How do you feel about the results of the project now?
Have you received any feedback from your users or partners, things like that about the site?
Yes, from the engineers who used my site who were around when it was being switched to the new design. They were very impressed and since the early improvements of all of the incremental search, not that dramatically changed but the site is always moving. It’s always changing, so it’s constantly getting up to date.
Compared to the other people you’ve worked with do you find anything unique or special about Spigot Design?
They’re just so responsive. So communicative. When my wife goes to have her hair done, she’s sits down there and says to the hairdresser, I’d like it kind of sort of, you know, and the hairdresser seems to get it. Spigot Design is like that. I’m not a Web guy. I use it. I have no interest in learning that myself, but what's really outstanding about them is that they listen and interpret, and they work on increments, such as let’s try this how this goes. You get to where you’re going.
Do you think there is any area that they may be able to improve upon a little bit?
If there are areas, none of them come through to me. I know that glowing recommendations are not useful. You have to be critical, but, truly as far as I’m concerned and what my needs are, I really can’t identify anything.