Software Development

SoftTeco is a software development company founded in 2008 that provides custom software development services. Currently, we deliver professional services to customers located in the USA, Europe and Canada. 

The core strength of SoftTeco comes from our highly professional team of software engineers. SoftTeco has successfully completed over 50 projects in various industrial domains using different technology platforms always adhering to best quality and transparency standards. 

 

SoftTeco leverages its first-hand IT expertise and experience from working within numerous industries to bring real business value to every project.

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Minsk, Belarus
headquarters
other locations

Portfolio

Key clients: 

Raiffeisen Bank, The World Bank, Evernote, Barns & Noble, Samsung, Saudi Telecom Company, BSB Bank, Via, Comodo 

Fuel Finder

Fuel Finder is a handy assistant when on the road, helping find gas stations and much more.

SADAD Payment System

SADAD Payment System is mobile solutions for the Bahraini market that lets people make bill payments and other transfers on their phone.

Wamba Photostream

Wamba Photostream is a rapid photo browsing and instant messaging application for a global social network and dating service.

Road Lab

Road Lab is an Android application developed for the World Bank that autonomously measures and analyses road pavement roughness and sends that information to appropriate road services.

Evernote Hello

Evernote Hello is application within the Evernote platfrom that makes it easier to remember people.

Uptown Network

Uptown Network is an interactive wine list application on iPad adopted by many popular restaurants in the United States.

RTE Geo Management

RTE Geo Management is a fleet tracking and management solution for transportation and logistics companies.

Meek-a-Moo

Meek-a-Moo is an iPad game for kids that helps kids learn multiple leanguages through a fun and interactive way.

EatLess

EatLess is a personal weigh watching coach on Android Wear devices.

Air Pivothead

Air Pivothead is an application for controlling Pivothead Video Recording Eyewear.

Aport

Aport is a free barcode scanner and price comparison tool that helps people make informed buying decisions.

Reviews

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Software Development for DevOps Application

“They hold themselves accountable and truly take ownership of the work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2017 - Ongoing
Project summary: 

SoftTeco augments full-stack front and backend development on a Microsoft SQL Server and .NET framework. They created a user-management portal in HTML5 and also developed customizable workflow admin panels.

The Reviewer
 
51-200 Employees
 
Toronto, Canada
CTO, Developer Tools Software
 
Verified
The Review
Feedback summary: 

SoftTeco’s project management, dedication, and proactiveness makes them feel like a partner instead of an external resource. They were flexible and willing to scale their team to meet demands, and also provided transparency regarding internal processes. Their independence maximizes productivity.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a company working in the requirements space, providing a product focused on traditional use cases and appealing to more waterfall organizations. In the last couple of years, we’ve been focusing more on the Agile space, with a product meant to become the frontend of the modern DevOps pipelines. I oversee product development, Cloud/DevOps, and IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SoftTeco?

We were struggling with development capacity. We have a massive roadmap which, even with a team twice the size, would have taken us at least 2 years to deliver.

SOLUTION

What was the scope of their involvement?

SoftTeco acts as a remote extension of our internal team, and have worked on new features for our newer product in the effort to move away from the old one.

Our stack is based on the Microsoft SQL Server and .NET on the backend. On the frontend, we use JavaScript, AngularJS 4, TouchScript, and other modern tools. They've has been working across the board, full-stack, from the database layer all the way up to the frontend, mainly on new features.

The first project was creating a new admin portal for our Agile product. In the old one, we had a Silverlight frontend, which is almost a dead technology and similar to Flash. We based the new version on HTML5/JavaScript technologies compatible with modern browsers, but didn’t have the admin functionality available in HTML5, and needed to keep using the old admin panel. SoftTeco created a user-management portal in HTML5.

They also created an admin functionality which allows users to develop their own customizable workflows for their organizations. The workflow management could only be done through the database. SoftTeco created an interface which allows users to upload, modify, and remove different workflows. As a continuation of that project, they’re now working on a graphical editor for workflows.

What is the team dynamic?

The initial team size was around 7 people, but we quickly doubled it. We currently have 15 people on the team, and will be increasing to about 20 next month. The team includes both back and frontend developers, QA people, and a project manager who acts more as a development manager and handles the entire team and much of the process. We also have a part-time business analyst who helps with requirements verification and composition.

We have an internal team lead managing their resources, despite SoftTeco having a project manager on their end as well. This reduces the chances of miscommunication, and provides them with full support from our end on figuring out how the platform works, clarifying requirements, UI/UX, etc.

How did you come to work with SoftTeco?

A friend of mine used to be the CTO of a technology company and had used SoftTeco before establishing his own presence in Belarus. I asked him for some recommendations when I needed extra capacity, and he introduced me to some of his former partners. I’ve had a lot of experience with different outsourcing options, so I didn’t really need a formal evaluation. I reached out to a few people, considered some options, and ultimately decided upon SoftTeco.

How much have you invested with them?

The cost of their work has been almost $300,000 so far. The plan is to spend at least another $500,000 in the next 7 months.

What is the status of this engagement?

We started working with them in April 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We track the same metrics with SoftTeco that we do internally, including quality, velocity, throughput, and commit/claim ratio (they come up with a Sprint plan, and claim a certain number of closed stories within it). If the commit/claim ratio is anywhere between 90%–110%, then it’s healthy. If it’s below that, then there is something to review.

In terms of velocity and commit-to-claim, SoftTeco has been doing great work. They deliver what they promise, plan fairly accurately, and have done a good job in terms of requirements clarity and timing. They don’t become idle because our UX team didn’t provide something on time. We have hit bottlenecks, but usually it’s because of the process or some dependencies we haven’t met.

The metrics regarding code quality and number of bugs we’ve seen have been normal, and not above what our internal team produces. We’re fairly happy with SoftTeco’s work.

We’ve already shipped a number of features together, and have a significant roadmap ahead of us.

How did SoftTeco perform from a project management standpoint?

They’re very experienced in this sense. When we started, we tried to impose our internal process on them, but it was counterproductive. They have their own cadence and were used to 3-week sprints, while we had 1-week iterations internally. After we figured out the best process, we gave them almost full freedom in terms of project management.

SoftTeco is integrated into our JIRA, and they have their own boards. We’ve adopted 2-week sprints on both sides. Everything is transparent, and we’re able to see where they stand at any point. They work tightly with our product management team.

We have a 30-day notice clause in our contract that allows them to easily add more people or reallocate resources if the team needs to be reduced. The flexibility, process, and quality are all there.

What did you find most impressive about them?

I appreciate their commitment. They hold themselves accountable and truly take ownership of the work despite being an external partner. It would have been easier for them to just sit and wait until something happened, but they’ve kept pushing in an aggressive and proactive manner. The sense of dedication makes them feel like a real part of our team and business.

They did an outstanding job providing a strong team with short notice, and added more resources when needed. Their team is technically strong, caring, and committed to their work.

Are there any areas they could improve?

They could have been a bit more proactive and aggressive internally in terms of the process itself. When we tried to impose our own process on them and failed, it became clear that they had enough experience to handle things independently. They should have informed us of this from the start in order to allow for more productivity. We did finally overcome this, but it took more than a month. We were just starting the relationship and trying to figure out roles.

Do you have any advice for future clients of theirs?

Clients need to be proactive in terms of the process, and formalize it at the start of the relationship. Making sure that the overall structure and expectations are presented is important. Depending on the overhead required, clients need to figure out how to retain efficiency on both sides.

They should also learn to sell themselves better and present their process so people understand that there is a mature team behind the company, and not just a bunch of developers.

5.0
Overall Score They’re a solid, stable company with the ability to tailor their resources.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve gotten more than 100% of what we paid for when trying to close certain deliverables. SoftTeco pulled all-nighters for us.
  • 4.5 Cost
    Value / within estimates
    They’re not cheap compared to others, but we get what we pay for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iPad Development for Book Publisher

"Our designers couldn't keep up with providing SoftTeco the necessary artwork because of the speed at which they worked."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

SoftTeco developed an educational iPad application for a publishing house. The team worked with pre-made designs and artwork and is currently working on iPhone and Android versions of the app.

The Reviewer
 
201-500 Employees
 
Minsk, Belarus
Olga Batseleva
Director of Digital Marketing, Book Publisher
 
Verified
The Review
Feedback summary: 

The final product reached the top 10 of children’s free education apps on the App Store. SoftTeco provided quick delivery and great communication throughout the process. The team provides a great quality-to-cost ratio in their work and prices.

BACKGROUND

Please describe your organization.

AZ Books LLC is headquartered in Belarus, with an office in New York as well. We are a publishing house, mainly focused on children's books.

What is your position?

I am the development manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with SoftTeco?

One of our initiatives is the creation of educational applications. We needed help in doing the development work.

SOLUTION

Please describe the scope of their involvement in detail.

SoftTeco developed an educational game for the iPad, based on our designs and artwork. Their work involved converting our art and animations into a software product. Three months ago, we started working with them again on developing iPhone and Android versions of the app.

How did you come to work with SoftTeco?

We were searching for a Belarus company that could provide programming work. We wanted to work with a local provider. A friend of our project manager referred SoftTeco to us, based on his previous experience with them.

Could you provide a sense of the size of this initiative in financial terms?

The cost of the project was around $10,000.

What is the status of this engagement?

The initial project was completed in 2013, and the new development run was completed this year [2016].

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our product reached the top 10 free children's educational apps within the App Store.

How did SoftTeco perform from a project management standpoint?

Their speed of deliver and communication stands out as above average.

What distinguishes SoftTeco from other providers?

SoftTeco completed their work fast, and we were satisfied. Our designers couldn't keep up with providing SoftTeco the necessary artwork because of the speed at which they worked.

Is there anything SoftTeco could have improved or done differently?

No. My team, which collaborated with SoftTeco directly, was very satisfied with the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We chose them again in 2015 specifically because their prices were very competitive within the market. The quality-to-cost ratio is very good.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We recommend them to anyone looking for development work.

Mobile Application for Digital Job Board

"SoftTeco provided us with top-shelf service, project management, and communication and ... moved at lightning speed."

Quality: 
4.0
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
Project summary: 

SoftTeco duplicated an existing iOS app for Android. The team provided developers to collaborate with a QA team and use the current design, back-end, and project roadmap. The app was completed in six weeks.

The Reviewer
 
1-10 Employees
 
Oklahoma City, Oklahoma
CEO, Mobile Hiring App
 
Verified
The Review
Feedback summary: 

SoftTeco completed the project one month ahead of schedule and within budget. The team was flexible in accommodating changes and worked quickly, reviewing code and checking bugs on a constant basis. They provided creative solutions to both unexpected problems and additional analytics products.

BACKGROUND

BlazeJobs is a technology company that provides a mobile hiring solution for the high turnover and entry-level job market. We service the hospitality, retail, manufacturing, and home health service industries. We are located in Oklahoma City, Oklahoma. I am the CEO of BlazeJobs. 

OPPORTUNITY / CHALLENGE

Today's hiring environment is transitioning because of technology and intergenerational management styles. We are bridging the intergenerational gap by providing a mobile, easy access tool for employers to source matched candidates quickly, and for job seekers to find available jobs near their location quickly. 

This entry-level job position market represents 40 percent of jobs in United States. We're targeting the hospitality and retail areas because of their need for a good solution because their turnover rates are as high as 60 percent.

Our technology gives these hiring managers a quick, seamless way to pre-vet candidates before they start their interview processes so that 80 percent of candidates that aren't ideal for them are washed out. The time and direct costs involved in training are lowered by using the BlazeJobs app. 

SOLUTION

I found information about SoftTeco online while searching for offshore development teams. They had many online reviews on sites like this one that helped me make a decision to start vetting them. 

Our project was a duplication of our existing iOS product into Android. We already had design, back-end support, and a roadmap for this project. SoftTeco was to provide the developers, and we had our quality assurance developer overseeing their team.

SoftTeco provided us with top-shelf service, project management, and communication, and they moved at lightning speed that worked well for our team. It took six weeks to finish the Android mobile version of the app. We were able to constantly review code and check bugs through sprints. 

RESULTS & FEEDBACK

SoftTeco fulfilled all of their promises to us. They finished the project one month ahead of our original estimated timeline and stayed within the budget. They were flexible when it came to some changes that were still within scope, and they worked diligently to provide solutions to problems we had not expected.

We did add a piece to the project within our analytics dashboard, and they came up with the product solution within their team, presented to us, and executed the final product. This out-of-the-box thinking separates them from most offshore teams and, to me, makes them much more valuable than just a development partner. 

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

iOS Development for Video Monitoring Startup

"We are satisfied. The developer we have is responsible, he takes the initiative on things, and he works late."

Quality: 
4.0
Schedule: 
3.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

SoftTeco works in conjunction with an in-house development team. They provide one developer who is an iOS specialist and interacts as a member of the team on an ongoing basis.

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area
Founder, Video Monitoring Startup
 
Verified
The Review
Feedback summary: 

The SoftTeco developer tends to underestimate project timelines, but is responsible, takes initiative, and does what needs to be done to get the project to completion, providing high-quality work compared to other development firms.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with SoftTeco?

We use SoftTeco as another team member for the iOS development team. We have two outsourced companies we work with, both in Belarus. At some point, we needed more iOS experts, which the other company couldn't provide. We've been working with SoftTeco for a little more than a year.

SOLUTION

Please describe the scope of their involvement in greater detail.

We brought in someone from SoftTeco, who is essentially another team member. From our perspective, since we're remote, our person at SoftTeco is like any other developer. We use only one person from them, and have a project manager at the other outsource company. The SoftTeco developer interacts with the rest of the team.

In handling our outsourcing, we handle the design and architecture internally, and give it over to the developers. They have feedback in that process, but, at the end of the day the decisions are ours, and so is day to day management.

How did you come to work with SoftTeco?

We've been working with the other company for quite a while, and it turned out that they themselves would sub-contract people from SoftTeco from time to time. I wouldn't say it's a close community, but it's definitely a community over there; so, when we needed people, SoftTeco was the place to go.

Could you provide a sense of the size of this initiative in financial terms?

We have spent between $50,000 and $100,000.

What is the status of this engagement?

It's ongoing for a year.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don’t really have any metrics to share. We did a soft launch on a small scale of 100 users and we're working with some issues on that. All the issues we found are overall design ones. There were implementation bugs, but nothing that I could attribute to one person in particular.

How did SoftTeco perform from a project management standpoint?

We are satisfied. The developer we have is responsible, he takes the initiative on things, and he works late. I don't actually review the code he writes; we have another person more familiar with iOS that does that. I trust the iOS team to keep each other in line. Generally, his results are clean, and when something is not quite right and we have to revisit or refactor something, he's happy to do it.

What distinguishes SoftTeco from other providers?

I've only ever worked with three or four outsourced organizations, and two of them were outsourcing for a client of ours. I would say that SoftTeco, and the other companies in Belarus that we work with are all high-quality, relative to others I've worked with. I can't say that they're the best but when I've looked for new people, I never felt the need to look outside of these organizations.

Is there anything SoftTeco could have improved or done differently?

There were a couple of times when I wished our developer would have dived in a little deeper, but that's true for every other developer I've worked with. It was true for me, when I was a developer.

I've never used them for management or design. They're really a body-shop for us, so I don't have any experience on the other end. Other than that, I'm quite pleased with his responsiveness and his level of engagement with the project.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
    He does tend to over-estimate how quick he'll get things done, but not worse than anyone else I've worked with.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Very likely.

Development Projects for IT Agency

"I recommend them. Out of every ten requests I have, I’ll send eight of them to SoftTeco.​​​​​​"

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

SoftTeco partners with a software development company on multiple projects to build mobile apps. Most recently, the team worked on design and development of a global documentation system.

The Reviewer
 
1,001-5,000 Employees
 
Toronto, Canada
Business Development Manager, IT Agency
 
Verified
The Review
Feedback summary: 

SoftTeco is responsive, reliable, and flexible. The team pleases clients and solves problems quickly. They specialize in mobile and CRM apps and provide good quality for the price. They also have valuable experience in the banking and telecom industries.

BACKGROUND

Please describe your organization.

My company is a software development company. It’s an American company, but I am running our business in Canada.

What is your position?

I’m the business development manager of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with SoftTeco?

They are our partners and we are working with them to build mobile applications. 

SOLUTION

Please describe the scope of their involvement in greater detail.

They’ve worked on mobile app development projects. We’ve done quite a few with them. The most recent one is a global system for documentation and similar projects, which we are now testing in North America. They did the development and design for us, and our customers are happy with them.

How did you come to work with SoftTeco?

We used to know their leaders for a couple of years, and we have had no problems with them.

Could you provide a sense of the size of this initiative in financial terms?

The projects average over $10,000 but less than $200,000. This year we will have a higher budget for the work. 

What is the status of this engagement?

This work is completely ongoing with no plans to stop.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They’re great; responsive, reliable, and flexible. If our clients are happy, we’re happy. When I have questions, they can solve them quickly.

How did SoftTeco perform from a project management standpoint?

We don’t have any problems with timelines.

What distinguishes SoftTeco from other providers?

They are specialized in mobile and CRM [customer relationship management] applications. We have companies that work only with Salesforce, for example, and we rely on SoftTeco’s expertise. Maybe they’re not the best, but their price and quality is awesome. They have a lot of experience in the banking and telecom industries as well.

Is there anything SoftTeco could have improved or done differently?

I share their contact information with companies that need help. They don’t have a representative in the States, but they always have someone available for support. I’m happy with SoftTeco. We have a few companies who are involved with us for development, and we share the projects with them. Mostly we send the projects to SoftTeco.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    If we have projects, and the customer needs help with mobile, I recommend them. Out of every ten requests I have, I’ll send eight of them to SoftTeco.

Software Development for Swedish Development Firm

"They are great engineers. If you give SoftTeco a problem, they give you a solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The SoftTeco team supplements in-house staff to develop software and perform design work for business in an ongoing relationship that has lasted over 6 years.

The Reviewer
 
11-50 Employees
 
Israel
Co-Founder, Swedish Development Firm
 
Verified
The Review
Feedback summary: 

The team provides high-quality resources for a reasonable price and has joined the in-house team as long-term partners. One of SoftTeco’s projects has been very popular within Israel and created an increase in revenue. The team has worked hard from a marketing perspective to improve each product.

BACKGROUND

Please describe your organization.

We are a small Swedish company. We have several lines of business all related to software. Some are in the United States, some are in Sweden, and some are in Israel. We are currently working on a software product that helps startup businesses in Israel. I am in the Israel office and manage the work on this product, which is quite popular domestically in 2015.

What is your position and responsibilities?

I am one of the cofounders.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with SoftTeco?

We use four SoftTeco people as members of our team, so its outsourced staff work. They do 99 percent software development work for us.

SOLUTION

Please describe the scope of their involvement in detail.

They not only do software development, but they also do some design work as well in small amounts.

How did you come to work with SoftTeco?

Mostly by accident. We saw the need, and they approached us. We said that we'd be in Moscow at a certain time and if they would like to meet with us and talk, they were welcome. They came, and we liked them. We felt they were people we should work with, so within a week we had them on our staff.

Could you provide a sense of the size of this initiative in financial terms?

Monthly fees are generally $3,000 to $5,000. They are great. For this price, you receive high quality and fantastic resources.

What is the status of this engagement?

We have worked with them for six or seven years. We put them on our staff, so they work like members of our team. For us, it is much more convenient because we can easily upgrade and downgrade our staff on a need basis. Of the four people we have right now, two have been with us for five years and the other two for more than three years. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

It's hard to give metrics but the length and scope of work speaks to the success. As I mentioned, they have worked on a very popular software product in Israel that has been very profitable for my company.

What distinguishes SoftTeco from other providers?

They are great engineers. If you give SoftTeco a problem, they give you a solution. What they don't give you is a problem to be solved. Out of their four people, only one needed to be encouraged to do better occasionally. One thing that is part of their company culture is continuous fighting, which took some getting used to. However, if you gave them a job that needed to be done with high quality, they would do it as soon as possible.

My business approach and my partner's business approach is good, but we're not so good in marketing, Our products look great, are extremely convenient, and they help you but, for marketing, you need to be creative. So, they are always thinking about how to do things better from a marketing perspective currently which is an improvement and unique.

Is there anything SoftTeco could have improved or done differently?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If they were not on time, it was my fault, not theirs.
  • 5.0 Cost
    Value / within estimates
    Initially it was reasonable, but not cheap. Now, I think I pay what is more than reasonable.
  • 5.0 Quality
    Service & deliverables
    I don't believe in perfection...
  • 5.0 NPS
    Willing to refer
    In regard to their software development, I can highly recommend them. They are quality people, and have a very good work ethic as a team.

Mobile App Development for Mobile Directory

"SoftTeco is the best development firm I've ever worked with."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - Ongoing
Project summary: 

SoftTeco developed a complex mobile app for Android, iOS, and BlackBerry operating systems. The app included GPS, voice recognition, direct calling, advertising, and coupon functionalities.

The Reviewer
 
Middle East
Mobile App Provider
 
Verified
The Review
Feedback summary: 

SoftTeco's high-quality development work in mobile and server software has led directly to the app's success, including a prestigious award for best software. The beta version of the app has had 150,000 downloads and positive user feedback. The team is affordable and delivers quick results.

BACKGROUND

We are a company in the Middle East focusing on sales and marketing of mobile app solutions. The companies that are listed in our app pay us to advertise.

OPPORTUNITY / CHALLENGE

Our company needed a solution that would help consumers find locations for businesses in the Middle East Region. We also requested mobile advertisement and coupons to be included into the mobile solution.

SOLUTION

SoftTeco worked on a mobile app for Android, iOS and the Blackberry operating system. They were selected because of their record of high-quality development of mobile and server software, and their strong pricing and delivery schedules. 

The application was complex because it included GPS and voice recognition features. The app also has a phone icon allowing users to call companies directly.

The main development work was completed in early 2015, but feature enhancement work is ongoing. We still cooperate with SoftTeco to improve the product.

RESULTS & FEEDBACK

SoftTeco is the best development firm I've ever worked with. We launched the beta version of the application in Saudi Arabia and had 150,000 downloads. User feedback was very strong. The application won an award in Barcelona, Spain, for having the best software. None of this success would have been possible without SoftTeco.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Offshore Development for Multiple Startups

"What I liked was that they were highly technical. They put out good work and communicate well."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

SoftTeco provides development support for various projects to augment an in-house team working on mobile development and web development.

The Reviewer
 
11-50 Employees
 
Boston Metro Area
CTO, Multiple Startup Companies
 
Verified
The Review
Feedback summary: 

SoftTeco works very quickly and connects well with clients and their needs. The team is flexible enough to work on various projects and is consistent in work product and communication, but works best on front-end development and doesn't always meet back-end needs.

BACKGROUND

Please describe your organization.

I work with different startups.

What is your role and responsibilities?

I serve in technology leadership and management roles for many companies.

OPPORTUNITY / CHALLENGE

What was your goal for working with SoftTeco?

It's mainly to scope and determine certain sets of features. In some cases, full applications and then execute on the implementation side of that. Using them to augment my teams to just get more done faster.

SOLUTION

Please describe the scope of their work.

It was for mobile development and some desktop Web, but all implementation.

What was your process for selecting SoftTeco?

I interviewed a number of offshore teams in different time zones. With each group, I interviewed at least four individuals at each one. I was a co-founder of a startup in Boston at the time. We were going after a market that involved large enterprise companies that are very used to dealing professional services. We had a number of giant Fortune 500 companies that we were dealing with. We were a small company of 25 people.

I took a rigorous approach to qualifying the development shops. I was happy with how SoftTeco performed in the interview process and went with them and developed a relationship with them during a year on 20 projects or so.

Can you give a sense of the size of the initiative?

The projects this year are smaller. Most of them were $15,000 to $20,000.

When was the work completed?

They've continued to maintain relationships with the companies I've worked with. It's been ongoing work.

RESULTS & FEEDBACK

Do you have any statistics or metrics on the project?

I did not see this presentation myself, but I did hear from our senior sales VP that there was a big Fortune 500 company that we worked with last year and SoftTeco did all the development implementation for this iOS iPad app. I heard a crazy number that they saved $6 million on that project.

It was a crazy scope for building a generic Salesforce app. They had all these rules. Salesforce didn't do a good job of providing the customized ability and provide for the offline use case that salespeople needed. We built a custom solution on top of Salesforce. I worked with two of SoftTeco iOS developers. Then, it scaled out to eight SoftTeco people. We got it done in an insane amount of time. We did in about four months. Most companies in the U.S. would take one to two years.

Are you satisfied with their performance?

Yes. I wouldn't be doing so much business with SoftTeco if I wasn't. The part that struck me was I was able to connect with their management team and talk about my needs and talk about how those needs would fit in the strategic thrust of the companies that I was working with. They did very well at supporting that need.

My biggest concern was I didn't want to have people coming on and off the projects on a monthly basis. I wanted to build a communication rapport with one or two good development leads and then build a core team around those folks.

We were able to do that. SoftTeco was up against some stiff competition because the CEO of the company – service is his bread and butter from before and he had all sorts of offshore team contacts. I couldn't justify moving to another team because SoftTeco was performing so well and deserved our business.

Is there anything unique or special about SoftTeco that really makes them stand out?

What I liked was that they were highly technical. They put out good work and communicate well.

What advice would you give to future clients of theirs?

This is the same advice I would give to anybody working with offshore teams. You've got to nail down your communication model. How are you going to interact with them on a daily basis so that you can ensure that progress is being made? Just being as transparent as you can about what the goals of the whole engagement is.

Think about why it's this important to you and your company and how can they help the most effectively. Just communicating those goals helps to align the teams. It allows you to be the most efficient. Don't lose sight of the end business goal. Communication is key to offshore engagements.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

They seem to be very focused on front-end development. When I go to them for back-end needs, I often need to go somewhere else. So just having more capacity to deal with those back-end problems would help clients greatly.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile and Web Development for Wedding Planning Startup

"They met our functional requirements that we laid out prior to engaging 100 percent."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

SoftTeco designed a mobile app for wedding business services. The team currently works in a maintenance capacity during beta testing.  The app includes a cost calculator and payment system.

The Reviewer
 
1-10 Employees
 
Miami Metro Area
Co-Founder, Wedding Planning Startup
 
Verified
The Review
Feedback summary: 

SoftTeco performed a lot of initial research and suggested features for app functionality. The app is not yet available to consumers but meets all agreed upon features. The team has had a lot to offer throughout the process, even though they had little background in the wedding industry.

BACKGROUND

Please describe your organization.

We partner with a limousine company down in Florida. One of focus markets is weddings. We had a lady make an app and website for a wedding planner where businesses would go on the website, register their businesses, and then people would download the app and see which services they want to have for their wedding. Eventually, we started doing market research.

What is your role and responsibilities?

I am the co-founder and had the idea for the startup business.

OPPORTUNITY / CHALLENGE

What was your goal for working with SoftTeco?

The goal was to build a mobile app. We want to launch in Florida and then go national. It's going to be a free app, but the companies that submit their profiles on the website will have to pay a one-time fee.

SOLUTION

Please describe the scope of their work.

They're doing maintenance right now. We're still in beta testing. They added a lot in terms of functionality. We're adding a cost calculator in the app. SoftTeco did a lot research. They developed the website back-end also. They did a payment system.

What was your process for selecting SoftTeco?

At first, we wanted to do the development here in Florida, but then we realized it would cut into our budget too much. Then, we decided to do the design in the U.S. and outsource the development. They offered to send us a design, and we decided to go with that. We started using their design scheme.

Can you give a sense of the size of the initiative?

It was $10,000 to $50,000 for the website and app.

When was the work completed?

It's ongoing. The functionality is completed, and we started enrolling all the companies that we work with. The app is not available to consumers yet. We hope to have it ready in September or October [of 2015].

RESULTS & FEEDBACK

Do you have any statistics or metrics on the project?

I have the project requirements here on my computer. They met our functional requirements that we laid out prior to engaging 100 percent.

Are you satisfied with their performance?

Definitely. They're a great company.

Is there anything unique or special about SoftTeco that really makes them stand out?

They were very keen on starting a conversation about our project. They wanted to understand the business aspects of the app. SoftTeco offered their ideas. We appreciated that. They're great guys. It's a pleasure to work with them. They're very flexible in terms of communication and delivery timeline.

What advice would you give to future clients of theirs?

Get the guys at SoftTeco on board with the business idea. We were surprised they had a lot to offer even though they don't have any background in our business. They immersed themselves in the whole business idea. I would recommend not to shy away from sharing your business objectives with them.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

They didn't understand how important the testing was and how much time it's going to take. We originally thought when the work is done it's done, and we'd have launched quickly on the iTunes Store. We realized there's a lot of work to be done before Apple will accept an app.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Java Development for Swiss SEO Firm

"I would strongly recommend them. Working with them is a challenging pleasure."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
Project summary: 

SoftTeco joined an in-house development team creating a search information engine using Java technology and Spring to provide back-end development.

The Reviewer
 
1-10 Employees
 
Switzerland
Founder, SEO Firm
 
Verified
The Review
Feedback summary: 

SoftTeco has great project management and a clear expertise in the field. There was strong communication throughout development. Since most developers are not native English speakers, there can sometimes be misunderstandings.

BACKGROUND

Please describe your company.

It is a search-based company. We provide a search framework to build an application centered around search information access, data pipes, big data navigation, and so on.

What is your role and responsibilities?

The project is discontinued, but my role was founder and CTO of this company.

OPPORTUNITY / CHALLENGE

What was your goal for working with SoftTeco?

SoftTeco took was part of our development workforce. We had up to four developers working with us, including Sergey and Alexey, who are two good developers from SoftTeco. 

Please describe the scope of their work.

They were the back-end developers, using Java technology and Spring to deliver our product. They did a bit of design on the front end, but not much. This was five years ago, and we had more back-end strategies required and, back in the day, they were more focused on the Java back-end.

From what I understand, and what Sergey told me, they do more of the front end on mobile apps. I've seen the results, and they are amazing, but I cannot vouch for the front-end results. I can tell that they work very well as far as the back-end [inaudible]. They are good hackers. They get to technology inside out, and they really get down to it.

SOLUTION

What was your process for selecting SoftTeco?

I don't remember how I originally connect with SoftTeco.

When was the project completed?

The project lasted two years. We had a small ramp up. We started with a single employee from SoftTeco and went up to four, and then we slid back down to two. Then, we sold the company, so we ended our collaboration with them about two years ago, in 2013.

Can you give a sense of the size of the initiative?

It was in the range of $200,000 on a yearly basis.

RESULTS & FEEDBACK

What were the results of the project?

We were very satisfied with their performance.

Do you have any statistics or metrics on the project?

I don't have metrics and statistics because when we were acquired, they acquired the intellectual property and everything that was around with it, so I don't have access to these things anymore. I can tell you, the general feeling is that they are really good.

The only downside is very much in the Belarusian mindset – their boss, or whoever manages them, needs to be on top of their game. They don't like to be managed by anyone else, which I think is a positive thing. For me, it was a very positive thing. They're sharp and, if you're not on top of your game, they will know quickly, and they'll be less interested in the project.

Is there anything unique or special about SoftTeco that really makes them stand out?

First of all, they're Belarusian and they have very strong social skills. They love to talk, they love to visit, and to have them visit you and vice versa. So, they're very social, unlike outsourcing in China or India, which is more paper pushing. That's the first thing.

The second thing, again I'm stressing the fact that they're very sharp. If you get them to do a Web page in HTML, and you are just a business manager, and you've never heard about IT [information technology], they will plunder over you. You'll have no idea what's going on. Absolutely no idea.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

The level of English can be sometimes a bit challenging. That's to be expected as I don't speak Russian at all, and they speak at least two or four different languages. So, nothing to point fingers at, but sometimes it can be a bit challenging. Last, but not least, I would strongly recommend them. Working with them is a challenging pleasure.

The two main protagonists that we worked with – Sergey and Alexey – you can find the recommendation online, which I wrote. I cannot find it right now, but they're good. They're really down to the point of how I worked with these guys.

What advice would you give a future client of theirs?

Work with a good project manager and stay on top of the technology that is used. They can acquire technology fast like they did with Java and Spring. As a project manager, you should know what's going on at least as fast as they do.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I would stress the fact that we're in the startup environment and things change very fast. It was a challenge for them to tag along with us.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    Very likely, depending on the type of project that they undergo and the seniority level of the people put forth.