What evidence can you share that demonstrates the impact of the engagement?
Working under a tight schedule, we needed to launch the product at an expo in Las Vegas. Spartans AI managed to bring us a beta version of the end product. We’ll start onboarding people into that system during the first quarter of 2019, but we need to finalize some issues that they weren’t able to fulfill due to our schedule. There were some hiccups at the start of the project, but they’ve done an excellent job adhering to our schedule overall. Their team delivers above average work faster than similar vendors. They’ve achieved more than we expected.
How did Spartans AI perform from a project management standpoint?
We use Slack and 4–5 other collaboration platforms for QA, development, product management, and design. They’re communicative, so we have a good connection with the actual developers working in Belarus. If we ever face a technical issue, someone from my team will work directly with their development team. They’re willing to collaborate, hear advice from others, and make relevant changes. They’re capable of considering new options when fulfilling development needs.
What did you find most impressive about them?
I appreciate their ability to learn on the job. Despite recently starting our relationship, we’ve had to overcome several challenges regarding blockchain systems, cannabis regulations, and development requirements. Initially, Spartans AI didn’t understand the difficulties that come along with serving medical institutes. As a result, it took us nearly two months to adequately accommodate all of the project’s requirements. Once we got everything organized, they were able to change elements of the project in response to newly imposed regulations. Overall, they’re a great firm and we’ll likely continue working with them in the future.
Are there any areas they could improve?
They need to improve the QA team’s ability to work with SaaS platforms. They’re more experienced with the QA process involved with mobile app development. Other than that, we haven’t faced any issues with Spartans AI.