What evidence can you share that demonstrates the impact of the engagement?
Much of the work we do on our platform is based on our sales contracts. They dictate our project requirements and timelines. We judge SPEEDNET’s performance on their ability to meet our hard deadlines; so far, they have met every launch date without sacrificing quality in each deliverable.
How did SPEEDNET perform from a project management standpoint?
SPEEDNET can quickly scale the size of our team to accommodate our project requirements and budget. We communicate with the project manager to get a feel for the roadmap and resources we need to complete a project. That may involve hiring new talent or rolling someone off another project to join ours.
Our project manager and software delivery manager are the same for every project, and we’ve had a fantastic experience work with them. They work hand-in-hand to coordinate the delivery schedule and to ensure that the team is staffed appropriately and meeting our deadlines. Whenever we give them a large project, they break down the requirements into granular tasks. As a result, SPEEDNET always meets their timeline estimates.
We’ve met a few times with SPEEDNET’s team to work together and problem-solve in person. We also work together quite a bit through desktop sharing and video conferencing tools. Over our two years of working together, we haven’t had any hiccups or miscommunication.
What did you find most impressive about them?
In my opinion, the quality of people that SPEEDNET finds sets them apart from other vendors. Everyone—from the project manager to the developers to the business analysts—cares about the work they do. They come to the table with excellent ideas to solve our problems. They’ve never said no to any of our requests. SPEEDNET is genuinely dedicated to delivering to the client.
Are there any areas they could improve?
The SPEEDNET team is full of perfectionists. They’re invested in finding the best way to solve a challenge, but sometimes that doesn’t fit into our timeline or budget, and we have to readjust their expectations. They have the best intentions, though.
Any advice for potential customers?
Treat SPEEDNET like a partner instead of a vendor. If you're honest with them about what you truly need and expect, they will tell you whether they can deliver