Custom apps: Mobile, Web, Wearable, Desktop

ALL-IN-ONE SOLUTION PROVIDER
delivering full stack development services for businesses and devices. HQs are located in Houston, TX, USA. Softeq CEO is Chris Howard. 

Our engineers offer both hardware- and application-level expertise which is hard to be found under one roof elsewhere, and deliver on time and on budget. That's why Softeq has been among the world's top mobile app developers for years now. 

Core Competencies

  • Mobile solutions for iOS, Android, Windows
    • Native iOS / Android apps
    • Cross-platform apps on Xamarin
    • Enterprise Mobility
    • Digital imaging, camera apps
    • Apps for Wearables
    • Games on Unity
  • High-performance web-based solutions on Java and MEAN
    • Line-of-business web solutions
    • Portals
    • eCommerce solutions
    • BI and complex analytcis
    • SmartTV, IPTV & VoD solutions
    • Content Management (CMS, ECM, DAM, DMS)
  • World-class expertise in embedded software development:
    • Device design: hardware, enclosure
    • Firmware
    • Linux Kernel development
  • Desktop Development (Windows, Mac, Linux): UWP, C++, Qt, .NET
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
1997
Show all +
Houston, TX
headquarters
  • Softeq
    1155 Dairy Ashford Street, suite 125
    Houston, TX 77079
    United States
    281.552.5000

Portfolio

Key clients: 

Microsoft, Intel, Nike, Epson, Omron, AMD, Atlas Copco, NVIDIA, HP, Verizon, GoPro, National Instruments, Walt Disney Parks and Resorts. With many of these global business leaders Softeq has a 5-10 year success track record.

We are excited to work for a new wave of clients - trendsetters in the Internet of Things and Wearable Tech space, both electronics giants and promising startups.

Instant Messenger for smartphones, Android TV and Samsung smart TV

Softeq was engaged to create an Android mobile instant messaging app accessible on smartphones, Samsung Smart TV, and Android TV for an interactive chat that doesn’t interrupt the program or movie broadcast.

The app enables on-screen interaction and supports multiple device sign-in and provides for social networking capabilities. The implementation of the app is scheduled for early 2017 on several major TV channerls.

Learn more

Sports Performance Tracking IoT Solution: Wearable Sensors, Full HD Video, Data Overlays

For one of the world's largest semiconductor chip makers, Softeq developed a fully functional application aimed to demonstrate the wide range of features of the customer’s innovative platform underlying a puck-like device created for action sports.

Powered by an in-built advanced compute module, mounted onto sports gear, the solution enables athletes to track their trick-making progress by recording full HD video and overlaying it with charts, patterns, and speed values.

Learn more  

Wearable Lighting Device Redefining Live Show Experience with with Softeq's firmware inside

BlinkFX was looking to engage a service provider who could demonstrate agility, prompt delivery, and a full array of services. Besides these abilities, Softeq’s strength in electrical design was referenced by such esteemed brand as Disney. Read the full Case Study.

The primary goal was to have a wearable (wristband) light-up product that could be controlled wirelessly and integrated into a lighting control system using the industry standard DMX lighting controls. BlinkFX wanted to get into the business of providing small, light-up, entertainment devices for concerts, sporting events, corporate events, conferences, etc.

RESULTS

Softeq’s team stepped up to deliver the solution when BlinkFX was in a crunch to meet the deadlines in providing the system for the upcoming trade show. The system is easy to setup and operate, whereas the individual wearable items are...

Fusing Wearable Tech with Fashion: A BLE enabled Luxury Accessory featured at CES 2016

Softeq helped a manufacturer of advanced wearable health and fitness devices craft a smart luxury wearable accessory, contributing its firmware and mobile app development expertise. Read the full Case Study.

The team also provided expert advice on optimizing the device power consumption along with special production tools for ensuring solution workability during the smart jewelry mass manufacturing. 

Key Features:

  • Real-time mobile notifications about calls, text and email to the bracelet in the form of discrete vibrations
  • Updates on daily activity performance: step count, calories burned, distance traveled, time active/inactive, etc.
  • Safety function that allows sending a distress signal to a pre-approved list of contacts, along with optional geolocation and sound recording of the...

iOS App for Valet Parking Services: Convenient Mobile Booking and Payment

Softeq’s team developed a mobile app that enables users to conveniently book a safe parking location and get their cars parked for a fee. The solution features GPS-based routing, Braintree Payments integration, and QR code based check-in/check-out.

Learn more about the app's features implemented during the project. Feel free to contact us 24/7 and get a free quote!

Multiplatform IPTV Mobile App: Bringing Over 90 Live TV Channels to User Mobile Devices

For a client in IPTV business, Softeq created a multiplatform mobile app that enables the service users to watch Live TV right on their devices.

The service features over 90 Live TV channels in Spanish and English, including sports, movies, news, and entertainment.

Key Features:
Live channel streaming
Channel guide viewing
Saving channels to favorites
Tags based filtering (e.g. Audience, Genre, Language, etc.)
UI language changing
Subscription management (payments)

Learn more 

Multiplatform Mobile Car Deal Management Solution

For a client engaged in the vehicle dealership domain, Softeq built a multiplatform client-server app to enable car buyers and car dealers to close mutually beneficial deals.

The app is set to provide end-to-end purchasing experience — from car selection to finalizing the purchase order — thus extending the existing customer’s solution that was initially geared exclusively towards car dealers.

Learn more 

Atlas Copco Mag: iPad Newsstand App for Fortune 500 Industrial Giant

Founded in 1873, Atlas Copco, a Fortune 500 company with HQs in Sweden and over 33,000 employees in 140 countries, is the world’s leading producer of industrial tooling and equipment.

For years, the company has been publishing a number of designated magazines for industrial, construction and mining professionals. Still issuing regular glossy magazines, Atlas Copco decided to engage modern technologies and launch one of them, BUILD, on iPad.

Learn more about the project flow and results.

SaaS Lab Information Management System (LIMS) Development and Engineering of Standalone Temperature and Humidity Data Loggers

A laboratory equipment supplier was looking to strengthen customer relationships, while securing a revenue increase, by providing a value-added service to equipment buyers.

Softeq developed a comprehensive data acquisition and management system that taps hardware and software component capabilities for aggregating, processing, and storing information retrieved from the humidity and temperature sensors installed in a laboratory.

Softeq implemented a set of standalone temperature and humidity data loggers equipped with sensors. The instruments, which support PoE and autonomous operation, are part of a comprehensive end-to-end solution that also includes a custom Android application to work with collected data along with a web-based portal for online data processing and storage.

...

Brandleap: Innovative Marketplace and Dealer Locator

Softeq created a marketplace and dealer locator solution that serves as a direct sales tool for brands and their resellers.

Functioning as a single point of sale to consumers, the PHP-powered platform also enables buyers to engage in ultimate transaction with vendors. BrandLeap draws on the SaaS model by providing services based on account subscriptions.

From the functional perspective, the platform consists of 4 main parts:

  • ‘Buy’ button
  • Product widget
  • Brand dashboard
  • Dealer dashboard

Click here to learn more about each module. 

Unique Business Solution on Java for Complex Workflow Automation in Oil Rigs Inspection Field

Softeq created from scratch a comprehensive documents-centric workflow management solution capable of algorithmic processing of multimedia data captured by drones during rigs inspection.

Softeq developed an advanced solution, which processes captured data using proprietary algorithms. The solution includes a secure customer portal for collaboration and admin back-end area for inspection process management, providing for the following capabilities:

  • Serves as a universal platform for automated order, document and digital asset management
  • Supports user administration, enabling the customer’s clients to create accounts for tracking information on the facilities they own
  • Processes large amounts of images, video footage and metadata
  • Enables electronic document management and offers collaboration features such as review and commenting sub-workflows, approval process, etc.
  • Generates dynamic and pdf-based reports...

Desktop CRM App for PCs and Windows-powered Tablets

Softeq was to deliver a desktop customer relationship management (CRM) app that would enable the client's sales representatives access key business data they may need on the go to make timely and more informed decisions when working with prospective accounts.

The app allows to:

  • Create new prospects, modify product offerings, create special offers, generate quotes
  • Review customer details (e.g. personal info, orders, products, etc.)
  • Review sales history and identify account trends visualised through algorithm-based data processing
  • Synchronize data with the back-end

Read the full case study and inquire about a free quote at sales@softeq.com!

e-Learning Platform on PHP

We have implemented an e-Learning platform that accommodates the exam preparation needs of potential medical students across U.S. and Canada. The solution provides opportunities to attempt and experience real AAMC MCAT questions under proctored conditions offered by Altius Test Prep.

Softeq managed to meet the expected delivery deadline despite the increase in the work scope identified after the analysis phase. 

Lauren Curtis, Founder and CEO of Altius Test Prep, said in his email to Softeq : “Your team has translated our instructions into practice almost perfectly. Your communication and follow through have been EXCELLENT. Thank you!” 

Explore our PHP expertise and get a free quote for your app! 

Android App for Eye Scanning: Defining Drug Intoxication by the Pupil Size

Softeq successfully accomplished a full-cycle development of a client-server mobile app for express test on drug usage catering for a wide audience from individuals to law enforcement.

Featuring a custom pupil size detection algorithm, the user-friendly application allows defining signs of drug intoxication making eye scans, measuring the pupil and finding out whether the size corresponds to the regular parameters.

Explore Softeq's Android development expertise and get a free quote for your project!

Flight Operations Tracker: Logging Flight Information on Small Commuter and Cargo Airlines for BlackBerry and iOS

Our customer, a US-based aviation consultancy, wanted to launch a native BlackBerry application for logging flight information, followed later by an iOS version. The new development was to base itself on the existing product that was approximately 15-20 years old and was originally implemented on a totally different platform.

The previous platform required a physical, wired connection to a network in order for the data stored on the device to be properly uploaded to the backend database. In the modernized application, the latest technologies would allow pilots to log their flight data, submit it, and automatically synchronize it with the backend over a wireless data connection.

Learn more about the solution features, and get a free quote for your project! 

Smart Golf Shoes for Weight Balance Visualization Helping Sportsmen Deliver Smoother Strokes

To help professional golfers improve their performance, a leading sports apparel manufacturer conceived a MacOS app connected with a wearable tech piece - the smart golf shoes. The app allows visualization of the golfer's weight distribution during him making golf swings, long drivers, and other shots.

The MacOS app collects this data from the pressure sensors embedded in the golf shoes through smart middleware developed by Softeq and presents the user a neat infographic for a detailed analysis. 

Learn more about our experience in the wearable technology area and use cases for fitness tracking or business-like application in a corporate environment at http://bit.ly/IoTwear

 

Fully-functional Web Front-end Transforms Traditional ERP-style System into Powerful SaaS Solution

Softeq developed a front-end system that supports window retailers and providers of related services in their day-to-day operations spanning windows manufacturing and installation. Bundled with several back-end applications, the solution handles order, inventory, customer, and vendor management, as well as finance and accounting activities.

Check out our capabilities in similar enterprise-class web solutions.

Client-Server Dating App: Optimized User Engagement and Retention Building on Powerful Analytics and Gamification

Softeq’s team developed and graphically designed a Unity-driven client-server dating app that employs gamification to help the client provide more entertaining experience to its service subscribers. The application is integrated with multiple analytical tools enabling more targeted in-app messaging to secure better user engagement and retention.

Softeq delivered the project completely in line with the Game Design Document demonstrating excellent technical and project management capabilities that enabled the team to deliver quality work under significant time pressure.

To explore the functionality of the client side powered by Unity and the server side on Java please continue reading the case study.

A Social Network with eCommerce Features to Support On-going Competition on Web and Mobile

The founders of futchi – a newly invented sport in Brazil – selected Softeq as the primary technical partner for the development of an interactive solution: 

  • a web portal with eCommerce features
  • an interactive social networking solution powered by a MEAN tech stack and integrated with Facebook and Twitter
  • an iOS mobile app

Softeq designed and developed www.futchi.com to promote the game through video and event posts, and sell futchi related products. The solution is CMS based and works smoothly with multimedia, including text, images, and video through a WYSIWYG editor.

The mobile app is integrated with Apple Maps for looking up and adding futchi hotspots, scheduling matches and creating players' rankings. 

Technology Overview: Node.js, Anglular.js, MongoDB...

Rapid Prototyping for the Internet of Things: Interactive Furniture

Softeq is a unique company that has all required capabilities in house to help you build innovative products for the Internet of Things. We offer hardware, PCB and enclosure design, firmware and driver development, powerful web server apps for the backend, smooth mobile apps and even games.

For a client whose business is design of smart interactive objects, including furniture, Softeq’s team delivered an embedded solution converting coffee-tables and benches into next-gen smart furniture. Color LEDs, each managed independently, are embedded into a table top and when, let's say, night club guests pair their mobile devices it, they can use it a second screen to can play games, draw or read tweet and have fun.

The solution required Embedded Linux customization for Raspberry P and comprehensive R&D activities to explore custom output hardware, develop drivers, and custom...

An iBeacon-enabled Mobile Application for Advanced In-Store Product Promotion

Softeq helped the client leverage the new iBeacon technology for pumping up the traditional shopping process. 

The Android app is expected to significantly enhance buyer experience through instant delivery of information on currently available deals and offers right to the shopper's mobile device.

The app is supplemented with a web-based dashboard and administration console for managing content and analyzing user behavior.

Learn the details of the project.

A Set of Mobile Utilities designed to Control Gantom Series Light Fixtures from a Smartphone

Softeq delivered a mobile app for sending DMX commands to Gantom Series light fixtures via 3.5 mm headphone port. Application implements RS-485 serial port on the audio jack. A regular cable with 3.5 mm stereo jacks is used to connect light fixtures with an iOS device.

The developed utility — DMX Programmer — can configure all Gantom DMX compatible products. You can use it to configure the start address and default functions of each DMX product directly connecting it to the iPhone’s audio port. Another app in this bundle — Gantom Updater — is a specialty tool used to install custom firmware or firmware upgrades onto Gantom’s compatible products.

Quan Gan of Gantom, the manufacturer of the world's smallest LED spotlights that are DMX controllable and easy to manage, update and use in space constrained environments, shares his experience of outsourcing software development to Softeq: 

"Being able to develop a mobile app version of the hardware programmer we...

NVIDIA's NVContacts: A Multi-platform Mobile Contact Management Application

NVIDIA — a world-leading graphics processing unit manufacturer — called for a corporate system that would bring unified instant access to contact and organizational data of more than 8,000 employees working across the company’s geographically dispersed locations.

Softeq delivered a multi-platform solution enabling unified secure access to organizational data. The solution consisted of: 

  • Corporate mobile application for employees to be used on smartphones and tablets
  • Backend web service providing access to the corporate data source

Learn more about the functionality and the approach to eliminating the bottleneck on the large scale at www.softeq.com/featured_projects/nvidia_contacts.

Seven Touchscreen Smartphone-like Features Packed in 192 kB Firmware for Phosphor Watch

Envisioned by Donald Brewer, former VP Technology of Fossil, and designed by Stefan Andren, former Creative Director for NIKE+, the Touch Time project was in desperate need for a neural system — smart firmware optimized for extremely low energy consumption — that would allow going live with all the planned features on board the device.

Softeq performed project rescue and delivered a super consise yet powerful firmware for Phosphor Watches: 

  • 7 embedded applications accessed through a smooth touchscreen interface
  • Sufficient performance to allow seamless behavior and smooth workflows to guarantee an excellent user experience
  • Stiff 192 kB flash storage restriction
  • 1 coin cell battery = 1+ year of uninterrupted performance

To learn more about the technological challenges we overcame and the result click here

Inteliscope Multiplatform Mobile Client-Server Application for Riflescopes

The mobile app developed by Softeq helps turn a smartphone into an interactive riflescope with sensor-based data processing capabilities.

Softeq performed debugging, enhancement and final delivery of a multiplatform mobile client-server app. Created to transform a mobile phone into a riflescope for tactical rifles, paintball markers, and airsoft guns, the application utilizes smartphone’s built-in sensors to capture and output the environmental data on the screen.

Learn how it works in details at www.softeq.com/featured_projects/interactive_riflescope_with_sensor_base...

Face Recognition Demo App for Google Glass

Softeq's R&D team was among the very few developers who started investigating the capabilities of Google Glass before it was released for sale. One of the apps we built is a camera application that uses a predefined database of faces to learn Neural Networks (Fisher face recognition algorithms from the OpenCV Library).

The application launches the camera preview and uses OpenCV for each preview frame. When a new face is found (the number of detected faces changes) each face is sent for processing. The Fisher algorithm requires square grayscale pictures for input. If the face is recognized, the information is published on the screen.

Explore our GPU Programming Expertise at http://www.softeq.com/c_development.

Wearable Assistive Tech Telecare Solution: Comprehensive R&D Works to Lock in a Successful Hardware and Software Implementation

Softeq carried out comprehensive R&D works to deliver a detailed plan for implementing a highly competitive feature-rich multi-component telecare solution.

Softeq tapped its hardware design and embedded programming expertise to create a comprehensive implementation roadmap that extended beyond the requirements-based development providing a number of technical improvements and enhancements.

Explore our expertise in Wearable Tech.

Low-level Utility for Lenovo A3500-H Tablet for ROM Customization: Secure Remote App Deployment and Management

A nation-wide railway operator was looking for a way to install certain apps, manage them and configure setting - centralized and remotely - on Lenovo tablets used by their staff across dozens of their offices. Softeq provided a smart utility to modify the device’s ROM so that it enables the tablet to securely communicate with the server-side app and provide for remote application management and settings configuration.

The team did not have access to the device’s ROM source code. However, the team’s huge experience in low-level programming helped a lot to overcome multiple technical challenges posed by the project specifics. 

Explore Softeq's capabilities in low-level programming at http://www.softeq.com/services/embedded.

Conversor Notetalker: an Algorithm Based Assistive Audio Recording Application

Notetalker by Conversor is an audio recording app that allows creating audio files organized in a simple PC style filing system for easy retrieval of recordings aimed to aid students with dyslexic problems in grasping the lecture material by recording the lecturer’s speech and analyzing it during playback. 

To achieve high quality of the recording, Softeq’s team implemented custom regulators to compensate for noise distortions based on a special algorithm. Softeq also provided a comprehensive pre-release QA audit of the whole software solution to ensure it smooth launch on the app stores. 

Explore the project in details at http://www.softeq.com/featured_projects/conversor_notetalker_assistive_a....

A Fully Functional Media Content Distribution App Prototype for Samsung

Driven by the vision set for the new decade to “Inspire the World, Create the Future”, Samsung launched a revolutionary electronic product — Smart TV, which supports easy access to and control of the users’ favorite shows, movies, apps, and streaming content. This idea was to be reused in an app that would enable Samsung mobile device users to stream media content provided by content distribution networks accessible through Smart TV.

Softeq created a fully functional prototype of the app runnable on Samsung Galaxy Tab 2 and Samsung Galaxy Note II, thus targeting the multimillion army of the Samsung fans. The team realized asynchronous data streaming fed from a server, which brings timely updates to the user’s display without blank screen interruptions thanks to caching.

Learn more about our prototyping expertise and other innovative proof-of-concept apps at www.softeq.com/...

NVision: A Multi-content News App for Android with a Full-scale Web Version

Designed by Dialect Inc., a San Francisco based Brand Engagement agency specializing in creating interactive digital magazines and content distribution, the app covers a wide spectrum of industry news. To maintain the app — quite popular with the users — in the most current state in terms of look and feel, usability, and functional features, the agency planned to revamp NVision on all these fronts. In addition to the mobile version, the application was to have a full-scale web counterpart.

Learn more about the project and watch the interview of Dialect COO Jack McHenry: 

www.softeq.com/featured_projects/nvision 

 

Electronic Government Platform Re-Engineering: Optimized Electronic Filing and Case Management Process with Comprehensive Stats and Financial Reporting

Softeq’s Dedicated Development Team continuously works on improvement, refactoring, and new features implementation for a complex Legal/eGovernment platform.

The upgraded solution already provides for more efficient case flow compliant with the currently effective federal court practices and procedures.

The platform features an exclusive interactive virtual interview technology that has proved to automate any complex data intake process. The key product features include:

  • An interactive electronic filing portal for attorneys, justice partners, businesses and pro se litigants
  • Support for bulk filings, free-form filing, interactive forms generation and filing, and electronic service
  • Electronic Filing Manager
  • e-Payments
  • Fully integrated e-customer care module
  • A full-featured eFiling portal for records managers, administrators and judicial officers of the Judicial Branch
  • Support for...

A Low-level Solution Enabling Remote Deployment of Linux Embedded to a Custom System-on-Module

Softeq’s embedded software engineers were engaged to design a solution that would enable deployment of embedded Linux to the customer’s Systems-on-Module. The team built a Root file system for initializing deployment of Linux embedded to the board. The solution now allows testing the OS on a virtual machine before mounting it on custom Systems-on-Module.

Softeq is a technology partner uniquely shaped for low-level development projects. Check out our expertise in embedded solutions and firmware development at www.softeq.com/services/embedded

Samsung Smart TV App: Instant Access to On-demand Digital Video Content

Softeq created a web technology driven app that would allow accessing on-demand digital video content available through Samsung Smart TV.

The Samsung Smart TV platform driven app has been approved by Samsung for being listed in its Smart TV application category right from the first submission. 

The application is expected to be ported to a number of other platforms such as Sony, Toshiba, LG, and Phillips.

Learn more about our Video Streaming and IPTV expertise at http://www.softeq.com/video_streaming.

TegraZone Back-end

A special back-end created by Softeq allows NVIDIA to fast-track the game selection and launch process via its Tegra-focused application portal. NVIDIA’s editors can now conveniently manage game related digital assets online, while the game developers can securely upload their game artifacts, track the review progress, and receive timely feedback on their submissions.

Learn more about how we deliver such projects at www.softeq.com/web_application_development.

 

BlizzCon 2013 Guide on Android with Live Video Streaming Feature

Softeq delivered an Android-based mobile app enabling event sessions scheduling, up-to-the-minute updates acessing, and live video streaming for BlizzCon 2013. 

Learn more about the app and project delivery at www.softeq.com/featured_projects/blizzcon_guide_2013.

BlizzCon organized by Blizzard Entertainment, the #1-selling computer games maker, for years has been a must-attend event attracting thousands of gamers from around the world to soak up the latest and most exciting news from the Warcraft®, StarCraft®, and Diablo® universes.

Mobile App for Custom Android Device for Russian Ball in London: A Networking Application with On-the-fly Event Information Access

With the project deadlines swiftly approaching, Sqiwy was looking for a reliable service provider with a proven mobile app development expertise capable of delivering a full-scale solution within extremely tight timelines.

Softeq was to create a mobile Android application to be installed on a custom portable device, with form-factor similar to iPad mini, used during the Russian Ball, a special entertainment event organized in London.

The following features have been realized in the app:

  • Chat
  • Ball program view
  • Photo gallery view
  • Sponsor and investor listing
  • Floor map
  • Contact details

Learn more at www.softeq.com/featured_projects/mobile_app_for_the_russian_ball

Driving License: A Mobile Interactive eLearning Tool for Drivers

Obtaining a driving license in Germany is no trivial undertaking. With the staggering number of vehicle categories, each requiring an individual entitlement, and the amount of information to be digested, passing a driving test successfully requires some extensive preparation.

Familiar with these nuances, cerasus.media, a German entertainment software and casual game development company based in Berlin, thought it would be great to embrace the mobile technologies to aid both the aspiring and existing drivers in preparing for the challenge.

