Tech teams that work for you

Spiral Scout specializes in staffing companies with powerhouse tech teams made up of developers, designers, project managers, and software testers who work together to build innovative custom software solutions that help businesses grow.

Over the past 9 years, we have collaborated with a wide range of clients, from back-of-the-napkin startups to Fortune 100 companies. Through every partnership, we prioritize first-class client service, focusing on communication, reliability, and transparency as strongly as we do speed and innovation.

Our technical expertise includes PHP, Golang, Java, Python, Node.js, and Javascript (React, Angular, Backbone, and Typescript). And our software development services run the gamut, from responsive web design to progressive web apps or hybrid apps (using React Native, Ionic, or Flutter), native mobile work (iOS and Android platforms), and customizing integrations with different e-commerce platforms (Shopify, Magento, BigCommerce) or ERP platforms (i.e., Salesforce, NetSuite).

Read our reviews and you’ll quickly see that we strive to build smart, scalable, user-friendly software products under budget and on time. Whether we take on your entire project ourselves or serve as an extension of your technical team, we have the flexibility and experience to fit your needs.

Spiral Scout is headquartered in San Francisco with offices in Minsk, Belarus and Lviv, Ukraine.

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
San Francisco, CA
headquarters
other locations
  • Umanskaya 54, office 36
    Minsk 220089
    Belarus
  • Gogolya str. 87 #127
    Brest 224013
    Belarus

Portfolio

Key clients: 
Zoom, Coca Cola, Proctor and Gamble, eLearning Brothers, Unilog Corp, Adobe, Made In Cookware, Inturn, Consens.us, San Francisco Public Works, Benchmark Education, Debbi Fields, Snapwi.re, Framed and Matted, Maharani Weddings, Wagfield, Blue Oak Capital, Cutcaster, Drew Altizer Photography, Skycatch, Decovery,, Sevenhugs,
Made In Cookware Image

Made In Cookware

In 2017, Chip and Jake (the Made In co-founders) set out to create a kitchen brand aimed to do two things: (1) get people excited about cooking and (2) create an exceptional product delivered directly to their customers cutting out the unnecessary markups that retailers take.

The Made In team was looking for a <a href="

https://spiralscout.com/services/web-development/" target="_blank" rel="noopener">software development agency in San Francisco</a> who could deliver an outstanding e-commerce experience on time and within their budget. 

Spiral Scout built the entire e-commerce experience and integrated Made In with Shopify. This included a number of creative customizations in order to best user Shopify'sbuilt-inn functionality but also expand upon it. Made In is a SaaS (software as a service) solution that resides on a Shopify server and is available on desktop and mobile browsers. In order to quickly build their solution, we suggested and implemented one of the custom themes at Shopify to speed up development and keep costs down. 

Technology Stack

Shopify, Javascript, HTML5, CSS3, View JS

Drew Altizer Photography Image

Drew Altizer Photography

Spiral Scout's development team built an e-commerce platform and image captioning tool for the largest event photographer in California The client is a full-service photography agency in San Francisco with a specific focus on event photography. When Drew Altizer hired Spiral Scout, he wanted a company that was familiar with digital asset management systems

that had an e-commerce component to their experience. Drew was looking to switch from a legacy system he had built by another developer that was buggy and loading very slowly to a custom solution that would accommodate his scaling needs and streamline his workflows. As a result, Spiral Scout built a four-in-one website and web application that was a digital asset management system for storing and working with millions of photographs, a search engine, an e-commerce website, and a delivery system to send media files to his clients. The website allows his team of photographers to collaborate directly and in real-time with editors from publishing outlets and the actual clients throwing the events in a photo-editing workspace and later distribute the resulting imagery to events’ guests and other end customers.livered a solution under budget and within time based on a clear spec and client feedback.

Technologies and tools used: Responsive web design, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolkit, LESS CSS preprocessor. Template driven, Two-way data-binding development with Ractive.js, Audio library SoundManager 2  
Consens.us sales enablement tool Image

Consens.us sales enablement tool

Consensus allows their enterprise-level B2B customers the opportunity to enhance their sales process with personalized video demos of their products and services. Sales reps can send customized videos to a potential lead that is tailored based on the lead’s particular interests in the product. Spiral Scout assigned a <a href="

https://spiralscout.com/portfolio/consensus-demo-automation-platform/" target="_blank" rel="noopener">dedicated software engineering team</a> to take over the development process and rebuilt the entire application while optimizing the existing system. The server and hosting costs were reduced significantly – by almost $100,000 in the first year only. The new application which completely replaced the older one adheres to international laws around GDPR and strict security regulations. It also allowed Consensus to move to a remote work-based environment to reduce costs even more for their company.

Technologies used: Amazon AWS, PHP5/PHP7, Node.js, Codeigniter, Golang, Spiral Framework, MySQL, Influxdb, SQL, ORM, RPC, auto-scaling video processing with FFMPEG, Elixir
Framed and Matted: Custom picture Framing Image

Framed and Matted: Custom picture Framing

Framed and Matted provides custom frames and matting options for photographs, artwork, and other framable pictures. Spiral Scout <a href="https://spiralscout.com/" target="_blank" rel="noopener">software engineering team developed a dynamic picture/poster frame builder app</a> that helps F&M customers create their own picture frames online, see their

creations in real-time with their actual artwork and later purchase them through the website’s shopping cart.

The solution was built on top of Spiral Scout’s proprietary content management system, Spiral CMS, which allowed the client to manage a number of pre-built frames built for users as well as all the content on the site. The website is equipped with an e-commerce gateway and customer relationship management tool, as well as integration with the FedEx shipping and tracking system.

Technologies Used FedEx API, Image Magick, Spiral CMS, PayPal Integration, PHP5, Apache, MySQL, Spiral Framework, HTML5 Canvas, CSS3, jQuery

eReader: Reading tool for teachers and students Image

eReader: Reading tool for teachers and students

Benchmark Education is an educational content publisher looking to take their offline content online and into the 21st century.  They needed a  <a href="https://spiralscout.com/portfolio/e-book-reader-app/" target="_blank" rel="noopener">custom visual presentation tool</a> for a better learning experience using their list of ebooks in

the classroom. The solution we built for Benchmark Education has a number of custom features, such as the ability to add annotations, markup a page and embed videos or images. We also equipped eReader with a narration engine for word-by-word audio tracking, and a drawing engine that allows highlighting text, using a digital pen and more. In addition, the solution let teachers customized virtual copies of the books with unique pages, annotations, notes and videos, which gives teachers the opportunity to create differentiated plans for a single student or a group.

Technologies Used

Narration engine, Drawing engine, Lithium as SAAS, Backbone.js, HTML5, Pure JS, WebAudio, UML, Canvas

 

Onvoy Designs Image

Onvoy Designs

Onvoy was looking to create an app for both iOS and Android that helped users who quickly needed a translator. Think of it like the "Uber for Translators."

The company is targeting any traveler or conference attendee who needed to bridge the gap between the English and Chinese language to start with the help of an on-demand translator. Spiral Scout defined the branding and style of the app and then designed the entire

user experience and user interfaces with the client from start to finish. 
Moment: The Autograph Reinvented Image

Moment: The Autograph Reinvented

Moment is a native iOS application and fully responsive website that allows fans to connect with influencers via highly personalized, 30-second videos. Moment is the next generation of fan mail delivery and the future of the autograph. The app consists of two separate applications: one for buyers and one for sellers. Buyers can connect via Facebook or email, search/browse for celebrities, purchase "Moments," and then share them

on various social networks. Sellers can set the number of Moments available in a specified time period, view and respond to requests, and accept payments.

Technologies used

Facebook API, Native iOS, Mailchimp API, Stripe payment system integration, Google Analytics, MongoDB, Spiral Framework, Responsive framework, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolklit, LESS CSS preprocessor, Ractive.js templates, Video.js video player.

Destination 4 Rent Image

Destination 4 Rent

Destination 4 Rent is an online, high-end vacation rentals marketplace. When the client turned to Spiral Scout, their prime concern was that the website wasn’t bringing conversions and they were seeking search engine optimization help. The Spiral Scout team performed a thorough analysis of their customer’s feedback as well as testing the website in front of users. Once they learned more about the site, they started to optimize

the site for search engines and pave the way for future paid ads campaigns. The customer feedback analysis and the bugs found during the quality assurance stage showed that a complete re-design of both the web and mobile versions was actually needed. The new D4R website was built on WordPress in order to stay in line with the client's budget. The solution is integrated with a third-party search engine that takes Homeaway vacation rental data and Stripe was used as a payment processor. In addition, a number of plugins were installed or customized to meet the client's needs. We even developed a few from scratch for the client.
Technologies stack Wordpress, HTML5, CSS3, Javascript, jQuery, VRP Connector, Homeaway API

This solution for desktop and mobile was built for SF Public Works as a part of San Francisco’s Startups in Residence program and is intended to facilitate building inspection conducted after a natural disaster and during recovery in order to reduce associated dangers and costs. Spiral Scout worked closely with stakeholders to design and build an application for screening buildings’ safety before and after a natural disaster

like an earthquake takes place. Field inspectors use the solution to put together a detailed inventory of municipal or enterprise buildings. This data is then sent back to a main database where damage assessment reports are generated that can be used to inform government officials about the state of their city.

Technologies used: PhoneGap, Native iOS, Push notification, PHP7, Apache, MySQL, Spiral Framework, Geo-location, HTML5, CSS3, JQuery

ePlanner: Curriculum builder and planning tool for teachers Image

ePlanner: Curriculum builder and planning tool for teachers

Spiral Scout built ePlanner for Benchmark Education. ePlanner is a visual tool for education professionals to help organize curriculums and lesson plans based on Benchmark educational programs. Teachers can create, edit, view and delete individual or group lesson plans. The "Calendar" application has all the features of a typical daily planner along with a sophisticated search option. Users can easily drag and drop lessons to

different dates in order to better organize the curriculum or to take into account holidays and weather cancellations. ePlanner was built for the desktop and iPad.

Technologies used: 

Lithium as SAAS, Spiral Framework, MongoDB, PHP5, Backbone.js, Twitter Bootstrap, Less.js

Elearning Brothers Image

Elearning Brothers

The client provides digital assets, such as customizable courseware, educational games, and eLearning templates, so that educators can use them to create engaging online learning experiences for their students or corporate learners. Spiral Scout got hired by eLearning Brothers to develop a subscription-based digital asset management (DAM) system from the ground up. The DAM solution stores hundred of thousands of digital media

in various data formats in a categorized and clearly structured asset library. In addition, the system has a custom CRM (customer relationship management) module and a simple admin interface to manage all the content and users on the site. Spiral Scout also helped eLearning Brothers to migrate their existing game templates from Adobe Flash to HTML5 and to create HTML5 eLearning games from scratch.

Technologies used

SphinxSearch, ImageMagick, CMS, PayPal, USAePay, PHP5, Apache, MySQL, Spiral Framework, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolkit, LESS CSS preprocessor. Template driven, Two-way data-binding development with Ractive.js, Audio library SoundManager 2 

HTML5 Games Image

HTML5 Games

Spiral Scout has converted a large number of e-learning games and quizzes from Flash to HTML5 for e-Learning Brothers. That included building completely new e-learning games for Coca-Cola, Proctor & Gamble and PG&E from scratch.

e-Learning Brothers had older flash games that needed to be quickly and inexpensively converted from Flash to HTML5. We suggested to e-Learning Brothers that it

might be easier if we built them a configuration engine that would allow them to edit, configure and build games on the fly and without the need of an engineer. We successfully completed this project, taught their team how to use it and now non-technical admin can edit and upload new game files on their own. This has saved them an enormous amount of money on developers costs. 

Technologies used:
Google Fusion Tables API, SCORM, HTML5, CSS3, jQuery, Canvas, Web Audio API

Off the Menu Image

Off the Menu

Off The Menu is a mobile app that promotes and discovers secret menu items from restaurants, bars and cafes across North America. As the definitive source for authentic secret menu items, OTM is one of the preeminent social media marketing platform in the restaurant industry.

From fast food to fine dining, almost every restaurant in America has secret

items. Off the Menu invites its users to explore previously exclusive discoveries and experiences. Whether you are hoping to try the local fare in a new city or at just wanting to mix it up at your favorite diner, you no longer need to know someone who knows someone.

Technologies used

Facebook API, Swiftmailer API, Google Analytics, GoogleMap API, Amazon S3 with a Cloud Front, PHP 7, MySQL, Spiral Framework, Elastic, Rabbit MQ, Native iOS

Blue Oak Capital Image

Blue Oak Capital

Blue Oak Capital, a leading investment firm in Silicon Valley, needed a complete overhaul of their online presence and turned to Spiral Scout to create a user-friendly, responsive website. Their original site had not built with mobile in mind so did not layout nice on users mobile devices so they needed to correct that. Spiral Scout designed and built

customer-facing website in 3 weeks so that it worked on desktops, tablets, and mobile devices.

Spiral Scout worked closely with the Blue Oak team to define their brand identity and launch the new site. Spiral Scout incorporated their newest product - a front end visual editor called WriteAway (WYSIWYG application which allows an admin to update any website content and images with just a few clicks while looking directly at the webpage). The result was an easy to use website for both their visitors and admin users.

Technology Stack

HTML5, CSS3, Javascript, PHP7, MySQL/MongoDB, WriteAway

Cutcaster Image

Cutcaster

Cutcaster is an online marketplace for high-quality, royalty-free stock photography, illustrations, and vector graphics. Spiral Scout built the entire site, including a robust digital asset management system and e-commerce engine. The site also features a highly complex search engine, content upload and review, user accounts and management, accounting software

for tax purposes, and a database that can handle 100s of millions of images.

Technologies used

SphinxSearch, PayPal, ImageMagick, Amazon Cloud, FTP, PHP5, Apache, MySQL, Spiral Framework, HTML5, CSS3, jQuery

Reviews

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Staff Augmentation for Game-Based Training Company

"Their adaptability, commitment to our needs, and quality work impressed us."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Feb. - July 2020
Project summary: 

Spiral Scout augmented the staff of a game-based training company. The team provided day-to-day development support, creating high-fidelity wireframes with detailed copy & user flow.

The Reviewer
 
11-50 Employees
 
Stamford, Connecticut
Brian McMillan
Producer, Game-Based Training Company
 
Not verified
The Review
Feedback summary: 

The engagement proved to be a key contributor to a healthy partnership with a third-party client. Spiral Scout establishes a smooth workflow through regular communication. The team produces high-quality results in a collaborative manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work for a web development company, specializing in training and educational software. I am the Producer for various in-house and client projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We hired Spiral Scout developers to assist our internal leads with day-to-day development tasks. Developers have to learn and be comfortable with proprietary software and strict use guidelines.

What were your goals for this project?

In addition to limited custom-code solutions, developers have to primarily identify solutions and build courses using proprietary software tools. They must support the ecosystem with robust investigation, reporting, and overall documentation to boost the ecosystem while simultaneously delivering quality course products on time.

SOLUTION

How did you select this vendor?

Spiral Scout was chosen for their experience with the required toolset and familiarity with what the end-goal products are. They adapt well to changes and are amenable to shifting needs.

Describe the project and the services they provided in detail.

Spiral Scout developers are usually pulled into a project after content & design teams have created high-fidelity wireframes with detailed copy & user flows. They are responsible for using proprietary tools to build out these highly detailed courses.

Whenever the toolset does not provide the ability to execute on design, developers will conduct further investigation into what is needed to update the tools in order to execute. They will often come up with alternate solutions until an update or fix to proprietary tools can be made, at which point they will update accordingly.

Developers also have to coordinate with cross-disciplinary teams to help guide design where there is uncertainty about what can be built. Often attending various meetings to review design concepts and provide insight as to what design options can be completed.

What was the team composition?

Courses typically have a stable product team consisting of a Product Owner, Project Manager, and Producer. 1-2 Tech Leads depending on the scope of the course. 2-4 developers or more depending on scope. The art and content teams can range a bit more but developers will typically only interact with leads and the above core product team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The work done by Spiral Scout has been a key contributor to a healthy partnership with our client. That partnership has grown tremendously from a client/vendor relationship where we previously worked on one or two courses per year, to over 10 in 2020.

How was project management arranged and how effective was it?

The Spiral Scout team always provides timely communication throughout any given project. We communicate daily via Google Chat / Hangouts, Gmail and within JIRA, GitHub, and wherever needed.

What did you find most impressive about this company?

Their adaptability, commitment to our needs, and quality work impressed us. They respond well to all requests and provide easy to understand feedback for non-technical roles to understand.

Are there any areas for improvement?

Very little to suggest for improvement. I have great confidence in the team here that if any suggestions or requests were made by a client, Spiral Scout would be happy to accommodate.

4.5
Overall Score An excellent development partner. The
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always open to our needs. Scheduling always felt easy to discuss and never difficult or laborious.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Great work that consistently keeps me and my tech leads happy and confident the end results will deliver what we need.
  • 4.5 NPS
    Willing to refer
    Would gladly recommend.

Web Development & Migration for Lifestyle Product Retailer

"Spiral Scout has been amazing to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. - May 2020
Project summary: 

Spiral Scout developed a website for a lifestyle product manufacturer and retailer. The team was also responsible for website migration, web design, SEO, and digital marketing services.

The Reviewer
 
51-200 Employees
 
Long Beach, California
Megan Harvey
Digital Marketing Manager, Human Touch, LLC
 
Verified
The Review
Feedback summary: 

The project was carried out seamlessly, meeting the needs and expectations of the internal team. Spiral Scout effectively manages projects through clear and open communication. The team possesses the organizational skills and technical knowledge to produce quality results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Human Touch is the leading provider of high-quality, innovative lifestyle products, massage chairs, and experiences that have been delivering indispensable, life-changing benefits to an ever-growing number of consumers for over 40 years. Products are available at fine furniture stores, back care specialty stores, and mass-market retailers across the U.S., through international retailers and distributors in more than 40 countries, and online at www.humantouch.com. My role within the company is to function as a Digital Marketing Manager, overseeing the company's eCommerce website and managing digital content and advertising on a multitude of online platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

Spiral Scout completed a major platform migration for us and were extremely flexible, communicated promptly and worked long hours to deliver on time. Their work has received positive feedback from several people in our company ranging from our CEO to our Accounting Department who were impressed with their ability to stay in budget on such a large scale project.

We continue to use them for our web development and intend to keep increasing their scope of work as we discover the broad range of services that is covered by their knowledgeable teams. Spiral Scout leadership is highly collaborative and is always willing to pivot rapidly to meet business goals.

Our project manager is detail oriented and organized and excels at follow-up and keeping our team informed and focused. They have been an excellent fit with our organization.

What were your goals for this project?

We had just over 3 months to complete this migration, in order to meet the Magento 1 platform support cutoff date. We also needed this done in tandem with our regular website maintenance, and had a number of custom website modules that would need to be reconfigured for the new platform.

SOLUTION

How did you select this vendor?

We found Spiral Scout on Clutch.com!

Describe the project and the services they provided in detail.

Spiral Scout has provided us with website development work by way of both maintenance and migration support, as well as exceptional organization and project management support.

They have suggested a number of helpful tools so that we can stay on top of both large and small projects, and have had excellent communication throughout this entire process. We have also sought them out for SEO work, website design, and digital advertising analysis.

What was the team composition?

Spiral Scout has provided us with support from their CEO, Project Manager, Technical Team, SEO Management team, and several website developers. This team has remained much the same size since we initially engaged with them.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website migration was seamless, without any type of negative impact on our ranking or website performance, despite the rushed deadline we asked of Spiral Scout.

How was project management arranged and how effective was it?

We used Jira, as well as Confluence to coordinate project management tasks. Until this point, our team had no experience with either of these tools, and Spiral Scout has been wonderful at helping us to understand and maximize our use of these tools.

What did you find most impressive about this company?

Spiral Scout has been amazing to work with. They have really impressed us with their excellent communication, organizational skills, technical knowledge, and willingness to work long hours when needed.

We enjoy our routine maintenance calls with them, and they have been provided us with friendly and informative support for both the migration and also our regular website maintenance.

Are there any areas for improvement?

There really aren't many things I would change about our relationship with this team, and I say that with 100% honesty. Their CEO is always quick to hop on a call with us if we have questions, and they have really been helpful as they explain situations where we may struggle to grasp some of the more technical concepts of these website projects.

5.0
Overall Score Wonderful team, exceptional results!!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    This team has been extremely accommodating to our schedule.
  • 5.0 Cost
    Value / within estimates
    The pricing they have provided has been very fair.
  • 5.0 Quality
    Service & deliverables
    With the exception of a few (to be expected!) bugs, everything has turned out really nicely.
  • 5.0 NPS
    Willing to refer
    We highly recommend them.

Mobile App & CMS Dev for Mobile Checkout Solution

"Spiral Scout’s a great team that we view as part of our company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2019 - Mar. 2020
Project summary: 

Spiral Scout supported ideation and then executed full stack development of a mobile app for a checkout solution platform. The team developed and integrated a CMS into the platform to manage retail inventory.

The Reviewer
 
2-10 employees
 
San Francisco, California
Meredith Dunn
CMO & Co-Founder, Cheque
 
Verified
The Review
Feedback summary: 

Spiral Scout delivered a streamlined platform that has yet to experience downtime. They built flexibility into the development process and provided recommendations, which resulted in product improvements and a successful launch. Their responsiveness and expertise ensured a productive partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO and co-founder of Cheque.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We needed to build our product.

SOLUTION

What was the scope of their involvement?

Basically, we presented them with a scope of work. We reviewed the scope together, talked about our goals, and discussed how they would address specific features. And then, they started to build the app and the CMS.

The product was released in March, which was intended as our beta version. It was meant to be an in-person product — a scan and go app with a backend inventory piece. But then, COVID-19 hit and everything closed.

We quickly transitioned to an online solution, so our beta product became our main, live product. We had real merchants and real shoppers having real experiences on the platform right out of the gate.

What is the team composition?

We had three points of contact. One is a project manager who oversaw the initiative. Another person acted as the brains behind the operation. And then the third person focused on the business aspects of the project. We spoke to them about invoicing and sprints.

How did you come to work with Spiral Scout?

We found them through word of mouth and decided to work with them based on their references. We called and spoke with a bunch of their customers. All of them were happy, so we decided to give them a shot.

How much have you invested with them?

We spent about $350,000 on the project.

What is the status of this engagement?

We started the project in November 2019 and the product rolled out in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Spiral Scout built solid software with clean code, so we haven’t had any downtime. When we launched the product, we quickly had a tremendous volume of users, but everything went seamlessly.

Their team was forward-thinking, creating the design with growth in mind. That helped us tremendously. As we hit the ground running, we were able to make changes and adjustments that Spiral Scout anticipated. They foresaw that needs would arise that we hadn’t written into our development plan.

How did Spiral Scout perform from a project management standpoint?

We talked to our project manager daily. During the development, we had weekly calls when their team showed us their work. We both asked questions and they presented their thoughts.

They’re a responsive team. They showed up at what would be 3 a.m. their time on multiple occasions. Spiral Scout accommodates for any time differences.

What did you find most impressive about them?

Their team actually thinks about the implications and future applications of development requests. If we said that we needed a widget, their team would ask us why and consider the best way to build it. Their team thinks through the implications of requests before executing them. Spiral Scout’s a great team that we view as part of our company.

Are there any areas they could improve?

No, I wouldn’t change a thing about them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding Services & Web Development for Energy Consultancy

"They could see what we wanted and had some really good ideas to help realize our vision."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Jan. 2020
Project summary: 

To solidify a boutique consulting firm's brand, Spiral Scout created a logo, compiled a one-pager for prospective clients, and designed a website. They also helped hone the company's messaging.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Sam Peelle
Senior Director, Marvel Power Group
 
Verified
The Review
Feedback summary: 

Spiral Scout was a key partner in establishing the company's brand and online presence. They took client input well, implementing changes quickly to stay on schedule and budget. Besides their creativity and quality of work, the team's professionalism stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Marvel Power Group is a boutique consulting and brokerage firm focusing on energy, water, and transportation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

SpiralScout helped us create our brand, new logo, and they did all of the web design and development for our new site.

What were your goals for this project?

We needed someone that could understand our needs and see our vision for how we wanted to position ourselves in the market, and then help us create a brand and online presence around that. We also needed a one-pager we could send out to our prospective clients. They absolutely nailed it on all fronts.

SOLUTION

How did you select this vendor?

After talking with their team we knew they had they could see where we wanted to go with our site and marketing materials. They were also incredibly responsive and easy to work with, and were able to move quickly when speed was of the utmost importance to us. Last, we saw their work with previous clients and loved that they were able to work with a variety of industries and types of brands.

Describe the project in detail.

We started with a logo, and from there we moved to creating our branding and website design. In conjunction with that they helped hone our messaging. After that they led all of the development for our website, mobile site, and marketing materials. We provided input along the way and they usually turned around the changes within hours. They set out a schedule from the beginning and hit every single milestone on time.

What was the team composition?

We primarily communicated with their CEO, John Griffin. John did a really great job being the point person between us and the development team that was working on this for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started with basically nothing and by the end had a full fledged brand and online presence. Each step of the way we were able to provide feedback and make changes, and they were really responsive so we could stay on schedule and on budget.

How effective was the workflow between your team and theirs?

Very. It was seamless. We used Figma to provide feedback on the website development and that made it very easy and efficient.

What did you find most impressive about this company?

Three things:

  1. Vision/creativity: They could see what we wanted and had some really good ideas to help realize our vision.
  2. Professionalism: They were on schedule, on budget, and just very easy and professional to work with. We had zero issues.
  3. Quality: There was not one time we didn't have a high quality of work passed over to us for review.

Are there any areas for improvement?

Not that I saw. We are very happy.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Hosting for Safety Institution

"We're most impressed by their simplicity."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2019 - Ongoing
Project summary: 

Spiral Scout manages a website for a public safety institution. The team delivers custom designs, integration services, and hosting.

The Reviewer
 
1-10 Employees
 
Zurich, Switzerland
Bastien Beauchamp
VP, PSASC.org
 
Verified
The Review
Feedback summary: 

Spiral Scout's work has significantly enhanced the brand image of the client. Concise and direct communication has made for a fruitful partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The Pedestrian Safety Alliance for Small Cities (PSASC) is an international association of academia, industry, government officials and media dedicated to improve public safety. As Vice-President of the PSASC, I had the responsibility to establish our Web presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

Development of PSASC.org Website.

What were your goals for this project?

