Tech teams that work for you

Gold
VERIFIED

Spiral Scout is a highly-rated design and software development agency based in San Francisco, California, Minsk, Belarus and Lviv, Ukraine. We believe in building great products by building strong relationships and teams. We've collaborated with a wide range of clients — from back of the napkin startups to Fortune 100 companies. We're hard workers, highly transparent and always reliable. Check out all our reviews or contact us. 

We focus on PHP, Golang, Java, Python, Node.js and Javascript (React, Angular, Backbone and Typescript). We do both web (fully responsive web design), progressive web apps or hybrid apps (using React Native, Ionic or Flutter), and native mobile work (iOS and Android platforms). We also do a lot of custom integration work on many different ERP platforms, like Salesforce for example. Whether you need complex business software written, a groundbreaking mobile app, or a custom web application, we want clients to put their business in our hands so we can put it in the hands of their customers.

We strive to build world-class products under budget and in time. Just read our reviews. We partner with you and your technical team to provide outstanding IT services that lead to more value for your business and will be flexible enough to scale with you over the years. 

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
San Francisco, CA
headquarters
  • 1980 Washington St.
    San Francisco, CA 94109
    United States
other locations
  • Umanskaya 54, office 36
    Minsk 220089
    Belarus
  • Gogolya str. 87 #127
    Brest 224013
    Belarus
  • Boykivska str. 5e
    Lviv 79044
    Ukraine

Portfolio

Key clients: 

Coca Cola, Proctor and Gamble, eLearning Brothers, Unilog Corp, Adobe, Made In Cookware, Inturn, Consens.us, Ziphub, San Francisco Public Works, Benchmark Education, Debbi Fields, Snapwi.re, Framed and Matted, Maharani Weddings, Wagfield, Blue Oak Capital, Cutcaster, Drew Altizer Photography, Skycatch, Off the Menu, Lowry Associates, Decovery, Hallo, Sevenhugs, PocketMade, 

Drew Altizer Photography

E-commerce platform and image captioning tool for the largest event photographer in California

The client is a full-service photography agency in San Francisco with specific focus on event photography. When Drew Altizer hired Spiral Scout, he wanted a company that was familiar with digital asset management systems that had an e-commerce component

to their experience. Drew was looking to switch from a legacy system he had built by another developer that was buggy and loading very slowly to a custom solution that would accommodate his scaling needs and streamline his workflows. As a result, Spiral Scout built a four-in-one website and web application that was a digital asset management system for storing and working with millions of photographs, a search engine, an e-commerce website, and a delivery system to send media files to his clients. The website allows his team of photographers to collaborate directly and in real time with editors from publishing outlets and the actual clients throwing the events in a photo-editing workspace and later distribute the resulting imagery to events’ guests and other end customers.livered a solution under budget and within time based on a clear spec and client feedback.

Technologies and tools used:

Responsive web design, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolkit, LESS CSS preprocessor. Template driven, Two-way data-binding development with Ractive.js, Audio library SoundManager 2

 

This solution for desktop and mobile was built for SF Public Works as a part of San Francisco’s Startups in Residence program and is intended to facilitate building inspection conducted after a natural disaster and during recovery in order to reduce associated dangers and costs. Spiral Scout worked closely with stakeholders to design and build an application for screening buildings’ safety before and after a natural disaster

like an earthquake takes place. Field inspectors use the solution to put together a detailed inventory of municipal or enterprise buildings. This data is then sent back to a main database where damage assessment reports are generated that can be used to inform government officials about the state of their city.

Technologies used: PhoneGap, Native iOS, Push notification, PHP7, Apache, MySQL, Spiral Framework, Geo-location, HTML5, CSS3, JQuery

Consens.us

This client offers its enterprise-level B2B customers an opportunity to enhance their sales process with personalized video demos of their products and services. Any sales video a rep sends to a potential lead is customized based on the lead’s particular interests in the product. Spiral Scout assigned a dedicated team to take over the development process and rebuilt the entire application while optimizing the existing system.

The server and hosting costs were reduced significantly – by almost $100,000 in the first year only. The new application that replaced the older one adheres to international laws around GDPR and strict security regulations. It also allowed Consensus to move to a remote work based environment to reduce costs even more for their company.

Technologies used: Amazon AWS, PHP5/PHP7, Node.js, Codeigniter, Golang, Spiral Framework, MySQL, Influxdb, SQL, ORM, RPC, auto-scaling video processing with FFMPEG, Elixir

Destination 4 Rent

Destination 4 Rent is an online, high end vacation rentals marketplace. When the client turned to Spiral Scout, their prime concern was that the website wasn’t bringing conversions and they were seeking search engine optimization help. The Spiral Scout team performed a thorough analysis of their customer’s feedback as well as testing the website in front of users. Once they learned more about the site, they started to optimize

the site for search engines and pave the way for future paid ads campaigns. The customer feedback analysis and the bugs found during the quality assurance stage showed that a complete re-design of both the web and mobile versions was actually needed. The new D4R website was built on WordPress in order to stay in line with the clients budget. The solution is integrated with a third-party search engine that takes Homeaway vacation rental data and Stripe was used as a payment processor. In additon, a number of plugins were installed or customized to meet the clients needs. We even developed a few from scratch for the client.

Technologies stack

Wordpress, HTML5, CSS3, Javascript, jQuery, VRP Connector, Homeaway API

Framed and Matted: Custom picture Framing

The client provides custom frames and matting options for photographs, artwork and other pictures. Spiral Scout developed a dynamic frame builder app that helps F&M customers create their own picture frames online, see their creations in real time with their actual artwork and later purchase them through the website’s shopping cart. The solution was built on top of Spiral Scout’s proprietary content management system,

Spiral CMS, which allowed the client to  manage a number of pre-built frames built for users as well as all the content on the site. The website is equipped with an e-commerce gateway and customer relationship management tool, as well as integrated with the FedEx shipping system.

Technologies Used

FedEx API, Image Magick, Spiral CMS, PayPal Integration, PHP5, Apache, MySQL, Spiral Framework, HTML5 Canvas, CSS3, jQuery

eReader: Reading tool for teachers and students

The client is an educational content publisher looking to move deeper into the digital space. They needed a custom visual presentation tool for a better learning experience using their list of ebooks in the classroom. The solution we built for Benchmark Education has a number of custom features, such as the ability to add annotations, markup a page and embed videos or images. We also equipped eReader with a narration engine for

word-by-word audio tracking, and a drawing engine that allows highlighting text, using a digital pen and more. In addition, the solution let teachers customized virtual copies of the books with unique pages, annotations, notes and videos, which gives teachers the opportunity to create differentiated plans for a single student or a group.

Technologies Used

Narration engine, Drawing engine, Lithium as SAAS, Backbone.js, HTML5, Pure JS, WebAudio, UML, Canvas

 

Elearning Brothers

The client provides digital assets, such as customizable courseware, educational games, and eLearning templates, so that educators can use them to create engaging online learning experiences for their students or corporate learners. Spiral Scout got hired by eLearning Brothers to develop a subscription-based digital asset management (DAM) system from the ground up. The DAM solution stores hundred of thousands of digital media

in various data formats in a categorized and clearly structured asset library. In addition, the system has a custom CRM (customer relationship management) module and a simple admin interface to manage all the content and users on the site. Spiral Scout also helped eLearning Brothers to migrate their existing game templates from Adobe Flash to HTML5 and to create HTML5 elearning games from scratch.

Technologies used

SphinxSearch, ImageMagick, CMS, PayPal, USAePay, PHP5, Apache, MySQL, Spiral Framework, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolkit, LESS CSS preprocessor. Template driven, Two-way data-binding development with Ractive.js, Audio library SoundManager 2 

HTML5 Games

Spiral Scout has converted a large number of e-learning games and quizzes from Flash to HTML5 for e-Learning Brothers. That included building completely new e-learning games for Coca-Cola, Proctor & Gamble and PG&E from scratch.

e-Learning Brothers had older flash games that needed to be

quickly and inexpensively converted from Flash to HTML5. We suggested to e-Learning Brothers that it might be easier if we built them a configuration engine that would allow them to edit, configure and build games on the fly and without the need of an engineer. We successfully completed this project, taught their team how to use it and now non-technical admin can edit and upload new game files on their own. This has saved them an enormous amount of money on developers costs. 

Technologies used:
Google Fusion Tables API, SCORM, HTML5, CSS3, jQuery, Canvas, Web Audio API

ePlanner: Curriculum builder and planning tool for teachers

Spiral Scout built ePlanner for Benchmark Education. ePlanner is a visual tool for education professionals to help organize curriculums and lesson plans based on Benchmark educational programs. Teachers can create, edit, view and delete individual or group lesson plans. The "Calendar" application has all the features of a typical daily planner along with a sophisticated search option. Users can easily drag and drop lessons to

different dates in order to better organize the curriculum or to take into account holidays and weather cancellations. ePlanner was built for the desktop and iPad.

Technologies used: 

Lithium as SAAS, Spiral Framework, MongoDB, PHP5, Backbone.js, Twitter Bootstrap, Less.js

Off the Menu

Off The Menu is a mobile app that promotes and discovers secret menu items from restaurants, bars and cafes across North America. As the definitive source for authentic secret menu items, OTM is one of the preeminent social media marketing platform in the restaurant industry.

From fast food to fine dining, almost every restaurant in America has secret items.

Off the Menu invites its users to explore previously exclusive discoveries and experiences. Whether you are hoping to try the local fare in a new city or at just wanting to mix it up at your favorite diner, you no longer need to know someone who knows someone.

Technologies used

Facebook API, Swiftmailer API, Google Analytics, GoogleMap API, Amazon S3 with a Cloud Front, PHP 7, MySQL, Spiral Framework, Elastic, Rabbit MQ, Native iOS

Onvoy Designs

Onvoy was looking to create an app for both iOS and Android that helped users who quickly needed a translator. Think of it like the "Uber for Translators."

The company is targeting any traveler or conference attendee who needed to bridge the gap between the English and Chinese language to start with the help of an on-demand translator. Spiral Scout defined the branding and style of the app and then designed

the entire user experience and user interfaces with the client from start to finish. 

Blue Oak Capital

Blue Oak Capital, a leading investment firm in Silicon Valley, needed a complete overhaul of their online presence and turned to Spiral Scout to create a user-friendly, responsive website. Their original site had not built with mobile in mind so did not layout nice on users mobile devices so they needed to correct that. Spiral Scout designed and built customer-facing&nbsp

;website in 3 weeks so that it worked on desktops, tablets, and mobile devices.

Spiral Scout worked closely with the Blue Oak team to define their brand identity and launch the new site. Spiral Scout incorporated their newest product - a front end visual editor called WriteAway (WYSIWYG application which allows an admin to update any website content and images with just a few clicks while looking directly at the webpage). The result was an easy to use website for both their visitors and admin users.

Technology Stack

HTML5, CSS3, Javascript, PHP7, MySQL/MongoDB, WriteAway

Made In Cookware

In 2017, Chip and Jake (the Made In co-founders) set out to create a kitchen brand aimed to do two things: (1) get people excited about cooking and (2) create an exceptional product delivered directly to their customers cutting out the unnecessary markups that retailers take.

The Made In team was looking for a development partner who could

deliver an outstanding e-commerce experience on time and within their budget. 

Spiral Scout built the entire e-commerce experience and integrated Made In with Shopify. This included a number of creative customizations in order to best user Shopify'sbuilt-inn functionality but also expand upon it. Made In is a SaaS (software as a service) solution that resides on a Shopify server and is available on desktop and mobile browsers. In order to quickly build their solution, we suggested and implemented one of the custom themes at Shopify to speed up development and keep costs down. 

Technology Stack

Shopify, Javascript, HTML5, CSS3, View JS

Moment: The Autograph Reinvented

Moment is a native iOS application and fully responsive website that allows fans to connect with influencers via highly personalized, 30-second videos. Moment is the next generation of fan mail delivery and the future of the autograph. The app consists of two separate applications: one for buyers and one for sellers. Buyers can connect via Facebook or email, search/browse for celebrities, purchase "Moments," and then share them

on various social networks. Sellers can set the number of Moments available in a specified time period, view and respond to requests, and accept payments.

Technologies used

Facebook API, Native iOS, Mailchimp API, Stripe payment system integration, Google Analytics, MongoDB, Spiral Framework, Responsive framework, HTML5, ECMAScript 5, CSS3, Spiral JavaScript toolklit, LESS CSS preprocessor, Ractive.js templates, Video.js video player.

Cutcaster

Cutcaster is an online marketplace for high-quality, royalty-free stock photography, illustrations, and vector graphics. Spiral Scout built the entire site, including a robust digital asset management system and e-commerce engine. The site also features a highly complex search engine, content upload and review, user accounts and management, accounting software for tax

purposes, and a database that can handle 100s of millions of images.

Technologies used

SphinxSearch, PayPal, ImageMagick, Amazon Cloud, FTP, PHP5, Apache, MySQL, Spiral Framework, HTML5, CSS3, jQuery

Reviews

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DAM System Development for IT Firm

"They manage our expectations well and never sugarcoat what’s going on."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

After patching a legacy DAM system, Spiral Scout developed a new system from scratch using JavaScript, PHP, and Go. They also delivered a customer-facing web portal, an image editing tool, and SEO consulting.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Andrew Grinchuk
Chief Visionary Officer, OGD Solutions
 
Verified
The Review
Feedback summary: 

Revenue, costs, and traffic have improved with the new system. Beyond delivering results that exceeded expectations, Spiral Scout displays attentive customer service. Their transparent and honest evaluation of challenges and smooth integration with internal resources are particularly notable.

BACKGROUND

Please describe your company and your position there.

I’m the chief visionary officer at One Group Digital Solutions. We’re an IT firm that helps companies of all sizes design and build world-class software. I manage all incoming sales leads, help with project management, and manage partnerships with sub-contractors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

Lacking the necessary bandwidth, we needed a software development partner to help build a digital asset management (DAM) system in PHP and Go. We hired Spiral Scout to manage the project, write the actual code, and perform QA. 

What were your goals for this project?

Initially, we had to update a legacy DAM system to get our client through their busy season. Afterward, we set out to build an entirely new system and migrate their data onto the new solution.

SOLUTION

How did you select this vendor?

Our CEO and I considered five outsourced software development companies. At the end of a RFP process, we believed Spiral Scout had the project management and technical chops necessary to deliver the project. They had a lot of experience building DAM systems, and we already had a good relationship with them. A consultant of ours had introduced us a year and a half ago, and Spiral Scout traveled to our offices to visit. This made us quite enthusiastic about working with them.

Describe the project and the services they provided in detail.

After patching up the old system, Spiral Scout helped to describe technical specifications, design high-fidelity mockups of the UX/UI, and deliver a new DAM software solution. Our client had some documentation written by their previous development team, but Spiral Scout used a business analyst to gather all requirements, which they used to create user stories and divide the project up into sprints. Then, they designed wireframes and had their technical team create the entire design and write the code for it. They also provided all bug testing via their internal QA team. Finally, their DevOps resources helped us deploy the project onto our customer’s AWS servers.  

The project was a mix of JavaScript, PHP, Go, and AWS. It also required a partial refactor and rewrite of our client’s codebase. Some of the features they helped to build from scratch were a customer facing website, a subscription service for downloading images, an integration with Stripe and Mailchimp, a backend dashboard for our client to manage their users and files and gather reports, and a collaborative image editing and captioning tool. Additionally, they provided and implemented SEO recommendations and wrote documentation on how to use the new software.

What was the team composition?

We’re working with a business analyst, a UX/UI designer, three front- and backend engineers, a QA engineer, a project manager, and a DevOps engineer. Team size fluctuates based on what we need at a specific time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our customer experienced an increase in their revenue and website signups and a dramatic improvement in website performance. They were able to decrease their AWS bill from $3500 a month to $800 a month and increase their organic traffic from search engines. Spiral Scout continues to work on the project with our internal team.

How was project management arranged and how effective was it?

Anton (CTO and Co-Founder, Spiral Scout) acted as their lead project manager and was very effective. He communicated clearly and was responsive, keeping us updated throughout the project and constantly re-evaluating the timeline when new features were added. There were also no communication issues. We spoke via daily standups on Discord, as well as on Slack, Skype, and UberConference.

Spiral Scout’s co-founders, John and Anton, were instrumental to our success. We could count on both to maintain contact with us, emailing back in minutes, even during the most challenging parts of the project. Their communications were so clear we could simply forward them to our client. It was truly seamless.  

What did you find most impressive about this company?

Their communication and honest and reliable feedback stand out to me. They manage our expectations well and never sugarcoat what’s going on.

Are there any areas for improvement?

The only thing that proved to be a small challenge was the time difference. We had to do calls when it was early morning for our customer (they’re on Pacific Standard Time) so that Spiral Scout’s co-founder could join us. This is a nitpick, but everything else has pretty much gone according to plan.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always flexible on the time slots.
  • 5.0 Cost
    Value / within estimates
    They're worth the money. The cost is reasonable for the market's current state but the quality is above what you can expect.
  • 5.0 Quality
    Service & deliverables
    We're fully satisfied with the overall quality.
  • 5.0 NPS
    Willing to refer
    I'm very likely to recommend them.

Web Development & Design for Online Learning Platform

"A crackerjack team of experts, Spiral Scout demonstrates a high level of efficiency, capability, and availability."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Summer 2009 - Ongoing
Project summary: 

Spiral Scout helped design and build a website to showcase a digital asset library for an e-learning tech company. Key features include e-commerce modules and private portals. The team provides ongoing support.

The Reviewer
 
51-200 Employees
 
American Fork, Utah
Rich Vass
Director of Custom Solutions Strategies, eLearning Brothers
 
Verified
The Review
Feedback summary: 

A long partnership with Spiral Scout has brought in sizable revenue and several industry awards. The team reliably delivers high-quality development work on time. Frequent communication, quick response times, diligence, and technical expertise make for a smooth workflow.

BACKGROUND

Introduce your business and what you do there.

I’m the director of custom solution strategies for eLearning Brothers. We offer tools, templates, and custom services to help customers provide training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We developed engaging mechanisms for online training portals to help people interact with training content and learn more. We needed a way to organize these templates online for showcasing and browsing. It would allow people to search for what they’re looking for—be it a drag-and-drop, matching, or multiple-choice exercise—and interact with it in a pop-up window.

SOLUTION

What was the scope of their involvement?

Spiral Scout built our first site from scratch. It was a collaborative effort, and each side brought ideas to the table. We didn’t have a hard notion of what the site would be, so they helped us envision it. The team also designed the asset libraries and site interface that structures how users engage with our digital assets. 
 
The site has since become an e-commerce platform, and the libraries are the product side of our business. We’ve now grown to millions of assets, so the structure Spiral Scout built for us is the bedrock on which we run our entire business. Customers can log in to an individualized portal where their teams can collaborate on the digital assets they’ve customized over the years. These private portals are something else Spiral Scout has helped us with. 
 
Typically, our clients design their training materials themselves, but they also come to us to do it. Spiral Scout helps us envision or architect some of the solutions these programs involve. For example, they helped create a social learning app that allows salespeople around the globe to interact with one another. Spiral Scout has supplied everything we needed to help fulfill a particular technical requirement from a client, from design to implementation.

Spiral Scout specializes in Java, but as a full-stack solutions company, there’s really nothing that they don’t touch. Some of our clients choose HTML5 for custom learning interfaces. Spiral Scout has also used React.js and Golang.
 
What is the team composition?

John (Co-Founder and CEO, Spiral Scout) is our relationship person. He’s always involved with us. JD (Co-Founder and CTO, Spiral Scout) is the programmatic genius and program head. Spiral Scout also put together a team of developers, web architects, and graphic artists. We work with around six people from their team at any given time; John and JD are often involved along with 4–5 backend people. John usually serves as our PM and primary point of contact.
 
How did you come to work with Spiral Scout?

John started a stock photography site called Cutcaster several years ago. Our co-founders had realized that we needed a portal—with search and e-commerce modules— that could contain all our digital assets. They began looking for stock photo sites, found Cutcaster, and loved its simple interface. We even started using it for some of our daily image needs. One of our founders eventually contacted John and told him they liked what he’d done with the site and that they were looking for something similar. John instantly obliged, and they began the relationship.
 
How much have you invested with them?

We’ve spent over $500,000.
 
What is the status of this engagement?

We started working together in the summer of 2009, and the first site launched in January 2010. We continue to work with Spiral Scout on similar builds as well as site edits, upkeep, and general enhancements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen 100% growth in our revenue year over year since we started working with Spiral Scout. We earned $10 million in revenue last year, $2 million of which came from recurring revenue from the website. SEO and Google AdWords account for much of our traffic, but Spiral Scout has helped us with a lot of custom solutions. We could directly attribute half a dozen industry awards to the work done by Spiral Scout. They have exceeded our expectations.
 
How did Spiral Scout perform from a project management standpoint?

Spiral Scout is highly responsive. They’re always ahead of the game, and they’ve never dropped the ball on anything. I cannot think of any time when our collaboration failed or we had a challenge with meeting timelines. Our partnership has always been smooth.
 
I’m not always engaged day-to-day with Spiral Scout in my current role, but our project teams communicate daily through email, IM, and weekly standing calls. Spiral Scout usually uses our collaboration tools such as Basecamp. We’ve also used Google Docs, email, and Skype, and they have a private portal on their website. All our work is remote.
 
What did you find most impressive about them?

A crackerjack team of experts, Spiral Scout demonstrates a high level of efficiency, capability, and availability. I know their team is busy, but they make us feel like their only client. I can get ahold of John whenever I need to. They are always interested in our success, and teams get staffed immediately on our projects.
 
Are there any areas they could improve?

We’ve had some issues with time zone differences. There were a few times when we needed to work around the hours, but Spiral Scout is willing to work at any time, day or night. I can’t think of anything else.
 
Do you have any advice for future clients of theirs?

Clients should set clear expectations and then just let Spiral Scout work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Solar Energy System Company

"Spiral Scout works diligently to transform our concepts into high-quality finished designs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Spiral Scout designed and developed a mobile application to interface with Bluetooth devices and provide stats on the health and performance of solar energy systems.

The Reviewer
 
1-10 Employees
 
Somerville, Massachusetts
CEO, Solar Energy System Company
 
Verified
The Review
Feedback summary: 

The project is ongoing, but Spiral Scout has so far delivered excellent products on time and at affordable rates. The team makes themselves available consistently despite time zone differences. They can maximize internal resources as necessary and have made the collaboration effortless.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a solar energy system manufacturer. We make charge controllers for off-grid solar energy systems, such as those found on boats, trucks, RVs, street lamps, and other solar-power electronics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We wanted to develop a mobile application to support a new product interface. We engaged Spiral Scout to help visualize, design, and implement that product.

What were your goals for this project?

The app will give our customers better access to operational data and insights into the health of their solar power systems.

SOLUTION

How did you select this vendor?

I’ve known John (Co-Founder and CEO, Spiral Scout) for years, and Spiral Scout’s skill set felt like a good fit for this project.

Describe the project in detail.

Spiral Scout oversees the full life-cycle of designing and developing the mobile app. The app will interact with Bluetooth-connected hardware and provide real-time system and performance data on a customer’s solar installation.

What was the team composition?

Our two-person internal team works with John and a small team of engineers and designers from Spiral Scout.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

While we are still working on this project, we have met internal project goals so far. Spiral Scout works diligently to transform our concepts into high-quality finished designs.

How effective was the workflow between your team and theirs?

Spiral Scout makes the collaboration effortless and pleasant. We’ve divided responsibilities among our two teams to account for each member’s specialization; Spiral Scout has met their assigned goals more quickly and effectively than our internal teams has met ours. John serves as an excellent project manager, and he makes sure his team responds quickly to any inquiries.

What did you find most impressive about this company?

While we have a relatively small project, Spiral Scout has marshaled additional resources to accelerate certain stages as necessary. Their efforts have helped us tremendously.

Are there any areas for improvement?

No, we’ve been highly satisfied with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Despite time zone differences between team members, they’ve made scheduling painless.
  • 5.0 Cost
    Value / within estimates
    Spiral Scout produces great work at an even better value, and they work with us to keep our project affordable.
  • 5.0 Quality
    Service & deliverables
    They deliver quality products within tight timeframes.
  • 5.0 NPS
    Willing to refer

Web and Mobile App Dev for Fundraising Startup

“I was blown away by their ability to tackle every challenge”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Jan. 2016
Project summary: 

Spiral Scout developed a website and iOS app. They provided front- and backend development services and implemented user interactivity features.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Senior Employee, Fundraising App
 
Verified
The Review
Feedback summary: 

The website and mobile app had minimal issues and were successfully able to be displayed for customer acquisition. The Spiral Scout team handled every challenge with unique agility and expertise. They kept an open line of communication and were available throughout the project.

BACKGROUND

Please describe your company and your position there.

I’m a senior employee of a digital fundraising platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We needed Spiral Scout to develop our iOS mobile app and perform front- and backend development for our website.

What were your goals for this project?

We wanted to ultimately launch our startup and catch the attention of an influential community. 

SOLUTION

How did you select this vendor?

We interviewed several development agencies, but Spiral Scout stood out as the most versatile and budget-friendly.

Describe the project in detail.

Spiral Scout developed the mobile app with a clean interface and recording functionality. The site was built to allow users to make requests and payments on the platform.

What was the team composition?

They provided a team of 6–8 engineers to build our designs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to bring the final product to the market and acquire our initial customers. The app and site had minimal bugs and allowed our business to appear professional.

How effective was the workflow between your team and theirs?

We had a direct line to the engineering, design, operations, and sales departments. We had good communication between the teams.

What did you find most impressive about this company?

I was blown away by their ability to tackle every challenge. As a firm, they were nimble and agile, which made them unique.

Are there any areas for improvement?

We would have preferred paying an end-of-month statement rather than having random payment intervals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Online Merchant Marketplace

“Their attention to detail was a helpful asset in optimizing their high-quality designs for the end user.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

Spiral Scout designed a UX optimized UI for an e-commerce site and accompanying Android and iOS apps. They also published a document that includes the platforms’ technical specifications.

The Reviewer
 
11-50 Employees
 
Fort Worth, Texas
Product Lead, Online Merchant Marketplace
 
Verified
The Review
Feedback summary: 

Spiral Scout’s captivating designs are instrumental to the platforms’ seamless navigation. They surpassed expectations in areas where other designers fell short. Their responsiveness and impeccable eye for detail are major contributors to their overwhelming success.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of technology at an online marketplace that connects users with deals from local merchants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We needed more in-house resources to develop an iOS app.

SOLUTION

What was the scope of their involvement?

We originally brought Spiral Scout on board to design a UX optimized interface for our iOS app, but their scope eventually grew to include designing our website and Android app as well. Their primary focus was on the web design, but they also spent a significant amount of time creating two unique profile experiences for advertisers and consumers on the mobile apps.

Before we send their work to another company for development, Spiral Scout completes a final review and troubleshoots existing bugs. Since we’re working with multiple vendors, they put together a technical specification document that explains our platforms in full-detail and includes instructions on how to build them.

What is the team composition?

We mostly work with the project manager and design lead.

How did you come to work with Spiral Scout?

They came highly recommended by two trusted sources, so we decided to reach out to them. We knew that they would be a perfect fit for the project after the first phone call.

What is the status of this engagement?

Our partnership began in January 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After years of listening to the false promises of our previous web vendors, we’re pleasantly surprised to witness Spiral Scout transform our vision into a gorgeous and functional design. We already have a sense of how smooth the navigation will be from the models they’ve presented us.

How did Spiral Scout perform from a project management standpoint?

The project manager is very responsive to our needs. Overall, working with Spiral Scout has been a great experience.

What did you find most impressive about them?

We’re amazed at how consistent their designs have been for all five projects. Their attention to detail was a helpful asset in optimizing their high-quality designs for the end user. 

Are there any areas they could improve?

They’ve been exceptional in every area so far.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Dog Training Provider

“Spiral Scout took the time to understand our individual needs and goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2014 - Ongoing
Project summary: 

Spiral Scout provided web development services to share content more efficiently and simplify the user experience. The team implemented an intuitive CMS to facilitate admin work.

The Reviewer
 
1-10 Employees
 
San Francisco, USA
Joelle Rauh
CEO & Co-Founder, Wagfield
 
Verified
The Review
Feedback summary: 

The team was responsive and highly cooperative throughout the project. The co-founder facilitated communication between all parties involved. By understanding all points of view, Spiral Scout delivered an effective, client-specific solution.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of Wagfield. We offer force-free dog training solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the engagement?

Our website featured a significant amount of multimedia content. We asked Spiral Scout to perform simple development work, notably managing our content and working to improve the user experience.

SOLUTION

Can you go into detail about the services they provided and the scope of the project?

Spiral Scout offered a highly collaborative team at relatively competitive price. Their team designed, built, and launched our website using an intuitive content management system (CMS).

What was the team composition?

We worked with five to ten contacts around the globe.

RESULTS & FEEDBACK

How was project management arranged and how effective was it?

The co-founder was very responsive and resourceful. All members were kept up to date on the project’s development through a variety of communication channels.

What did you find most impressive about this company?

Spiral Scout took the time to understand our individual needs and goals. They developed a solution specific to Wagfield and our needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Financial Services Firm

“John and his team over deliver, pay close attention to detail, listen more than speak and care more than expected.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - June 2017
Project summary: 

Spiral Scout redesigned a website they'd built to make it and its content more mobile-friendly.

The Reviewer
 
1-10 Employees
 
Menlo Park, California
Matthew Kenaston
Partner, Blue Oak Capital, LLC
 
Verified
The Review
Feedback summary: 

Spiral's solutions are virtually bug-free—and when issues do come up, they fix them quickly. Their congenial, thoughtful approach to customer service inform both a strong partnership and their top-notch deliverables.

BACKGROUND

Please describe your company and your position there.

I am one of three partners at a small financial services firm. We not only manage our own capital, but other families' as well.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

We hired Spiral Scout, who had originally designed our website, to streamline our web content, improve our site design, and make the site more mobile-responsive.

What were your goals for this project?

Our goal was to standardize and improve the user experience across multiple platforms within a reasonable timeframe.

SOLUTION

How did you select this vendor?

One of our trusted technology partners in the financial services industry referred Spiral to us years ago. We worked with them on our original website development and design and chose to work with them again in order to vertically integrate our platforms and, consequently, reduce costs.

Describe the project in detail.

Before starting the project, we conducted a series of discussions with Spiral Scout outlining project goals and determining which webpages could be improved upon, added, or eliminated. Despite delays on our end, the Spiral team kept everything on track. They attentively corrected and improved on any issues that arose.

What was the team composition?

John (Co-founder, Spiral Scout) did an excellent job of coordinating his team's efforts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The platforms consistently function 24/7; if there are hiccups, John and his team are never more than an email away.

How effective was the workflow between your team and theirs?

Workflow between our team and theirs is both extraordinarily responsive and collegial.

What did you find most impressive about this company?

John and his team over deliver, pay close attention to detail, listen more than speak and care more than expected.

Are there any areas for improvement?

We'll keep trying to break things to help Spiral Scout find ways to improve. Thus far, we're very pleased with our relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing Games for Publication Sales Team

"They were great to work with and we plan to use them again."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - Apr. 2018
Project summary: 

Spiral Scout created a series of annual games over a four-year period to boost marketing and sales. They hosted the games locally for PC, Mac, and iPad. Services included design, development, and packaging.

The Reviewer
 
501-1,000 Employees
 
Charlotte, North Carolina
Katie Kissel
Marketing Manager, The Business Journals
 
Verified
The Review
Feedback summary: 

The games generated positive feedback from external stakeholders. Potential end-customers found them compelling and more effective than traditional marketing tools. The team communicated clearly throughout the engagement. They were friendly, intelligent, and professional.

BACKGROUND

Please describe your company and your position there.

I am a corporate marketing manager at The Business Journals, the parent company of the Charlotte Business Journal.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Spiral Scout?

Our marketing department needed help to create games for our national sales representatives. Our sales team wanted to use these games during meetings to introduce our company to potential advertisers.

What were your goals for this project?

We wanted the games to be engaging.

SOLUTION

How did you select this vendor?

We worked with them on a separate project with another vendor. We hired them for this engagement the following year.

Can you go into detail about the services they provided and the scope of the project?

They helped us select the game type; we wanted two-team and multiple-choice format that would be hosted locally for PC, Mac, and iPad. Next, the team helped us with functionality preferences, design, development, packing, and delivery.

What was the team composition?

I worked with the co-founder and a developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our sales reps loved the game and look forward to new ones each year. We’ve gotten positive feedback from clients; they find them more engaging and fun than traditional data-based presentations.

How was project management arranged and how effective was it?

The team communicated timelines and budgets clearly at each step of the process.

What did you find most impressive about this company?

They were friendly, helpful, intelligent, and professional. They were great to work with and we plan to use them again.

Are there any areas where they can improve?

No, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Software Dev for Demo Automation Platform

"We've kept the same team size, while reducing costs by about a fifth of what our previous local full-time team had been operating at."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - Ongoing
Project summary: 

Spiral Scout took over the entire development process of a demo automation platform, making improvements to their current platform built to meet the needs of enterprise-level clients, while reducing overall costs.

The Reviewer
 
11-50 Employees
 
Provo, Utah
Geoff Beckstrom
VP of Operations, Consens.us
 
Verified
The Review
Feedback summary: 

The client is operating at about a fifth the cost of our previous local full-time team, while maintaining the quality and rate of development of our products and services. Spiral Scout takes pride in the partnership and is more personally invested than typical development vendors.

BACKGROUND

Introduce your business and what you do there.

I am the Vice President of Operations at Consensus, a demo automation platform for large companies. We provide personalized demos of client products or services on demand, solving buyer enablement and reducing the amount of time in a sales cycle when repeat demos are required to close a deal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We needed to outsource some of our development work to help refine our platform more quickly, while cutting costs.

We have been moving upstream and targeting a lot more enterprise-level clients like Oracle, IBM and HP; our main focus is on customers with 250 or more employers. The needs of these clients differ from our smaller customers, which may call for services like single sign-on, a higher level of security procedures, and compliance with European laws.

SOLUTION

What was the scope of their involvement?

Spiral Scout manages our entire development process. We needed to continue development and support of our already built platform and make improvements on it. Spiral Scout was brought in to work on some of the new features for larger clients to meet their specific needs.

What is the team dynamic?

We work with a team of 8, including the Technical Director, JD, a project manager, a frontend and backend lead, additional developers and a QA team.

How did you come to work with Spiral Scout?

We recognized the quality of work that Spiral Scout had been doing through their work with another local company, eLearning Brothers, who highly recommended them.

I had spoken to at least a half-dozen other similar companies before ultimately choosing to work with Spiral Scout.

What is the status of this engagement?

We’ve worked with the for about 6 months, since July or August of 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've kept the same team size, while reducing costs by about a fifth of what our previous local full-time team had been operating at. The rate of development and quality of work has been consistent, if not better, with Spiral Scout.

How did Spiral Scout perform from a project management standpoint?

Their performance has been top-notch despite the challenge of taking over legacy code written by someone else. The time difference has not been a problem; while their hours don’t mirror ours, we have significant overlap.

What did you find most impressive about Spiral Scout?

It doesn't feel like a normal vendor relationship, because they really take ownership, collaborate closely with us and take pride in their work. I’ve spent time in their office in Belarus, working with them personally for a week. JD also visited our office in the US and requested swag. It was good to see that they valued our partnership and were happy to receive sweatshirts, t-shirts and logo stickers from us.

Oftentimes, developers don’t have that emotional connection with the company, product or service. But with Spiral Scout, they were more invested and concerned with creating solutions and delivering the best products for the customer.

Are there any areas Spiral Scout could improve?

Over the last couple weeks, we've had some bugs, which is no fault of Spiral Scout. However, sometimes I’ll receive multiple emails that each include a simple task, so I may ask them to summarize the communication in to one email. So, I would suggest tightening up communications, specifically on action items.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Photography Company

"They find the best solution for the problem instead of just finding the easiest way to solve the problem."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Spiral Scout built a new website for a magazine photographer that included an internal asset manager, a distribution system for clients and the media, and e-commerce functionality for purchases.

The Reviewer
 
1-10 employees
 
San Francisco, California
Drew Altizer
Owner, Drew Altizer Photography
 
Verified
The Review
Feedback summary: 

The client commends Spiral Scout for their ability to tackle complex problems by providing high-end solutions. Their project management and communication skills have improved over time, and their value to cost ratio is very good. They are consistently recommended to others.

BACKGROUND

Introduce your business and what you do there.

Drew Altizer Photography is a photo agency that shoots parties for magazines. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Spiral Scout?

We needed a new website to be able to organize photographs and distribute them to the press, guests at parties, and clients.

SOLUTION

What was the scope of their involvement?

They ran the project by helping us to articulate in a scope document what we wanted to do and then they built the website on a proprietary platform of their own. The website has an e-commerce component allowing clients to purchase photos as downloads and also to print through a third party.

They had to figure out some difficult features around metadata. Every developer we’ve used has struggled with it, but Spiral Scout made it look easy. They essentially built four websites in one website. The first one was a digital asset manager for our internal use as well as a distribution system to the media outlets we service. Then we have a website just for guests which is the e-commerce component. Then we have a system of delivery for our clients.

How did you come to work with Spiral Scout?

I found the Cutcaster website and found out that John Griffin had developed that. I contacted them because I knew they would understand metadata.

How much have you invested with Spiral Scout?

We pay them based on time and materials. We’ve spent over $100,000.

What is the status of this engagement?

We’ve been working with them for a couple of years. The work has been ongoing with maintenance and updates.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

People like it but I don’t know that it’s tied directly to them. They were able to solve some tough problems. The end user will either like the design or user experience but won’t be able to know exactly what Spiral Scout did.

How did Spiral Scout perform from a project management standpoint?

They’ve been very good, and it’s gotten better the longer we’ve worked with them. Spiral Scout has grown and expanded their process which has made things run better.

What did you find most impressive about Spiral Scout?

Their strength is in understanding and realizing solutions to problems. They’re very smart and curious about problem solving. They find the best solution for the problem instead of just finding the easiest way to solve the problem. My experience with three other developers has been that they’ve said they could solve our problems but couldn’t deliver on their promise. Spiral Scout is honest, and if they can’t do it, they will tell me.

Are there any areas Spiral Scout could improve?

The biggest area of improvement was at the beginning of the project with issues around communication. I now have a project manager who seems to make that much easier.

5.0
Overall Score I feel really good about them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our schedules were not as firm as some probably are. When we’ve needed something quickly, they’ve always gotten it done on time.
  • 5.0 Cost
    Value / within estimates
    The value for money is great.
  • 5.0 Quality
    Service & deliverables
    They built what we asked them to build.
  • 5.0 NPS
    Willing to refer
    I recommend them all the time.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
0483487
Date of Formation
May 30, 2011
Last Updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Apr 24, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
19
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 6, 2019