Empowering businesses through technology.

At Sprint Digital we create scalable custom software that grows with your business. From delivering enterprise-grade technical solutions to executing result-driven marketing strategies, we ensure that we deliver innovative solutions that will grow your business.

 
Undisclosed
 
Undisclosed
 
10 - 49
 Founded
2012
Show all +
Brisbane, Australia
headquarters
  • 120 Wickham Street
    Brisbane, QLD 4006
    Australia
other locations
  • three international towers, 300 barangaroo avenue
    sydney, NSW 2000
    Australia

Portfolio

Key clients: 

Rochele Painting, MyFirstGym, Snap Fitness, Avaition Australia, Your Boating Buddy, Rich Glen, etc 

iOS & Android App, SEO, SEM Image

iOS & Android App, SEO, SEM

MyFirstGym is the global leader in kids fitness and wellness. Their mission is to inspire movement in kids by providing fun and engaging classes for kids aged 7 months to 13 years. We have worked with MyFirstGym since the brand's inception. The core objective was to create an engaging, interactive platform that inspires movement in kids.

 

Our team developed an interactive movement gamification wearable and app

along with a club/member portal from early conceptualisation to a working MVP, right through to full launch and ongoing technical and marketing support. The solution has multiple components but is based around a customised wearable fitness tracker that communicates with a mobile app and in club scanner app. These systems communicate with a cloud server which powers all in-club display panels. The system also integrates with a custom-built CRM and other third party providers. We have worked with MyFirstGym from the very beginning, making valuable leaps in their business through brand management. Ensuring that we keep up with the latest trends in technology and reflecting it back into the company. Helping us to keep up with competition, streamline workflow and make the experience magical for each and every member. We have also created and managed a comprehensive marketing strategy from design and expertise, through to the use of SEO, social media ads, videography, photography and much more.

 

Working with MyFirstGym has given us the opportunity to work directly with hardware manufacturers and build systems to communicate with BLE hardware. The team has had great experience and input from a technical and marketing point of view, the partnership with MyFirstGym is something that will continue as the brand grows.

Business Workflow Automation Image

Business Workflow Automation

Family Clean is a trusted Brisbane domestic cleaning service operating for over 20 years. Family Clean has been working with Sprint Digital for over 4 years. Our team helped turn spreadsheets into a cloud based efficient platform, digitising manual processes to increase customer service, crew efficiency and financial control.

 

We have been fortunate to watch the long term impact of our software with Family

Clean. Our team has grown with them and helped them implement systems to scale their business.
Custom Streaming Platform Image

Custom Streaming Platform

Epicentre is a sports streaming platform capable of providing digital homepages and member subscriptions for any sport. Epicentre approached Sprint Digital for a full site build with streaming integrations to provide a fast and scalable application on web and mobile.

 

A custom admin portal and website with scalable hosting to handle live streaming events along with a soon to be released mobile application.

Epicentre.tv is the outcome of a long collaboration with Epicentre and IBM Video, covering all aspects of the business. The new platform allows Epicentre to scale up and open the portal up for sports to self manage their streaming offerings.

 

The team has worked in-depth with Epicentre and delivered a complex technical solution on a flexible and distributed infrastructure. We used new APIs and learnt about streaming live sports as 'pay per view' events. We have an established partnership with Epicentre to provide support and new features to help them as they grow, obtaining larger events regularly.

Business Workflow Automation Image

Business Workflow Automation

A prompt & professional home improvement service who specialises in painting and decorating, Rochele Painting provides residential and commercial services with a reputation as the leading premier painting company in Queensland. Rochele Painting wanted to completely digitise their quote and job management processes from initial customer enquiry through to job delivery with an interactive and consumer-focused

solution.

 

A digital automation platform built from the ground up for quoting jobs, managing customers, and paying contractors with MYOB integration. To help us completely understand the business, we visited Rochele’s offices, went out on site with their estimators and supervisors to see just what makes them tick. We found a variety of workflows that they were currently using and were able to completely overhaul them into a complete, automated business process management solution - a way that saved them money, minimise errors and re-purpose their staff.

 

During the build our team rose above and beyond, combining our skill sets across multiple platforms to deliver a flexible and feature rich platform. We learnt about review management systems and built one, we learnt about the demands of calendar scheduling and we learnt the value of customer champions to drive the success of a project within a client organisation. Working with Rochele Painting has been a key highlight for our team. With a strong partnership in place, we aim to be working with them well into the future.

Agricultural Trading Platform Image

Agricultural Trading Platform

The Herd Online is an online agricultural marketplace. We built the entire platform and interfaces on web and mobile. The solution includes a peer-to-peer, bid to tender offer system.

 

Our team worked in an agile environment closely with the Herd Online to build and test in multiple iterations. We integrated with new API's and built a unique digital banner ad solution into the platform. The Herd Online is

experiencing high growth and we are partnered with them longterm providing ongoing feature development. Have you herd?
Seamless Healthcare System Image

Seamless Healthcare System

Jem Health is an SME that competes in a big business world. When a large client presented a new requirement and their existing supplier was unable to provide a solution, Jem Health reached out to Sprint Digital to automate their processes and billing system with integration with an accounting package.

 

We helped Jem Health optimise their operations by eliminating manual administrative tasks and automating

processes. The solution was efficient and effective, our advanced solution with a Xero integration had immediate benefits.

Reviews

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Digital Automation Platform Design For Decorating Company

“I think something they really get right is the face-to-face side of the engagement.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. - Oct. 18
Project summary: 

Sprint Digital developed an iPad software to create building painting quotes and invoices for a painting management company. They included API integrations for Mailchimp and Miles for outreach and accounting.

The Reviewer
 
1-10 Employees
 
Albion, Queensland
Samuel Festa
Manager, Rochele Decorating Pty Ltd
 
Verified
The Review
Feedback summary: 

The newly developed software has directly contributed to the growth of their client’s business, allowing them to convert more leads and to save money through automating previously rote processes. Sprint Digital is a skilled and caring company, investing deeply in their customer relationships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a business called Rochelle Decorating. We manage the painting of residential and commercial buildings and unit complexes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sprint Digital?

We had a database housed on a local server that required manual data entry, and we wanted to upgrade to a cloud-based system that allowed the use of iPads and automation.

SOLUTION

What was the scope of their involvement?

The project started off with a pretty lengthy scoping and discovery segment, at the end of which they presented to us what we would be able to automate in the process. Then they went to work building the features. Before, we had to use pen and paper and manually measure everything, and then have someone on the backend writing up quotes all day every day.

Now, anytime a supervisor checks on a job he can basically just update the progress of a job and automatically send an invoice and an update to the client. You enter the dimensions of each service, and the software pulls the scope and specifications, adds it all up, and sends them a quote right then and there.

The whole thing is connected through APIs to Mailchimp which we use to connect to our customers, as well as Miles, which is an accounting software that we use for invoicing. That API communicates with both the client and the contractor who’s actually doing the work, so it accepts the payment and then splits it between our company and the contractors as well.

What is the team composition?

We’ve worked with about 3–4 members of their team.

How did you come to work with Sprint Digital?

We had been left in limbo by another company whose head developer left, and we had to end that project with a loss of about $30,000. We got quotes from about six other companies and Sprint digital felt the most comfortable for us, so we decided to go with them.

They showed us some examples of projects they had done and had a resource who specialized in iOS, so I was pretty confident that they had the skills we needed.

How much have you invested with them?

I think we spent $200,000 with them in total.

What is the status of this engagement?

We worked on the development project from August–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our conversion rate used to be around 35–40% and now it’s consistently around 50% just because of the new technology. The fact that we are able to give clients a price right there, and one that they trust to be accurate because of the technology involved, is a big selling point on our services.

That, plus the competitive advantage of offering a virtual timeline for every project — these are all services that we couldn’t have offered without the system Sprint Digital delivered for us. We’ve also saved a ton of time for our employees who previously had to sit at a desk writing invoices or quotes all day who can now perform other, way more meaningful tasks.

How did Sprint Digital perform from a project management standpoint?

They performed well on project management, but they definitely improved over the course of our engagement with them. We used a combination of Slack and Google Sheets to communicate, which worked effectively, but we communicated to them that they really needed a branded communication tool that would allow them to go back and forth with their customers as well as they could actually develop things.

A few months after that, they came back to us and showed us an app they had developed that they are now using for communication. It takes care of a lot of file sharing and viewing difficulties and includes some cool prioritization features as well. The fact that they took our opinion so seriously on that was pretty amazing.

What did you find most impressive about them?

I think something they really get right is the face-to-face side of the engagement. In development, you’ve got to have a face-to-face component to really get things right. They would actually come out to the site to watch our workers using the software so that they could better understand how they needed to be able to use it. You can’t get that same effect over video conferencing.

Are there any areas they could improve?

I don’t have any suggestions for how they could improve.

Do you have any advice for potential customers?

Go to their office. Meet them in person, view some of the projects that they’ve done, and ask for referrals. It can be a scary thing to start a software development project, but if you put in the work you can really make sure that they’ll deliver everything you need them to, and Sprint Digital is one of those agencies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer