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eCommerce Biometrics, CRO & UX Specialists

London eCommerce UX Agency 

 

Space Between is a multi-award winning eCommerce agency, with offices in Kent, Manchester, London and Europe. Space Between specialise in digital assessment and transformation of User Experience and Conversion Rate Optimisation for eCommerce retailers. 

 

 

Hybris Gold Partners

 ●  eCommerce User Experience ● 

Conversion Rate Optimisation

 

  • Min project size
    $5,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 2016

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    Pricing Snapshot

    Min. project size $5,000+
    Avg. hourly rate $50 - $99 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    Space Between offers competitive pricing, with a notable project cost of £15,000 for a comprehensive UX engagement. Clients appreciate the value for cost due to their innovative techniques and thorough insights, making them a strong option for businesses seeking effective user experience improvements.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 3 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Space Between Review Insights

    Overall Review Rating

    5.0
    • Quality 4.9
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Innovative Testing Techniques

      Clients praised Space Between's use of cutting-edge testing equipment and methods, which provided deep insights into user behavior and emotional responses, aiding in identifying overlooked design flaws.

    • Effective Project Management

      Space Between was consistently commended for their effective project management. They maintained clear communication, kept clients informed, and were flexible with schedules and deadlines.

    • Comprehensive and Actionable Insights

      Clients appreciated the detailed and actionable insights provided by Space Between. These insights were often used to inform broader strategies beyond the initial scope of the project.

    • Lack of Specific Metrics in Some Cases

      While overall feedback was positive, some clients noted a lack of specific metrics to demonstrate the impact of Space Between's work, though they did observe general improvements.

    • Strong Alignment with Client Goals

      Space Between showed a strong alignment with client goals, ensuring that their solutions were tailored to meet specific business needs and objectives.

    • Efficient Shopify Setup

      Space Between efficiently set up Shopify accounts and provided comprehensive support, helping clients understand and maximize various e-commerce tools.

    Space Between Reviews

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    Services
    Project cost

    UI/UX testing for British Heart Foundation

    • UX/UI Design
    • $10,000 to $49,999
    • Mar. - Sep. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were friendly, informed, passionate, and patient!"

    Senior UX/UI Designer, British Heart Foundation
    Will Round
    Verified
    • Nonprofit
    • London, England
    • 10,001+ Employees
    • Online Review
    • Verified

    Space Between improved and tested the UI/UX of a research charity organization's website by providing equipment to measure and optimize for emotional responses from users. 

    User Testing for E-Commerce Frozen Food Retailer

    • UX/UI Design
    • Confidential
    • Jan. - Mar. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “They were able to use their experience with other case studies to inform our project.”

    Lead UX Designer, COOK Trading Ltd
    Christine Berry
    Verified
    • Food & Beverages
    • Canterbury, England
    • 501-1,000 Employees
    • Online Review
    • Verified

    Space Between piloted extensive user testing on an e-commerce site to improve the UX. Afterward, they led a workshop to present their findings in detail and provided comprehensive informational printouts.

    UI/UX Design & Research for Entertainment Company

    • UX/UI Design
    • $10,000 to $49,999
    • Sep. - Dec. 2017
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    “The debriefing was a huge eye-opener for our business.”

    Head of Marketing, Merlin Entertainments
    Ulf Tiedemann
    Verified
    • Arts, entertainment & music
    • London, England
    • 1,001-5,000 Employees
    • Phone Interview
    • Verified

    Space Between conducted a full day of on-location user testing to assess customers’ experience. They compiled a booklet of analyses and recommendations for new pages, designs, and user journeys.

    Shopify Development for Retail Company

    • E-Commerce Development
    • Less than $10,000
    • May 2018
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We now have a better understanding of how to strengthen our online store for the future."

    Creative Director, We Are Temple
    Macaila Vorster
    Verified
    • Retail
    • London, England
    • 1-10 Employees
    • Online Review
    • Verified

    Space Between helped set up a Shopify account including payment and shipping settings. They also provided advice on Google Analytics, plug-ins, and linked social media to the store.

    E-commerce Development Consultation for Clothing Line

    • E-Commerce Development
    • Confidential
    • Sep. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The improvements they want to make are clear and make sense to us."

    Co-founder, Cucumber Clothing Limited
    Eileen Willett
    Verified
    • Consumer Products
    • London, England
    • 1-10 Employees
    • Online Review
    • Verified

    Space Between provides consultation on online exposure and SEO implementation. They create audits and walkthrough websites for content improvements.

    Showing 1-5 of 5 Reviews

    Services provided

    • SEO
    • Web Development
    • Pay Per click
    • Web design

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