Software outsourcing & custom software development

Softarex Technologies, Inc. is a technology solutions company specializing in custom software development and software outsourcing services with a long history of delivering world-class business solutions and innovative Web and Mobile products to its international client base.

Since 2000, Softarex Technologies, Inc. has been offering the benefits of a global delivery model, robust financial stability, deep industry expertise, comprehensive and flexible solution offerings, and a rich international talent pool. We are delivering software projects worldwide to customers from startups and SMBs to Fortune 500 companies in Healthcare, Multimedia, Communications, e-Learning, Manufacturing, Energy & Utilities, and other industries.

Our focus areas include:

  • Software Outsourcing
  • Reengineering and Refactoring
  • Embedded Systems Development
  • Hardware Design and Firmware Development
  • Clouds and SaaS Development
  • Software Quality Assurance

Our mission is to help our customers reach higher levels of efficiency and profitability, increase customer loyalty and gain a competitive edge. And we do all this by being a one-stop shop for all your product development needs of any scale, technology or domain complexity and providing you a focused, high quality service to transform your business ideas into cutting-edge IT solutions – delivered on time, every time.

Partnerships:

  • Since 2012, Softarex Technologies has been an OMG Member.
  • In 2014, Softarex Technologies became a member of the Open Health Tools (OHT) community.
  • In the same year (2014), Softarex Technologies became Northern Virginia Technology Council (NVTC) Member.

If you have a project you’d like to discuss with us, please complete this simple request form.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
Minsk, Belarus
Headquarters
  • Softarex Technologies
    177 Nezavisimosti ave.
    Minsk, MI 220141
    Belarus
    +375 17 393 03 56
other locations
  • Softarex Technologies
    901 N. Pitt Street, Suite 170
    Alexandria , VA 22314
    United States
    703.836.18 60

Focus

Service lines

  • Web development
  • Custom Software Development
  • Mobile app development

Client focus

  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)

Industry focus

  • Education
  • Health care & life sciences
  • Manufacturing

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Application platform

BI & big data solutions

Portfolio

codeNforcer: Сode Analyzing Tool

codeNforcer is Softarex’s inhouse product that comprises already proven and own authorial methods for source code quality monitoring and analysis. Today this unique platform provides about 350 different checks for Java including Object oriented metrics, CISQ measures, Code convention checkings and Customized user rules.

codeNforcer carries a vast list of features aiming to improve the overall quality of users’ software. Besides already mentioned code validation and analysis based on industry standards codeNforcer provides code improvement recommendations, allows user to review source code  elements and create tasks basing on it, bares statistics collection and has adjustable schedule of code checking. Its Git and Jira integration guarantees continuous and well-coordinated flowing of software optimization process.

GreenVaro: Mobile Environmental Monitoring System

Softarex's own innovation, GreenVaro is a comprehensive hardware and software system designed for collection and analysis of various environmental parameters. It allows for the data collected by GreenVaro Environmental Monitoring Device to be transmitted to a server for further processing and monitoring and for the results to be displayed on a smartphone.

GreenVaro Mobile Application allows users to connect to the server via 3G/4G Internet or Wi-Fi in order to gain full access to the information. The app also provides access to the expert data analysis system and a variety of tips and recommendations for improving environmental conditions in specific situations or according to the concentration of certain substances in the air, e.g. allergens.

FlipIt: Social Fashion Inspiration

FlipIt, a new mobile application that allows consumers to upload images of products and get instant feedback from other users, will help luxury brands better understand their consumers’ opinions on apparel and accessories.

The app can be used at home or in stores to give consumers quick feedback on products or entire outfits to help in the decision-making of purchasing or styling. In addition, Pinxter provides another platform for brands to directly interact with consumers and see which products are popular.

Check out at iTunes

 

 

BabyCompy: Mobile Health App for Parents

BabyCompy is a web and mobile health assistant and educational and training platform developed by Softarex Technologies, