Mobile & Backend Dev & UI/UX Design for Medicine Delivery CoFeatured Review
- Custom Software Development Mobile App Development UX/UI Design
- $200,000 to $999,999
- Dec. 2022 - Ongoing
- Willing to Refer
"They brought fresh ideas and suggestions to the table, reflecting their innovative mindset."
- 11-50 Employees
- Online Review
A medicine delivery company has hired Softermii to build new features for their Android and iOS app. The team has done backend development and QA, refined the UI/UX design, and helped launch the app in France.
Softermii's work has enhanced the app's performance, reduced bugs, and earned positive feedback. The France launch has been successful. The team excels at project management, timely delivery, collaboration, proactive communication, and flexibility. Their tailored solutions and QA focus stand out.
The client submitted this review online.
Please describe your company and position.
I am the CTPO of Cure Group GmbH
Describe what your company does in a single sentence.
CURE delivers medicines from your local pharmacy to your doorstep in minutes and will offer medical advice via app in the future.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Softermii to accomplish?
- Creating new features for Mobile Application
- Improving backend infrastructure
- Go to market France
How did you find Softermii?
Why did you select Softermii over others?
- Close to my geographic location
- Pricing fit our budget
How many teammates from Softermii were assigned to this project?
Describe the scope of work in detail. Please include a summary of key deliverables.
- Comprehensive Enhancement of the App Platforms:
- iOS & Android Development:
- Analyze the current features on existing platforms.
- Code and integrate new features tailored to iOS and Android platforms, ensuring a unified user experience.
- Optimize application performance for diverse mobile devices.
- Backend Development:
- Scale and refine server capabilities to support additional features and increased user traffic.
- Optimize database structures and queries for swift data retrievals, especially focused on serving the French market.
- Implement robust security measures, ensuring data privacy and compliance with local regulations.
- Quality Assurance:
- Test the application on various devices and operating systems to ensure a seamless experience.
- Identify and rectify any bugs, glitches, or vulnerabilities.
- Design & User Experience:
- Craft and refine the UI/UX designs to resonate with the French audience, ensuring clarity and easy navigation.
- Ensure brand consistency in design across iOS, Android, and web platforms.
- Project Management:
- Plan and execute the project timeline, coordinating between different professionals.
- Manage communications and serve as a liaison between your team and Softermii's specialists.
- iOS & Android Development:
- Launching the App in France:
- Ensure that all app features and interfaces are tailored to the French language and culture.
- Address and implement region-specific regulations and compliances.
- Deployment & Rollout: Coordinate the app's launch on App Store and Play Store in France.
- Monitor the initial user interactions, feedback, and address any region-specific issues promptly.
- Summary of Key Deliverables:
- Fully-featured app for both iOS and Android tailored for the French market.
- Enhanced and scalable backend services to support the app and its features.
- Comprehensive QA reports, detailing the tests conducted and their outcomes.
- UI/UX design assets and guidelines specific to the French audience.
- Project management documentation, including timelines, milestones achieved, and communication logs.
- Successful pharmacy app deployment and launch in the French App Store and Play Store.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
- Successful Launch in France: The pharmacy app was effectively launched in the French App Store and Play Store, marking our entry into a new market.
- Increased User Base: Post-launch, there was a significant surge in app downloads and registrations within the French region.
- Enhanced App Performance: Users experienced reduced load times and smoother navigation, leading to better app reviews and ratings.
- Reduction in Bugs: With dedicated QA specialists on board, the number of reported bugs and issues decreased dramatically post-launch.
- Feature Implementation: Successful integration of the numerous planned features, enhancing the app's functionality and user experience.
- Positive User Feedback: User reviews and feedback, especially from the French audience, indicated satisfaction with the app's design, features, and overall experience.
- Efficient Project Management: Milestones were achieved on time, and any challenges were addressed promptly, ensuring the project remained on track.
- Brand Consistency: With the involvement of the design team, the app maintained a consistent brand image across iOS, Android, and web platforms, resonating well with users.
- Compliance with Regulations: The app adhered to local regulations and standards specific to the French market, ensuring no legal complications post-launch.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Coordinated Effort: With a dedicated Project Manager, there was seamless coordination between their diverse team of specialists and our in-house teams.
- Timely Deliveries: The team consistently met set milestones and delivered items on schedule, ensuring the project remained on track.
- Proactive Communication: The Project Manager provided regular updates, ensuring transparency in the project's progress.
- Responsiveness: Softermii's team was quick to address feedback, questions, or concerns, ensuring our needs were met promptly.
- Flexibility: The team showcased adaptability in adjusting to changes in project requirements or unexpected challenges.
- Risk Management: Potential bottlenecks and risks were identified early on, and effective mitigation strategies were implemented.
- Feedback Loop: Regular review sessions were held to gather our feedback, ensuring alignment with our vision and objectives.
- Collaborative Tools: Utilized modern project management tools and software, facilitating smooth communication and task tracking.
- Stakeholder Engagement: The Project Manager ensured that all relevant stakeholders were involved in decision-making processes, fostering a sense of collaboration.
What was your primary form of communication with Softermii?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
- Diverse Skill Set: Their team's composition, with expertise spanning from QA to design, allowed for a holistic development approach, ensuring every aspect of the project was handled meticulously.
- Tailored Solutions: Softermii's team displayed a keen understanding of the French market, providing solutions that resonated well with the local audience.
- Effective Project Management: Their dedicated Project Manager streamlined communications and ensured timely deliveries, a testament to their organizational skills.
- Quality Assurance Focus: Their emphasis on QA ensured that the end product was of superior quality, significantly reducing post-launch issues.
- Commitment to Excellence: The quality of work across all domains, be it design, development, or testing, highlighted their dedication to delivering top-notch solutions.
- Collaborative Spirit: Despite being an external agency, they integrated seamlessly with our teams, fostering a spirit of collaboration and mutual respect.
- Cultural Adaptability: Their ability to understand and cater to region-specific nuances, especially for the French market, was commendable.
- Innovative Approach: Beyond just executing tasks, they brought fresh ideas and suggestions to the table, reflecting their innovative mindset.
Are there any areas for improvement or something Softermii could have done differently?
- Improved Communication Tools: While the team's expertise and responsiveness were commendable, the quality of video and audio during calls left room for improvement. Investing in better video conferencing tools or ensuring stable internet connections can alleviate this.
- Regular Tech Checks: Periodic checks of their tech infrastructure, especially related to communication tools, can preemptively address quality issues and ensure smooth interactions.
- Feedback Loop for Communication: While they responded well to project feedback, a mechanism to receive and act on feedback specifically related to communication tools and methods would be beneficial.
- Alternative Communication Channels: Having backup communication channels in place can ensure that work isn't halted due to tech glitches.
- Training on Digital Etiquette: Ensuring all team members are well-versed in digital communication etiquette can further enhance the virtual collaboration experience.
Service & Deliverables
On time / deadlines
Value / within estimates
Willing to Refer5.0