Spray Marketing

BACKGROUND

Please describe your company and position.

I am the Marketing Director of SuitShop

Describe what your company does in a single sentence.

SuitShop offers inclusive suiting starting under $200 made for every body and every occasion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

• Meta Paid Advertising
• Google Paid Advertising
• TikTok Paid Advertising

SOLUTION

How did you find Spray Marketing?

Referral

Why did you select Spray Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Spray Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spray Marketing is responsible for SuitShop's paid search & social strategy, along with budget pacing & allocation, and general reporting. We meet with Spray twice per month to review reporting, celebrate wins, and plan next steps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Spray Marketing continously meets our aggressive goals (we have been working together for almost 4 years!). From our long-standing relationship, the Spray Team (Kelsey) has developed the ability to to quickly recognize when our strategy may not be pacing according to our goals and always makes the right decision with our budget to ensure that our desired outcomes are met. The team holds us accountable in keeping up with best practices, updated creative, & the ever-changing social landscape. 

It's also worth mentioning that the reporting breakdown and ongoing work from the Spray team always leaves me impressed! 

I don't know what we'd do without them :) 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent service, efficient work, and above & beyond turnaround times. 

Spray Marketing always delivers on time. As this is an ongoing project, there is not too much to "deliver" but we can always expect a bi-weekly & monthly reporting update and have a direct line of communication to the team. I don't think I've ever gone longer than a few business hours without a reponse from their team. 

What was your primary form of communication with Spray Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. The spray team is always up to date with best practices to ensure we're not falling behind when updates occur
2. Spray is always testing new features & opportunities in a way that is efficient & aligns with our goals 
3. The team goes above & beyond with keeping up informed. Whether it be through general reporting or the overall communication of our ongoing results. I'm never left to question why something may or may not be happening in our ad accounts.

Are there any areas for improvement or something Spray Marketing could have done differently?

No notes. I'm extremely satisfied with Spray Marketing and would recommend them to anyone looking for e-commerce marketing support. 

UPDATED REVIEW

This review was published on February 7, 2023.

Diana Ganz
Co-Founder, SuitShop
Retail
Denver, Colorado
11-50 Employees
Jan 2021 - Ongoing
$50,000 to $199,999
Verified

Project summary
Spray Marketing LLC provides social media marketing and paid search strategy services for a fashion retailer. They have also helped the client manage their TikTok ads.

Feedback summary
Thanks to the Spray Marketing team, the client's business has grown 150% year over year since 2021. This year, they're on track to grow another 100%. The client described the vendor as incredibly knowledgeable and effective during the project.

BACKGROUND

Please describe your company and your position there.

I'm the co founder of SuitShop. We are a digitally native brand that sells suiting and tuxedos starting at under $200.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spray Marketing LLC?

We hired Spray to help us optimize our social media advertising and create an effective paid search strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

Originally, Spray had been recommended by another retail brand. In addition to really liking Stephanie, we appreciated that they didn't charge a fee on ad spend. That seemed like very honest way of supporting clients with their marketing efforts and, as a result, we have been able to really trust their guidance on ad spend.

Describe the project in detail and walk through the stages of the project.

When we first engaged with Spray in 2019, we hired them to help us with social ads. Stephanie helped clean up our ad accounts and create the right audiences. Once we launched our new campaigns, we saw improvements in ROIs.

We paused our contract with Spray during Covid, but when we resumed in 2021 we added paid search to the scope of work Spray was supporting. We've continued to have great results and this year we've asked Spray to help manage our TikTok ads as well.

How many resources from the vendor's team worked with you, and what were their positions?

We work with Kelsey very closely and along with her we have support from Divyansh and Syndey.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our business has grown 150% year over year since 2021. This year, we're on track to grow another 100%. At SuitShop, we are very cognizant of our spending and require exceptional ROIs to ensure we remain profitable every year.

Spray has helped us achieve this growth while keeping our marketing expenses to 6% of total revenue.

How effective was the workflow between your team and theirs?

We have a great working relationship with Spray. They have always felt like an extension of our team.

What did you find most impressive or unique about this company?

They are a small, but mighty team. We've worked with agencies 5X the size of Spray and we get 5X better results with Spray. They are incredibly knowledgeable and effective. I appreciate how they are constantly looking at our ad results on a daily basis and making tweaks to optimize things.

We've never had an issue with our ad spending exceeding what we designated. They are respectful and conscientious of our budget constraints and are still able to deliver great results.

Are there any areas for improvement or something they could have done differently?

no

STAR RATINGS
Overall rating: 5. Spray is the best marketing agency we have ever worked with!
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Art Director of StriVectin

Describe what your company does in a single sentence.

Science powered skincare to help you achieve your healthiest skin

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

• Paid Media Creative

SOLUTION

How did you find Spray Marketing?

Referral

Why did you select Spray Marketing over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Spray Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spray was scoped to support 3 products with 8 deliverables to be used as paid media across Meta and TikTok. They created a data-informed strategic brief, sourced and vetted creators, developed A/B tests for each product, executed content creation with the creators, edited final videos (including on-asset supers, designs, music, etc.), and handled payment of influencer partners.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re continuing to execute this paid content, but Spray assets are within the top performing assets in awareness campaigns according to our media agency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Detailed timelines were developed by Spray and aligned on in advance. The team was communicative and flexible with schedule changes or moving virtual call updates to email. All deliverables were sent on time. In several instances, the Spray team delivered assets early.

What was your primary form of communication with Spray Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

Their offering is impressive as other paid media agencies are not able to offer creation of ad content in addition to media buying offerings. They use their expertise in creating high-performance campaigns to reverse engineer creative that is built to meet specific brand needs and goals.

Are there any areas for improvement or something Spray Marketing could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

I am the Head of Growth Marketing of Urban Skin Rx

Describe what your company does in a single sentence.

Skin care for all tones — Feel more confident & restore that fresh-faced glow with our powerful line of products. See why millions have chosen Urban Skin Rx™—effective results made to last.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

• Drive new customer acquisition
• Drive media efficiency
• Increase revenue

SOLUTION

How did you find Spray Marketing?

personal referral

Why did you select Spray Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Spray Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Paid digital advertising and paid media management on the Paid Acquisition Channels Digital marketing consultation services, including digital advertising campaign planning, camp aign building, audience testing, development of the testing calendar, campaign management, advertising execution, advertising strategy, advertising roadmap and digital ad copywriting 

Creative direction, including creative brief composition for all Paid Acquisition Channels and bi-weekly creative brief reviews Reporting and analytics, including weekly recommendations and reporting with key performance indicators (KPIs)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased MER, ROAS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Spray Marketing was exceptional at fitting into our marketing team seamlessly. They regularly met with my creatives, brand and other cross-functional teams to deliver all media plans and assets on time and in full.

What was your primary form of communication with Spray Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Spray marketing has the unique ability to be both in command of the analytics and ever evolving platform mechanics paired with creative know-how delivering the best insights and optimizations from both the mechanics (targeting, campaign structure etc) and the ad creative.

Are there any areas for improvement or something Spray Marketing could have done differently?

No. I have no notes, I would use them again if/when I have the chance.

BACKGROUND

Please describe your company and position.

I am the VP of Growth Marketing of a mental healthcare company.

Describe what your company does in a single sentence.

We provide access to mental health care by connecting people looking for therapy with licensed therapists that meet their needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

We hired Spray to help expand and optimize our overall paid media strategy which include paid search and social channels.

SOLUTION

How did you find Spray Marketing?

• Referral
• Other

Why did you select Spray Marketing over others?

• Pricing first our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The Spray team where hired to manage all our paid media campaigns across 4 major geographical locations. They played an integral role in strategizing, designing, creating and launching campaigns across multiple channels including paid search and social.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent user growth while continuing to optimize for cost of acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is extremely responsive and their level or reporting and weekly performance read-outs is on par with any agency I have previously worked with. We have standing bi-weekly meetings, but the team is easily accessible via email and slack.

What was your primary form of communication with Spray Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

They are extremely attentive and incredibly knowledgeable and effective. They are constantly looking at ad results and experimenting with ways to improve volume or efficiency based on the needs of the client. Having worked with several agencies of all sizes throughout my career, what sets them apart is their attentiveness and initiative given to our account.

Are there any areas for improvement or something Spray Marketing could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the Director of Business at Ceremonia, a clean hair care brand, rooted in Latinx Heritage. We are available on our own Dotcom as well as leading US-based retailers such as Sephora and international retailers, including Space NK and NK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spray Marketing LLC?

For ongoing paid marketing services, including strategy, campaign setting, help with creative and copy, paid campaign execution and tracking.

SOLUTION

How did you select this vendor?

We found various partners we interviewed and after considering several factors including team structure, capabilities and pricing, we chose Spray.

Describe the scope of their work in detail.

