Softices

BACKGROUND

Please describe your company and position.

I am the Engagement Director of a consulting company

Describe what your company does in a single sentence.

We help businesses drive sustainable development through a SaaS solution layered with real human support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Softices to accomplish?

• Help complete the v2.0 of our software

SOLUTION

How did you find Softices?

• Online Search
• Other

Why did you select Softices over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Flexibility

How many teammates from Softices were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Softices has helped us complete the second version of our software with the following key deliverables:

• Fully functional platform with all the required functionalities implemented
• Improved and consistent UI/UX design
• API development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful transactions/processes completed by users within the platform
• Platform response time for various actions
• Comparison of user feedback before and after design improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Softices' project management approach is commendable. They consistently delivered items on time and committed to meeting set deadlines. Their hands-on and communicative nature was also crucial in ensuring that our needs were met, and they were very open to our feedback as well. They also helped us document the project's progress, which helped maintain transparency and keep everyone aligned. Overall, they were such a reliable partner for this project!

What was your primary form of communication with Softices?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In my opinion, it's their flexibility. They consistently strive to align with our needs and go above and beyond to accommodate our requests, even if it entails revisiting work. The team was not only skilled but also genuinely dedicated to achieving the best outcomes for our project.

Are there any areas for improvement or something Softices could have done differently?

One potential area for improvement with Softices could be in offering even more proactive suggestions and recommendations. However, it's important to acknowledge that our software is quite niche and deals with very specific, complex challenges, so there was indeed a learning curve for the team.

The important part is they've shown a willingness to understand our unique needs and challenges, and being very responsive to feedback. I'm optimistic about the future of our collaboration, especially given their improved understanding of the specific solutions we provide and the industry in which we operate.

BACKGROUND

Please describe your company and your position there.

its my own idea and have got it developed. Its my own application and i am managing this application

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softices, and what were your goals?

I wanted to make a social platform which will help community to get the details of religious places around them. i shared this idea with softices to materialize it. and they gave me the solution with this mobile application.

SOLUTION

How did you select Softices and what were the deciding factors?

I searched for vendors online as well as locally who can materialize my ideas. i approached 4-5 vendors and consulted them, out of all those vendors Softices gave the perfect solution and with their own suggestions and ideas.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of Work: See Salah start time ( Prayer times / Namaz times) of your location and any city in world, Receive NOTIFICATION (ALERT) if Salah time (Prayer time / Namaz time ) of your favorite masjid changes, Set your favorite masjid in WIDGET, and see salah times on Homescreen only, AUTO SILENCE: Set your salah times, and Mobile will automatically switch to silent mode (AUTO SILENT), QIBLA COMPASS.

 See Masjids around you ( Masjids Nearby ), wherever you go in any city in world (Map View), Distance of masjids from your location and navigate to masjid, See Salah times of masjids of your city as well as any city in world, Check for early or late Salah in your city, Share Salah time of masjid with your friends, Set Salah Alarm, Become a member and update Salah times of any masjid, Add any missing masjid.

Project Steps are Details functionality and Flow, Preparation of Wireframe, Mobile Prototyping, Backend Development, Android Development, Manual Testing, iOS Development, Upload to App/Play Store Technology Stacks, Web: Ruby on Rails, ReactJs, HTML, CSS Mobile: Android, iOS, Java, Swift, Flutter, Dart

How many resources from the Softices team worked with you, and what were their positions?

Team Lead #1, Sr. Ruby on Rails Developer, Android Developer, iOS Developer, Project Manager,  Quality Analyst, Manual Tester, Flutter Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Softices has been very active. They’ve given us a lot of recommendations, and they have good expertise in this kind of development project. Beyond doing their job, they’ve given us a lot of ideas and kept ongoing communication with us. Finally we build app which is more advanced then our idea.

Describe their project management style, including communication tools and timeliness.

They have used Jira as a Project Management Tool in this project. They Prefer Slack as a Communication Tool. They have hook up Project Management & Communication so whenever App updates or exception occurs, it automatically notify to slack channel with issue in details.

They have divided entire application into different phases with specific deadline.

What did you find most impressive or unique about this company?

Their level of enthusiasm for this project is impressive, and it’s been nice working with them.

Are there any areas for improvement or something they could have done differently?

They continue to exceed expectations in all areas, and I am excited to watch them to grow.

BACKGROUND

Please describe your company and your position there.

I’m the President at Auto Mediator and I work with production team as well as IT.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softices, and what were your goals?

We needed a specific program that would integrate with our client base and act as an interactive program.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our production team recommended Krunal and team to carry out these functions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design, program, code a specific program that would be user friendly.

How many people from the vendor's team worked with you, and what were their positions?

One.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Excellent work, great outcome and very happy with the results.

Describe their project management style, including communication tools and timeliness.

Typically we would place tickets in redmine and work out solutions.

What did you find most impressive or unique about this company?

They knew how to solve problems and get the work done.

Are there any areas for improvement or something they could have done differently?

At times I would like a faster turn around but it’s commonplace in this arena.