What was the scope of their involvement?
We first had to sit down and write the spec. We sat with Sonin and specified what we wanted. We were lucky in the sense that we were already running a system, albeit it wasn’t digitized, so we were able to get our specification pretty accurately.
With that specification, we then agreed on them producing wireframes. They wireframed the whole process. We then troubleshot the wireframes and worked out what would and wouldn’t work because some things that worked in Excel wouldn’t work digitally.
They were able to tell us that we didn’t have to do it a certain way and that they could cut it and make it a lot faster. They were also able to tell us they could crunch much more data than we had been doing at that moment which is exactly what we needed.
After the wireframes, we then agreed on the cost and a program in terms of time and off we went. We had a good understanding as to what we needed because we had been doing it for over 20 years, but of course what we didn’t know was what they could do for us, and what they were capable of doing.
What is the team composition?
We worked with 4–5 people, but it depended on the volume of the work at the time. At the peak, there was a maximum of 5–6 teammates, including Lauren (Project Manager).
How did you come to work with Sonin App Development?
Sonin was recommended to us by someone else who had used them. We had looked at 10–12 businesses, and we brought it down to six and then again to three. We brought it down again to one, and we were quite rigorous in our selection process.
How much have you invested in them?
It is well over $1,000,000 and possibly over $2,000,000.
What is the status of this engagement?
We began working with them in December 2014, and we went live in September or October 2015.