Provide a highend Brand image for the PSASC.org

SOLUTION

How did you select this vendor?

I've know them for over 15 years. I went with confidence in their selection.

Describe the project and the services they provided in detail.

Turnkey website solution, from design, to integration and hosting.

What was the team composition?

I had one main contact and access to their team's specialists when needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Spiral Scout provided the Brand image necessary to onboard clients, sponsors and participants.

How was project management arranged and how effective was it?

Simply by email. No phone call has been necessary as they have worked greatly.

What did you find most impressive about this company?

We're most impressed by their simplicity.

Are there any areas for improvement?

No.

5.0
Overall Score Simply pleasant to work with and to see the result.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Very efficient all the time.
  • 5.0 Cost
    Value / within estimates
    Very affordable compared to other providers.
  • 5.0 Quality
    Service & deliverables
    They delivered the promice.
  • 5.0 NPS
    Willing to refer
    I have already.

WordPress Website for Startup Accelerator

"They were a very responsive team—I felt like they were on it at all times."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - July 2019
Project summary: 

Spiral Scout provided WordPress development support. Using existing wireframes and sketches, they created the website and added key functionalities, including an event calendar and blog features.

The Reviewer
 
51 - 200 Employees
 
Berkeley, California
Senior Director, Startup Accelerator
 
Verified
The Review
Feedback summary: 

The new platform has received great feedback and functions as expected, though some internal changes to meet compliance regulations have been made. The Spiral Scout team was communicative and reliable, and continue to be available for updates whenever necessary. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of a startup accelerator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We were trying to overhaul our website and elevate our brand. We wanted the develop a more sophisticated UX design for the site and improve the look and feel.

SOLUTION

What was the scope of their involvement?

We provided Spiral Scout with wireframes and sketches for them to start with and established that we wanted a WordPress site. The site needed a few specific functionalities, including a media page to host our calendar of events. We also wanted to be able to display new features and blog pieces for users to click. Our team provided all the content for the site.

What is the team composition?

It’s hard to tell who exactly was working on our site, but I communicated with John (Co-Founder, Spiral Scout) and one other individual.  

How did you come to work with Spiral Scout?

I had previously worked with John’s team when they developed the website for the company I founded a few years ago. I found them through a few recommendations during that time. 

How much have you invested with them?

We spent between $16,000–$18,000 on their services.

What is the status of this engagement?

This project ran from April–July 2019, but they’re providing ongoing support for minor updates. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everything functions perfectly and looks great. The main constructive feedback we’ve received has been from the public institution we work with since some parts of the site were not compliant with federal regulations. 

How did Spiral Scout perform from a project management standpoint?

They performed at a pretty high standard. We mostly communicated through phone and email. Additionally, we now have monthly recurring phone calls to check-in. 

What did you find most impressive about them?

They were a very responsive team—I felt like they were on it at all times.

Are there any areas they could improve?

There’s nothing I can think of for them to improve. 

Do you have any advice for potential customers?

Our monthly recurring call is something we implemented later in the engagement, and I’d recommend utilizing that if you work with them. It helps to check-in by phone once in a while instead of email.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    There was a lack of communication in the beginning, which led to some misunderstandings about the final cost, so it exceeded my initial idea.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    This is my second time working with them, and I’ve recommended them to several of the 145 startups that work with us.

DAM System Development for IT Firm

"They manage our expectations well and never sugarcoat what’s going on."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

After patching a legacy DAM system, Spiral Scout developed a new system from scratch using JavaScript, PHP, and Go. They also delivered a customer-facing web portal, an image editing tool, and SEO consulting.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Andrew Grinchuk
Chief Visionary Officer, OGD Solutions
 
Verified
The Review
Feedback summary: 

Revenue, costs, and traffic have improved with the new system. Beyond delivering results that exceeded expectations, Spiral Scout displays attentive customer service. Their transparent and honest evaluation of challenges and smooth integration with internal resources are particularly notable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the chief visionary officer at One Group Digital Solutions. We’re an IT firm that helps companies of all sizes design and build world-class software. I manage all incoming sales leads, help with project management, and manage partnerships with sub-contractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

Lacking the necessary bandwidth, we needed a software development partner to help build a digital asset management (DAM) system in PHP and Go. We hired Spiral Scout to manage the project, write the actual code, and perform QA. 

What were your goals for this project?

Initially, we had to update a legacy DAM system to get our client through their busy season. Afterward, we set out to build an entirely new system and migrate their data onto the new solution.

SOLUTION

How did you select this vendor?

Our CEO and I considered five outsourced software development companies. At the end of a RFP process, we believed Spiral Scout had the project management and technical chops necessary to deliver the project. They had a lot of experience building DAM systems, and we already had a good relationship with them. A consultant of ours had introduced us a year and a half ago, and Spiral Scout traveled to our offices to visit. This made us quite enthusiastic about working with them.

Describe the project and the services they provided in detail.

After patching up the old system, Spiral Scout helped to describe technical specifications, design high-fidelity mockups of the UX/UI, and deliver a new DAM software solution. Our client had some documentation written by their previous development team, but Spiral Scout used a business analyst to gather all requirements, which they used to create user stories and divide the project up into sprints. Then, they designed wireframes and had their technical team create the entire design and write the code for it. They also provided all bug testing via their internal QA team. Finally, their DevOps resources helped us deploy the project onto our customer’s AWS servers.  

