summary: 

SQ Digital provided SEO services for an industrial hire company. Working to increase web traffic for a newly redesigned site, the team created a brand document and SEO strategy.

The Reviewer
 
11-50 Employees
 
Manchester, United Kingdom
Martin Doran
General Manager, Astley Hire Limited
 
Verified
The Review
Feedback summary: 

The engagement led to higher page rankings and increased web inquiries for the client. SQ Digital is available and organized, facilitating a smooth workflow. The team is hard-working, professional, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an industrial Hire company based in Northwest of England. We have been trading for over 50 years. I am the general manager in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SQ Digital?

We had a new website designed and live for 12 months when we meet SQ digital. The website wasn't doing that well both ranking and traffic wise. It need some focus on it to develop it further.

What were your goals for this project?

To drive more traffic to the web site, the site ranking and more business generated through the site

SOLUTION

How did you select this vendor?

We meet SQ digital at the Marketing show at Manchester, we needed a solution but wasn't really looking at that point. We liked the staff on the stand and had a good chat. After further discussion a few months felt like it was the right time to bring them in.

Describe the project in detail.

The project started with SQ digital doing a brand document about Astley Hire. This in it self was very useful, we had input into it and it lays out the path before you with you needing to plan. We then had a planning meeting with SQ digital and meeting the wider team that would be working on our account.

We have a dedicated account manager that everything goes through so communication is easy with the one point of contact. The result was a 6 month pathway that is appraised each month to check we are on track. There are multiply activities happening at once with very little confusion and it is all linked up.

What was the team composition?

I have one main account manager that is supported by a wider team who are specialist within the areas they operate within.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I feel like the project is still building at this stage and we haven't felt the full benefit of SQ digital work flow all the way through the business. Pages have improved in google ranking and our only web enquires have increased. the overall content on the site is much better.

How effective was the workflow between your team and theirs?

I know my account manager is there any time I need them. I speak to SQ digital at least once a month as a check in call and then a few other times a month if there is projects that need my input.

What did you find most impressive about this company?

It is a very personal service, I don't feel like a number to them.

Are there any areas for improvement?

Some areas could be slicker but overall not much

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Now we are up and running this is great.
  • 4.0 Cost
    Value / within estimates
    Overall happy with the cost, Marketing is an investment.
  • 4.5 Quality
    Service & deliverables
    The longer SQ work with you and understand your business the more the quality increases
  • 5.0 NPS
    Willing to refer
    I have already told a few people about SQ digital and will tell a few more.

E-Commerce Development for Appliance Wholesaler

"It really was an impressive and surprising show of commitment to our company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2014 - Ongoing
Project summary: 

SQ Digital developed and designed an e-commerce website for a commercial appliances wholesaler. The team also provided digital marketing, SEO, and PPC strategy. 

The Reviewer
 
11-50 Employees
 
Andover, United Kingdom
Rory Pope
E-Commerce Director, Portway Domestic Appliances
 
Verified
The Review
Feedback summary: 

The engagement led to increased visibility for the client, strengthening their online presence. SQ Digital regularly communicates with the client, providing weekly reports and feedback to ensure an effective collaboration. The team is creative, talented, and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a wholesaler and retailer of domestic and commercial appliances. We have a clear division between retail and wholesaling, I have sole responsibility for the retail project which we have used SQ Digital for. I am 1 of 3 shareholders in our business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SQ Digital?

We started into the online market late, we needed a website and a complete SEO and PPC and digital strategy as we had no experience. SQ handled the lot for us and still market our website.

What were your goals for this project?

Our goals were simple. Increase our online presence and grow our already successful retail business.

SOLUTION

How did you select this vendor?

They were a personal blessing company and cost effective for what we wanted. I first met them in 2015 at their premises and was blown away by their set up and reassured that they were great people with a passion for business outside of their own.

Describe the project and the services they provided in detail.

The designed, built and published out website from scratch. They explained, implemented and managed out digital campaigns. They managed all Google aspects for us. Later, they explained the importance of social media and what we should be doing with it. They designed, managed and implemented this with our input.

What was the team composition?

Their team set up has always given address to a single account manager with specialists working under them in each department. Everything is related through the account manager who translates the tech into ‘English’ with a business head and angle on it. We are never denied access to anyone in the team however. The most productive meetings have seen everyone involved say around the same table, at the peak, perhaps 10+ people involved!

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have seen our visibility on Google leap forward which has increased our retail footfall into our physical retail shop. The SQ guys understood our business wasn’t just about online orders, it was about all over promotion which we have seen marked improvement in enquiries, footfall and turnover. We’ve got enjoyed substantial results when targeting specific products through a sustained campaign.

How was project management arranged and how effective was it?

We get a weekly digital report with everything in it. The project management works around this, we don’t need to chase for data, it’s in my inbox waiting for me. I think this is effective as project management gets!

What did you find most impressive about this company?

They have always made it personal. I cannot believe the amount that they understand certain products within our industry. It really was an impressive and surprising show of commitment to our company. They’re great people who know what they’re doing, a great mix.

Are there any areas for improvement?

We’ve had ups and downs but we’ve maintained a positive working relationship. No areas for improvement, we’re both constantly working through improvements together.

5.0
Overall Score They tick every box for me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very professional and very accurate.
  • 5.0 Cost
    Value / within estimates
    I feel they represent excellent value for money, flexible when you need to tweak up or down in spending also.
  • 5.0 Quality
    Service & deliverables
    They do what they say they’re going to do!
  • 5.0 NPS
    Willing to refer
    I already have!

SEO for Stone Importation Company

"Generally, we rank very highly on our core keywords."

Quality: 
4.0
Schedule: 
4.0
Cost: 
2.5
Willing to refer: 
3.5
The Project
 
Less than $10,000
 
July 2013 - Ongoing
Project summary: 

SQ Digital provided SEO for a stone importation company. They aimed to write blog content and website design to increase the client's Google ranking. 

The Reviewer
 
1-10 Employees
 
Flookburgh, United Kingdom
Benjamin Pearson
Internal Sales Executive, UK Slate Ltd
 
Verified
The Review
Feedback summary: 

SQ Digital successfully ranked the client on several core keywords. The communication was prompt and they were very knowledgeable. One project didn't work out, and they could've used more coherence in their strategy. However, there is an overall increase. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an Internal Sales Executive at the company (UK Slate Ltd). We are natural stone importers and distributors, based on Flookburgh, South Cumbria. The company has 7 members of staff.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SQ Digital?

We use SQ Digital for our ongoing website SEO and maintenance.

What were your goals for this project?

We want to be highly ranked in the Google rankings in order to bring more traffic to our website, and therefore increase the amount of potential customers looking at our products/ making enquiries.

SOLUTION

How did you select this vendor?

We wanted to use a local based company so that meeting were convenient.

Describe the project in detail.

They are continually assessing our list of keywords, and how Google ranks our pages based on these. SQ Digital amend title pages, page content, and write blog posts for us in order to make our website more attractive to Google. They also make sure the website design and flow is user friendly to make it easier for potential customers to find information and make contact with ourselves if needed.

What was the team composition?

We make the majority of our contact through our account manager, but sometimes more specialist members of staff regarding particular queries.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Generally we rank very highly on our core keywords. If you study the history of our keyword rankings, there is a generic upwards trend. Sometimes different words rise and fall more dramatically depending on that months focus.

How effective was the workflow between your team and theirs?

Communication is always friendly and prompt.

What did you find most impressive about this company?

The employees are generally very knowledgeable in their field, and explain things in simple terms.

Are there any areas for improvement?

We had one particular project which didn't work out as they were not able to achieve our goal. This was despite numerous meetings and discussions about what we required. More thorough research into what was involved by them was required before SQ Digital attempted to take the project on.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 2.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 3.5 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Business Entity Name
SearchQuest Europe Ltd
Jurisdiction of Formation
United Kingdom
ID
06898297
Date of Formation
Aug 1, 2000
Client Reviews
VERIFIED CLIENT REVIEWS
3
OVERALL REVIEW RATING
4.5
Source
Clutch
LAST UPDATED
June 10, 2020