Learn more about the application and the project results: www.softeq.com/featured_projects/cerasus_media_driving_license

Interactive Cafe Table Top: A Functionally Rich Android App Driven by OS Level Software

For its project focused on multi-touch panel integration our client required an experienced development service provider with a strong background in Android apps implementation and proven capabilities of working in distributed project environment.

Softeq’s past successful solution deliveries and demonstrated skills in quick project onboarding and implementing against the time, as well as excellent remote communication practice, were the obvious pros for engaging the company in the project.

Learn more about this and other projects in our Mobile Portfolio: http://www.softeq.com/featured_projects_mobile_apps

Mobilizing Sales Efforts with on the Fly Access to the Critical Customer Data

The client is Xafinity, a leading UK-based employee benefit consulting firm. Softeq created a Metro Style designed Windows Phone app and integrated it with customer’s Microsoft SharePoint based CRM system. The application supports on the fly access to the stored data on prospects allowing adding new, as well as viewing and editing the existing opportunities.

Head of IT at Xafinity describes his experience of working on his first project with Softeq in the video testimonial. Watch for more details about the project flow: www.youtube.com/watch?v=QLoYYSu3cB0 

Leap Motion Zombie Bowling: Demo Game with Motion Tracking and Hand-gesture Based Controls

Softeq’s R&D Group explored the capabilities of Leap Motion Controller and built a Unity3D powered demo game. The only technical limitation we had to deal with was the fireball launch gesture. Initially the project team designed a different, pretty simple and familiar, gesture to throw the fireball. However, because of the vertical position of the arm, Leap wouldn't recognize it, so the team had to change it, and after that the development went smoothly.

Driven by Xamarin: An Efficient Leads Tracking Tool for Maximizing Return of an Attended Event

Aimed at trade fair and conference attendees, the mobile app allows storing and tracking trade fair leads on a user’s smartphone by scanning their admission tickets’ QR code. The client wanted the app to run on iOS and Android devices and to provide improved customer experience through an easy-to-use UI, higher scanning speed, and multi-language support, to mention a few.

To meet the above requirements, Softeq suggested using Xamarin as the underlying technology. Learn more about the results of this project at http://www.softeq.com/featured_projects/efficient_leads_tracking_tool. 

Reviews

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App Development for Surgical Tracking Solution

"Whatever your idea is, Softeq can make it happen."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Mar. 2017
Project summary: 

Softeq created an iOS app to allow US-based surgeons to track cases more easily, translating an initial idea and design into a robust final product. 

The Reviewer
 
1-10 Employees
 
Houston Metro Area
Entrepeneur, Surgical Application
 
Verified
The Review
Feedback summary: 

The finished app has met with full approval and minimal negative feedback from individual surgeon testers. Softeq’s development team guided the self-funded solution and scaled work to support additional functionalities, illustrating their commitment to a successful relationship. 

BACKGROUND

Introduce your business and what you do there.

I’m an independent surgeon who works for a major university.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

I had an idea for an app to help surgeons keep track of their cases and the patients that they work with. I do some coding myself and created the first version of the platform. I found that the app was useful and that there was most likely a market for it, but I needed to get some professional help to make a marketable product. 

SOLUTION

What was the scope of their involvement?

I had Softeq recreate the app for iOS from the ground up, even though I had already coded the first version. Their redesign was based on the principle philosophies of the original app. I launched the app and support it myself. Occasionally, I go to them for help with updates. The target market is the US only.

How did you come to work with Softeq?

I did a ton of research online and ultimately came to Softeq as the solution based on their proximity to my location in Houston. They have good reviews. I scheduled a meeting with them, got a feeling that they were accurate, and chose to work with them. They were the first firm I met with out of a small group I had chosen. I ended my search after my first meeting with them. I was comfortable that we would be able to work in an efficient and affordable manner to produce a good product.

How much have you invested with Softeq?

I spent $100,000 on the project.

What is the status of this engagement?

The original timeline for the project was four months, but because I added some functionalities to the project, it ended up taking seven months. Our initial discussions were in August of 2016, and the project was completed in March of 2017. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The project was successful all around. I’m currently showing the app to individual surgeons and having them try the app. So far, it’s been received extremely well with very little negative feedback. I won’t have any specific stats until I market the app.

How did Softeq perform from a project management standpoint?

This process was new for me in terms of making sure the product was professional, but Softeq made it so easy. They guided me throughout the process. They helped me decide which functionalities to keep in order to stay within budget since I was funding the project myself.

Are there any areas Softeq could improve?

They went out of their way to make the work easy for me. A lot of their engineers work out of Belarus, and they did a great job. I don’t have the expertise to know areas they could improve. I was very happy with them.

What tips or recommendations could you share that might increase the likelihood of success with Softeq?

It’s important to have a clear understanding of what you want your app to do and how you want it to do that. Whatever your idea is, Softeq can make it happen. The more detailed you are, the more information they’re going to be able to give you as far as cost and the way to accomplish your goal. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had multiple meetings with milestones and were able to meet them. When unforeseen things came up, they were quick to identify and make adjustments. They made it all work smoothly.
  • 5.0 Cost
    Value / within estimates
    I increased the scope of the project, which did increase the cost, but that was something I was able to explore and decide with their guidance.
  • 5.0 Quality
    Service & deliverables
    From their design ideas to the actual coding, which was easy to read and well-organized, to the overall flow of the project, it was fantastic.
  • 5.0 NPS
    Willing to refer
    I already have.

iOS & Android Prototype Dev for Consumer Products Startup

"The engineers were really high-quality and we didn’t have to spend a lot of money."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

Using Xamarin, Softeq simultaneously built integrated iOS/Android apps for a separate IoT bassinette. Assigned engineers refined the sensor technology in the existing hardware and now focus on new features.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Director, Software Development, Happiest Baby
 
Verified
The Review
Feedback summary: 

Softeq offers a unique cross-technology skill set that is especially advantageous to any companies in the IoT space. Project management is well-organized but English communication could use improvement. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of software development at Happiest Baby. We specialize in smart baby products, and our first consumer product is a bassinette. It’s a smart IoT bassinette that detects when babies cry and then attempts to calm the infants based on sensors that identify what they are doing and what’s going on around them. It also has a mobile app, a backend component to allow remote operation of the bassinette.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

As we were getting ready to put the product into production, we needed additional resources. We had our own internal team to work on the product, but we needed augmentation to add to our team to help with the mobile development and back-end development. I was looking for an external team with experience in mobile development.

SOLUTION

What was the scope of their involvement?

We defined the requirements for the product, but they refined the technical details. They built the mobile app and the interactions with the bassinette itself, as well as some of the control functions for the bassinette. They did a lot of integration with the app and the product. I primarily interacted with the lead mobile developer, but they had as many as three engineers at a time devoted to our project. They built both the iOS and Android apps simultaneously using Xamarin technology, which is a cross-platform technology. They helped us submit the apps to the iTunes store and the Google Play Store.

How much have you invested with Softeq?

I would be reluctant to disclose that.

What is the status of this engagement?

We started conversations around March 2016, but the official involvement began at the end of April or beginning of May. It’s still ongoing; right now we’re adding additional features and new information for the users, as well as continuing to improve the user interface.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’m not sure if I have specific data, but in general, we were pleased that we were able to launch in a relatively short period of time. They got involved in April or May and we launched at the end of October, so they were able to understand the project, work with us, and ramp up the process. They were pretty flexible because some of the requirements were still being defined, and we were refining some aspects, so from that standpoint, it went fairly well. Any user feedback we’ve received so far has been positive.

How did Softeq perform from a project management standpoint?

We used JIRA for tracking tasks as well as continuous integration tools and build servers, so those are working pretty well for us. I also talk to them daily, which helps a lot from a project management standpoint. There are always some questions that need to be answered or clarifications that need to be made. They also had a QA team testing the app, so it was the full cycle. They implemented the app and tested it as well.

What did you find most impressive about Softeq?

The unique thing about them is that they are multidisciplinary. For a company like us, in the IoT space, they are very appealing because they have mobile-related expertise, backend expertise, and embedded expertise. It allows them to work on a complete system rather than one part of it, which simplifies the integration process and improves collaboration.

Are there any areas Softeq could improve?

The main thing would be communication, but that’s sort of the nature of working with a remote company. Sometimes things would get missed or wouldn’t be implemented exactly as we wanted them, but again, that’s partly on us because we didn’t document well or explain ourselves well.

4.0
Overall Score They’re mostly good. A lot of things are good, but there are misses here and there, which is natural.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    ost of the time they were on time, but occasionally certain things wouldn’t get done due to complexity of the element.
  • 4.5 Cost
    Value / within estimates
    The engineers were really high-quality and we didn’t have to spend a lot of money.
  • 4.0 Quality
    Service & deliverables
    Most of the time it was all good, even though we were rushing, but some things got missed. It’s natural.
  • 5.0 NPS
    Willing to refer
    They’re definitely a good fit, especially for companies looking for cross-technology engagement.

Hardware & Software Dev for Industrial Lighting Firm

"They’re very committed ... [and] it certainly puts them in a premium category of vendors."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

Softeq first developed a warehouse inventory management system to help streamline asset and equipment tracking. The project team then designed an industrial enclosure for integrated electronics housing. 

The Reviewer
 
201-500 Employees
 
Orlando, Florida
Founder & CEO, Christie Lites
 
Verified
The Review
Feedback summary: 

Assigned resources demonstrate unrivaled product ownership and they proactively advance the project scope wherever possible. The collaboration process was also much easier than expected because Softeq was able and willing to ask essential questions. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Christie Lites, a stage lighting business. We provide services to five market segments: concerts, theater, corporate, special events/trade shows, and film and TV. A large part of our business is supplying stage lighting equipment, along with personnel, to various events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

I hired Softeq for R&D [research and development] work on a wireless inventory system. 

SOLUTION

What was the scope of their involvement?

The whole project was technical, with a mixture of software and hardware engineering. The solution’s purpose was to track our assets inside our warehouse. In other words, it would determine whether a piece of equipment was inside our warehouse or not. Softeq also did some industrial design work for us in the way of a product enclosure. The tag [printed circuit board] that we ended up developing needed an enclosure, and we’re probably going to make half a million pieces of that enclosure. The design of that enclosure was important because it needed to house the electronics. At the same time, it needed to be a suitable shape and have the right features so that we can affix it to a myriad of different equipment types.  

The team was made up of 4–5 people. I had two key contacts at Softeq. The person I first made contact with was extremely responsive. He did a lot of groundwork by visiting the site where we planned to use the inventory system. He’s been heading the projects and has been with me from start to finish on these projects.

How did you come to work with Softeq?

At the very start of this process, I was looking to pick my primary engineer. I really had to cast the net fairly wide to find the right fit. I found Softeq through a web search, along with 12 other candidates. They were very responsive to an inquiry. What created confidence was a mix of their prior technical work and, more importantly, the trust factor. I felt very comfortable and felt that the lead guy I was dealing with from Softeq was trustworthy.

How much have you invested with Softeq?

On Softeq’s side, we’ve spent about $70,000.

What is the status of this engagement?

We started working with them in January 2016. The project is still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’ve used a lot of other suppliers and I found Softeq to be easy to get a hold of. In our meetings, they made sure that they understood things and would pester me with questions if they didn’t, which was extremely helpful. We really suffered very little, if any, misunderstandings that would have otherwise been a problem in a project like this. They were also very committed to a positive outcome. As engineers, they really get paid by the hour and deliverables, but they were invested in a successful outcome.

How did Softeq perform from a project management standpoint?

They really take pride in their work—they want the outcome to be something that they’re pleased with. That really showed in how they drove the project management side, by keeping to a schedule and pushing for project advancement. They were good at staying on me in getting what they needed in order to keep the project moving forward. Most of the updates were done through conference calls and emails. They also visited our site.

What did you most impressive about Softeq?

They performed very highly and are very good at what they do. They’re very committed. While this wouldn’t make them entirely unique, it certainly puts them in a premium category of vendors.

Are there any areas Softeq could improve?

I don’t think there’s anything outstanding in that way. I don’t have any feedback to offer in that regard. Certainly, they’re not perfect—if only they could fix the time zones so we’re not seven hours apart when I’m talking to them, but that’s not a fair criticism.  

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I don’t expect any of my vendors to be perfect in that category.
  • 4.5 Cost
    Value / within estimates
    It was excellent.
  • 4.0 Quality
    Service & deliverables
    I give them strong marks for the actual product, but I didn’t end up implementing their final product based on factors that were out of their and my control.
  • 5.0 NPS
    Willing to refer
    Definitely, without hesitation.

Custom Dev for Sporting Startup

"[They've] a lot of expertise building apps that feature gamification."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2015 - Aug. 2016
Project summary: 

Softeq developed iOS/Android versions of a recreational sporting app, which lets users register custom games, track scores, and find nearby competitors. 

The Reviewer
 
1-10 Employees
 
Gothenburg, Sweden
Co-Founder, Sports Startup
 
Verified
The Review
Feedback summary: 

Strengths include a proactive approach to product development and superior technical capabilities, while greater transparency in resourcing was an area for possible improvement. 

BACKGROUND

Introduce your business and what you do there.

We are creating a new sport called futchi, which is a combination of football and squash. We have an online community around it, but we also provide a physical product and a game-handling app. I am one of the company's founders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

We wanted to outsource the development of our platform to a company with multiple competencies.

SOLUTION

What was the scope of their involvement?

Softeq has provided gamification designs for our solution, creating an implementation 4-step plan together with our team in order to build our community experience. Softeq has built the Android and iOS versions of our app. The platform will allow users to search for opponents and register games. There is also a ranking system connected to the app which, while not being extremely complex, still required competent skills from Softeq's side to be done right.

Softeq provided a tech lead on their side. I mainly kept in touch with that person, but also contacted their other resources. There was only a handful involved. 

How did you come to work with Softeq?

We contacted 10 companies through a management consultant and chose Softeq as the best option. They weren't the cheapest supplier, but I found that Softeq became invested in solving our problem and came up with creative ideas, which is unusual for outsourced developers. 

What is the status of this engagement?

We started working with Softeq at the beginning of 2015. Our iOS version was launched in July and the Android one in August.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are still working on creating a user base. The app is a good solution for creating events and tournaments, as well as creating rankings. We plan to further develop it in order to create additional engagement.

How did Softeq perform from a project management standpoint?

Development is a complex world. We had a living project and didn't fully know how it should look from the beginning. We work through sprints and change features constantly. Estimations and timelines can be affected by feature creep, so Softeq hasn't always been able to deliver on time and budget. They've also delivered faster, so I would say that Softeq has generally done a good job. We are using Jira for project tracking.

What did you find most impressive about Softeq?

Softeq has a lot of expertise building apps that feature gamification. Their project leads have been helpful in finding better solutions based on their knowledge. This isn't common in the outsourcing world, from my experience.

Are there any areas Softeq could improve?

It would be good to have better resource planning on Softeq's side. We've needed to have testing phases for our app using external parties, thus pausing the development for that time. There has sometimes been a lack of communication and understanding around how resources were planned. The issue exists on both our sides.

Because of our distance and because there is a middleman between us and the developers, some features took longer than expected to build. I didn't know if that was because Softeq was working on something else or because they had a hard time understanding our requirements. Not having full control over resources is a general aspect of outsourcing. We would like to have more transparency. Not knowing what is going on can create a lack of trust.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I rarely give maximum ratings. I find that Softeq has stood out compared to other outsourcing companies I've used.
  • 5.0 NPS
    Willing to refer

Developed LED Lighting Product Suite for Startup

"[They] did a great job of advising us on the right technology to use for our innovative low-cost solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2012 - Ongoing
Project summary: 

Softeq developed an integrated product ecosystem consisting of proprietary hardware, firmware, software, and native iOS/Android apps. The solution lets users control dynamic lighting fixtures. 

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Joel Carter
President & COO, BlinkFX
 
Verified
The Review
Feedback summary: 

A key strength is their meticulous approach to project management, which minimizes risk and maximizes the value generated from collaboration sessions. Communication issues never emerged, which was pleasantly surprising. 

BACKGROUND

Introduce your business and what you do there.

BlinkFX, LLC is an angel-backed startup providing products and services to the entertainment and corporate event market. The company has successfully delivered products to Microsoft, CBS Television, Frito-Lay, Capital One, and many other corporate clients. We've also worked with top musical talents such as LL Cool J, Ice Cube, Doug E. Fresh, Public Enemy, Christian Bush, and more.

As president and COO, I'm responsible for setting the vision for the company, driving the product roadmap, and managing all resources. The solution reviewed here is our core technology platform, which powers all of our main products and derivatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

As a pre-revenue startup, BlinkFX needed a provider who offered full-stack technology development as we required a solution involving hardware, firmware, software, and a mobile app. We also needed a provider who had experience working with open industry standards, since our users are experienced professional lighting designers, lighting operators, and event producers. Softeq recommended and embraced the DMX512 industry standard for lighting controls and delivered a solution that industry professionals admire and appreciate.

We were pleased to take on the delivery of a robust solution with global compatibility, which broadened our market potential. We smashed our sales goals in our first 6 months of operation and have continued to grow and land prestigious clients. We're now deep into subsequent versions of hardware, firmware, and apps because with successful products, the work is never done. We expect to continue to innovate using Softeq for our development efforts.

SOLUTION

What was the scope of their involvement?

The solution was engineered from the ground up to work across all aspects of the customer and product experience. The hardware and firmware were conceived as one integrated solution. The control software and app were a contiguous outgrowth of the hardware. Everything was designed as a platform and worked "out of the box."

Softeq also helped us deliver the first proof-of-concept product shipment to an alpha customer by helping source a US domestic contract manufacturer. They then helped us transfer the design to our China contract manufacturer with no issues. Their firmware and software documentation was excellent.

How did you come to work with Softeq?

We were referred to Softeq by one of their clients in the amusement park industry that is well known for their mastery of technology. We concluded that if Softeq could deliver solutions for the likes of Microsoft, Intel, NVIDIA, and Disney, then they could help solve our technology development challenges.

What is the status of this engagement?

The project took four months from them start to the delivery for our alpha release candidate.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We provided Softeq with a very aggressive deadline and short timeframe for design, development, and delivery. Because they are a full-stack developer, they were able to deliver a complete turn-key solution for us.

How did Softeq perform from a project management standpoint?

The project was delivered on time, to scope, and on budget. They also worked seamlessly across multiple time zones and three languages; they hung right with us. Their project management tools really helped facilitate easy and accurate communication.

We've continued to work with Softeq on many subsequent releases and upgrades to the platform.

What did you find most impressive about Softeq?

Softeq did a great job of advising us on the right technology to use for our innovative low-cost solution. The right chipset, the right firmware language, the right development tools, and the right architecture were all critical to our collective success. There were many options available to us and Softeq curated the best solution.

We consider ourselves savvy hardware developers with a long list of successful products. However, Softeq taught us many new things and steered us down the best path for our needs. In my 30 years of experience, hardware and software development projects run into trouble when there's a lack of clear customer requirements and a scope of work up front. Softeq did an excellent job of quantifying the project in advance, which minimized potential communication issues.

I have recommended them to friends and I would use Softeq again.

Are there any areas Softeq could improve?

Any negatives really fell back on us, especially since we did not allow adequate time for QA [quality assurance] and testing on our end. We were warned about this in advance but pushed forward anyway. If we were to start from scratch again, we would assign the QA process to Softeq rather than attempting to handle this on our own. We would also set a more realistic schedule if that's even possible as a startup.

5.0
Overall Score Softeq is a top notch full-cycle, full-stack development company capable of solving the toughest technology development challenges.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our project was delivered on time, on budget, and to specifications.
  • 5.0 Cost
    Value / within estimates
    We were pleasantly surprised at the affordability of Softeq given the quality of their work.
  • 5.0 Quality
    Service & deliverables
    We received excellent strategic guidance in planning as well as well-documented, well-crafted designs and code.
  • 5.0 NPS
    Willing to refer
    We have referred a number of other companies to Softeq and will continue to do so.

Ongoing Development for Computer Hardware Firm

"Unlike other outsourcers, Softeq has a strong corporate-based infrastructure allowing high-level communication with programmers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2015 - Ongoing
Project summary: 

Softeq inherited poor code written by a former developer and was responsible for resolving discovered bugs. Their performance led to further involvement.

The Reviewer
 
1-10 Employees
 
United States
Christopher Maus
Founder & CEO, uQontrol
 
Verified
The Review
Feedback summary: 

Pros include direct access/communication with assigned developers, a well-organized approach to project management, and a clear understanding of business strategy. 

BACKGROUND

Introduce your business and what you do there.

We are an early-stage company developing a new security platform. Our product is related to the chip-and-pin technology used for online transactions and logins. I am the chief executive officer and founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softeq?

We had used a number of outside developers over the years. Unfortunately, we were not satisfied with any of them. We eventually found Softeq.

SOLUTION

What was the scope of their involvement?

We have brought Softeq in as a full-time software developer and UI/UX designer for our mobile and PC solutions. They inherited code that had been written by our former developers. Softeq was tasked with ongoing development as well as fixing what had been done up to that point. We work primarily with coders and used 5–6 people from Softeq. They have collaborated with us on some hardware product development resources as well.

How did you come to work with Softeq?

One of our design suppliers had worked with Softeq and held their group in high regard.

How much have you invested with Softeq?

I'd like to keep that confidential, but it hasn't been an insignificant amount. 

What is the status of this engagement?

We have been working with Softeq for a little over a year. We plan to continue working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Softeq's development skills are very high, as well as their business acumen and ability to manage projects. They are as good as any outside resource we've used over the course of 25 years. Our CTO and general collaborative teams for security and design are all very pleased with Softeq. Softeq is as good as it gets. They have done a remarkable job.

How did Softeq perform from a project management standpoint?

We defined the collaboration tools used by both parties. Softeq has been able to provide the information necessary to make decisions and stay on track. I haven't had to make a very strong management effort. The ongoing development has been almost always within schedule. Companies usually have to make on-the-fly adjustments for this type of work, so we've been pleased with Softeq's delivery time and quality.

What did you find most impressive about Softeq?

Unlike many other outsourcing companies, Softeq has a strong corporate-based infrastructure that allows for high-level communication with programmers. We visited Softeq's coding facilities and have found that they're run tightly. Softeq has a strong basis in both coding and business, which is very refreshing.

Are there any areas Softeq could improve?

There is nothing that Softeq could improve, short of giving its services away for free.

5.0
Overall Score After 25 years in this space, Softeq is one of the best groups I've worked with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cross-platform Development for Consumer App Startup

"They always provide valuable input and expertise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2015 - Ongoing
Project summary: 

Softeq developed a social instant messaging application for Android mobile devices and smart TVs. They were responsible for design, development, and research. 

The Reviewer
 
1-10 Employees
 
Washington, DC
Founder & CEO, Ovalay
 
Verified
The Review
Feedback summary: 

Although it was too early to provide metrics for the app, Softeq's commitment to budget, deadlines, and product quality was clear throughout the project. The team consistently offered valuable advice, documented their progress, and shared recommendations for user experience.

BACKGROUND

Please describe your organization.

We are a startup aiming to develop a social app for instant messaging.

What is your position?

I am the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softeq Development?

They have developed our application for Android mobile devices and TVs as well as the Samsung Smart TV App Store.

SOLUTION

Please describe the scope of their involvement.

Softeq is mainly responsible for design, development, and research. All three versions of our app are being developed at the same time.

The core features of the app include modern instant messaging between either mobile devices or smart TVs. During the Super Bowl, a user with the app installed can see text messages overplayed on the TV. It allows for group chats for different TV programs, which can be displayed instantly and allows for receiving updates from mobile phones. The mobile version can be used independently of the TV version. Signing in to the TV version requires getting a code from the mobile profile. Once that is done, the TV version can work independently of the mobile device.

Currently, users can only exchange texts and images through our app. We plan to add video sharing functionalities as well.

How did you come to work with Softeq Development?

I researched online and chose them based on the references and feedback I saw for their company. Softeq specializes in embedded software, so they can be a good option for the future, in the event that I would want to expand to set-top boxes or other media players. I reached out to six other companies during my search, including local providers. In the end, I felt most confident in Softeq. They had a well-structured approach and a great deal of resource flexibility, which was important for me.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been more than $100,000.

What is the status of this engagement?

We started our discussions at the beginning of 2015. Softeq delivered a proof of concept and a prototype for all three platforms. We're now getting ready to test the finalized versions for all platforms.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There are no real metrics to share just yet. All assignments were delivered on time and with exceptional care. Their team took ownership of the assigned work and put a large amount of time and effort into engineering effective solutions. Quality assurance was never an issue with these guys.

How did Softeq Development perform from a project management standpoint?

Working with their team has been very easy. Communication is clear and concise. I receive constant progress updates, at least every week, for the work on each platform. They've been consistent in delivering on time and on budget.

We're not using any project tracking tools. Softeq provides all the necessary information in their reports, including what was accomplished in the past week and what they're planning on doing in the following days.

What distinguishes Softeq Development from other providers?

They always provide valuable input and expertise, not only from a development standpoint but also from user-base and user interface standpoints. This helps me make better decisions for the end-users.

Is there anything Softeq Development could have improved or done differently?

I have no customer service issues with regard to Softeq. My main interaction has been with their project manager. With his help, things have gone according to plan. We went over budget during development, but this is attributable to me. I've always requested new features for the updated versions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing iOS Development for IT Startup

"...their turnaround time is very good, and they deliver work when promised."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Softeq successfully developed a functional prototype of an iOS application that stored digital product and sales information. The later supplied additional applications and maintenance.

The Reviewer
 
1-10 Employees
 
Indianapolis, Indiana
Bill Frye
Chief Technology Officer, LaViaz, LLC.
 
Verified
The Review
Feedback summary: 

Softeq’s quick troubleshooting saved the app from unnecessary downtime and kept its functions running smoothly. The team impressed with their speedy turnaround times and ability to complete tough projects while maintaining a sustainable budget.

BACKGROUND

Please describe your organization.

We are a software development company working with enterprise clients. We focus on planning and organization to help them understand their needs. This includes concept elaboration, workflow development, crafting ways to best present relevant information, and so on. The actual programming work is handled by vendors like Softeq.

What is your position?

I am the chief technology officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softeq?

We had a major client who wanted to build an application to serve as a digital briefcase. It would have all the relevant information about their products, training and support videos, and other tools useful to sales people. Initially, we employed a local developer. That person became unavailable, which forced us to move to an alternative local company. They ended up having real problems meeting our deployment schedules and cost expectations.

SOLUTION

Please describe the scope of their involvement.

They worked on developing an iOS application for us. They took complete responsibility for developing the functional prototype based on our specs.

How did you come to work with Softeq?

We started a search for companies around the country that could work with us. We came across Softeq, looked at their information and were impressed. We contacted them and explained the job.

Could you provide a sense of the size of this initiative in financial terms?

The total cost was between $5,000 and $10,000.

What is the status of this engagement?

Softeq worked on an upgrade of the software for us a year ago. We're pleased with the way in which they handled that assignment, both in terms of professionalism, timing and cost. We've continued to contract them for further development work.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There have been changes with iOS itself that have undermined the app's functionality. Most recently, this happened with iOS 9.2, causing issues with our distribution method. We contacted Softeq about the matter and they were very responsive. The problem was fixed within a week, over the span of three different builds. I've been very pleased with their understanding and ability to troubleshoot correctly.

How did Softeq perform from a project management standpoint?

Their ability to deliver work on time and within budget was one of the key reasons for continuing to work with them. Any time Softeq quoted us a price, they stuck to it.

The second project on which we worked with them was under an hourly contract, with a maximum limit. They delivered the work below that number.

We don't use any formal project management tools. We rely on email. The tasks we gave Softeq were straightforward, with specific goals and deadlines. They were always good at meeting those tasks, so we didn't see a need for constant updates. We had more ample phone communication during our first project but since then, Softeq has been so good at keeping deadlines that we haven't done any formal project management on our end.

What distinguishes Softeq from other providers?

Compared to other companies we've used, their turnaround time is very good, and they deliver work when promised.

Is there anything Softeq could have improved or done differently?

The only area that presented confusion is the language barrier. We've had misunderstandings on terminology. It was never anything major and we resolved issues through a couple of emails.

5.0
Overall Score We've had early conversations with their representative in Houston and, since then, we've only had a couple of other phone discussions to convey what the customer wanted. Everything else has been resolved by email.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    One of our drivers for choosing them was pricing. Quality has also gone up considerably.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would have no hesitation in recommending them.

Enterprise App Development for UAV Inspection Agency

"Softeq's turnaround time is solid and they're great communicators."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 - Ongoing
Project summary: 

Using PHP and Java, Softeq developed a custom reporting software to help turn data into valuable into useful information for its customers. They also provided testing, UX design, and support.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Colin Hickey
Head of Product, Sky-Futures
 
Verified
The Review
Feedback summary: 

Google Analytics data showed that customers were easily navigating the new software and rarely encountering bugs. Internal staff was impressed with Softeq's prompt turnarounds, seamless communication, and airtight management of each project. 

BACKGROUND

Please describe your organization.

We fly UAVs [unmanned aerial vehicles] in order to access remote areas where people can be camped out or where there is need for robot activity. We work for the oil and gas business.

What is your position?

I am head of products.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softeq Development?

UAVs have been around for a long time, more in the form of controlled toys. Using them for industrial purposes is more of a recent development. I don't know why it's taken so long for them to emerge as they're powerful instruments. The important thing about drones is that they capture a lot of data. In a scenario where people would be deployed, you can now send a robot to capture images, video, heat detection based in the infrared spectrum, telemetry data, and so on.

We're transitioning from a human reporting process to a data capturing one. We needed a software firm that could build us a decent platform for holding that data and turning it into useful information for customers.

We generate documents, make assessments of what we've seen, and relay those to the customers. In the traditional industry, a report would be simply handed over. We've opted for an interactive view of the customer's asset – their oil platform. They can watch videos, look at images, and so on. We're trying to distance ourselves from the past by offering a multimedia report.

SOLUTION

Please describe the scope of their involvement.

Softeq have built our reporting platform from scratch using Java for back-end processing and PHP for the web interface. The solution is hosted on Amazon Web Services.

We had a discussion with them for choosing the technologies to be used on our solution. They're good at offering us a cost and benefit assessment of technology choices.

Depending on the current stage of the project, Softeq used a team of up to eleven people. This included UX [user experience] developers, a project manager and those making specifications. Later on, they assigned more developers, with only one UX person working for us. 

During product development, Softeq's product manager was reporting the QA [quality assurance] findings and what work was being done.

They also provided quality assurance services and offer ongoing IT [information technology] support for keeping the system up and running.

The original development of the product was through a fixed-price contract, and we've migrated to a service-level agreement, by which Softeq provide us bug fixes and upgrades on a necessity basis. There is a base price for their services, and we're charged extra for time and materials for any work.

How did you come to work with Softeq Development?

Our CTO [chief technology officer] researched different software firms through the internet.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was $150,000.

What is the status of this engagement?

We started working together in May 2015.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have developed a niche product with a small user base. I have a direct overview of how our customers are using it and use Google Analytics in order to see how people flow through the software. Based on what we've seen so far, users are having a much easier time than expected. We rarely receive defect reports. Internally, everyone here has been very impressed with Softeq and their performance. 

How did Softeq Development perform from a project management standpoint?

Development work is hard and needs to be a concentrated effort. I'm not an advocate of outsourcing work because ideas need to be bounced around directly between the client and those doing the work. Developers need to know what it is they're building and why before they start building it. Handing off specs to a firm and getting software back will not work. Because Softeq is an outsourced company in a different country and time zone, speaking a different language than us, I'm surprised how few problems we've encountered.

There are a few odd little problems, like a typo on a particular button. This tells me that they're simply following through the specs. This probably wouldn't happen if everyone was sitting in the same room.

In terms of project management, though, Softeq is bulletproof. They respond to things quickly, and they don't cheat by doing the bare minimum work to achieve the specs. They're apologetic if something doesn't work as planned, even if it's not their fault. And they turn around resolutions extremely quickly. 

We log into their JIRA instance for project tracking. They also have a Confluence installation that we use. Long term, we will be hosting it ourselves but, for now, their solution has worked fine. We can change management items and access spreadsheets of their workflow.

What distinguishes Softeq Development from other providers?

I don't know what hours they keep, but they're always available. When I'm in the office at 9 o'clock, there will usually be a Skype message waiting for me. Even though they're three hours ahead of us, they're still available. This is a fantastic distinguishing feature.

Softeq's turnaround time is great and they're great communicators. Everything is handled by one person, who does an excellent job. Whenever they have a national holiday, I am notified a week in advance. I haven't had that experience with another supplier. Typically, operations are 9 to 5, and communication won't be proactive as opposed to Softeq.

Is there anything Softeq Development could have improved or done differently?

The product has only been out for one season, so we haven't yet encountered a problem that they couldn't overcome.

Any prospecting customer should know their expectations and explain what they want in full. Lean and agile methodologies are the current norm, and involve building small, incremental releases towards a final product. This is hard to do with an external team as you can't sit together within the same studio and discuss small details. You have to fit this element into your plans. The lack of a local team should be supplemented with in-house technical knowledge by employing one or two developers. Otherwise, marketers and product managers will invent products that cannot be built. Ideas need to be balanced with an IT perspective.

5.0
Overall Score It has been an enjoyable experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    What they do is impressive.
  • 4.0 Cost
    Value / within estimates
    They're not the cheapest solution, but not the most expensive either.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I wouldn't hesitate to recommend them.

Web and Mobile Development for Transportation Startup

"We just can't say enough about how professional they've been.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

A flexible team of up to fifteen developers from Softeq built Gorilla Safety’s website, as well as custom mobile applications to provide enhanced functionalities for customers.

The Reviewer
 
1-10 Employees
 
Spring, Texas
Mark Walton
Co-Founder, Gorilla Safety
 
Verified
The Review
Feedback summary: 

Customers offered positive feedback and praised the application’s reliability and functional design. Softeq brought creative and knowledgeable expertise to every area of the project. The team's flexibility, technical ability, and attentiveness to timelines kept the process running smoothly.

BACKGROUND

Please describe your organization.

We're a fleet management and safety program. We have a web and a mobile app, and we've got it deployed for both iOS and Android devices. We help our clients manage their documents, and they get fully customized policies and procedures for their fleet. We provide alerts for failures in compliance, to make sure that the client can avoid fines levied by the DOT [Department of Transportation] and Federal Motor Carrier Safety Administration.

We also provide GPS location services for the fleet manager, so he knows where all of his assets currently are, and he can see where a truck has been for a designated period of time. Our system allows the driver to manage his hours of service as well, to make sure he remains in compliance. The driver can use the system to do accident investigation, inspections of his vehicle, and create work orders for the mechanic. We are a startup, and we're going through the launch right now. It's an exciting time for us.

What is your position?

I'm one of two co-founders.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softeq Development?

We're a startup, and we needed an entirely new platform built for the web, iOS, and Android. There was no way we could build it by ourselves. We just had the concept, and we needed it executed correctly and in a fairly short period of time.

SOLUTION

Please describe the scope of their involvement.

Softeq took us from soup to nuts on this. They've been responsible for building both the web and mobile apps for the launch of our business. Throughout the development, the size and composition of the team fluctuated a bit. We had initially gone with another agency that was absolutely terrible. They completely mispriced us, and they didn't have the resources to follow through. They really left us high and dry.

Once we brought in Softeq, they were absolutely phenomenal by comparison. We needed to get going very quickly because of the lost time with the previous development company. They were able to accommodate our timetables, and they scaled the team assigned to us accordingly. We started with three developers, and we got up to about 15 at the peak, so they had the ability to scale for us with very little upfront notice. I never got the sense that we were going to max out with them.

I was always able to communicate directly via Skype, telephone, and JIRA. We were able to manage all issues and add additional tasks for completion. We used an agile development method, and we made sure it was as efficient as possible. I'm a pretty hands-on person, so that really worked well for me. I hadn't used JIRA previously, but I loved it.

How did you come to work with Softeq Development?

We discussed our project with five different companies. The company we had before outsourced everything, and they didn't have direct control over their developers. The team wasn't as reliable as they could have been, and the project management wasn't very good. Therefore, when we went through the process this time, we talked to each of the five companies about their system and how they managed it. We specifically wanted to have a firm that was geographically close to us, and three of those five had a presence in Texas, which is where we're located.

We met with the CEO of Softeq, and we felt very comfortable with the approach they used and their project experience. They introduced us to JIRA and explained how that would clear up and prevent any communications issues and make sure nothing was lost, which was very important to us given our prior experience. After we had that conversation, we went through the pricing, which was similar to the estimates provided by the four other companies. It wasn't a pricing issue for us. It was just sheer confidence in their approach and project management. They had a robust team and a very large office in Belarus. They're all salaried employees instead of contractors, and that was important to us because they had more control of their talent pool.

Could you provide a sense of the size of this initiative in financial terms?

I think it's a little shy of $250,000, maybe $225,000.

What is the status of this engagement?

It's kind of an ongoing thing because we're adding on module customization. The original duration was about three months, and we hit the target. We've rolled out the solution to several end-users during the past couple of weeks as beta testers.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The feedback we're getting from drivers is that they absolutely love it. Specifically, one driver sent me a note two days ago saying that there have been no issues, no kickouts, no crashes, or anything. He was so impressed. It says a lot when there aren't any crashes on a brand new mobile app still in beta.

I believe that, with the timeline we had, it was important to go with a company that has the scalability and the manpower to be able to put resources onto it. That was one of the most impressive things.

Softeq has been extremely good at developing for both iOS and Android devices, and coordinating that with the integration of the web app. In our research, I found that many companies do one or the other well, but not both. That was highly impressive, and it differentiated them.

They're extremely good with graphic design and user experience, too. Their QA [quality assurance] process is very good as well. They notice things that I would not have expected them to notice.

How did Softeq Development perform from a project management standpoint?

We hit the deadline right on time, which was exceedingly impressive to me and rare in the software business. Our timeline was so compressed because of the failed effort with the other developer. If we'd ping them during the weekend, they'd get on it almost immediately. If we had a presentation that had to go off during the weekend, they were able and willing to make sure everything was on point and ready for us. They really went above and beyond.

They had their guys working until two or three o'clock in the morning in order to meet our deadlines. Anytime we need anything, it's taken care of immediately. When we enter something in JIRA and mark is as critical, it's handled accordingly. We just can't say enough about how professional they've been.

What distinguishes Softeq Development from other providers?

My co-founder and I are exceedingly impressed by the professionalism and the response time on major issues. The experience with Softeq Development is completely opposite of our previous developer.

Is there anything Softeq Development could have improved or done differently?

The only thing I would want to see improvement on was probably self-inflicted on our side. There isn't really anything I would recommend that they improve on their end, although we could have improved our own processes and accountability. They definitely met our expectations and, in many cases, surpassed them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They weren't the cheapest, but I didn't necessarily want the cheapest.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer