Build your next generation application

BUILD YOUR NEXT GENERATION APPLICATION!

Spiralogics is a full-service custom software development firm dedicated to meeting the unique needs and goals of each client. We recognize that our clients are experts in their respective sectors - that's why we thrive on listening, partnering, planning and communicating every step of the way. 

Our team has more than 50 years of combined experience in a wide variety of technologies. We have a proven track record of developing perfect-fit software applications in even the most highly-regulated industries such as healthcare, insurance and financial services. In each sector, Spiralogics aims to provide custom solutions that do more than just address a particular concern or workflow bottleneck. Our goal is to build software that builds business, on time and on budget.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Atlanta, GA
headquarters
  • 3423 Piedmont Rd NE
    Atlanta, GA 30305
    United States
other locations
  • Nepal

Portfolio

Key clients: 

Examworks Clinical Solutions, Gallagher Bassett, Archdiocese of Los Angeles Schools, National Tax Credit, MedInsights, Patriot National, Broadspire, Centers for Medicare & Medicaid Services, Georgia Department of Transportation, US Department of Education.

Reviews

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BI Dev for Religious Institution

"...we were really happy with the responsiveness, the support, and the expertise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - June 2015
Project summary: 

Spiralogics led the development of a business intelligence system. They focused on aggregating, reporting, and evaluating key data points to improve internal operations and communication.

The Reviewer
 
501-1,000 Employees
 
Los Angeles, California
Director of Education Technology
 
Verified
The Review
Feedback summary: 

Spiralogics proved efficient and reliable. Their work was high-quality throughout the engagement, and they were easy to reach and generous with their expertise. Their contributions improved stakeholder communication and relationships, and have garnered positive feedback related to accessibility.

BACKGROUND

Introduce your business and what you do there.

I’m the director of education technology for a religious institution in Los Angeles. We work to serve close to 270 Catholic, non-public elementary and secondary schools. We cover three counties, the Los Angeles, Santa Barbara, and Ventura counties, and we serve close to 80,000 students. The function of our office is to ensure viability, sustainability, and growth for all of those schools.

My particular job is to articulate a vision for utilized technology to support student learning and growth. That is, to engage in strategic planning, both at the organizational level as well as the individual school level, to handle training and professional development in pursuit of those goals and that vision, to procure funds, resources, etc., and to conduct assessment and evaluation of activity of our initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiralogics?

Our organizational challenge was ensuring aggregation of the key data points as they relate to the key areas of operation for our schools. We have a number of different data sources that we use to inform and support our relationships with our schools. But, we wanted to have some sort of storehouse and platform that allowed us to aggregate the most salient data points in order to support schools. In addition, we wanted to be able to power schools to report and share those data points, to drive continuous improvement with various stakeholders.

SOLUTION

What was the scope of their involvement?

We were looking to develop a BI [business intelligence] system to aggregate those key data points. We wanted to make sure that it aggregated from a couple of different databases, that it was able to do so on a regular basis, and that it was able to generate reports using the aggregated data sets. Right now, they’re preset data points and display types.

We also wanted the ability to support new users at different permission levels, and we wanted to make sure that the platform had a responsive design so it could work across different platforms and devices.

We also wanted to be able to run reports on a per-school or multi-school basis, and the scope of that, the reporting, should be variable.

What is the team dynamic?

I interacted with the CEO and the head honcho at Spiralogics at the start of the project, to get the collaboration process going. He handed me off to their CTO. After that, I had weekly calls with the CTO and one of their off-site developers. Both of them were awesome at being responsive and flexible.

How did you come to work with Spiralogics?

We found Spiralogics through Google, so it was organic.

How much have you invested with them?

I believe we invested around $18,000 for the development costs with Spiralogics. We did have some costs to other developers for other parts of the integration.

What is the status of this engagement?

The product is finished. I think the work started in October 2015, and then we finished around May or June 2016. It was about a seven- or eight-month process. A lot of the timeline just had to do with my own capacity to meet the requirements they were looking for in terms of getting everything up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Spiralogics asked us questions that helped challenge, refine, and make the product that we were seeking to develop a lot better, so we were really happy with the responsiveness, the support, and the expertise.

I don't have any hard, quantitative metrics that speak to the impact of the app on key performance indicators. But what I can say is that, in terms of the qualitative sense, we really took the lead on this among other systems of Catholic schools and non-public schools across the nation.

