SpurTree USA, Inc.

BACKGROUND

Please describe your company and position.

I am the Development Lead of Aiden Technologies.

Describe what your company does in a single sentence.

A modern AI designed to automate Application Packaging, deployment, and reduce IT headaches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SpurTree USA, Inc. to accomplish?

• Develop a solution for Streaming Analytics and Reporting
• Develop a Generative AI chatbot to enhance customer support and onboarding
• Compliment the team with Application Development, QA, and Infrastructure Support

SOLUTION

How did you find SpurTree USA, Inc.?

• Online Search
• Referral

Why did you select SpurTree USA, Inc. over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SpurTree USA, Inc. were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Develop a solution for Streaming Analytics and Reporting.
2. Develop a Generative AI chatbot to enhance customer support and onboarding using Azure Open AI services.
3. Compliment the team with Application Development, QA, and Infrastructure Support in the following areas:
   • Azure Cloud development
   • API development
   • BI reporting
   • SQL Master Data Management
   • Generative AI services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. The project was delivered on time and within budget, which is a clear indicator of efficient project management and resource allocation.
2. The project output was of high quality, demonstrating the team’s commitment to excellence and expertise in their field.
3. The team used best industry practices and modern tech solutions, showing their up-to-date knowledge and adaptability to the latest trends and technologies.
4. There was a 20% increase in development velocity, indicating improved efficiency and productivity of the development team.
5. The project resulted in 30% fewer bugs, which shows a high level of technical proficiency and thorough testing practices.
6. The project contributed to customer growth, which is a key business metric indicating the project’s contribution to the company’s overall growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. They delivered good UX work and prototypes, which shows their commitment to user-centered design and iterative development.
2. The team delivered the architecture design early on, which was reviewed and vetted. This demonstrates their strategic planning skills and their openness to feedback.
3. They produced good documentation, indicating their thoroughness and attention to detail.
4. The team followed Agile principles and documented everything in Azure DevOps boards, showing their adaptability to modern project management methodologies and tools.
5. They provided a product roadmap, which shows their forward-thinking approach and transparency.
6. The team gave visibility on priorities, demonstrating their clear communication and alignment with business objectives.
7. They provided weekly status updates and regular sprint demos, which shows their commitment to keeping stakeholders informed and engaged.
8. Flexibility and Adaptability: Throughout the project, they showed great flexibility and adaptability.
9. When faced with unexpected challenges or changes in requirements, they were able to quickly adjust their plans and strategies without compromising the project’s timeline or quality.
10. Problem-Solving Skills: They demonstrated strong problem-solving skills. Whenever issues arose, they were able to identify the root cause quickly and implement effective solutions. Their proactive approach helped prevent minor issues from escalating into major problems.
11. Quality Assurance: They had a robust quality assurance process in place to ensure the quality of their deliverables. This involved rigorous testing and review processes, which helped to catch and fix any issues or bugs early on.
12. Stakeholder Engagement: They made a concerted effort to keep all stakeholders engaged and informed throughout the project. This included regular updates, demos, and opportunities for feedback, ensuring everyone was on the same page and fostering a collaborative environment.
13. Risk Management: They effectively identified potential risks and put measures in place to mitigate them. This proactive approach to risk management contributed to the smooth execution of the project.
14. Efficient Resource Management: They managed resources efficiently, ensuring that each team member’s skills were utilized effectively and that no resources were wasted. This contributed to the project being delivered on time and within budget.

What was your primary form of communication with SpurTree USA, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Ease of Collaboration: The company is easy to work with, indicating strong communication, flexibility, and customer service.
2. Technical Expertise: The company’s strong technical acumen demonstrates a high level of competence and knowledge in their field.
3. Comprehensive Documentation: The company provides strong documentation, which is crucial for understanding, utilizing, and maintaining their products or services effectively.
4. Budget and Quality: The company consistently delivers on budget and with great quality, showing their commitment to financial discipline and high standards of work.
5. DevSecOps Approach: The company’s focus on “shift left” DevSecOps indicates a proactive approach to software development, integrating security considerations from the outset.
6. Smooth Transition: The company also ensures a smooth transition to your team once their part is done. This is a significant aspect as it ensures continuity and minimal disruption in operations.

Are there any areas for improvement or something SpurTree USA, Inc. could have done differently?

We wish we found them earlier.

BACKGROUND

Please describe your company and position.

I am the CEO of Zero to 1 Product Studio & Tech Lab

Describe what your company does in a single sentence.

Product Studio that works with Early and Growth stage startups to build products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SpurTree USA, Inc. to accomplish?

• Build End to End Solution for a Marketplace Startup
• App Development
• Data Architecture

SOLUTION

How did you find SpurTree USA, Inc.?

Referral

Why did you select SpurTree USA, Inc. over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SpurTree USA, Inc. were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build a post MVP scalable marketplace.
• Backend Data Schema and Engineering
• Custom Crawlers and Scrapers
• Frontend Module for B2B

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely delivery of a scalable platform solution
• 10x increase in user interaction as measured by page views
• 5X increase in conversions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Very prompt. 
• Open channels of communication. 
• Made working across time zones efficient.
• PM and Scrum process was buttoned up

What was your primary form of communication with SpurTree USA, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• We were impressed with their talented engineers and architects.
• Deep knowledge of systems.

Are there any areas for improvement or something SpurTree USA, Inc. could have done differently?

No