Achieve timely and cost-effective results!

Looking for a reliable technology partner focused on results and delivery?

🎉52+ Web/Mobile Projects

🎉Our clients generate a total of $1.5B in revenue

🎉Headquarters in LA and R&D offices in Ukraine (Kyiv, Lviv, and Vinnytsia)

🎉Representative offices in Estonia, Germany, Sweden, USA, UK

🎉53+ developers (Senior 45%, Middle 55% ) – No Juniors!

🎉We don’t pursue quantity over quality. Softermii is paying special attention to details and, above all, client satisfaction. Our team leans on brand recognition very strongly, and we do everything to ensure that you have positive feedback about our company.

🌟 Why Us

• Softermii is a team of true visioners, focusing on a long-term relationship with the clients, treating them as partners.

• TOP 20 B2B companies in Ukraine by Clutch;

• Top 20 App Development Companies at BusinessOfApps!

• Top 20 App Developers in Kiev on The Manifest

• Microsoft Certified Professional Developer (MCPD)

• Microsoft Certified Technology Specialist (MCTD)

🌟 Services

1️⃣Definition and Planning (Business Analysis, Project Planning)

2️⃣UX/UI Design (Wireframing, Prototyping, UX research, Marketing Research, Conversion analysis, Interface development, User-Roles, Product design, PoC/MVP Development)

3️⃣Back-end development + DevOps (Application Architecture, REST API, Server Adjustment, application development, Application Re-engineering, )

4️⃣Front-end development (Mark-upping, Client-side development, Animation, Responsiveness)

5️⃣Mobile development (Native iOS and Android, Hybrid solutions, Publishing to App Stores)

6️⃣Testing/Quality Assurance (Manual, Unit, Integration, Automation, Security, Stress, Checklists, test-cases)

7️⃣Technical Support and Maintenance (DB Back-ups, Cloud/Data migration, Bug Fixing, 24/7 support)

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Studio City, CA
headquarters
other locations

Portfolio

Key clients: 
Farelogix airline tickets provider, Dollar Shave Club, JibJab, DogVacay, Cococure, Vidme, Polyfish, RadPad, Gifdub, QuickApp Ninja, Pharmacy Navigator(NPH), Locksmith Resource, Multiplex, Be My Guest, DropIn, Floorwatch, Tapify.

Dollar Shave Club

Client:

Dollar Shave Club is a US-based men's lifestyle company that aims to take personal grooming to the next level. Far from conventional online retail stores, it provides personal delivery of razor blades and other personal grooming products.

Challenge: Our task was to create a top-notch retail app with a number of complex functionality such as online payments and UI/UX

elements that weren’t implemented by default for Android platform. In addition, the complex backend needed to be integrated.

Solution:

We’ve designed and developed a custom solution with unique UI elements and breakthrough frameworks for model object animation. The application has already been installed over 3900 times, expanding the customer’s business.

Hollar

Client:

Hollar is an outstanding destination for mobile shoppers that need cool products at a right price. The deals on offer start at just $1. The online shop features thousands of quality products handpicked by their team: household essentials, toys and electronics, beauty products, apparel and much more. Hollar’s mission is to offer its customers a seamless experience of joy in discovering great

shopping deals. Problem:

The project for Hollar is aimed at creating a price-busting mobile app on Android and iOS in cooperation with a US-based team of in-house developers. We needed to offer an easy-to-use mobile retail app that helps shoppers save money on their household budgets. The company requested a functional app that integrates all supported online payment systems while ensuring proper UI/UX for buyers across platforms. Softermii had to offer a large team of senior developers for both backend and frontend and ensure results in a timely and cost-effective manner. Solution:

Softermii co-developed a free-to-download app for iOS and Android. We ensured that shoppers get push notifications with updates on Hollar "wow offers" like the $2 Deals Galore. That helped increase quarterly sales by 35%. We’ve implemented a unique UX and breakthrough frameworks for the best shopping experience. The app received hundreds of 5-star ratings putting Hollar among the top e-shopping providers. As a result, Hollar management is highly satisfied with our refactoring of the old functionality and speed of development.

HIPAA Video

Client:

HIPAA Video is a brand new web communications and video conferencing application for accessible healthcare and medical advice.

Created by a startup company from the US, it offers a new medium for online interaction available to physicians and their patients.


Challenge:

HIPAA Video was originally planned as the ultimate communications platform.

To this end, our UX/UI designers had to create efficient user flows that combined texting, scheduling and other high-value features into a convenient healthcare application.

In order to enable HIPAA Video for medical use, we’ve had to ensure the product corresponded the global standards for healthcare applications data privacy and security.


Solution:

We’ve built a robust web tech health application that shows great output in all browsers.


With HIPAA Video, physicians are now able to easily organize appointments as patients, on the other hand, have all the needed means to consult their doctors and get all message exchange documented, stored and easily available.


A top of this, the flagship feature, our conferencing setup now offers a full-on live video exchange.

Our WebRTC knowhow now lets us create multi-peer video connection.

Thanks to awesome encoder implementations, effective echo cancellation, and browser support, our developers have managed to devise a supreme video-streaming solution.


Our developers have encrypted all messaging and video data exchange. We have implemented TSL, TDL and Role-based Authorization for app entry to ensure the sensitive personal data exchange is fully secure.


Right now, the product is a unique standalone cloud-based communications platform, compliant with HIPAA as well as European Health Security norms and widely adopted all over the world.


MedRealTime

Client:

MedRealtime App is a costs & time savvy telemedicine solution that offers a great possibility for doctors to extend their medical practice with real-time video consultations with their patients all over the world.


Challenge:

Telehealth platform needed to complete a range of online medicine challenges with its handy functionalities as messaging, video

chatting, booking, easy user s' panel, and relevant searching options.


Solution:

We've implemented all required functionalities and features in the app ensuring it works smoothly. Besides, the app ensures safety and security of patients' data according to data protection regulation.

For now MedRealtime App allows doctors to extend their medical practice and transform it into digital health by conducting real-time video consultations with their patients from any place on the globe.

Rently

Client:

Rently is a real estate company that solves this problem of showing multiple properties for buyers by introducing a fully IoT-powered showing process via a Smart Lockbox technology.

Everything is connected through a robust real estate mobile app that lists all the properties for potential tenants and schedules new viewings.


Challenge:

When the team

at Rently had reached out to us, they’ve a decision to obtain an outsider perspective and make positive changes to drive the growth rates even further.


Our mission was to rethink the user paths within the app and come up with a fresh visual appearance. One of the key challenges was to keep the old and familiar brand identity that had amassed its fan base and present it in a new light.


Solution:

We’ve come up with an enhanced set of visuals based on the blue and orange hues that dominate in the original pallet. Complemented by contemporary white-grey background themes that give Rently a cozy feel it has today.


Having in mind that Rently is a real estate management solution, then security is one of the key areas that one has to account for. It has to do both with the personal information and integrity of the property that’s in question.

That being said, the registration process the user had to undergo with the previous version of the app was overly complicated for the given set of purposes.

Our design and developers team had created a more streamlined registration process with fewer steps. This new flow had provided enough protection without suppressing the adoption due to its difficulty.

Overall, due to our experience, we’ve come up with a new UX map and used it to alter major parts in the previous design, achieving a much more refined product in the output.




RadPad

Client: RadPad is an end-to-end platform for landlords and renters. It features over a million apartments, condos, and houses in Los Angeles to New York City and is updated daily. The app requires property owners to confirm their identity and update the listings regularly.


Challenge:

The project required integration of third-party libraries and SDKs for features like

event tracking, analytics, customer support, social networks and scanning credit cards. We also aimed to create custom UI/UX elements and renovate the app customers’ credit report with Android Pay.

Problem: Despite the complexity of integrations, we created an app with real-time data and easy flow. Smooth payment process helped the client increase their revenue. The app has been mentioned as one of Top 10 Best New Apps for the past two years in a row.

LJ Hooker Avnu

Client:

The client, LJ Hooker Avnu, Australian real estate agency with over 90 years experience in this business


Challenge:

The client came up with the idea of PropTech solution for the real estate industry. We set up a purpose to create a software that should help to overcome a problem with long-time & costly process of property selling for buyers and for

agents both.


Description:

We fixed and release a new version for LJ Hooker Avnu smart mobile platform that allows managing all selling process easily, effectively, transparently.


App has a smooth registration as an agent or vendor, easy account management, access to real-time reports&analytics on the campaign performance & progress streamlining the activities your agent performs on every step and sending custom notifications about that.


Besides, the app has a few other functions like being secured storage of the data and documentation on all your transactions on the campaign and being a messenger platform to chat with the agent.


Thanks to these vital features, the app creates a smarter and faster experience while selling your home keeping the vendor control over the campaign but helping agent to optimize its performance.

JibJab

Client:

JibJab is a digital media company with a goal to make funny pictures, GIFs and videos worth sharing online.


Challenge:

Re-create JibJab’s functionality and intuitive design in the Mobile app. The challenge was in enabling users to seamlessly create funny content on their smartphones and share it with their friends and family.

Converting using from

web to mobile was JibJab’s primary goal and to achieve high mobile app downloads and good retention rates for iOS and Android.


The last big chunk of work we had to do was in rewriting the renderer because in the current implementation there was a problem of video and mask mismatch.


Solution:

The work was practically completed and successful. Initially, it was not possible to obtain the value of the frame rate of the video from the video file adequately on all types of devices. 


We redesigned a native app and redeveloped its core functionality we strived to boost the core brand experience.

We added the following features to the app:

  • Easily connect the app with all major social media or email
  • Instant selfie snap to use in funny GIFs and videos
  • Straightforward access to the pictures of your friend’s faces to easily create animation
  • Provide proper levels of synchronization when creating new animations
  • One-click sharing of JibJab app with friends to install on their mobile devices, and more.


By updating their product, we were able to push the company’s public image and the app was written about in USA Today and TechCruch. The more important thing is that the app has an average 4.5-star rating on App Store and Play Market with 3500+ reviews on each.


TempTribe

Client:Temptribe, a leading staffing & recruiting agency on the Uk hospitality market.Challenge: We needed overcome the problem with long-time and inefficient recruiting process in the hospitality and event organizations markets.Together we put our efforts in developing tech recruiting solution for client's specific needs.

Solution: We developed easy to use Android and iOS mobile platforms for applying for a suitable

job and web-based platform for Temtribe managers internal usage. The app has a wide range of features like a search for a shift with a lot of filters, shift details with a one-click booking, map integration with directions to shift place, calendar synchronization, custom notifications, profile history, and availability to get paid for work, all aligned with user-centered UX. Hence, thanks to that all, Temptribe tech solution transforms totally a hospitality recruiting process making it easy and effective than ever before.

Cococure

Client:

Cococure is a networking app for Africans in Great Britain. It connects people that attend events in the same location and lets them chat after they connect. Aside from being a networking tool, Cococure also works as an event ticketing platform.

Challenge:

Typical networking instruments such as chat, matching, and referral credits needed to be seamlessly connected

with event industry functionality (managing photos, tagging, buying tickets, and geolocation). Additionally, it was important to protect personal data.

Solution:

With up to 5000 downloads from Google Play, Cococure has the acclaim of a top mashup for events in London and a network for meeting new people across Great Britain. Thousands of people are now a swipe away from a lost friend, a new connection or a business partner.

Floorwatch

Client:

Floorwatch is a young yet ambitious start-up, bringing the new vision of services provision for all the participants of the process. Customers get help in just couple clicks at their smartphones, Sales Associates can help in the most time saving way, General Managers get valuable insights and statistics from any location.


Challenge: Our goal was to create a

unique retail solution, which would revolutionize experience of communication between shop employees and customers, at the same time bringing value to stakeholders and decision makers of retail networks.

Solution:

Being excited with the idea, we work together with our client at all the stages of product development and were looking for the perfect solutions, that would be convenient for all the users and Administrator.

The ecommerce app was developed for Android or iOS platforms and is free of charge to download. With it, you can just tap a button and “send up a flare” to get help in the store without utilizing any extra tech.

It simply places a virtual geofence at 57000 retail locations that work with the app in the US.

You can also “call for help” when there is no associate logged in and using the app. Customers can also get all the contact info by simply clicking on the store button in the app.

For retailers, the advantages are similarly great. You can request that your salespeople on the floor download the app on their phones to find the shoppers that really want to make a purchase the very instant they need it.

Managers, in turn, get the data on their Floorwatch web ecommerce platform based on 100% accurate personal experiences gathered by the mobile app. Having accurate minute-by-minute data in an easily comprehensible form lets management improve customer service and sales rates.

AudioBridge

Client:

Our client is a leading US music agency.


Challenge:

The client was going to bring in the life the idea of an exceptional tool for music multi-track collaboration on mobile. The platform was needed to be developed as songs recording in one click and easy music editing tool between team members.


Solution:

Our team

developed the app with an intuitive interface and practical UX that allows you to invite other collaborators, to message them through chatroom integration. The platform synchronizes music edits across all devices in collaboration.


Besides, the app provides you with fascinating music live editing features like music trimmer, volume adjustments, tagging track content to easily back to it later, creating transitions between already recorded tracks. In results, the app gets all required features to be considered as a top music editing tool for mobile devices.

CryptoRun

Client:

Cryptorun is a revolutionary cryptocurrency betting platform providing high speed & security of data.


Challenge:

We needed to rebuild and redesign the platform to deliver an astonishing crypto gambling experience involving users in competition between them


Solution:

Our team developed a cryptocurrency

betting platform with secured & fast performance and gamification in UX.


The final Cryptorun application is the result of our work entire front-end redevelopment and backend code refactoring and further design updates.


The app complies with all security standards for obtaining a gambling license.


Proper

Client:

Proper is a new communications platform created to reinvent rental property management and make it much more streamlined.



Challenge:

The main challenge was to unite three parties, each having its own unique role and thus a set of functions they would use to fulfill their specific goals.

All these functions took

iterations upon iterations to come up with a viable UX and UI which pushed our designers and product managers to think far out of the box.


Solution:

We have delivered a fluid mobile app that makes tenant/landlord relationship much less complicated.


We've prepared native versions for Android and iOS which make all in-app actions extra smooth.

We designed and built 3 separate roles within the app:

Tenants:

  • Taking images and sending maintenance requests to their landlords
  • Talking to contractors and landlords directly from a single hub
  • Tracking the job progress and discussing it on the fly

Landlords:

  • Sending maintenance requests with attachments to contractors
  • Staying up to date with the progress – no need for phone call follow-ups
  • Supervising multiple maintenance requests across multiple property locations
  • Selecting and adding contractors to a unified database
  • Processing invoices upon completed work orders

Contractors:

  • Managing their work with efficiency by talking to the tenants and landlords directly
  • Updating work progress via file sharing and corroborating completed work with images
  • Itemizing expenses and issuing invoices with email confirmations upon job completion


Locum

Client:

Locum is a UK company that offers mobile job recruitment platform for pharmacies and pharmacists in the UK market.

It connects pharmacies and pharmacists in the UK and makes staffing process faster and effectively.


Challenge:

We dealt with auditing and fixing existing iOS, Android & web Locum apps to release bug-free versions with new features

like easy registration process, account history, filtering options, booking functionalities, smooth payment. Now we continue our work on building a clear architecture and rethinking the UX of the apps to make the solution even more applicable.


Solution:

Locum app works as mobile job recruitment platform for pharmacies and pharmacists in the UK and allows to post and apply to jobs in this industry.

ExtoBit

Client:

EXtoBit is an innovative & lightspeed cryptocurrency exchanger. The exchange platform allows hyper-quick transactions with a high degree of convenience for its users.


Description:

EXtoBit is the results of applying the best standards of cryptocurrency exchange development.

The platform handles synchronized & encrypted data transfers and

ensures easy account management due to meaningful UI/UX & smooth payment.

DronBase

Client:

DronBase is the first US network of drones pilots that proposes professional drones services.


Challenge:

The client came to us with the idea of the first network of drone pilots development. There is a high demand for aerial photos often needed for a lot of industries like real estate, insurance, construction, logistics, etc. The app should solve this

problem and connect drones' operators and businesses owners providing them with quickly aerial images or video of required objects.


Solution:

We developed a mobile application that is a smart network for drones pilots interested in making money while flying drone. With that purposes, the app has the next functionalities including profile management, onboarding process, missions booking, scheduling & streamlining of their workflow, uploading your shots and getting paid for that right in the app.

That all helps to transform the app idea in the first base of drones professional services.

AMEPI

Client:

Fichier AMEPI is a leading real estate agency on the French commercial property market.


Challenge:

Our client was going to develop the idea of building a commercial database network for rental or real estate agencies and professionals in France. The platform needed to have an up-to-date base of the property for rent/buy with the easy search to facilitate

property management process for the agents moving it on their mobile devices.


Solution:

We developed Android & iOS applications with 3 types of real estate secured bases for rent, sale, and gold goods with prices of transactions. Every real estate agents have a possibility to make geolocated searches on the map or on the list with different filters options and get a real-time available property profile with photos, price, and other details in one click.

Such PropTech mobile solution allows agencies to work together for the benefit of their customers and their business.

NearPharmacy

Client:

NearPharmacy, pharmaceutical company, had an idea to create a pharma retail platform that transforms the entire pharmaceutical industry moving drug stores on the mobiles. 

Such healthcare ecommerce solution should be able to solve any urgent customers needs in some medicine and get it to your home just in a few clicks at any time. 


Description:

To

meet client's needs our team developed a web and mobile app that provides users with the possibility to buy needed medicine at convenient locations and affordable prices. Medical software allows you to compare prices in different pharmacies, set up custom reminders, book and order delivery all needed pharma products.

Within the web platform, pharmacists get access to online store dashboard that allows them to manage inventory, check statistics and set up discounts. Hence, such a solution is a real win-win for customers and pharma retails both.

Tapify

Client:

Tapify, growing startup in finance and payments industries from Australia, had a need to realize the idea of mobile app for instant and secure money transfer between family or friend.


Challenge:

We had to develop a high-performed mobile solution for money transfer and easy payments for services or in store without card or cash.


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Challenge:

We build iOS and Android mobile fintech solution for easy and secure money transfer with a high level of data protection on any transaction in app.


Within the platform users can easily pay or share money, create a split bill and pay for friends' food or drink, book tickets, rent some services for free.


Besides, Tapify effectively works as a digital mobile wallet in the stores where it's accepted and has own reward system engaging users to be active. Hence, this savvy tech solution created the advanced but handy money transfer and cashless payment mobile system making our lives easier.

TravelWorldPassport

Client:

TravelWorldPassport is an Australian travel startup that got the idea to put your travel memories into a digital personal visual journey just in your smartphone.


Challenge:

We needed to develop the platform needed to provide opportunities for users to turn every picture into a unique stamp.


Solution:

Our team

developed the app where you can upload your photo, add special overlay and caption and get awesome travel stamp based on your pic.


Besides, you can tag location, feeling or your friends on your stamp, share it with others and even get special coins and win the prizes after joining the network monthly competition.


If it's not enough for you, a smooth payment process allows you to easily order printed copies of the cards in the app straight to your home address.

ConvertKit

Challenge:

ConvertKit is marketing agency willing to create email marketing software with high automation and optimization functions besides with clear interface.


Challenge:

We needed to build a robust all-in-one marketing web-based software while maintaining a high perfomance and custom functional UI/UX.


Description:

Our team developed a web-based platform for email marketing campaigns creation, management, and optimization.


ConvertKit tool provides with functions like creation & customization of website embedded forms, text-based emails creation & campaigns management with tags and segments to build highly target audiences based on their interests, location, occupation to deliver the tailored message.


The software allows the user to build even landing page and optimize it to conversions.


Besides that, tools provide the option to integrate RSS feed to send weekly blog posts, similarly as integrations with Zapier, Shopify, Woocommerce, WordPress, RightMessage, LeadPages, Teachable, and other platforms to make email marketing simple and profitable for any business 

BeMyGuest

Client:

BeMyGuest is dating company with a unique idea of connecting people with common interests for places, based in Montreal, Canada.


Challenge:

The client had an idea to create a unique free dating service for women and men who share the common interests and likes the same place and events. The app needed to meet the concept of matching two people if they like

the same public place as you.


Solution:

We created the application for Android and iOS with functional UX involving a smooth registration, easy profile management with photo uploading, adding your favorites places.


The app allows you also to benefit from such features as advanced search, sending or requesting invitations, unlimited chatting, adding liked profiles to favorite list.


Thanks to the unique concept, handy functionalities with a brand new user interface the dating network gets high popularity and positive users' feedback.

Dog Vacay

Client:

DogVacay is an online community connecting pet owners with over 20,000 five-star-rated sitters across the U.S. and Canada. Reservations are available for a wide variety of pets and include premium pet insurance, 24/7 customer support, and daily photo updates.


Challenge: The app needed to have all the website’s complex functionality for booking, sitter rating,

and online communication. Geolocation was added for users to find the nearest pet sitters easily. Thanks to our UI/UX experience, we managed to support smooth app’s flow with clear code.


Solution: The app has been downloaded over 50000 times and rated 991 times. It was featured at TechCrunch, Adweek, AppAdvice, and TravelandLeisure as ‘the Airbnb for pets’ that ‘gives peace of mind to dog owners’.

Dropin

Client: DropIn is a remote video inspection platform initially started for the insurance industry. It works like a sort of ‘live streaming Uber’: insurance professional can get Droperators to stream video from any location, thereby documenting property damage in real time.


Challenge:

Video streaming is relatively easy when the quality is not an issue; however, it is

quite challenging to stream HQ videos when troubles with internet connection set in. We’ve used the cutting edge video compression and broadcast systems to tackle the problem.


Solution: Throughout 2016, DropIn has gained the reputation of an efficient smart solution for insurance industry and repair network operations. It was featured in The Wall Street Journal, TechCrunch, CNBC, and Entrepreneur Magazine.

Farelogix tickets provider for Janbala

Client:

Farelogix is a commerce gateway for airlines that lets them create and deliver personalized offers. Janbala is a booking service that offers immersing traveling experience, from the best routes to the opportunities of supporting local communities. Problem:

Systematic integration between the two services was needed. We also had to add the functionality for purchasing tickets

(Ameican Airlines), scheduling, building the shortest routes with little to no transitions, and ordering meals for flights.


Solution: The system was fully developed from scratch in three months with all the functionality that was required. Not only could users book tickets but also choose the exact seats. The American Airlines certification was passed in only two weeks.

SWIPELEAGUE

Client:

SwipeLeague is a creative project, combining functionality of sports betting and a social network, which makes it twice more exciting than the two competing areas, but also doubles the functionality complexity. We were excited to think out this challenging combination. Problem:

Our client already had the concept and first version of SwipeLeague when we started work

together, the app not only offered the list of football matches to make bets on, but also entertained users with possibilities to follow and challenge others.


Solution: In the process of development Softermii put together all the experience from related spheres and came up with suggestions on UI/UX, Mobile apps functionality, product Administration flow on Web and its automation, which resulted in a smooth a captivating experience.

Reviews

Sort by

Telemedicine Development for a Digital Agency

"In terms of code quality, they are really up to any professional standard that you could ask for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Ongoing
Project summary: 

Softermii developed a digital telemedicine solution for a third-party client. Features included P2P encryption and GDPR compliance.

The Reviewer
 
2-10 Employees
 
Munich, Germany
Executive, The Cookie Labs
 
Verified
The Review
Feedback summary: 

Softermii has consistently delivered on or ahead of deadline for each of their milestones within this ongoing development project. They’re a punctual and reliable team. Positive feedback has focused on the quality of their code.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a digital and creative agency from Munich. We develop media and digital solutions for our clients, ranging from social media campaigns and online presence to influencer campaigns. We create websites, content hubs, and mobile applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Movade Studio?

We create digital solutions, but for complex applications, we need some experts and that's where Softermii comes into play for us.

SOLUTION

What was the scope of their involvement?

We are working on a system for telemedicine with adaptations for our clients. Features include encryption on a P2P basis, so it's totally GDPR compliant. We translate what the client wants to do to the programmers because they don't speak the same language some of the time. I don't always know which language they need either, so Softermii can help with that.

Our solution was supposed to be released in three or four months, but it may take longer than that because of changes in requests from our client. That’s not an issue on Softermii’s part.

What is the team composition?

We are in direct contact with our account manager, Slava (Co-Founder, Softermii), along with a project manager. We also had contact with one of the two CEOs. We have no direct contact with the programmers.

How did you come to work with Movade Studio?

Slava had worked with us in the past and was very trustworthy. We can trust him to work like he says he will. We considered many providers, and SofterMii was the only one who'd had success with GDPR compliance. And that's why we picked them.

Before we started the project, we went to Kyiv to see how everything worked and whether there was really an office with as many people as they said. With telemedicine solutions, we really have to minimize risks. We met the CEOs there and saw the facilities and the programmers. We saw the case they had.

How much have you invested with them?

We’ve spent €100,000–€250,000 (about $110,670–$276,680 USD).

What is the status of this engagement?

We started working with them in October 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're always on track with their timesheets and the milestones are being reached even earlier than planned. They plan their development schedule very well. The project is not yet live for the end-user. Some of the milestones are not yet possible to measure, but so far, the client is happy. The client's still adding features like crazy, but I also find that the client is happy with the development so far.

How did Movade Studio perform from a project management standpoint?

They are very strict with themselves. Based on our experience, we always try to build some buffer here and there, so if there are any delays, it’s due to expectation management. However, they are delivering on the clock with what they promised, and that's really great. Sometimes they are too punctual and we have to explain why deliverables are ready one week earlier than the client expected.

What did you find most impressive about them?

