Helping Businesses Find Their Creative Voice
Founded in 2017, Southern Cross Media is dedicated to helping your business flourish through quality digital media content, design, branding, social media marketing, review management, video production and customized advertising.
Focus
Portfolio
Broussard, Culler & Blastic, P.A., Elite Signs & Graphics, Medtech Momentum, Men's Divorce Law Firm, Morgan Trial Law, J. Cheney Mason, P.A.
Welcome to Southern Cross Media
We’re passionate about helping you find your creative voice.
Founded in 2017, we champion unique brands and bring them into the spotlight.
We leverage your business’ strengths to build strategic road maps, and deliver the right customers to you.
Our team offers unparalleled creative solutions to all of our clients, and is determined to see every job through to its success.
Our co founders, Tom Fritchek and Charles Kiester, spent nearly 30 years in the corporate world until one day they realized, “We can do this better!” They found that small business owners often feel the customer service from large corporate entities is lacking, and that they could create a company that speaks to what businesses want. So, Southern Cross Media was born with an eye toward providing excellent value, quality products, reasonable pricing, attention to detail, and great customer service by a small, locally owned company.
Charles Kiester
We’re passionate about helping you find your creative voice.
Founded in 2017, we champion unique brands and bring them into the spotlight.
We leverage your business’ strengths to build strategic road maps, and deliver the right customers to you.
Our team offers unparalleled creative solutions to all of our clients, and is determined to see every job through to its success.
Our co founders, Tom Fritchek and Charles Kiester, spent nearly 30 years in the corporate world until one day they realized, “We can do this better!” They found that small business owners often feel the customer service from large corporate entities is lacking, and that they could create a company that speaks to what businesses want. So, Southern Cross Media was born with an eye toward providing excellent value, quality products, reasonable pricing, attention to detail, and great customer service by a small, locally owned company.
Tom Fritchek
Reviews
the project
Digital Marketing & Social Media Management for Law Firm
"The results we’ve seen have been the best part about working with them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of a law firm. We handle primarily family law and criminal law, with a few other areas, as well.
What challenge were you trying to address with Southern Cross Media?
We hired Southern Cross Media to improve our online marketing efforts and gain more leads.
What was the scope of their involvement?
To start, they revamped my website. They also handle social media marketing efforts through Facebook, publishing various articles and sharing posts that they run by me for approval.
Another effort is they’re encouraging our clients to leave reviews for us to generate more positive content online. The way our system works allows our team to respond to any negative reviews and help the client before they pop up on Google, too. Their team also handles some SEO tactics on Google.
What is the team composition?
For the most part, I have one main point of contact, Tom (Partner, Southern Cross Media), but there are others on the team that support us.
How did you come to work with Southern Cross Media?
We attended the same event and saw a presentation they gave. Someone I knew was also using their services, so I decided to give them a shot.
How much have you invested with them?
Originally, we were spending $1,000 per month, but we now spend around $1,200 per month for the added services.
What is the status of this engagement?
We’ve been working together since 2018.
What evidence can you share that demonstrates the impact of the engagement?
Since starting our engagement, it definitely seems like we’ve had more online leads coming to our website. I think the reviews have helped our visibility a lot, especially because new leads mention the positive Google reviews they’ve seen.
How did Southern Cross Media perform from a project management standpoint?
Tom comes to our office monthly to check on the efforts and go over any progress. Whenever we add a new service to the project, we go over all the possibilities, strategies, and ideas to move forward with. If something comes up, we communicate through text, email, and phone calls.
What did you find most impressive about them?
The results we’ve seen have been the best part about working with them. Although we can’t quantify them, the online reviews have made a huge difference in how people find us. They have had a noticeable impact on our business.
Are there any areas they could improve?
No, I’m pretty happy with their services and everything is going well.
Do you have any advice for potential customers?
Choosing to work with them is a good idea; they’re attentive, knowledgable, and bring results.
The efforts have resulted in more positive online reviews and increased overall visibility for the business. The Southern Cross Media team has been a solid partner, delivering on their promises and ensuring time for regular progress checks. Customers can expect a diligent, skilled team.