Softnoesis Private Limited

BACKGROUND

Please describe your company and your position there.

My company produces books for teaching piano and educational material. I am one of the directors

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softnoesis Private Limited, and what were your goals?

To take care of some maintenance we had to do to our websites, since they are the developers of our websites in the first place.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew one of the owners there and he is highly trustable and I have been working with him for many years

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Updates, SSL installation and some maintenance that the host requested me to do.

How many people from the vendor's team worked with you, and what were their positions?

One of them, I believe he is one of the owners

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Completely satisfied with the result, what was asked to do was done.

Describe their project management style, including communication tools and timeliness.

Very good communication, delivery and very good at realizing what in my mind were just ideas.

What did you find most impressive or unique about this company?

I'm impressed with the reliability of the team.

Are there any areas for improvement or something they could have done differently?

Not that I am aware.