Deliver solution for SME

SpdLoad is Startup Studio - focus on the full-lifecycle solution for early stage startups.

Focus on business expertise and niches. Support customers on each step - Business Analysis, Documentations, Prototype, UX/UI, Development, QA

Just drop me a line - I’ll be glad to help!

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2013
Show all +
Kharkov, Ukraine
headquarters

Portfolio

Key clients: 
We focus on early stage startups. We know how to work with technical founders and explain everything to them in simple language. We focus on finding a product market fit and creating products that customers buy and in which investors invest

Incumato is a SaaS for investors

Customer:


Startup from scratch. Customer from Germany without technical knowledges


Project:


Incumato is a SaaS for investors to risk mitigation investments in startups using AI. Startup from a scratch, that currently looking for fundraising


Result:


To create a proper business plan, our team has validated the idea and collected

feedback from industry to identify achievements we had to reach.We analyzed current solutions to find the best way to put our solution on a market. We've focused on unique proposition regarding existing solutions.Our development team has provided a customer with an Artificial Intelligence expertise to build autonomous sensors connected to application.Besides the existing business of a customer, we've identified opportunities to scale business and let it grow in a successful way.Our team created a promotion plan based on industry research, that allowed to add values to the current business of a customer and create a platform to grow

Noisam is both SaaS and IoT startup based on AI

About the client Our clients' location - the USA, he recieved an excellent level of communication and the delivery of his product.Due to our experienced doctoral level stuff, we provided the client with the hardware prototyping and development. The client received a sensor which was installed in his hostels in a short term which is quite rare for the hardware development - 3 months. The challenge The main task of the system

is automation to create contracts. Since the scope of the system is jurisprudence, it is necessary to create  a legal agreements for various types of civil cases Delivered value The whole project allowed the client to reduce the number of his employees down to 1 person.  The client received an ability to break into 3 new markets including smart house systems market; The client received a contract to cover 500 hotels with this audio recognition system.

Dogiz is a marketplace for pet care startup

Customer:


The customer from Israel had a mobile development team and wanted to build a web application


Project:


Dogiz is a project developed from the MVP stage up to the great SaaS for petcare business.  While the platform was working, the solution was scaled without any technical issues to let it start monetization


Result


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The user-friendly interface for CRM was successfully created, in spite of a really complicated solution and requirements for data analytics.Our team kept the continuous application working, whilst implementing the new, complicated business logic to enable the project to generate revenue.

According to the requirement, the platform was supposed to be online whilst scaling.

Actually, it was the main challenge for our team. However, with our current expertise, we provided the normal workflow of a CRM system and kept the system working without any bugs.

Noticesound is SaaS Software for musical startup

Customer:


The customer from the Netherlands requested to us with an idea to create an AI solution for the music industry. 


Project:


Noticesound is a SaaS to predict musical talents. Startup from scratch developed a successful MVP and expanded development.


Result:


Firstly, we guaranteed that if we hadn’t demonstrated

enough level of involvement in scaling business, we would do the cashback.

We had validated the idea and made a number of researches to prove that there was no need in AI on the stage of MVP. It allowed us to save money and raise funds.

VideoNext is a SaaS application for video streaming company

Customer:


The USA customer had already had active desktop applications and soft technical requirements for our team, they were not relevant for web development.


Project:


VideoNext is a 10 years old SaaS for managing video surveillance that came to us with the desire to make a pivot. Our goal was to create a new product. 


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Result:


Our team let customers look at the business model from the other hand. We analyzed the competitors, the existing product and brought out the technical specifications for the SaaS model, instead of expanding the development team.

We provided business analyst and interface designer.  After 3 months, the client started changing his current business model.The new strategy allowed the client to visibly reduce development costs since C ++ developers have higher salaries and simplify business scaling.

Within 2 years, we launched 2 online platforms with access for current customers and developed a  mobile platform for new customers.

BlueAcademy is a SaaS application for psychological tests

Customer:


The customer from Germany requested to us with an idea to create a solution to improve HR management.  


Project in process:


BlueAcademy is a cool SaaS to improve HR management in enterprise companies. Startup comes with changeable requirements.


Our solutions:


Customers change technical and business

requirements. Together with the customer, we improved the business workflow with an Agile approach to adopt new requirements and keep all deadlines.

We've synchronized our teams to overcome any issues, that may appear to keep all deadlines.

Reviews

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App Development for Payment Service

"Their team is focused on creating quality IT products."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

SpdLoad designed and developed the front– and backend of a mobile app that enables shoppers to make purchases easily by scanning QR codes. They also integrated several payment gateways and analytics features.

The Reviewer
 
1-10 Employees
 
Russia
Dmitriy Sosunov
Owner, Smartpolka
 
Verified
The Review
Feedback summary: 

Their team’s work led to a working app that’s begun generating its first sales already in nine locations. Collaborating with SpdLoad was issue-free thanks to their ability to provide frequent status updates and willingness to fix issues and make everything work properly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Smartpolka, an aggregator and payment service for small and medium-sized businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SpdLoad?

We’re a startup and it was our first development experience, so we needed a partner to help us create the app.

What were your goals for this project?

The main objective was to get the service up and running by creating an app that allows users to buy things easily using QR codes. It needed to include web services and checkout features.

SOLUTION

How did you select this vendor?

SpdLoad was recommended to me by another person.

Describe the project in detail.

SpdLoad designed, developed, and configured our mobile app, handling both the frontend and backend portions of the work. They integrated Apple Pay, Samsung Pay, Google Pay, and credit card payment. Overall, the app allows users to pay via QR codes, send messages, and receive analytics.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started testing the app in May. Today, we have a working solution for our clients and have made our first sales in nine fitness clubs in Moscow.

How effective was the workflow between your team and theirs?

The workflow was interesting and effective. SpdLoad helped us fix issues, find bugs, and get everything running correctly faster. We also discussed database specifications together.

During the development process, it was very important for us to have project status updates and know which tasks were done, as well as the impact of the work on the system's operation. This helped both sides find good solutions.

What did you find most impressive about this company?

Their team is focused on creating quality IT products.

Are there any areas for improvement?

It would’ve been better to discuss the details surrounding the UI and backend before building it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their manager took care of all things related to scheduling.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Portal for IT Services Company

"Their knowledge of frameworks and coding languages was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Jan. 2019
Project summary: 

SpdLoad assisted with several web development projects, acting as a support resource for an IT company. The team supplied developers and QA testers.

The Reviewer
 
51 - 200 Employees
 
Russia
Lead Solution Architect, IT Company
 
Verified
The Review
Feedback summary: 

Working with SpdLoad was extremely beneficial. The projects were high-quality. Their team was exceptional at communication. They were understanding and helpful. Their technical expertise spurred future engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an IT company that provides mobile development services to various industries for clients around the world. I’m the lead solution architect of the company, responsible for business analysis and negotiation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpdLoad?

We hired SpdLoad for additional resources. We needed to expand our team quickly because we didn’t have enough people to meet all of our assigned projects.

SOLUTION

What was the scope of their involvement?

SpdLoad worked as a part of our team. They also gave our team the option to support results and coordinate the builds. We worked with them on several projects and had a list of functionalities we needed to develop.

One project was a portal where users could schedule meetings and share information about their plans, experiences, and services. Another was a language learning portal with AI elements. SpdLoad acted as a part of our research and development team, setting up a network and creating additional features within it.

What is the team composition?

We worked with around six of their team members. They supplied one project manager, a business analyst, two developers, and a QA tester.

How did you come to work with SpdLoad?

Our COO found SpdLoad. Before collaborating, our technical staff interviewed their team. Finding a team with hard and soft skills was crucial. That combination works well for us.

How much have you invested with them?

I believe we invested around $40,000.

What is the status of this engagement?

We started working with SpdLoad in August 2018 and finished the project in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SpdLoad worked well with our company. We’ve received feedback from our team that working with SpdLoad on projects has been efficient and communicative. Their knowledge of frameworks and coding languages was impressive. We plan on working with them again on our next project.

How did SpdLoad perform from a project management standpoint?

It’s delightful working with them, especially with Maksym (CEO, SpdLoad). He was quick to answer any question and solve any problem.

What did you find most impressive about them?

SpdLoad is one of the best teams we’ve used. It was nice working with them, and I hope they generate more and more business. From my experience, it’s been hard to find a team with excellent communication, a desire to help, and a strong level of understanding. SpdLoad is the perfect partner.

Are there any areas they could improve?

An additional designer would’ve been beneficial to the project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    All deadlines were met.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve referred them already and will again. SpdLoad is a good team.

Platform Development for Medical Startup

“They offer a good mix of knowledge, energy, and expertise.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Dec. 2018
Project summary: 

SpdLoad built a cloud-based platform to analyze medical data like text and images in real time. The team created an AI algorithm, developed a data-sharing channel, and connected the system to several APIs.

The Reviewer
 
11-50 Employees
 
Munich, Germany
Founder & COO, Medical Startup
 
Verified
The Review
Feedback summary: 

SpdLoad completed the project on time, and the final product elicited a positive market response. They were a valuable resource, delivering high-quality technical work and providing insightful suggestions. The team’s level of engagement and dedication set the foundation for a productive project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder and COO of a medical startup that focuses on collecting, analyzing, and interpreting medical data collected from our oncological clinic partners. We plan to accelerate and enhance cancer research using an AI analytics algorithm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SpdLoad?

We needed a vendor to develop a cloud-based platform to support our data analysis.

What were your goals for this project?

Our end goal was to offer a product that improved the quality of contemporary cancer research and increased the survival rate among patients.

SOLUTION

How did you select this vendor?

We considered eight vendors for the project in total, but we ultimately chose SpdLoad. They were flexible and willing to dive deep into our project from day one. They were available and responsive. Lastly, they were very experienced in the IT field and had an impressive portfolio to prove it. In our opinion, SpdLoad offered the perfect balance of price and value.

Describe the project and the services they provided in detail.

SpdLoad created the infrastructure for the cloud platform and the server. They also created an AI algorithm to analyze medical data like examination results, text, and images, in real time. The team was responsible for building a channel for file sharing and connecting the platform to several APIs for picture and information sharing.

What was the team composition?

We worked with a team of eight. Our primary points of contact were a project manager and a data analyst. The CEO was also available for more high-level conversation.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was our medical team’s first software-based initiative, and with the help of SpdLoad, we were able to deliver it on time and elicit a favorable market response. They were a great partner, exceeding our expectations in terms of development and consulting services. After doing some brief market analysis, they helped us build a product that filled an open niche in the German medical market.

How was project management arranged and how effective was it?

Their team was always engaged and focused on our project. They were available at a moment’s notice, even over weekends and holidays. SpdLoad also contributed several valuable suggestions to improve the technical aspects of our solution, which ended up giving us a competitive advantage.

What did you find most impressive about this company?

They offer a good mix of knowledge, energy, and expertise. SpdLoad is very customer focused, always looking for original and unconventional ways to build an effective solution.

Are there any areas for improvement?

All of the crucial aspects of our project were completed flawlessly. They don’t have their own server storage, but we were able to bring on a partner company to overcome that obstacle. That wasn’t necessarily an issue—it would just be easier to have the entire platform in one place. Other than that, there weren’t any notable weaknesses.

5.0
Overall Score I highly recommend them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project manager addressed our concerns within minutes and stayed on schedule throughout the engagement.
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but the cost is fair for the quality they offer.
  • 5.0 Quality
    Service & deliverables
    The product met all of our expectations.
  • 5.0 NPS
    Willing to refer
    I’ve already shared their information with my network.

UX/UI Design for a PropTech platform

"They have diverse knowledge and connections..." 

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Dec. 2017 - Ongoing
Project summary: 

SPDLoad is redesigning a web UX and simplifying onboarding. They worked off of existing wireframes and prototypes to start modifying frontend HTML.

The Reviewer
 
1-10 Employees
 
Germany
Founder, Rental Management Company
 
Verified
The Review
Feedback summary: 

Early feedback is positive. SPDLoad responds promptly to concerns and demonstrates a wide breadth of industry knowledge. There have been miscommunications, but they haven’t surpassed those of a normal project.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of a rental management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SpdLoad?

We needed UX/UI design help to improve our web frontend as well as our onboarding process.

What were your goals for this project?

We wanted to improve our platform’s UX.

SOLUTION

How did you select this vendor?

They were recommended to us. We brought them in to analyze our platform and they made suggestions that impressed us.

Describe the project in detail.

We built a roadmap of changes we needed to adopt. Then, we drew wireframes and created clickable prototypes to ensure that they fit our needs. SpdLoad then worked on the frontend HTML.

What was the team composition?

We had a dedicated project manager, but we also worked with business analysts, front– and back–end developers, a designer, and a prototyper.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are still in development but the feedback from our early adopters is great. The management system’s UX is much clearer and requires fewer steps.

How effective was the workflow between your team and theirs?

Overall the communication is fine and they respond quickly. Sometimes we have misunderstandings that cause requirements to be refined, but that’s a normal project challenge.  

What did you find most impressive about this company?

They have diverse knowledge and connections that include AI, web development, programming languages, and different project management methodologies.

Are there any areas for improvement?

Design and implementation should go hand in hand so that we don’t need to go through multiple iterations. Also, the number of parts needed should be estimated in the beginning so the customer knows where the journey will end.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Ongoing Software Dev for Music Data Analytics Company

"They have a diverse set of skills which makes them more convenient to work with."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

SpdLoad assists with developing a music software system that improves decision making by providing insightful market data. They provide a 6-person team that rotates according to project needs.

The Reviewer
 
1-10 Employees
 
Amsterdam, Netherlands
Director, Music Data Analytics Company
 
Verified
The Review
Feedback summary: 

SpdLoad responds quickly to issues and sticks to the deadlines. The project isn’t complete yet but has already attracted customers based solely on its design. Taking into account the distance and language barrier, their team communicates often through various applications.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company provides users with a dynamic system for managing their music; it can test the music within specific market segments and then measure the audience feedback. The system was created specifically for the music and entertainment industries and its purpose-built infrastructure is the perfect platform to conduct market research and discover music with the highest rates of success.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SpdLoad?

We had to find a way to gather and harness our music data in a more interactive way which would allow managers to analyze the data and enable them to make better decisions and work more efficiently.

What were your goals for this project?

Our goal was to develop music software that would be available to sell within six months.

SOLUTION

How did you select this vendor?

We chose SpdLoad because their skill set is diverse and their cost was within our budget.

Describe the project in detail.

The development work was based on the designs that we already had. We provided the documentation and guidelines and discuss the required features for each version. They only focus on the IT operations and report to our IT manager.

Explain how the solution addressed your business challenge.

The research software allows users to test music amongst specifically designed groups; the results effectively replicate market conditions and are able to reliably predict the chances of consumer uptake. We present an opportunity for users to validate creative decisions with data—this means more calculated, informed choices for your business, marketing, and content strategies. The result is an improvement in music releases, acquisition decisions, and the discovery of trends and potential hits.

What was the team composition?

The project team has about 20 employees and we are working with 6 of them. They have a project manager that decides over the team combination based on our demands. The consistency of the team is quite good and doesn't change.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

We haven´t launched the software yet, however, we did renew the contract three times. The efficiency is increasing and we have gained customers based only on the designs of the software. The initial goal is still ongoing as planned.

How effective was the project management?

Project management and communication are sometimes difficult because of the distance but we knew this when we started and considered it in our deadlines. They do respond quickly and manage to deliver their work on time. We use several communication tools like Slack, Google Docs, Skype, and GitHub.

What did you find most impressive about this company?

They have a diverse set of skills which makes them more convenient to work with. They react very quickly, even in the evenings and on weekends, which makes them very trustworthy. I flew to their location a month ago to speak to them in person, which I would definitely recommend doing.

What tips or recommendations do you have?

You need to be very clear about which features you wish to develop, otherwise, it could be understood in a different way. Always make sure you have a developer at your side to discuss planning and to have control over the work. Their communication is good, but I’d definitely recommend having another developer that speaks the same language especially if your project has complex logic.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Good.
  • 5.0 Cost
    Value / within estimates
    Their price is competitive with other companies and quality is good.
  • 4.0 Quality
    Service & deliverables
    Their quality is good but I would like to see more documentation.
  • 5.0 NPS
    Willing to refer

Online Infrastructure for E-Commerce Development Startup

"Everybody at SpLoad ... can finish difficult tasks in a fraction of the time it would take other developers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

SpdLoad provided a team of 7 – 8 developers to create several user interfaces, a backend admin, payment integrations, e-commerce features, and more.

The Reviewer
 
1-10 Employees
 
Norway
CEO, JOS Enterprises
 
Verified
The Review
Feedback summary: 

SpdLoad's team has a positive attitude that takes the job headfirst regardless of difficulty. Their work has increased conversion rates by 60 – 70%. Overall, they’re easy to reach, communicate well, and follow all requirements closely.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We’re a startup company in early stages of developing different kinds of e-commerce platforms within the art market, recruitment, and the human resources industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SpdLoad?

SpdLoad has been hired to develop advanced UIs [user interfaces] with different account levels and degrees, a backend admin with monitoring facilities, internal search engines, payment integrations with a buyer/seller interface, and further advanced e-commerce features.

What were your goals for this project?

Our goal is to develop leading platforms within the industries we bet on. We want user-friendly search engines for attracting traffic and e-commerce interfaces for internal selling between seller and buyer accounts. Several platforms have been integrated to each other with complicated redirection and verifications of users’ corresponding data.

SOLUTION

How did you select this vendor?

We were searching for a highly competent web team and found them on Upwork, where they had a high satisfaction score and wide portfolio. We received many offers from different web agencies, but through our communication, we felt that SpdLoad had the best capabilities for our challenges and projects, mainly based on their answers to complicated questions.

Describe the project in detail.

In the beginning, we showed them sketches of designs and functionalities explained with logic. The web developers started to reproduce the frontend design and followed up with building features and the backend. We were confronted with unpredictable difficulties at times, but we resolved them by working together to find great affordable solutions.

When the platforms were almost completed, we began thorough testing with Sandbox payment and created online worksheets with bug lists where we could add tasks and screenshots that were marked as solved when the task was done. During the process, we also cooperated to find and create improvements that further increased usability, order, and efficiency. Among other things, we discussed alternative payment integrations and email services where they involved specialists to find the best possible solutions.

Explain how the solution addressed your business challenge.

Previously, we had cooperated with a couple of local web companies and the experience was completely different with not only the costs but also regarding availability and follow-up.

The usual attitude about our area of work is that it’s impossible or too expensive/time-consuming. SpdLoad is much more positive and just does the job. Sometimes there is more work than expected, but they take it as a learned lesson, which in my eyes is a great attitude that brings ample knowledge and an improved/extended service in the long-term.

When we started to search for developers in other countries, we were somewhat skeptical since it is difficult to know what kind of people you will find. You can also find developers who are cheaper at an hourly rate but end up being more expensive when doing the work since their education level is low. Everybody at SpLoad has a high education and can finish difficult tasks in a fraction of the time it would take other developers that view their work as a hobby.

What was the team composition?

The company has a large team of about 30 developers with specialties in different areas. For our projects, about 7 – 8 developers have been involved in different stages and areas such as frontend, backend, server/SSL/email, payment integrations, features, and more.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The automated payments and the backend monitoring features save us a lot of administration work. The improvements on the frontend have increased conversion rates by 60 – 70 %. We’re still in an early stage, but with the improvements in conversions, we can finally make the business pull through with a larger income while also spending less on marketing.

How effective was the project management?

We communicate through Skype and Google Worksheets, which makes the process very effective. We can share screenshots with Lightshot in few seconds, add it to the bug list or to Skype, and discuss the details. In Skype, the representatives for different areas of the project collect the topics discussed and the harmony is very good.

They’ve been available to us almost at all times of the day and their communication and follow-up are wonderful. We can share documents, text material, icons, and images directly as they show up.

What did you find most impressive about this company?

The reproduction of our designs and sketches is nearly identical and the functionality works just as we described it. Their level of competence is very high—when it comes to complicated tasks in advanced fields, they have experts ready to find solutions. In retrospect, I think that we made the right decision in choosing these people.

What tips or recommendations do you have?

Having clear sketches and descriptions makes the work much better and more efficient. Furthermore, we use Google spreadsheets for task lists where we can add screenshots and other data, which makes the process very productive.

5.0
Overall Score They have a brilliant, competent team that always delivers.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are professional when it comes to scheduling. They are both positive and realistic.
  • 5.0 Cost
    Value / within estimates
    They comply with the budget very well and can get a lot done in a few hours.
  • 5.0 Quality
    Service & deliverables
    They provide high quality, robust, and high-speed code and scripts.
  • 5.0 NPS
    Willing to refer
    Basert på vår gode erfaring, vil vi aldri anbefale eller henvise til andre webbedrifter.

Website Development for Entrepreneur's Fitness Startup

"I love it that SpdLoad views all tasks as solvable—that’s the attitude I want in a provider.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

SpdLoad is building a custom e-commerce site that features high-definition training videos and hundreds of recipes. They continue to enhance the site and will provide maintenance after the public launch.

The Reviewer
 
1-10 Employees
 
San Jose, California
CEO, Katia KITA
 
Verified
The Review
Feedback summary: 

The site has received positive feedback for its simple and intuitive UI, and beta testing yielded few issues. SpdLoad’s enthusiasm for the project stands out, along with their technical expertise, streamlined communication, and customer focus. These qualities have contributed to superior results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a trainer and the CEO of Katia KITA LLC. My product is gender-friendly, but the majority of my users are female—moms, to be more exact. I have developed a unique video program combined with a masterfully-designed meal plan in order to bring some incredible results. We are in beta-testing mode at the moment, but we’ve already seen some great results from the program.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpdLoad?

As the CEO of a startup with a limited budget, the challenge was finding good quality for a reasonable price. I needed a reputable and knowledgeable partner who knew what they were doing, as one of my concerns as a non-technical person was about being ripped off. I needed a provider who would tell me what was truly needed for the project and if I needed to scale it up or down.

I explored the market and looked at several products, making sure that mine would be comparable with the best. With many programs and trainers out there, the websites I saw were too complicated and not very user-intuitive. I wanted something simple which could lead to customer retention.

SOLUTION

What was the scope of their involvement?

They have taken care of the web project from start to finish. Initially, we went through a comprehensive discussion of my needs, the type of customization I was looking for, and the required technologies. Based on this, SpdLoad came up with technical specs. While the current trend is to use existing software instead of coding from scratch, I didn’t want to a WordPress template because we needed numerous features on the site—login, authorization, payments, and so on. They used frameworks for my site.

It features training videos, recipes, and Facebook integration. Users have access to HD-quality [high-definition quality] streaming video through their personal dashboards, which are hosted on an on-demand content delivery network. The recipes are divided into breakfast, lunch, and dinner, and include take-out options, snacks, and smoothies. That’s more than 100 options altogether. We have several payment solutions, including PayPal. There is also a blog and a custom referral program through which users can receive discounts.

What is the team dynamic?

I have been in contact with their founder, Maksym Babych, who also manages their team. He is my go-to person, and he makes himself available for any questions. Everything has gone through him so I don’t have to talk to 10 different people.

How did you come to work with SpdLoad?

They were referred to me by a mutual connection. I was looking for a company that had its own staff since smaller web agencies today tend to use freelance resources in a subcontracting model. However, if a freelancer becomes unavailable, the whole project would get stalled. Fortunately, SpdLoad has a full staff, from designers and testers to front and backend engineers.

How much have you invested with them?

The cost of their work has been close to $20,000.

What is the status of this engagement?

We started working with SpdLoad in June 2017, and the collaboration will be ongoing for technical support. I have another project for which I’ll hire SpdLoad. I won’t look elsewhere since I am happy with them and they know my project inside out.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t rolled out public sales yet, but we will launch on January 1, 2018. At this time, I have been monitoring my 100 beta testers closely. I didn’t reach out to more because I wanted the ability to provide close guidance and maintain a dialogue. I receive feedback daily and implement what people ask for.

I can see that the site was developed beautifully. My customers are happy because the website is smooth and intuitive. Everything has worked, and the minor glitches we’ve experienced are nothing compared to what could have been. I know this because I’ve done work with other providers and know how things can transpire. Even during beta testing, when it’s expected for things not to work as planned, we haven’t seen this. I expected to be overwhelmed with technical questions, but this hasn’t happened. This has allowed me to do the work I actually need to do, instead of answering questions and giving directions to the team.

How did SpdLoad perform from a project management standpoint?

I’ve appreciated their customer focus. They understood the urgency of my project and shared my vision. Their estimates and recommendations are quite precise. I can always expect them to deliver everything within my timelines and specifications. I’ve found them trustworthy, which is a factor I bring to my own client relationships.

What did you find most impressive about them?

I love it that SpdLoad views all tasks as solvable—that’s the attitude I want in a provider. If a client comes to me asking for a certain fitness program, I will not tell them that it won’t work; I will work around it. In contrast, other providers imposed their own approaches, which didn’t work for me.

Are there any areas they could improve?

Not at the moment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Dev Projects for Ticket Purchasing Platform

"[T]he accountability is very good and so is the speed of delivery."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

SpdLoad provides support for ongoing development projects. Since the collaboration began, they have worked on webpage redesign, app building, and platform backend.

The Reviewer
 
1-10 Employees
 
Hamburg, Germany
Andrei Bratuhin
Managing Partner, Tixcom
 
Verified
The Review
Feedback summary: 

They have successfully contributed to numerous projects, maintaining a solid workflow. The team's notable strengths include quality PHP development, responsive communication, and reasonable costs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a startup ticket-selling service. Users can register on our platform, create events, and sell tickets on our website with the help of a widget that can be embedded on any website. I'm a managing partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpdLoad?

We needed professional software developers at a reasonable cost. We are a German startup and the local development cost is very high, so our purpose was to find more affordable resources.

SOLUTION

What was the scope of their involvement?

SpdLoad has been working on the backend side of our project and making page redesigns on our website. Since we don’t have time to redo the whole site at once, we’re focusing on the most important pages. We're also developing an Android application and plan to create an iOS version soon.

After a user creates an event through the administration panel, writing a description and setting prices, they will have access to a small JavaScript widget to put on their website, through which people can buy tickets. After selecting tickets through the hall plan, they pay and receive digital copies to print at home. The same process works through the widget and our website, and the tickets are scanned through our app during events.

What is the team dynamic?

There are a few specialists from SpdLoad who work for us. We currently have one PHP developer working for our project full time, as well as a project manager who coordinates the process. There are numerous tasks, so we’re working intensively.

How did you come to work with SpdLoad?

We received a recommendation from a friend who had run a project with them. We had a few conversations, did a test period, and decided to work together.

How much have you invested with them?

The cost of their work so far has been €35,000 to €40,000 [$40,000 to $47,000].

What is the status of this engagement?

We started working with SpdLoad in December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a good workflow. The developer in our project is responsible and always there to help us with urgent issues. We're happy with the collaboration.

How did SpdLoad perform from a project management standpoint?

We mainly communicate over Skype with the project manager, who usually answers within 10 minutes to an hour. If we have questions or feedback, we can discuss it with him. He always listens to our suggestions and draws the right conclusions.

What did you find most impressive about them?

Responsibility is important for us because it’s not easy to find partners who try their best. We can’t professionally judge the quality of code, but the accountability is very good and so is the speed of delivery.

Are there any areas they could improve?

Our developer didn’t always estimate deadlines correctly. We’ve had delays of a few days, but this has only happened once or twice in the last year.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Dev for Travel Based Delivery Platform

"I can call them anytime I have an issue and receive a quick response."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Ongoing
Project summary: 

SpdLoad transformed an MVP into a functioning app for a peer-to-peer delivery service. They offered their input in order to design a kind of platform that had never existed before.

The Reviewer
 
1-10 Employees
 
Vietnam
Thai Nguyen
Founder, Airbasket
 
Verified
The Review
Feedback summary: 

Despite some initial staffing and communication issues, SpdLoad was considerate, responsive and talented. They were always happy to adjust to changing specifications and business needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a peer-to-peer international delivery platform connecting travelers with people who wish to order products or send packages abroad. If someone from the US wants to order a product from Vietnam, for example, they can connect to a person from the country, who will be traveling to the US. Essentially we're an Uber for international parcel delivery.

The company is made up of myself and my partner. We also have outsourced designers, and my brother has helped on the MVP over the last two years. We're located in Vietnam.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with SpdLoad?

I needed to find a responsive partner who could build the platform for me. I had a two-month collaboration with another team and saw some bad results, so I needed to find another option. There was no other platform similar to mine to use as an example, so I needed to plan everything and work together with the developer.

SOLUTION

Please describe the scope of their involvement in greater detail.

I had an MVP solution and a user base, but the platform itself did not exist. SpdLoad adapted my concept into the actual technology. We initially developed a responsive web application using Angular and Laravel.

SpdLoad was flexible around the features we'd be building, and advised me on how to build a product that could evolve over time. SpdLoad assigned a Russian-speaking team for my project, which made it easier for me to work with them. They understood my business concepts and adapted the platform to best suit those. Even after the specifications were set, it was easy to change and adapt them. My US partner reviewed SpdLoad's work and approved it.

I was in contact with SpdLoad's head developer, who consulted me on every aspect of the project. He put together the rest of the three-person development team. At one point, we introduced an additional resource.

How did you come to work with SpdLoad?

SpdLoad was recommended to me by my partner and mentor, who was using them for an AI project. I saw their portfolio, liked it, and contracted SpdLoad.

Could you provide a sense of the size of this initiative in financial terms?

The cost of SpdLoad's work has been $8,000 for our initial phase. With the changes I requested, the total has gone up to $11,000.

What is the status of this engagement?

I have been working with SpdLoad since August 2016. The backend has been completed, but we've needed to make a lot of changes and adapt the design accordingly. We estimate that the app will be ready in three weeks, at which point we will start beta testing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

SpdLoad did everything I asked for. My mentor looked at their work and approved most of what SpdLoad was doing. Everything has been fine on their side, even though the app hasn't launched yet.

How did SpdLoad perform from a project management standpoint?

One of our developers left the project, and it took SpdLoad some time to find a replacement. They did adjust the billable hours accordingly, which I respected. From a project management perspective, this still shouldn't have happened. I expected SpdLoad to have some ongoing contracts with developers in order to prevent incidents like this one.

What distinguishes SpdLoad from other providers?

What I like about working with SpdLoad is that I can call them anytime I have an issue and receive a quick response.

Is there anything SpdLoad could have improved or done differently?

The only drawback was our developer leaving, but I was compensated for this by SpdLoad. Bad things will happen, but I am satisfied with my collaboration with SpdLoad.

Do you have any recommendations for others considering working with SpdLoad?

Don't be shy in asking questions; SpdLoad will answer them. It's also best for customers to have some understanding of the technology. I had to address technical issues with my partner since I don't have a background in IT. It was hard to find a common language with SpdLoad's team in the beginning because of this, but they've adapted to my lack of knowledge and are now using language that I can understand.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already referred SpdLoad.

Web Development for Ukrainian Advertising Agency

"They give good advice in terms of design and general approach since they work with foreign markets."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2015 - Ongoing
Project summary: 

SpdLoad redeveloped the company website and made it adaptable to the mobile platform at a reasonable price. They have provided all the support and did all the new modules on the first project.

The Reviewer
 
11-50 Employees
 
Ukraine
Elena Aksyonova
Owner, Impacto Group LLC
 
Verified
The Review
Feedback summary: 

The website received positive feedback from the customers, the management, and staff. SpdLoad is a responsive, innovative and client-oriented team. They know the latest trends and give suggestions to avoid mistakes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please introduce your business and what you do there.

Our company's name is the Impacto Group, a communications and market research firm. We are currently representing several brands in Ukraine, one in Spain, and one in Great Britain. We are exclusive distributors for those countries, and we are starting a consulting business for companies who want to enter China. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SpdLoad?

We developed our online store with another company, and it was very expensive. But, when we wanted to add some additional features, we very quickly realized that what we bought was very limited. The company that was developing the site was very expensive and not very responsive. They were putting us on a waiting list of something like two or three weeks. Today, that is an unacceptable waiting period, particularly for something online.

While I was trying to figure out a solution to this problem, SpdLoad contacted me. There are, of course, many companies that offer their kind of service, but the way they contacted us, and the way the email was written, they just caught my attention, so I gave them a chance to present themselves.

SOLUTION

What was the scope of their involvement?

The first thing we did was a mobile adaptation for the website because our website was not set up for mobile. This was the first work they did for our site. They were quick, they were very professional, and the price was very good. Slowly, we stopped working with the first company, and we have now entirely stopped working with them on the current project.

We've been working with SpdLoad for more than a year now. They have provided all the support and done all the new modules for us on the first project. Then, we started a second project from scratch called OpenCart. It's another Internet website, an Internet shop. We haven't launched as yet, but compared to the first site it's bigger, more expensive and has much more features. Essentially, we now have two projects with SpdLoad.

The first website was on MODX. When we contacted SpdLoad for additional modules for the website, they didn't have a manager working with MODX, but they found a very good programmer very quickly. I am happy with the person they found because the first company had programmed the platform in a way that made it very complicated for their clients to leave them. It was challenging to find someone who could take their place in our store. SpdLoad found this person, and we are very happy with him.

How did you come to work with SpdLoad?

They contacted us, and I gave them a try with the mobile application for the first website. They did everything great, so step-by-step, I started to give them more tasks. That was how we started to work with them.

How much have you invested with SpdLoad?

We have invested around $6,000 with the mobile application for the existing website. We've already invested around $4,000 in the current project, and it is not yet finished. I think in total it will come in at about $7,000 to the moment of launch. Then, monthly support requires some expenses.

What is the status of this engagement?

We began working with SpdLoad in June or July 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

We have both wholesale and retail customers using the site, and we are receiving very good feedback. First of all, people were complaining that the site was not mobile-friendly; now it is and is being used at a very good rate. Then, we have our own managers who are working with the site, and they are very happy with what we did with SpdLoad. Some modules were created from scratch to help us manage the warehouse, something we invented ourselves that is very easy for us to work with. Our company employees and managers are very happy with the site.

How did SpdLoad perform from a project management standpoint?

Their project management is very simple and easy for me to use. We are using Google Docs. There is a spreadsheet where we input what needs to be done. SpdLoad works very quickly and updates the status of the project frequently. When I need to clarify something, they respond very quickly. They're always online.

The other company that we had been working with was just not reachable, which was very tough, especially when the site was not working. Since we began working with SpdLoad, the site is always working, and if I need something – weekends or weekdays – there is always someone taking care of us.

What did you find most impressive about SpdLoad?

They are very client-oriented. They are very quick. They give good advice in terms of design and general approach since they work with foreign markets. That was one thing I liked about them – they know the latest trends, and they give great advice. If I say let's do this, they might point out what is trending now and suggest a different way. I am very glad they gave that kind of advice. In a couple of cases, I had some reservations but, in time, came to understand that they were right.

They give very good professional advice in a way that is not offensive. Even if I have a stupid idea, they never tell me that directly. They know how to communicate and give good advice to avoid mistakes. SpdLoad is not just a company who is doing what you tell them to do and doesn't care about your business. They do care, and that's very important. I feel like they are a part of our team.

Are there any areas SpdLoad could improve?

This is only the third vendor I've worked with, and compared to the first two, I can't suggest anything. Maybe there is always something that could be done better, but I just don't have the experience to say. Everything is good for me now.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes, they need to take a little more time than they first estimated on a particularly challenging task they haven’t done before.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them to several friends. As far as I know, at least one of them has already signed a contract with SpdLoad.