• Email list build pre-launch 
• Paid media strategy by channel, including Meta, Search and TikTok for launch and ongoing
• Traffic growth and paid media efficiency tied to fixed ROAS targets, while efficiently scaling spend across all channels

What was the team composition?

We’ve worked closely with their entire team, including team’s head, Directors and Coordinators. Every meeting is extremely efficient, with roles clearly being defined and managed properly within Spray.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While I can’t share detailed stats, we have experienced significant traffic and paid revenue growth throughout our partnership.

How effective was the workflow between your team and theirs?

Very effective- whenever we internally lacked resources / were capped with bandwidth, Spray found the best way to jump in and turn the workflow around.

What did you find most impressive about this company?

They've continuously upkept the highest bar of excellence while also driving results.

Is there any area for improvement or anything that could have been done differently?

No. Spray has continuously evolved together with our team, adjusting their offering and capabilities based on our goals, needs and results.

BACKGROUND

Please describe your company and your position there.

Honeydew is a virtual dermatology provider on a mission to improve access and quality of dermatologic care for over 70 million people. I am the co-founder and CEO. I started Honeydew with my dermatologist after experiencing the challenges of accessing care firsthand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spray Marketing LLC, and what were your goals?

We were launching our virtual care solution to consumers and needed a digital marketing team that had successful experience executing paid marketing campaigns for healthcare. Our goal was to acquire customers as efficiently as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected the Spray team because they were referred to me by another prominent virtual care company treating substance abuse. Ultimately, the Spray team was experienced with consumer healthcare and they were willing to work with our budget as an early stage startup.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The Spray team provided us with strategies to approach both Google and Meta advertising. They created budget recommendations and well-researched ad copy ideas. For Google, they provided a spreadsheet with hundreds of rows of ad copy variations based on keyword volume. For Meta, they created ad copy, designs, and campaign targeting recommendations.

Then, week-over-week, the Spray team managed our campaigns and worked on optimizations. They also helped us set up and test the proper tracking and analytics tools, including Google Analytics and Pixel. Ultimately, the target KPIs were new appointments, completed medical backgrounds, and payments.

How many resources from the vendor's team worked with you, and what were their positions?

We had 4-5 team members supporting us, including the owner of the company and Google and Meta experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After several months of testing, we found very efficient channels to acquire customers on paid search. Week-over-week, the team found ways to make those efficient channels even more efficient by playing with optimizations and bid strategies. Since starting these campaigns, our acquisition cost has gone down 5-6x.

How effective was the workflow between your team and theirs?

We have meetings every two weeks and the team provides a thorough email update with analytics every week. The team is also readily available for communication via Slack ad hoc.

What did you find most impressive or unique about this company?

They get really into the data and optimizations and have a great experience, specifically with consumer healthcare.

Are there any areas for improvement or something they could have done differently?

We never really discussed profitability targets and for several moths the campaigns ran unprofitably until we found more efficient channels.

BACKGROUND

Please describe your company and position.

I am the Creative Director

Describe what your company does in a single sentence.

Clear aligners

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

• Social performance

SOLUTION

How did you find Spray Marketing?

• Online Search
• Referral

Why did you select Spray Marketing over others?

• High ratings
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Performance marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stephanie always went above and beyond to meet our needs. She was always on time and brought more to the table than we could have imagined.

What was your primary form of communication with Spray Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

How much Stephanie cared about our business. She would use her expertise, even when it was out of scope to help launch us forward.

Are there any areas for improvement or something Spray Marketing could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the General Manager of a consumer products company 

Describe what your company does in a single sentence.

We acquire and scale e-commerce brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Spray Marketing to accomplish?

• Improve ROAS for paid media campaigns
• Grow topline revenue for DTC site
• Reduce customer acquisition costs

SOLUTION

How did you find Spray Marketing?

Referral

Why did you select Spray Marketing over others?

Referred to me

How many teammates from Spray Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Spray managed our paid search and social channels. They helped define the digital marketing strategy including customer acquisition and retention targets to maximize media investments, driving +83% improvement to efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved all time low customer acquisition costs and in turn, highest ROAS for both business.Turned both DTC businesses around towards profitability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly communicative, clear, and collaborative. They were agile and took last minute shifts to priorities in stride. They delivered on all asks on time, and they were also great strategic thought partners.

What was your primary form of communication with Spray Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated how data driven and knowledgeable they were about paid media, and they were very candid with their feedback to our team. Overall, they are wonderful to work with!

Are there any areas for improvement or something Spray Marketing could have done differently?

Not applicable :)