It’s our first telemarketing project, so in this case, we can’t judge. However, in terms of code quality, they are really up to any professional standard that you could ask for. They are way more reliable than other countries because we had to also experiment with Poland, with India, with Germany, and with the US. They are performing on par with our expectations. They deliver top-notch quality and are really reliable.

Are there any areas they could improve?

In terms of prices, sometimes a little bit less expensive would be better, and sometimes a little bit more expensive would be better so we could also get our percentage on top. But I think that's not the case. They're doing a great job based on the budgets we’ve seen.

Do you have any advice for potential customers?

Consider them. They have a very hands-on mentality and they try to solve any problem that you present them. They are really worth a shot. Programming is sometimes like a marriage–you have to find the company that really suits your needs. Softermii has provided us great value so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    I would give a 4.5 out of principle because if I say they are perfect they would charge more.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for an Application Creation Platform

“They always reach out, asking how they can best add value to our business.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2019 - Ongoing
Project summary: 

Softermii built a web app for a UI/UX firm that allows users to quickly build prototypes for applications. They’re currently making last-minute adjustments in preparation for the app’s upcoming launch.

The Reviewer
 
2-10 Employees
 
Marina Del Rey, California
Jay Whitley
Founder, 24 Hour Designs
 
Verified
The Review
Feedback summary: 

Internally, the client is pleased with the app. The team implemented a smooth workflow, allowing them to quickly construct the platform and troubleshoot issues. Their strong communication skills and proactive project management style makes them stand out from competitors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of 24 Hour Designs. We’re a UI/UX design firm serving all types of businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

We reached out to Softermii when we needed help building an app.

SOLUTION

What was the scope of their involvement?

We are working with Softermii to build a web-based rapid prototyping tool for the software space. Once completed, it’ll enable anyone with an idea for an app to start the process on their own.  

What is the team composition?

I interface directly with the project manager, who is in contact with the team and CEO. He’s my only direct point of contact, though. 

How did you come to work with Softermii?

We see quite a few developers in our industry, so we probably met them organically through LinkedIn or an event. I liked them and the potential for our overseas partnership. We have relationships with developers around the world, so their ability to stand out from the rest was impressive in itself. Additionally, they seemed to have good personalities and know what they were doing. 

How much have you invested with them?

I’m not sure of the exact numbers, but we’ve spent between $50,000–$100,000 with them. 

What is the status of this engagement?

We started working together in June 2019, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is currently incomplete, but I think I’ll be happy with the result once it launches and users begin picking it up. In their work, Softermii’s team has been great about listening to feedback, processing work, and determining solutions. 

How did Softermii perform from a project management standpoint?

Despite our remote partnership, communication has been good. Our project manager is pretty on top of things, and while there’s bound to be miscommunication at some point, we haven’t run into anything yet. 

What did you find most impressive about them?

I was impressed by their willingness to collaborate. They always reach out, asking how they can best add value to our business. That can be a risky thing to do, but they’re really good at showing how they can add value to our initiatives. We’ve built our relationship on that. With millions of developers in the world, connecting like this will help individuals stand out from the pack.

Are there any areas they could improve?

This is subjective, but any project could move faster.

Do you have any advice for potential customers?

Be open-minded to working with an offshore company. There are definitely a few gems out there.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Recruiting Application

"Their team is energetic and committed to meeting my needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

Softermii redesigned a recruiting app for a job placement service. They audited an existing codebase, implemented stability updates, and added a new payment feature. The partnership is ongoing.

The Reviewer
 
1 Employee
 
United Kingdom
Director, Short-Term Job Recruiting Application
 
Verified
The Review
Feedback summary: 

Thanks to Softermii, the platform is now reliable and bug-free. The app has also experienced an increase in users. The team responds to issues quickly and address concerns in a transparent manner. Their efficiency and responsiveness make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a short-term job recruitment platform for pharmacies in the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

I’d hired another development company to build my app, and the original version was terrible. It was riddled with bugs and didn’t have a cohesive backend architecture. I partnered with a second developer, and they took ages to finish the work, which caused several delays. Eventually I found Softermii and brought them on to redesign the platform. I needed them to implement some immediate fixes and updates while planning for a major overhaul in the near future.

SOLUTION

What was the scope of their involvement?

They began the project by auditing the existing codebase and identifying which issues they would tackle first. They fixed bugs, made the app more stable, and updated the UI. They also converted the code to make it compatible with iPhone X.

In addition to overall enhancements, the team built a new payment feature that allows users to charge people through the app. They developed the backend in Node.js, and the product is available for both Android and iOS devices.

Now that they’ve finished an initial sprint, they’re gearing up for the second phase of development. This next step will involve restructuring the backend architecture and rethinking some UI/UX elements.

What is the team composition?

We were assigned a web developer, an iOS developer, an Android developer, a backend developer, and a project manager. Occasionally, we communicate with one of Softermii’s co-founders.

How did you come to work with Softermii?

I found them online and chose them because they were willing to work with and fix code that had been written by other developers.

How much have you invested with them?

We’ve spent approximately $25,000.

What is the status of this engagement?

The project started in March 2019, and we’re planning for them to add more features and updates.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app is now stable and entirely free of bugs. User volume has risen, and the number of complaint emails that we receive has gone down significantly.

How did Softermii perform from a project management standpoint?

Their project manager is dedicated and organized. He’s also great at listening to feedback and explaining problems. Whenever I share my concerns, their team responds right away. They were able to roll out a wide variety of updates in a short period.  

What did you find most impressive about them?

Their team is energetic and committed to meeting my needs. They were also quick to start working on the project, which was not the case with any of my previous developers.

Are there any areas they could improve?

I can’t think of any areas where they underperformed.

Do you have any advice for potential customers?

Give them a call. They’re one of the best companies I’ve worked with for development.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Social Media Platform

"Their team was genuinely invested in the success of our platform."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Mar. 2019
Project summary: 

Softermii built two apps that are available for iOS and Android devices. They audited a pre-existing codebase and rewrote the applications using the MEAN Stack.

The Reviewer
 
11-50 Employees
 
Poland
Krystian Lewanczyk
CTO, Universal World Passport
 
Verified
The Review
Feedback summary: 

Softermii delivered two functional MVPs that are available on the App Store and Google Play Store. Flexible and responsive, the team seamlessly handled every issue and made adjustments as needed. Their transparent and structured approach made for a smooth development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Universal World Passport. We offer a unique branding and customer retention platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

We had a codebase for our product that was built by freelance developers, but there were many problems. The code was unstable, work wasn’t being completed on schedule, and we were without a finished MVP. We discovered Softermii, and hired them to develop two cross-platform mobile apps.

SOLUTION

What was the scope of their involvement?

They analyzed our existing codebase and rewrote legacy code to make it workable for newer operating systems. Their team also rethought some of the key user-flows and extended the functionality of the platform, including a new medal feature. The codebase is now formatted in a way that allows for cross-platform updates. They developed both applications using the MEAN Stack.

What is the team composition?

My primary contact was Diana (Chief Business Development Officer, Softermii), who oversaw three developers and a development team leader.

What is the status of this engagement?

They began working in August 2018 and released both products in March 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Both apps have launched and are available for download on iOS and Android devices. The code is stable, and we’re collecting feedback from users to validate our concept.

How did Softermii perform from a project management standpoint?

Their team was always accessible, and there were never any lapses in communication. There was even a situation where the team lead had to take time off, and their replacement ensured that development continued without a hitch. They handled even the smallest of issues, and whenever I had questions, they were quick to respond and adjust as needed.

Development occurred in biweekly sprints. Their team followed detailed timelines and made exact recordings of the hours that they worked. They were attentive to details, and accounted for every variable throughout each of the build phases.

What did you find most impressive about them?

Their team was genuinely invested in the success of our platform. They were also personable and provided a high level of customer service.

Are there any areas they could improve?

I don’t think there’s an area where they need improvement. They were terrific.

Do you have any advice for potential customers?

Make sure to state your intentions clearly at the beginning of the project. This will help you avoid unnecessary changes later on, and will likely reduce your timeline and budget.

5.0
Overall Score We’re very happy with their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for an Engraving Company

"I don’t need to go anywhere else because they have everything I need."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2018 - Ongoing
Project summary: 

Softermii developed an e-commerce platform from scratch. The site includes custom CRM and HR functionalities. They now provide SEO, maintenance, and mobile app development services.

The Reviewer
 
2-10 Employees
 
Ukraine
CEO, Engraving Company
 
Verified
The Review
Feedback summary: 

The new site has boosted sales significantly. Softermii is a timely partner that sticks to deadlines and ensures regular communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of an engraving company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

My website didn’t have the software I needed for my company’s in-house processes. I hired Softermii to build out my functionality requirements.

SOLUTION

What was the scope of their involvement?

First, I discussed the scope with the team and they then created the documentation. Softermii built the e-commerce platform and admin panel from scratch. In addition, the team developed custom CRM and HR systems. Currently, they are providing SEO and building corresponding mobile applications for iOS and Android. Softermii is now maintaining the site as I use with my other businesses.

What is the team composition?

The project manager is my main point of contact, but I also interact with Softermii’s senior leadership. The team size has fluctuated between 3–8 people depending on need.

How did you come to work with Softermii?

I looked for vendors on different platforms. I then visited Softermii’s website and filled out their contact form. Initial communication was smooth and responsive. Their high-quality sales process included detailed advice and project outlining.  

How much have you invested with them?

We’ve spent $160,000.

What is the status of this engagement?

We started working together in May 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales increased fourfold post launch. The site has also improved our analytics dramatically.

How did Softermii perform from a project management standpoint?

During the build, the team provided demos every two weeks, which enabled me to limit my involvement in the process. I always know what they’re working on. We communicate via phone and email.

What did you find most impressive about them?

I’m satisfied with the results, as well as Softermii’s approach. They are responsible and stick to timelines. That distinguishes them from other vendors I’ve worked with.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

I don’t need to go anywhere else because they have everything I need. They augment the team with external partners when they don’t have expertise in a specific area.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always stick to timelines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to one of my friends. They hired the team.

Bug Fixing and Migration for Hospitality Staffer

"We’ll continue to work with them to deliver a high-quality product."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

Softermii resolved bugs left over from several legacy developers in a VB.NET web platform. Moving forward, they’re going to transition the platform over to JavaScript and React Native.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Duncan Mitchell
Managing Director, TempTribe
 
Verified
The Review
Feedback summary: 

Website speed and performance have increased significantly thanks to Softermii’s efforts. They integrated seamlessly with an in-house team and provided attentive customer service, even outside normal hours. The imminent platform migration should serve to create an industry-leading product.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of TempTribe. We provide temporary workers to the hospitality and leisure sector. Our business runs primarily via a proprietary web platform and a user app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Softermii?

The platform contained many bugs left behind by previous developers. Softermii was initially brought on to resolve those issues by rewriting some of our Visual Basic .NET and Node.js code. After that ended, we decided to have them migrate us from VB.NET to JavaScript and React Native.

What were your goals for this project?

We wanted to stabilize our platform. 

SOLUTION

How did you select this vendor?

We researched numerous vendors and shortlisted a few with consistently good reviews. After a Google Meet conversation, it was clear Softermii was the best fit.

Describe the project and the services they provided in detail.

We created an Asana board with tickets for bugs and new features, which we then prioritized for Softermii. They addressed these issues using all our technologies (VB.NET, React Native, Node.js).

What was the team composition?

Softermii supplied one VB.NET developer, one QA tester, one JavaScript specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Before bringing on Softermii, page speed was extremely slow because of the amount of data we were handling and the poor quality of our queries. After Softermii consolidated our queries, loading time dropped by a factor of ten. This has affected meaningful improvement in our team’s ability to execute their daily activities. We’re hoping the forthcoming migration project will provide us with a best-in-class product for several years.

How was project management arranged and how effective was it?

We've successfully managed the project between our in-house team and a dedicated project manager from Softermii. They've helped us move toward a better platform effectively.

What did you find most impressive about this company?

Their responsiveness is outstanding. Things inevitably go wrong when working on this type of project, but we’re able to contact their team any time, day or night. They provide immediate support, especially their VB.NET developer.

Are there any areas for improvement?

Naturally, we strive for faster bug fixes and more robust solutions and testing, but I have no specific ideas for improvement. We’ll continue to work with them to deliver a high-quality product.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I haven't had any issues.
  • 5.0 Cost
    Value / within estimates
    It's very reasonable for the services we receive.
  • 4.0 Quality
    Service & deliverables
    We're progressing well through a messy project.
  • 5.0 NPS
    Willing to refer
    I'd do so happily.

Android App Dev for Housing Communication Platform

"We saw eye-to-eye, and developed strategies together that kept things quickly moving forward."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2017 - Ongoing
Project summary: 

To improve communication between tenants, landlords, and contractors, a user-friendly mobile app adds a social layer to maintenance requests. Having completed an iOS version, a startup sought Android development support.

The Reviewer
 
1-10 Employees
 
California
CEO & Founder, Communications Platform
 
Verified
The Review
Feedback summary: 

Development moved quickly, built on a foundation of completed work including design and user stories. After re-architecting backend technology, the contractor built Android versions of the sign-up, chat, networking, and photo capture functions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of a small property management startup in California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

We're working to create software that centralizes communication between tenants, landlords, and contractors. Having already created the iOS app internally, we needed a contractor to build the Android version.

SOLUTION

What was the scope of their involvement?

The app enables people who rent their apartments or homes to easily report any needed maintenance. With a similar look to Instagram or Snapchat, it’s very user-friendly. Tenants can take a picture, add a description, and submit a maintenance request to the landlord. The program generates a group chat including the contractor hired for repairs. This social layer helps all parties involved easily coordinate to get the job done. At the end of the process, contractors can invoice the landlord. We’re working on additional features, including a billing option.

Having completed all the design, user stories, and the iOS version of the app, we were able to start coding right away. Their maintenance of the iOS app has helped us keep pace with the Android development. Even though we built the iOS version first, we lack the same resources.

They re-architected our backend technology, which is hosted on Firebase. Development moved quickly, and they built all the functions, including sign up, chat, networking, and photo capture.

What is the team dynamic?

For the first phase of the project, the techs focused on Android development. Currently, Evgeniy Kuropatenko is working with Firebase, and developers provide additional support for the iOS version.

How did you come to work with Softermii?

I initially found them through UpWork. Of the several providers I considered, they were the best to fit our needs. I used the first week as a trial period and they proved their merit via quick deliveries and strong communication and execution.

What is the status of this engagement?

The project just started in July 2017, and we are continuing to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It's been a very closed beta version, so we don’t have quantitative metrics to share. We’ve been pleased with them internally, however. They remained under the set budget from the very beginning, and were able to deliver significantly ahead of time. They’ve remained supportive outside of our periods of larger engagement, and quickly make minor changes or fixes.

How did Softermii perform from a project management standpoint?

Since they’re based internationally, our communication took place online. Even with the time difference, communication went smoothly, and they have strong English language skills. We held major meetings via Skype, and used our group chat and specific topic channels on Slack to stay in touch on a daily basis.

What did you find most impressive about them?

The speed and quality of their work was excellent. We saw eye-to-eye, and developed strategies together that kept things quickly moving forward. All work was completed ahead of schedule.

5.0
Overall Score It’s been fun working with them, and the quality of their work has been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were able to meet my deadlines ahead of time.
  • 5.0 Cost
    Value / within estimates
    They met the budget that I needed, and sometimes went under.
  • 5.0 Quality
    Service & deliverables
    We had very few issues with bugs, and everything was performed really well.
  • 5.0 NPS
    Willing to refer

Team Augmentation for Online Consumer Products Retailer

"They really work in concert with our internal team."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Softermii provides contract services to support the internal mobile dev team, scaling from 2–4 resources to expedite workflows. Diverse tasks range from UX/UI improvements to performance fixes.

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Sr. Director, Product Development
 
Verified
The Review
Feedback summary: 

Thanks to the seamless integration offered by Softermii, all work has met specified iOS and Android requirements. Their consistent delivery timing, responsiveness to requests, and proactive problem-solving abilities continue to boost productivity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of product development for an e-commerce site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

We have a website where customers can buy items. We also have iOS and Android mobile apps, and Softermii provides contract services to augment our existing in-house team.

SOLUTION

What was the scope of their involvement?

Softermii helped us with different development requirements for our mobile apps. We have an internal ticket flow that we added. I’d have to go back and look at the exact features of what they worked on, but they tackle everything from performance improvement to layout and UI/UX. They really work in concert with our internal team. Everybody kind of works on everything. We don't hand them a big project in its entirety. They basically follow our prompts and implement the results. On iOS, for instance, they developed a peek-and-pop implementation, and on Android, they recently helped us refactor our checkout flow. Softermii’s resources are kind of utility players. I know they also provide project management, product development, and UI/UX design, but we don't really use any of those services.

How did you come to work with Softermii?

We have a couple of people who worked with Softermii in the past when they were called IT Rex. We got in contact with them and went from there.
We do use other offshore contractors and contract groups that we choose based on recommendations. On the web side, we use some people from a different vendor. Softermii’s price was in our range, and we wanted to give them a try with no commitment. We did go through a couple of resource iterations, but the people we have now seem to be working out well, so we continue to use them.

What is the status of this engagement?

We’ve worked with Softermii for 5 or 6 months, since about January 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We’re happy with the work that Softermii is doing, and they’ve been receptive to feedback. We have no real complaints. I would say they’re satisfactory in that they’re able to deliver exactly to spec but not really anything more than that. In terms of speed, they’re okay. I wouldn't say that they’re exceptionally fast or accurate, but the timing is what I expect.

How did Softermii perform from a project management standpoint?

We mostly communicate through ticketing and Slack. Our lead engineers, on Android and iOS respectively, manage their tasks in a ticket flow. The senior engineers then report to me.

We take the development resources we’ve sourced through Softermii, and we onboard them with our own team and provide mentorship, guidance, and training. We invest in these people. We’ve also worked with them to find the right individuals. Sometimes, that takes time. We may try out a developer who may not work out due to the skill fit or a language barrier. They’ve been great about working with us to identify the right resource and making that resource available to work in whatever way that we feel is appropriate. They’re very flexible in that way.

We’ve used up to 4 of their resources at a time, but right now we just have 2 intermediate to senior people. We purposely sourced people like that because we want them to be self-starters and proficient on their own.

What did you find most impressive about Softermii?

Their onshore contact and representation are valuable.

Are there any areas Softermii could improve?

They’ve met every request we’ve had, and they’ve been responsive, so I have no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Dating Website

"We had a positive experience and I'd work with them again, but like anything else, you have to tell them when to fix something."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jun. 2016 - Jan. 2017
Project summary: 

Based off of provided specs, wireframes, PSDs, part of the working model, and all user cases in JIRA, the Softermii team helped build and finish an iOS app for an online dating service.

The Reviewer
 
1-10 Employees
 
Montreal, Canada
Product Manager, Be My Guest
 
Verified
The Review
Feedback summary: 

Softermii excels in project management. Although their initiative and efficiency weren’t always impressive, they delivered what was asked for on-time. They needed guidance, but were then dedicated, even to the point of working on weekends, to fixing bugs and addressing other needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was director of operations for a firm called Be My Guest, a dating website and application.

 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

Because we’re a small firm and we wanted to be efficient, we used Softermii and other outsourcers to help deliver the parts we needed for the application.

 

SOLUTION

What was the scope of their involvement?

The only thing Softermii did for us was build an app for iOS. We provided the specs, wireframes, PSDs, and part of the working model. We had all the user cases done in JIRA for them, so they knew exactly what we were looking for.

 

How did you come to work with Softermii?

We met them at a conference.

 

How much have you invested with Softermii?

I believe [$20,000?].

 

What is the status of this engagement?

I think Softermii started working with us in June 2016. The whole process of delivering the app took about 2 years, but Softermii was involved in the last 7 months of the project.

 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The best part of our experience with Softermii was working with their project manager. We consider them part of our team, because they have full access to our JIRA and they submitted their code to Git like everybody else. When there was a bug, they’d help fix it, and they did work on the weekend once in a while. That was unexpected but nice of them. We relied on them like they were in our office.

 

Like with any outsourcers, we had to go back two or three times to deal with bugs. Softermii’s no better or worse with that than any other outsourced team; they’re pretty normal. We had a positive experience and I'd work with them again, but like anything else, you have to tell them when to fix something. If you deal with outsourcers, you’ll find that they always blame the other outsourcers for the poor code. Softermii did take some ownership of the code near the end, and they were able to figure out some problems, but it wasn’t stellar.

 

How did Softermii perform from a project management standpoint?

We supplied a lot of content for Softermii to work with. We can’t afford to hire people full time, so I might spend an extra four hours on one JIRA ticket if it means we can use Softermii and not someone who works full time. Like with any outsourcers, Softermii just does what they’re told. There was some initiative from them, but not a lot. We worked with one or two people there, and we actually followed their project manager when she left one company to work at Softermii. It’s really individual outsourcers that you're dealing with and not necessarily the firm. If it wasn’t for their project manager, I don't think we would have hired Softermii. We’ve dealt with a lot of outsourcers, and they’re all the same. You have to really prepare on your end so that they understand what you want.

 

What did you find most impressive about Softermii?

We didn't find anything that impressive about Softermii. They put out a large amount of code, but it wasn’t efficient, which we learned after the project was out. They are there to deliver nominally what you ask for. They did help with some of the optimization afterwards, but the problems had to be pointed out to them.

 

Are there any areas Softermii could improve?

Not really. They were engaged in the project, but they weren’t immersed in the project.

 

What tips or recommendations could you share that might increase the likelihood of success with Softermii?

I would recommend that businesses should make sure their specs are there, inside and out, and they should make sure they do their QA in-house.

 

4.0
Overall Score Our project turned out well, but if Softermii didn't have the project manager they did, our experience could have been disastrous. It’s really the individuals you're dealing with.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We set reasonable deadlines and Softermii met them.
  • 3.5 Cost
    Value / within estimates
    Outsourcers in general have been charging us between $40 and $55 an hour. At that rate, you’re almost better off finding someone in the US or Canada.
  • 4.0 Quality
    Service & deliverables
    Dealing with Softermii’s project manager was easy enough. She was great, which is why we followed her from another company. The actual quality of Softermii’s coding and services probably rates as a 3.5 to 4.
  • 4.0 NPS
    Willing to refer

Redeveloped iOS & Android App for Startup

"Softermii provided a stable, beautifully designed app for a very reasonable price." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - 2017
Project summary: 

Softermii redeveloped a problematic messaging app [iOS/Android] that enabled simpler updates, easy bug resolution, and new feature implementations.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, Tiddle
 
Verified
The Review
Feedback summary: 

The team’s lead developer rebuilt the app according to all specifications on time and with minimal supervision. Softermii will apply their technical expertise to a second app prototype in 2017. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own JNN a small marketing company that also has branched out into building apps. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softermii?

I hired Softermii to recode an iOS and Android messaging app called Tiddle. 

SOLUTION

What was the scope of their involvement?

I had been working on Tiddle with a few other companies for a few years, and every time I needed an update or something, it would cost me anywhere from $5,000–$10,000, it would take 3–6 months to fix, and it would still have a lot of bugs in it. I got sick of bouncing from company to company trying to fix them. Nothing worked until I found Softermii. Slava said, “I have to redo the whole thing because the code is horrible.” He gave me a price that was more than fair and gave me a date for when the project was going to be done. I was surprised to find that the app was delivered on that date and that it worked perfectly.

How did you come to work with Softermii?

I ended up hiring Softermii because they were at the top of their list on Elance. When talking to Slava, I thought, “I have to hire this guy. He’s the best of the best.” I remember speaking with him via phone—which I normally don’t do with most companies—and that seemed to go well. I wasn’t convinced that I had made the right choice at first because I had been hearing the same kind of song and dance for years. Eventually, I thought, “Whatever—it’s another $12,000. Let’s roll the dice.” I was determined to finish the app and test my theory to see if it would work.

How much have you invested with Softermii?

I think I spent roughly $12,000–$15,000 with Softermii. I think the start of the project cost around $12,000, then I added a few more features once the app was complete.

What is the status of this engagement?

I probably worked with Softermii over a year ago, and I just rehired them, but I'm putting off that project to do a video game, which I have a prototype for. Softermii is making the app for that. It’s a multiplayer, real-time, head-to-head, side-scrolling video game. I’m probably going to start it in April 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Tiddle is no longer available as an iOS app, but that didn't have anything to do with the work Softermii did for us on it. I did marketing for it, it had a couple thousand users, and it worked fine. No one who used it had any complaints, but Tiddle ultimately failed as a concept because it couldn't deliver its messages as well as an authentic carrier. While working on the project, I realized we weren’t even getting a 0.1% install ratio on invites. The numbers just weren’t stacking up, so a few months ago I said screw it, dump it, delete it.

How did Softermii perform from a project management standpoint?

I think I gave Softermii roughly 3 or 4 months to rebuild Tiddle. Slava re-coded the whole app and provided me exactly what I wanted, even though I didn't hear anything from him the whole time he was working on it. Every month or so, I would check in and ask if everything was going okay. He would say, “Don't worry about it. It’ll be done.” I thought, “Oh great. This is going to be another of those companies that promises me the moon and doesn't deliver.” And then, he delivered the app on the date he said he would, and it worked perfectly. Most of the companies I've worked with would ask for clarification on different features and specifics every few days. Softermii didn't do any of that. I couldn't believe it.

Are there any areas Softermii could improve?

No. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Softermii provided a stable, beautifully designed app for a very reasonable price. I had invested over $100,000 into an app that didn't work well, and Softermii fixed everything for around $12,000. If only I had met this guy a year before.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer