Can you share any information that demonstrates the impact that this project has had on your business?
With our previous webpage it was very difficult to get creative with our digital marketing campaigns. Now having this new page designed by Sofyma gives us the freedom that we need. They built a very very solid foundation for us, and now we can build upon that amazing new features.
We get more applicants because of the easy process of filling out the form. We notice that people spend more time reading on content that they couldn't find before, and overall we have way more possibilities for conversion and future automatisation of the entire promotional/sales funnel.
How was project management arranged and how effective was it?
We were provided with access to their ticketing system where we were logging all essential info as well as our feedback. During the design phase we were having online meetings to review design proposals and discuss further steps.
Overall they were very responsive and the communication was very smooth. It was like a piece of cake. We literally had contact with almost everyone from their team not only through tickets but also by phone and skype, so we could save time on some urgent issues that needed to be changed or developed from scratch. I felt like I was included in the whole process as part of Sofyma's team and the whole journey was extremely pleasant, efficient and also very educational for me.
What did you find most impressive about this company?
The transparency that they advocate! Sofyma are brutally honest (in a very positive sense) about what they are capable of, what time-windows they have for a certain task and generally about their work-flow. Working on a large project with such transparant company is great as their honesty gave me the possibility to plan the project implementation steps adequately.
They are swift and can easily adapt to rising challenges. At some point during the project turned out that they had to work on a parallel webpage and develop it for a school that we partner with, and they way they reacted to that was so fast, professional and effective that it saved us at least a month of work.
Also their team is very friendly and unlike other software development companies, they are very very open to new ideas. When they get involved with an idea they are looking at it from their clients' perspective, which definitely adds huge value to their services.
Are there any areas for improvement?
Not on our end. Keep up the amazing work!