Softonix Client Reviews

Reviews

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Web Development

Jan 06, 2020

the project

Frontend Development for Online Networking Platform

“They did everything they could to make the project successful for me.”

Web Development

$10,000 to $49,999

Oct. - Dec. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Oct. - Dec. 2019

Project summary:

Collaborating with their partner on a personal project, Softonix took on all frontend development responsibilities for an online networking platform. They utilized a Java tech stack to complete the project.

1-10 Employees

Berlin, Germany

CEO, Online Networking Platform

Verified

the reviewer

CEO, Online Networking Platform

IT Services

1-10 Employees

Berlin, Germany

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“They did everything they could to make the project successful for me.”

Jan 06, 2020

Feedback summary:

In their work alongside other developers and third parties throughout the process, the team distinguished themselves with their enthusiasm for the project. They served as the main driving force, propelling the project forward. Their reliability and consistent communication skills stood out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a software developer at a company that I founded that creates online platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softonix?

We needed the create the main software app for our company. I completely developed the front- and backend of the original version.

Now that time has passed, I wanted to separate the backend from the frontend to help me focus on my expertise. I’m not a frontend expert. They’re in charge of completely rewriting the frontend to be modern and good-looking.

SOLUTION

What was the scope of their involvement?

My main goal was to establish a fast, quick UX for consumers. We didn’t want the site to look overloaded and slow. I worked closely with their team to use some of the latest technology to reach the maximum potential for look and feel. We used Nuxt.js, which offers server-side rendering, as the framework for the project. That gave us speed benefits for the frontend of my site.

What is the team composition?

We worked with two development resources from their team.

How did you come to work with Softonix?

I originally found them on Upwork. Their developers stood out, and I got a good feeling about the company from looking at their profile. We were able to do the entire project on Upwork, and I think I made the right choice in working with them.

How much have you invested with them?

On their services contributing to this project, I spent about $15,000.

What is the status of this engagement?

The project lasted from October–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While they weren’t the only developers working on this project, they were the main driving force of the project. When there were problems with the other developers, we knew we could count on them. They handled most of the Java programming.

The solution is fast and light-weight. It was clear that they understood what was most important to me as a developer and executed on our requirements. They took great care in delivering solid code quality, reviewing their work, and establishing a consistent workflow.

How did Softonix perform from a project management standpoint?

My project was time-sensitive, and I didn’t think we would be able to complete the work on time with just one developer. When I voiced this concern, they were able to locate an onboard another available developer to the effort.

I handled most of the project management from my end. However, we met for a 10–20-minute call each day to discuss progress. We managed the process using a ticketing system. Each participant could view our main to-do list and move tickets toward completion as work was done.

What did you find most impressive about them?

They understood my position in the market. I’m not a corporation, but a developer and founder. This is a personal project that means a lot to me, and they really took that to heart. They did everything they could to make the project successful for me.

Are there any areas they could improve?

I’m really happy with how everything went. I was skeptical about our ability to hit our deadline, but we were able to handle it.

Do you have any advice for potential customers?

They liked the project that they were working on with me. Excite them about your project to make sure they’re enthusiastic about the development. I don’t know if we would’ve been as successful without their zeal.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Aug 02, 2019

the project

Web Development for Software Consultancy Firm

“They worked very fast and delivered a high-quality product.”

Web Development

$200,000 to $999,999

Aug. 2017 - Oct. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

4.5

$200,000 to $999,999

Aug. 2017 - Oct. 2018

Project summary:

Using the wireframes provided by the in-house team, Softonix managed a web development project for a third-party client. They handled both front- and backend development.

11-50 Employees

Los Angeles, California

CEO & President, Software Consultancy Firm

Verified

the reviewer

CEO & President, Software Consultancy Firm

Technology Consulting

11-50 Employees

Los Angeles, California

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

4.5

the review

“They worked very fast and delivered a high-quality product.”

Aug 02, 2019

Feedback summary:

Softonix' high-quality work helped build credibility with the client. While the in-house team would appreciate more transparency when it comes to billing, Softonix’ ability to execute the requirements to perfection and meet all needs made them a reliable partner.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a software consultancy firm. We build custom software, including mobile, web, and backend components.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softonix?

We had a few big projects coming in and we didn't have enough resources in-house to handle them. We needed a vendor to help us with our web development projects.

SOLUTION

What was the scope of their involvement?

Softonix worked on front- and backend development projects for our client. We gave them the wireframes, and they executed them to pixel perfection. They mostly used Python and JavaScript for development.

What is the team composition?

We worked with a project manager and about eight developers.

How did you come to work with Softonix?

We were not satisfied with our previous vendor, so we had to switch to a new provider ad hoc. We found Softonix on Upwork. They did a great job on the first project, so our relationship grew from there.

How much have you invested with them?

We spent just over $200,000.

What is the status of this engagement?

We worked with them between August 2017–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Softonix did high-quality work and helped us create credibility with our client. Our client trusted us and believed we could work at a very fast pace.

How did Softonix perform from a project management standpoint?

We managed the projects ourselves, and Softonix was very good at executing our requirements. We mostly used Slack and Zoom to keep in touch.

What did you find most impressive about them?

In software development, you often have to give up quality if you want to have speed. Softonix found a great balance between speed and quality. They worked very fast and delivered a high-quality product.

Are there any areas they could improve?

The tracking of hours was a bit questionable. If we had a high-budget project, we'd continue working with them because speed is important. But for medium-budget projects, we were a bit concerned they'd count the number of hours twice.

Do you have any advice for potential customers?

I'd recommend using a time-tracking tool.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

Billing was somewhat questionable.

5.0 Quality

Service & deliverables

They're very accountable, and the product they delivered is excellent.

4.5 NPS

Willing to refer

Web Development

Mar 27, 2019

the project

MVP Build for E-Learning Management System

“We have been impressed by the extra work they have done to ensure satisfaction.”

Web Development

$10,000 to $49,999

Dec. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Dec. 2018 - Ongoing

Project summary:

Softonix built an MVP for an e-learning web app. They created a prototype, fixed bugs, and improved reliability. They have used JavaScript, Vue.js, and Python. The team is currently developing more features.

1-10 Employees

Germany

Founder, E-Learning Company

Verified

the reviewer

Founder, E-Learning Company

Education

1-10 Employees

Germany

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“We have been impressed by the extra work they have done to ensure satisfaction.”

Mar 27, 2019

Feedback summary:

Softonix is organized and efficient in their project execution. Their client-centric approach complements their professional and engaging management style. Softonix spurs continued engagement.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of an e-learning solutions platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softonix?

We needed to develop a web-based learning management system.

What were your goals for this project?

My company wanted to create an MVP to see if our idea worked in practice.

SOLUTION

How did you select this vendor?

We searched for companies on Upwork. We selected Softonix based on their proficiency in Vue.js and great client reviews.

Describe the project and the services they provided in detail.

My company provided Softonix with a detailed description of how we wanted the website to appear. They suggested additional technologies and modules suitable for this project. We completed six one-week sprints to create a prototype. Softonix then fixed bugs and improved reliability. They used JavaScript and Vue.js to develop the web app’s frontend and Python to develop the backend.

The team has completed the MVP. They are currently adding more features.

What was the team composition?

My team engages with Sviatoslav (Project Manager, Softonix). We also work with front- and backend developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

No, the project is still underway. However, Softonix did such an incredible job developing the MVP that we have re-engaged them to create more features.

How was project management arranged and how effective was it?

Softonix provided clear task descriptions during the first six-week sprints phase. Progress has been steady and reliable. The team is responsive and communicates fluently in English. Tools we use include Skype, Google Docs, Jira, and Bitbucket.

What did you find most impressive about this company?

Softonix is dedicated to meeting our expectations, even if this means implementing significant changes late in the project or altering milestones. We have been impressed by the extra work they have done to ensure satisfaction.

Having previously worked with a stubborn developer, Softonix’s amendable and collaborative working style is refreshing. They remain open to feedback and suggestions.

Are there any areas for improvement?

An internal QA department would have streamlined the bug fixing phase, but I’m pleased to report that Softonix is already working to improve this process.

We would appreciate more communication before feature implementation. However, the team is always prepared to backtrack and fix any problems.

5.0

Overall Score They provide great service and productive cooperation.

5.0 Scheduling

ON TIME / DEADLINES

Scheduling is irrelevant since this project is not time critical.

5.0 Cost

Value / within estimates

They provide great value for the price.

5.0 Quality

Service & deliverables

I'm very happy with how this project turned out.

5.0 NPS

Willing to refer

I would refer them without hesitation.

Web Development

Jan 10, 2019

the project

Consumer Website Redesign for Visual Search Engine

"Some vendors tend to feel artificial in their communication, but Softonix is thoroughly genuine."

Web Development

Less than $10,000

Nov. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Nov. 2018 - Ongoing

Project summary:

Softonix updated a consumer website by adding new features and fixing persistent bugs and technological problems. Their team has coordinated all elements of the design and development process.

11-50 Employees

Los Angeles, CA

Chris Weilemann

CTO, CloudSight, Inc.

Verified

the reviewer

CTO, CloudSight, Inc.

Chris Weilemann

11-50 Employees

Los Angeles, CA

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Some vendors tend to feel artificial in their communication, but Softonix is thoroughly genuine."

Jan 10, 2019

Feedback summary:

Softonix is currently preparing for a significant remodel of a vital website component, but their other work to this point has been nothing short of impressive. The team operates much like an internal staff member rather than a vendor. Future clients can anticipate a hassle-free engagement.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO of CloudSight. We provide an image recognition API that provides a true understanding of clients’ digital media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softonix?

We hired Softonix to address several bugs and add new features to our consumer portal.

What were your goals for this project?

The lack of certain features and the presence of these bugs prevented our consumer site from performing at its best. We wanted to offer the best site that we could.

SOLUTION

How did you select this vendor?

I found them through a freelancer portal, and I was very impressed with their honesty and problem-solving abilities. They were transparent if one of my requests was not possible with their staff. Their open approach to communication won me over.

Describe the project and the services they provided in detail.

Our engagement has included several small enhancements and bug fixes to our main consumer website. In my attempt to have their team be fully integrated with our staff, Softonix has been entirely responsible for all steps of the design and development process. The only guidelines I gave them were to use the best practices for the frameworks we used and adhere to our existing brand.

What was the team composition?

We have worked with one developer throughout the engagement. The workflow has been relatively steady, so we have not required any other resources.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The most significant impact has yet to come because Softonix is currently redoing a major part of our consumer site, which was riddled with bugs. It is a complex task, but it should hopefully be completed soon. I am very excited about their progress to this point, and I cannot wait to see the final version.

How was project management arranged and how effective was it?

Any delays in the project have been because I have managed the workflow. The developer has worked well with minimal oversight as I have dedicated much of my attention elsewhere in the company as 2018 came to a close. I relied on them to make the appropriate decisions, and they met my expectations every time. When confirmation from me was needed, we communicated quickly through Slack, and all tasks were documented in Asana.

I experienced no trouble communicating with them despite our time zone or language differences. They converse well in English, and we collaborated each day easily when my day was beginning and theirs was ending.

What did you find most impressive about this company?

I’ve been impressed by so much, truthfully, but I mostly appreciate that it feels like I’m working with another member of my development team, not a vendor. I’m comfortable working with every member of their staff. Some vendors tend to feel artificial in their communication, but Softonix is thoroughly genuine. It is clear they want to be part of our team, and I really respect that.

Are there any areas for improvement?

They tend to be overly critical of themselves—for example, when they speak English—despite my insistence that they are doing an excellent job.

5.0

Overall Score They are simply amazing.

5.0 Scheduling

ON TIME / DEADLINES

They are flexible and willing to work around my schedule.

5.0 Cost

Value / within estimates

They have been worth every penny.

5.0 Quality

Service & deliverables

The quality of their work is second to none.

5.0 NPS

Willing to refer

I have already recommended them several times.

Web Development

Dec 17, 2018

the project

Web Development for IT Services Provider

"Softonix can deliver a product quickly and effectively."

Web Development

$10,000 to $49,999

Jan. 2018 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. 2018 - Ongoing

Project summary:

Softonix developed a web application. Their team used Vue.js and AJAX to build the platform. The website is live.

11-50 Employees

Switzerland

Peter Novotny

CTO, Eturnity AG

Verified

the reviewer

CTO, Eturnity AG

Peter Novotny

Information Technology

11-50 Employees

Switzerland

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Softonix can deliver a product quickly and effectively."

Dec 17, 2018

Feedback summary:

The dynamic and scalable platform is well-received by users. Softonix is filled with skilled developers that work efficiently. Their attentive project management streamlined the process. Customers can expect a knowledgeable team dedicated to fulfilling their client’s needs.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of an IT services provider that works with the solar and heating industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softonix?

We hired Softonix to assist with web development.

What were your goals for this project?

We needed a scalable and responsive web application.

SOLUTION

How did you select this vendor?

We found them on UpWork and conducted a phone interview to ensure that their team was the best fit.

Describe the project and the services they provided in detail.

Softonix developed our website using Vue.js and AJAX with Vanilla JS.

What was the team composition?

We worked with two to three developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is successful with our customers. Softonix continues to provide maintenance services.

How was project management arranged and how effective was it?

The developers were skilled in JavaScript, CSS, and HTML. We frequently communicated using Google Hangouts. The process was effective.

What did you find most impressive about this company?

Their responsiveness and understanding of our needs are noteworthy. Softonix can deliver a product quickly and effectively.

Are there any areas for improvement?

There are none that I can think of. Working with Softonix has been excellent.

5.0

Overall Score Softonix is a fantastic solutions provider.

5.0 Scheduling

ON TIME / DEADLINES

Scheduling was efficient.

5.0 Cost

Value / within estimates

They provided excellent work at a reasonable cost.

5.0 Quality

Service & deliverables

Their team provided amazing quality in a timely manner.

5.0 NPS

Willing to refer

I will likely recommend them to friends and colleagues.

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Reviews

Reviews

the project

Frontend Development for Online Networking Platform

the reviewer

the review

Jan 06, 2020

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Web Development for Software Consultancy Firm

the reviewer

the review

Aug 02, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

MVP Build for E-Learning Management System

the reviewer

the review

Mar 27, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Consumer Website Redesign for Visual Search Engine

the reviewer

the review

Jan 10, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Web Development for IT Services Provider

the reviewer

the review

Dec 17, 2018

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer