How did you select this vendor?
One of my colleagues referred us to Softensy. They had a lot of expertise that we needed, so we selected them.
Describe the project in detail.
They initially developed our first builds of our mobile banking system (e.g., web, iOS, and Android apps) within three months. The goal was to launch our core services as soon as possible, which included a balance overview, peer-to-peer (P2P) lending, card limit installation, card blocking/unblocking, agencies, and ATM data.
Within the year, they then developed new, more modern designs and implemented additional functions based on client feedback. The internet and mobile apps now offer clients P2P money transfers, transaction histories, mobile replenishment, payment requisitions, and payment templates.
As for the bank-facing solutions, the administrative interfaces let operators and moderators provide data-powered customer support. The CRM helps banks get to know their clients and upsell bank products effectively.
What was the team composition?
The team consists of a team lead, a business analyst, an architect, a DevOps specialist, a UX/UX designer, a senior frontend developer using React, and senior and mid-level backend developers using Java. They also provided a mid-level android developer using Kotlin and a mid-level iOS developer using Swift.