Sourceved Technologies Pvt Ltd

Please describe your company and your position there.

Toastmasters International is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. The organization’s membership exceeds 364,000 in more than 16,200 clubs across 145 countries.

Since 1924, Toastmasters International has helped people from diverse backgrounds become more confident speakers, communicators, and leaders. I oversee digital product strategy for the organization, which encompasses digital products and services in support of new and existing members, volunteer leaders, an corporate relationships.

I've been with the company since Q1 of 2020.

For what projects/services did your company hire Sourceved Consultancy Services Pvt Ltd, and what were your goals?

Toastmasters was suffering from both a neglect of its core systems (some of which were well past end of life) and a need for a complete overhaul of its user interfaces and strategy for data management.

How did you select this vendor and what were the deciding factors?

This vendor was sourced by a former colleague, who was overseeing the migration of our ERP platform to Microsoft Dynamics.

He contracted a vendor to support this project that he was familiar with, and this vendor highly recommended Sourceved when my colleague mentioned that I was seeking a vendor in support of our web and cloud management applications.

After meeting with Sourceved, we brought both them and another vendor onboard on a trial basis. Sourceved far outperformed the other vendor. Their velocity was extraordinarily high and far exceeded that of the other vendor, and the quality of their work was fantastic.

As a result I ultimately terminated the contract with the other vendor and expanded our relationship with Sourceved.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sourceved supports Toastmasters both with major projects (such as our planned upgrade to Sitecore and migration of our ecommerce platform) and product enhancements (such as enhancements to our web interfaces supported by Sitecore, LMS platform supporting our digital education content, data structure in Azure and Dynamics, analytics across Sitecore and Google, business intelligence reporting in PowerBI, etc.)

How many people from the vendor's team worked with you, and what were their positions?

• 1 local manager
• 1 lead developer
• 3 senior developers
• 5 developers
• 2 QA engineers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Velocity and quality have both been very high throughout our relationship with Sourceved.

Describe their project management style, including communication tools and timeliness.

We use Azure devops to track the work of these team. Sourceved worked actively on product teams operating using a scrum framework and also participated in projects using kanban. These frameworks were chosen by Toastmasters to manage these activities.

Sourceved did an excellent job of ensuring that their work items were properly updated in devops, attending daily scrum meetings, etc.

What did you find most impressive or unique about this company?

Sourceved is dedicated to excellence. They act as a trusted partner.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

Introduce your business and what you do there.

I am one of the founding partners at Logic Pursuits, a boutique technology consulting firm based in Illinois. I oversee our business across our channels within the digital space, including the digital/cloud transformation, data analytics & automation, and the risk advisory area.

What challenge were you trying to address with Sourceved Consultancy Services Pvt Ltd?

One of the market offerings we have is around content management services for the clients here in the U.S. Sourceved is sort of our tech partner or implementation partner. They bring a lot of expertise, specifically in the areas of technology such as Sitecore, as well as some emerging web technologies.

I’ve used them for my own organization and to deliver services for the end customers, purely for their expertise, years of experience, and the wealth of knowledge they bring.

Secondly, they're based in India, so that helps manage time expectations because we get to work pretty much around the clock — another big piece is about the cost element.

What was the scope of their involvement?

We leveraged them for two projects. Both were in the space where the client wants to upgrade their digital presence, in addition to managing their content.

One company is like a local community center where they push a lot of content for the local members, while the other one is very specific to a wildlife type of scenario, where they promote special programs or educational-based programs for subscribed members — Sourceved helps both clients enhance their digital presence by upgrading their current website. 

Secondly, we use a platform called Sitecore for content management services. By doing that, they’re able to be more agile for quick transformation and the promotion of their content. 

There’s no lagging with Sourceved. For example, if they have some programs coming up, they’re able to quickly use the Sitecore technology or set up a platform that we deliver. With their experience working with larger corporations, they’re able to suggest the best technologies, as well as manage the technical requirements for the end-users and clients.

What is the team composition?

For the first project was spread out across the span of eight months. In total, we dealt with around six developers and senior members of the team on an on and off basis. There were many who kicked off the project and the professionals that onboarded, but on average, six people on that engagement.

The other one was a smaller project that got delivered in like four months. There were about four people throughout the engagement time.

How did you come to work with Sourceved Consultancy Services Pvt Ltd?

I came across Sourceved by doing some research and with some referrals from Sitecore itself. There are only a few companies in India right now that have core expertise in the Sitecore platform, and some of them work in large Fortune 100 environments — which is definitely very costly for our clients.

Sourceved came out pretty on the cost front and expertise — they even surpassed the agency that we were looking at as an alternative. After we got on a call with them, we realized we have other common connections working with some other Indian agencies as well.

How much have you invested with them?

The first project ranged from $100,000–$250,000. The second one ranged from $40,000–$60,000.

What is the status of this engagement?

Both projects were delivered last year. The first one started during the pandemic, which was around June, all the way to early this year. On that one, they still provide us with post-support implementation for technical upgrades and whatnot.

We started the second project towards the end of last year, and we don’t get too much post-implementation or ongoing support for that one.

What evidence can you share that demonstrates the impact of the engagement?

Their expertise really drove the success of the project. The founders were very well-grounded with this type of engagement, and their contribution in terms of the planning really helped drive the success — in the sense of setting the right expectation for the deliverables.

Moreover, the quality of the product is top-notch — if I were to hire a higher agency to do the work, there would not be much difference. In fact, they have surpassed their capability in some areas of development.

They have a very strong command of the technology, which I believe is what drove the success of the project — their experience also drove the planning phase and the core development activities. The third major piece is the cost that they charged for the services. All in all, everything worked out nicely in both engagements.

How did Sourceved Consultancy Services Pvt Ltd perform from a project management standpoint?

The founder is so well-grounded, as the planning really contributed a significant role in driving the success. Having skilled people really helped to execute the plan and as I said, the first project was a little larger in size and took a bit of time — the second one was relatively smaller, but they, together with my team, figured out the best way to work so that it doesn't hamper the deliverable, timeline, and project management mandate.

We use Excel and PowerPoint to track the budget, project, and the different activities — they also used a development schedule-based tool, but that was too technical for me.

What did you find most impressive about them?

One is their approach to design. Bringing the right skilled people really wowed the customers.

The second thing is their technical know-how, which is what’s happening behind the scenes. How they've structured the whole website and how they manage that content on an ongoing basis is a really seamless and pleasant experience from the end-user perspective.

Are there any areas they could improve?

One of the feedbacks I would share is on the educational front. Sitecore is coming up with a lot of new advanced features, and core capabilities in the space of running digital campaigns embedded with reporting features.

They can therefore continue investing in that area to advance their skillset and their capabilities, so that they can add more value to the clients.

Any advice for potential customers?

If a company is looking to drive digital transformation strategy and start with their digital presence, specifically in the space of Sitecore, I would highly recommend them. Give them a chance and at least see their proposals in terms of their approach, how they can help to deliver your requirements, and the cost element.

Please describe your company and your position there.

I am the principal.

For what projects/services did your company hire Sourceved Consultancy Services Pvt Ltd, and what were your goals?

Build a website for a client.

How did you select this vendor and what were the deciding factors?

Previous working relationship

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Built a website on Wordpress based on my design.

How many people from the vendor's team worked with you, and what were their positions?

2

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No

Describe their project management style, including communication tools and timeliness.

Communicated mainly through Skype.

What did you find most impressive or unique about this company?

They had impressive versatility.

Are there any areas for improvement or something they could have done differently?

Design

Please describe your company and your position there.

We’re a digital innovation agency into Sitecore & CRM consultation and integration.

For what projects/services did your company hire Sourceved Consultancy Services Pvt Ltd?

We were looking for an implementation partner with extensive Sitecore experience with industry-level smart practices.

What were your goals for this project?

We wanted to roll out a website with products and a Sitecore CMS.

How did you select this vendor?

They were found through an RFP.

Describe the project in detail.

Sourceved Consultancy Services Pvt Ltd built a website with a CMS database built with custom code. The site needed a robust search feature, customized content, marketing automation, and vendor integration.

What was the team composition?

The team included three Sitecore developers, one QA tester, a project manager, and a tech lead.

Can you share any outcomes from the project that demonstrate progress or success?

Implementation and delivery were smooth and ahead of schedule. The sprint process was visible, well-planned, and on a strict timeline.

How effective was the workflow between your team and theirs?

The workflow between our teams was seamless and smooth. We also had daily standups to avoid any roadblocks.

What did you find most impressive about this company?

Their transparency is impressive. Their skilled team is dedicated to delivering work on time.

Are there any areas for improvement?

So far, I don’t have any comments. If they could have an in-house design team, that would be great.