The project was a mix of JavaScript, PHP, Go, and AWS. It also required a partial refactor and rewrite of our client’s codebase. Some of the features they helped to build from scratch were a customer facing website, a subscription service for downloading images, an integration with Stripe and Mailchimp, a backend dashboard for our client to manage their users and files and gather reports, and a collaborative image editing and captioning tool. Additionally, they provided and implemented SEO recommendations and wrote documentation on how to use the new software.

What was the team composition?

We’re working with a business analyst, a UX/UI designer, three front- and backend engineers, a QA engineer, a project manager, and a DevOps engineer. Team size fluctuates based on what we need at a specific time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our customer experienced an increase in their revenue and website signups and a dramatic improvement in website performance. They were able to decrease their AWS bill from $3500 a month to $800 a month and increase their organic traffic from search engines. Spiral Scout continues to work on the project with our internal team.

How was project management arranged and how effective was it?

Anton (CTO and Co-Founder, Spiral Scout) acted as their lead project manager and was very effective. He communicated clearly and was responsive, keeping us updated throughout the project and constantly re-evaluating the timeline when new features were added. There were also no communication issues. We spoke via daily standups on Discord, as well as on Slack, Skype, and UberConference.

Spiral Scout’s co-founders, John and Anton, were instrumental to our success. We could count on both to maintain contact with us, emailing back in minutes, even during the most challenging parts of the project. Their communications were so clear we could simply forward them to our client. It was truly seamless.  

What did you find most impressive about this company?

Their communication and honest and reliable feedback stand out to me. They manage our expectations well and never sugarcoat what’s going on.

Are there any areas for improvement?

The only thing that proved to be a small challenge was the time difference. We had to do calls when it was early morning for our customer (they’re on Pacific Standard Time) so that Spiral Scout’s co-founder could join us. This is a nitpick, but everything else has pretty much gone according to plan.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always flexible on the time slots.
  • 5.0 Cost
    Value / within estimates
    They're worth the money. The cost is reasonable for the market's current state but the quality is above what you can expect.
  • 5.0 Quality
    Service & deliverables
    We're fully satisfied with the overall quality.
  • 5.0 NPS
    Willing to refer
    I'm very likely to recommend them.

Web Development & Design for Online Learning Platform

"A crackerjack team of experts, Spiral Scout demonstrates a high level of efficiency, capability, and availability."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Summer 2009 - Ongoing
Project summary: 

Spiral Scout helped design and build a website to showcase a digital asset library for an e-learning tech company. Key features include e-commerce modules and private portals. The team provides ongoing support.

The Reviewer
 
51-200 Employees
 
American Fork, Utah
Rich Vass
Director of Custom Solutions Strategies, eLearning Brothers
 
Verified
The Review
Feedback summary: 

A long partnership with Spiral Scout has brought in sizable revenue and several industry awards. The team reliably delivers high-quality development work on time. Frequent communication, quick response times, diligence, and technical expertise make for a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of custom solution strategies for eLearning Brothers. We offer tools, templates, and custom services to help customers provide training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We developed engaging mechanisms for online training portals to help people interact with training content and learn more. We needed a way to organize these templates online for showcasing and browsing. It would allow people to search for what they’re looking for—be it a drag-and-drop, matching, or multiple-choice exercise—and interact with it in a pop-up window.

SOLUTION

What was the scope of their involvement?

Spiral Scout built our first site from scratch. It was a collaborative effort, and each side brought ideas to the table. We didn’t have a hard notion of what the site would be, so they helped us envision it. The team also designed the asset libraries and site interface that structures how users engage with our digital assets. 
 
The site has since become an e-commerce platform, and the libraries are the product side of our business. We’ve now grown to millions of assets, so the structure Spiral Scout built for us is the bedrock on which we run our entire business. Customers can log in to an individualized portal where their teams can collaborate on the digital assets they’ve customized over the years. These private portals are something else Spiral Scout has helped us with. 
 
Typically, our clients design their training materials themselves, but they also come to us to do it. Spiral Scout helps us envision or architect some of the solutions these programs involve. For example, they helped create a social learning app that allows salespeople around the globe to interact with one another. Spiral Scout has supplied everything we needed to help fulfill a particular technical requirement from a client, from design to implementation.

Spiral Scout specializes in Java, but as a full-stack solutions company, there’s really nothing that they don’t touch. Some of our clients choose HTML5 for custom learning interfaces. Spiral Scout has also used React.js and Golang.
 
What is the team composition?

John (Co-Founder and CEO, Spiral Scout) is our relationship person. He’s always involved with us. JD (Co-Founder and CTO, Spiral Scout) is the programmatic genius and program head. Spiral Scout also put together a team of developers, web architects, and graphic artists. We work with around six people from their team at any given time; John and JD are often involved along with 4–5 backend people. John usually serves as our PM and primary point of contact.
 
How did you come to work with Spiral Scout?

John started a stock photography site called Cutcaster several years ago. Our co-founders had realized that we needed a portal—with search and e-commerce modules— that could contain all our digital assets. They began looking for stock photo sites, found Cutcaster, and loved its simple interface. We even started using it for some of our daily image needs. One of our founders eventually contacted John and told him they liked what he’d done with the site and that they were looking for something similar. John instantly obliged, and they began the relationship.
 
How much have you invested with them?

We’ve spent over $500,000.
 
What is the status of this engagement?