There have been a number of articles and presentations on this in Catholic education circles across the nation. That piece has been huge in terms of leading the pack. I think in our local community, a lot of our funders and the philanthropic organizations that work for Catholic schools spoke highly of the one specific reporting functionality that we developed in conjunction with them. I think that impact has been huge in terms of a qualitative sense, and in how they feel the app is usable and how they’ve been able to consolidate those key points—it’s accurate, it’s clean, it’s accessible.

All of those things I think are the immediate impact. As a central office, we’re working to ensure our own competency in using this new app, so we hope we see down the line that we can trace it to specific KPIs.

How did Spiralogics perform from a project management standpoint?

I found them highly responsive, and we communicated mostly through email. We had weekly telephone calls on Tuesdays. We were able to keep the project moving from there and hit all of our deadlines. I felt that there was a great level of communication and adequate levels of project management.

What did you find most impressive about them?

I thought that Spiralogics was efficient. That was what I really appreciated, just in terms of trying to balance my own projects versus working with them. I found them efficient, they were responsive, and the work was good. I really appreciated that.

Are there any areas they could improve?

I can't think of anything they could improve. It was my first experience working with a development company and it was a positive one, so much so that we’re looking to work with them again pretty soon.

What tips or recommendations could you share that might increase the likelihood of success with Spiralogics?

I think future Spiralogics customers should really think through the processes. One thing Spiralogics was good about was saying, “Think about your different kinds of users, your different kinds of processes and actions you’d want them to be able to do with whatever the development project is. You really want to sit down with your team and flesh that out.” Because we came in with a lot of detail, it’s been great.

For our second project, we’re building the plan a little bit more as we fly it, and it’s a little more difficult. So customers should really know their end users, really know the processes, and work with their team to scope them out. That makes it a whole lot smoother, because obviously you know your system, you know your processes, you know your line of business more than any development company really will. So to come in with that ahead of time is super important.

5.0
Overall Score They delivered everything we asked for, they had the right levels of expertise, they were responsive and flexible, and the project itself is high-quality.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They hit every deadline, provided I got my stuff in. They were great.
  • 5.0 Cost
    Value / within estimates
    I wish I could give them more than a 5. I thought we got quite a bit for the value.
  • 5.0 Quality
    Service & deliverables
    I thought that they delivered the project exactly to our specifications.
  • 5.0 NPS
    Willing to refer
    I literally just recommended them a couple of days ago, and we’re starting up another project with them.

Database Development for Nonprofit Association

"I liked working with our contact from Spiralogics. He was easy to get along with and there was no pushback."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2007 - Ongoing
Project summary: 

Spiralogics is engaged with a nonprofit association to develop and support a database to drive member engagement and increase membership numbers.

The Reviewer
 
2-10 employees
 
Greater Atlanta Area
Membership Chair, Nonprofit Association
 
Verified
The Review
Feedback summary: 

Spiralogics is suggested to other nonprofits because they deliver quality work for fair prices to accomodate smaller budgets. Spiralogics is recommended to all.

BACKGROUND

Introduce your business and what you do there.

The Atlanta Area Returned Peace Corps Volunteers is a non-profit association.

I am the membership chair for the association. I manage our member database, send out reminders, and so on.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiralogics?

We needed to design an online database that would allow us to manage memberships. At the time, it was a rather uncommon technology. 

SOLUTION

What was the scope of their involvement?

Spiralogics created the database that helped us interface with a WordPress site. They also made the necessary links.

How did you come to work with Spiralogics?

I found Spiralogics through a personal relationship.

How much have you invested with Spiralogics?

Our initial cost was small, given that our database manages around 1,000 entries, with 1-2 tables.

What is the status of this engagement?

We started working with Spiralogics 8-10 years ago. The bulk of the work happened at the beginning of the collaboration. We have had an ongoing relationship for updates and small modifications. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It was a successful engagement, without question. The database is being used until now, with only minor modifications that came with web browser changes. Over the years, we have been able to keep up with our membership. There are around 250 active members at any given time, with a turnover of a third or a half of that number. The database has made it easy to keep up with the constant inflow and outflow of new members in our system. It has also made it possible to maintain email contact, track dues, monitor membership expirations, and so on. In addition, Spiralogics built an easy way for us to back up data. Regardless of what happens online, we always have a failsafe system.

How did Spiralogics perform from a project management standpoint?

I liked working with our contact from Spiralogics. He was easy to get along with and there was no pushback. We simply got the work done.

What did you find most impressive about Spiralogics?

Spiralogics's team is easy to work with and are nice people. I can't judge technical capabilities very well, but the system has certainly served our purposes.

Are there any areas Spiralogics could improve?

Not from our perspective, unless Spiralogics offered services for free.

What tips or recommendations could you share that might increase the likelihood of success with Spiralogics?

I advise clients to relax, put the work in Spiralogics' hands, and have it completed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We didn't put Spiralogics under any deadlines, but they were responsive, even though we didn't have a high-profit project.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Developed Case Management Solution for Business Services Firm

“This is by far the best company I've partnered with in my many years of doing similar projects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2015 - January 2016
Project summary: 

Spiralogics provided custom development services in the creation of a case management solution. They were essential in the development of the first prototype of this documentation-based project. 

The Reviewer
 
201-500 Employees
 
Fort Lauderdale, Florida
Vice President of Case Management
 
Verified
The Review
Feedback summary: 

The solution developed by Spiralogics has provided a major competitive advantage and recieved nothing but praise. They provided simply outstanding work on a consistent timeline and will continue to assist in future updates. 

BACKGROUND

Please describe your organization.

We provide case management for work compensation claims and a series of other support services to insurance providers.

What is your position?

I'm the vice president of case management.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Spiralogics?

We were looking to develop a custom documentation solution that would allow my case managers to document their work with injured workers more efficiently.

SOLUTION

Please describe the scope of their involvement.

Spiralogics was the primary programming partner of a company we had hired. They executed the vision that I had from the technical standpoint. The other company will be maintaining this software, and Spiralogics will always be in the background for changing any feature in the future. I don't know the exact number of developers involved. I didn't work directly with Spiralogics. When I would have an idea, and they didn't have an immediate answer, they'd get someone from Spiralogics on the call to talk it through.

How did you come to work with Spiralogics?

We found the other company during a conference. We were specifically looking for software development. Spiralogics was brought in subsequently to attend all our kickoff events and development meetings. They'd been vetted out by the main company, and any issues that came up were handled between themselves based on my concerns. Spiralogics were a wonderful company to work with.

Could you provide a sense of the size of this initiative in financial terms?

We never paid Spiralogics directly.

What is the status of this engagement?

The work is complete. The kickoff meetings took place between June 30 and July 1 [2015], and the software was launched five months later.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The software is live at the moment. The quality of work has been far superior to anything I've seen. Out of the four software projects I've been involved with in my career, Spiralogics has stood out for their timeliness on goals and fixes. They're extremely consistent.

There was realistic level setting. If my team and I came up with an idea that could not come to fruition as I saw it, they would not string me along and explain things thoroughly. They'd propose reasonable alternatives and allow me to decide the best course of action based on our circumstances.

How did Spiralogics perform from a project management standpoint?

We had daily and weekly phone calls between our primary company, Spiralogics, and me. The weekly meetings included our local IT [information technology] and claims department. Face-to-face meetings were rare and were usually for the purpose of sketching out general ideas and brainstorming.

Is there anything Spiralogics could have improved or done differently?

There isn't. This is by far the best company I've partnered with in my many years of doing similar projects.

For anyone looking for a partner that will help him or her create a vision, Spiralogics is an excellent choice. If you explain what your business is, you can almost see their minds working on creating it. They help visualize your vision. They don't give you a "no" answer in any circumstance, they give you an alternative, and you can make your decision as the end user.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MedInsights Content Management System Development

"Anything I can’t handle on my own, I can always look to them to make it happen for me. No regrets at this point at all with Spiralogics."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
Project summary: 

Spiralogics installed and customized their proprietary software to streamline case referrals between parent and subsidiary companies. After installation, Spiralogics provided upgrades and maintenance.

The Reviewer
 
11-50 employees
 
Atlanta Metro Area
Director of Technology, MedInsights
 
Verified
The Review
Feedback summary: 

Spiralogics was an engaged and responsive partner, proactively providing cost estimates and maintenance. Their software is working exactly according to plan. Spiralogics’ key strength was their near-instantaneous response time.

BACKGROUND

Please describe your company.

We are a third-party insurer more than anything else. We do claims insurance, worker’s comp, liability, and so forth.

What is your role and responsibilities?

Director of technology.

OPPORTUNITY / CHALLENGE

What was your goal for working with Spiralogics?

We were purchased a few years back by our parent company. At the time, we were focused on worker’s compensation cases more than anything else, but we needed a system to integrate into our parent company’s existing system, a claim referral system. We needed to be able to receive referrals from our parent company and work those into our system, so we were building a whole new system called Case Works. Spiralogics helped us put that in place. 

SOLUTION

Please describe the scope of their work.

It was development work and we needed to be trained. We purchased proprietary software. They assisted in the customization aspect of it to make it fit what we needed it to do. Since then, they’ve served in a support role, as well as monitoring and overseeing the database. We don’t have any plans currently to stop this work. We meet weekly. We’ve gone through three different enhancement phases and, as we go forward, there will be things that we want changed in the system on a regular basis and we use them to get those enhancements in place. 

What was your process for selecting Spiralogics with which to work?

We put out feelers and our parent company referred them to us as well as one of the people that they had used in the past. It was between them and two other companies that we were going to use for this particular project, and we selected them. They provided the most cost efficient way to get things done.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

I would have to look at that as I don’t have it here in front of me. It was a fairly huge project, at least $2 million to $3 million and that wasn’t including the software. 

RESULTS & FEEDBACK

What were the results of the project?

The projects have all been successful in the end.

Do you have any statistics or metrics to track improvement from the project?

We weren’t tracking anything as far as metrics. We have a project plan that we use effectively now and all the projects that we asked them to do for us are included on that list. They provide the actual cost for what it would be to complete a project, big or small. I approve them or disapprove them based on cost and the time that it’s going to take to complete things. As far as metrics, nothing formal is in place.

Is there anything unique about them that really makes them stand out, compared to other companies?

I find that they’re really responsive. I can make a phone call and if it’s not answered right then, I get a response back within 10 or 15 minutes at the most. That’s the biggest thing. There are times when things are put in place or something is rolled out during the day and it gets promoted to production and it’s not functioning properly or you see something wrong with it after our initial testing if there are some additional problems that may occur, you can just pick up the phone and Spiralogics gets on it, whether they rollback the project or it gets fixed right there on the spot.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

No. Nothing at all. I know that things happen during programming and enhancements on a regular basis, the fact that I can get those things corrected almost instantaneously is really important to me. Anything I can’t handle on my own, I can always look to them to make it happen for me. No regrets at this point at all with Spiralogics.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Consulting Firm Software Development

"I’m not only very comfortable with Spiralogic's technical abilities, it’s the ability to get the job done in a timely fashion that is so unique."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Spiralogics developed a brand new digital infrastructure to accommodate a tax firm’s shift to digital filing. They managed the database and integrated the system with the firm’s internal processes.

The Reviewer
 
11-50 employees
 
Atlanta Metro Area
Jason McCauley
CEO, National Tax Credit
 
Verified
The Review
Feedback summary: 

Spiralogics worked quickly, figured out what the system had to do, and built it with incredible technical acuity. The system dramatically increased operating speed and facilitated integration with sales partners, which increased client base and revenue. Spiralogics was a dependable, helpful partner.

BACKGROUND

Please describe your company.

We are a consultant-based firm that works helps clients process the work opportunity tax credit available to medium and large businesses across the U.S. We also have a waste brokerage arm and do work in state and environmental tax credits as well.

What is your role and responsibilities?

I’m the CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with Spiralogics?

The work opportunity tax credit is a very administrative, heavy tax credit that has some tight time frames around being able to submit paperwork into the state department of labor agencies.

There’s a 28-day deadline. Our industry has changed in the last few years: previously, state agencies would only accept manual paper forms. New laws have come into effect where they now accept e-signatures, so our entire industry has shifted from a paper-intensive industry to now one where almost all applications are filled out and submitted electronically. So, we’ve had to build out that infrastructure in a very short period of time, Spiralogics has done that for us.

SOLUTION

Please describe the scope of their work.

They had to manage the database and the data that’s in the system. They had to work with our team to create the processes on our Web service, based on what our processes are here internally. They created a new system from scratch.

What was your process for selecting Spiralogics with which to work?

The owner of our company had done some prior work with them and was familiar with the owner of Spiralogics.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We’re probably over $400,000.

RESULTS & FEEDBACK

What were the results of the project?

It’s an ongoing engagement to the extent that we continue to try and refine our processes here in our business, and then have them integrate those into the software. So, it’s complete in the sense that it’s fully functional, we utilize it every day, but it’s going to be an ongoing engagement probably for some years to come, as we try to continue to create improvements. 

Do you have any statistics or metrics to track improvement from the project?

I can tell you for the vast majority of our clients we’re real time in receiving the applications as opposed to getting paper copies mailed where it would take two weeks, sometimes more than a month, to receive them through the mail. It’s sped up our ability to process the paperwork here much more efficiently.

We are now able to integrate the system directly in with our partners that bring us the business. That’s probably the biggest impact on our business, from the sales perspective. We used to have independent sales agents going out and trying to solicit business. We now have these large referral partners that bring business to us, and we’re now easily able to integrate into their systems and tap into their client base that way. That’s completely changed the face of our company during the last six months to a year and moving forward.

Is there anything unique about them that really makes them stand out, compared to other companies?

They are our go-to guys to get this type of work done. I’m not only very comfortable with Spiralogic's technical abilities, it’s the ability to get the job done in a timely fashion that is so unique. They’ve been very proactive in a very short period of time while becoming very knowledgeable about what our business is and how it operates.

As far as explaining what we need out of the system, they’ve been able to not only take those ideas quickly and implement them, but it’s very much an interactive process with us on the business side and them on the development side as far as helping us improve our processes.

They often serve as business analysts who help us improve our business processes. They’re not just writing the code that produces the software, they are very actively involved in the business aspects of that. They also have dependability and reliability. Issues come up, and I can always get into contact with them, their response times have always been great.

Just overall, I couldn’t be happier. When you’re happy with what you’re getting, why go anywhere else? They get the job 100 percent done. I’ve worked with other people in the past where the project might get 90% done, which is 0% done as far as I’m concerned. I get a finished product and it’s a finished product that I can use, that I want, that’s exactly what I asked for, and there’s support backing it up.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

I’ll be honest, I’m not sure there’s much right now that I feel that they could do much better. I’m very satisfied with the product and services they’re delivering for us.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m very comfortable with recommending them to anyone.

Ability Services Network Software Development

"Their timeliness is impeccable. I can’t say that anybody is 100 percent, but they’re right at 99.9 percent on time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2004 - Ongoing
Project summary: 

Spiralogics designed and developed the complete operating system that replaced paper processes for a healthcare company. They provided consultation and training, and built upgrades to keep the system current.

The Reviewer
 
51-200 employees
 
Charlotte Metro Area
Director of IT, Ability Services Network
 
Verified
The Review
Feedback summary: 

Spiralogics was generous with their time and attention, sometimes providing free services in order to deliver the best solution. They had a strong sense for the business model and their suggestions were always relevant. Accurate and timely, they were a truly integrated partner for IT solutions.

BACKGROUND

Please describe your company.

We are a medical case management company. What that means is if somebody gets injured on the job, the insurance company or self-insured employer will contract us to manage the case for [him or her].

Our nurses will go with the injured party to all the doctor visits. If they need transportation, we arrange transportation. They sit in with the doctors to make sure that they’re getting the appropriate care, and that the doctor isn’t just writing prescriptions or more physical therapy visits than what is necessary.

For a specific type of injury, we know how many physical therapy visits typically get the injured party back to work. We want to make sure that the doctors and hospitals don’t over-treat employees and cause the costs to be higher than necessary.

What is your role and responsibilities?

I am director of IT [information technology]. I’m in charge of all IT-related systems.

OPPORTUNITY / CHALLENGE

What was your goal for working with Spiralogics?

They developed our core operating system. We went from doing everything on paper, hand typing, or handwritten forms, to having a complete system that manages our medical case management position.

We’ve been with them for 10 or 11 years now, it’s gone through much iteration, and they’ve developed along the way. One thing about Spiralogics is they understand our business model. We are able to bounce ideas off them, and they will tell us whether it really makes business sense to do that, and they show us why. They really understand the business side, not only the technical side.

SOLUTION

Please describe the scope of their work.

They provide design, front-end and backend, consulting, and training. They’re full service for us.

What was your process for selecting Spiral Logics with which to work?

That was prior to my tenure with the company. I think the owner of the company brought in three or four different groups and told them what he wanted, and Spiralogics had the best vision.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It goes through the whole gamut of hours, depending on the size. We’ve had up to eight-month complex implementations, when we’re dealing with one of customer’s systems and getting their development team to work with ours. It could be as small as 10 to 20 hours per month, we’ve done all kinds of implementations with them. 

RESULTS & FEEDBACK

What were the results of the project?

Currently, the work is ongoing. They’re more of a partner than a vendor. There are no plans to end the partnership.

Do you have any statistics or metrics to track improvement from the project?

The biggest statistic is on time and cost. Their timeliness is impeccable. I can’t say that anybody is 100 percent, but they’re right at 99.9 percent on time. We have never exceeded budget with them, their cost when they quote is pretty much dead-on.

Is there anything unique about them that really makes them stand out, compared to other companies?

They’re our development group, and we have a managed service group that is a third party that we utilize as well. The difference is that they do what it takes to correct any problems, to make sure the system is running top-notch. They’re not necessarily going to charge us for every single phone call. They’re more interested in making sure the product that they’re providing is the best out there. The truly are a top-notch group.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

Nothing comes to light.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer