What evidence can you share that demonstrates the impact of the engagement?
This team is able to turn ideas into tangible concepts and assets. They can handle photography, creative work, music, editing, and whatever else we’ve needed. We’ve built a great relationship over time and have grown accustomed to each other’s processes. They make decisions that work well for everyone involved.
How did Spinning Rock perform from a project management standpoint?
They were amazing with communication. Deliverables were always on time, and they would respond to our questions within 24 hours.
What did you find most impressive about them?
They act fast on emerging industry trends and embrace new technologies very quickly. Even though I have connections with major companies, they always seem to be ahead of the curve and able to provide our team with new information.
Are there any areas they could improve?
At this point, clients work directly with creative resources. It may be helpful to have dedicated account managers. I’d also love it if they had a physical location in New York.
Do you have any advice for potential customers?
Feeding them ideas and allowing them to run with them is the most effective way of getting the most out of their team. Make sure to have strong brand guidelines and goals, though. That will help to guide them.