We started working together in the summer of 2009, and the first site launched in January 2010. We continue to work with Spiral Scout on similar builds as well as site edits, upkeep, and general enhancements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen 100% growth in our revenue year over year since we started working with Spiral Scout. We earned $10 million in revenue last year, $2 million of which came from recurring revenue from the website. SEO and Google AdWords account for much of our traffic, but Spiral Scout has helped us with a lot of custom solutions. We could directly attribute half a dozen industry awards to the work done by Spiral Scout. They have exceeded our expectations.
 
How did Spiral Scout perform from a project management standpoint?

Spiral Scout is highly responsive. They’re always ahead of the game, and they’ve never dropped the ball on anything. I cannot think of any time when our collaboration failed or we had a challenge with meeting timelines. Our partnership has always been smooth.
 
I’m not always engaged day-to-day with Spiral Scout in my current role, but our project teams communicate daily through email, IM, and weekly standing calls. Spiral Scout usually uses our collaboration tools such as Basecamp. We’ve also used Google Docs, email, and Skype, and they have a private portal on their website. All our work is remote.
 
What did you find most impressive about them?

A crackerjack team of experts, Spiral Scout demonstrates a high level of efficiency, capability, and availability. I know their team is busy, but they make us feel like their only client. I can get ahold of John whenever I need to. They are always interested in our success, and teams get staffed immediately on our projects.
 
Are there any areas they could improve?

We’ve had some issues with time zone differences. There were a few times when we needed to work around the hours, but Spiral Scout is willing to work at any time, day or night. I can’t think of anything else.
 
Do you have any advice for future clients of theirs?

Clients should set clear expectations and then just let Spiral Scout work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Solar Energy System Company

"Spiral Scout works diligently to transform our concepts into high-quality finished designs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Spiral Scout designed and developed a mobile application to interface with Bluetooth devices and provide stats on the health and performance of solar energy systems.

The Reviewer
 
1-10 Employees
 
Somerville, Massachusetts
CEO, Solar Energy System Company
 
Verified
The Review
Feedback summary: 

The project is ongoing, but Spiral Scout has so far delivered excellent products on time and at affordable rates. The team makes themselves available consistently despite time zone differences. They can maximize internal resources as necessary and have made the collaboration effortless.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a solar energy system manufacturer. We make charge controllers for off-grid solar energy systems, such as those found on boats, trucks, RVs, street lamps, and other solar-power electronics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We wanted to develop a mobile application to support a new product interface. We engaged Spiral Scout to help visualize, design, and implement that product.

What were your goals for this project?

The app will give our customers better access to operational data and insights into the health of their solar power systems.

SOLUTION

How did you select this vendor?

I’ve known John (Co-Founder and CEO, Spiral Scout) for years, and Spiral Scout’s skill set felt like a good fit for this project.

Describe the project in detail.

Spiral Scout oversees the full life-cycle of designing and developing the mobile app. The app will interact with Bluetooth-connected hardware and provide real-time system and performance data on a customer’s solar installation.

What was the team composition?

Our two-person internal team works with John and a small team of engineers and designers from Spiral Scout.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While we are still working on this project, we have met internal project goals so far. Spiral Scout works diligently to transform our concepts into high-quality finished designs.

How effective was the workflow between your team and theirs?

Spiral Scout makes the collaboration effortless and pleasant. We’ve divided responsibilities among our two teams to account for each member’s specialization; Spiral Scout has met their assigned goals more quickly and effectively than our internal teams has met ours. John serves as an excellent project manager, and he makes sure his team responds quickly to any inquiries.

What did you find most impressive about this company?

While we have a relatively small project, Spiral Scout has marshaled additional resources to accelerate certain stages as necessary. Their efforts have helped us tremendously.

Are there any areas for improvement?

No, we’ve been highly satisfied with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Despite time zone differences between team members, they’ve made scheduling painless.
  • 5.0 Cost
    Value / within estimates
    Spiral Scout produces great work at an even better value, and they work with us to keep our project affordable.
  • 5.0 Quality
    Service & deliverables
    They deliver quality products within tight timeframes.
  • 5.0 NPS
    Willing to refer

Web and Mobile App Dev for Fundraising Startup

“I was blown away by their ability to tackle every challenge”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Jan. 2016
Project summary: 

Spiral Scout developed a website and iOS app. They provided front- and backend development services and implemented user interactivity features.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Senior Employee, Fundraising App
 
Verified
The Review
Feedback summary: 

The website and mobile app had minimal issues and were successfully able to be displayed for customer acquisition. The Spiral Scout team handled every challenge with unique agility and expertise. They kept an open line of communication and were available throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a senior employee of a digital fundraising platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We needed Spiral Scout to develop our iOS mobile app and perform front- and backend development for our website.

What were your goals for this project?

We wanted to ultimately launch our startup and catch the attention of an influential community. 

SOLUTION

How did you select this vendor?

We interviewed several development agencies, but Spiral Scout stood out as the most versatile and budget-friendly.

Describe the project in detail.

Spiral Scout developed the mobile app with a clean interface and recording functionality. The site was built to allow users to make requests and payments on the platform.

What was the team composition?

They provided a team of 6–8 engineers to build our designs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to bring the final product to the market and acquire our initial customers. The app and site had minimal bugs and allowed our business to appear professional.

How effective was the workflow between your team and theirs?

We had a direct line to the engineering, design, operations, and sales departments. We had good communication between the teams.

What did you find most impressive about this company?

I was blown away by their ability to tackle every challenge. As a firm, they were nimble and agile, which made them unique.

Are there any areas for improvement?

We would have preferred paying an end-of-month statement rather than having random payment intervals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer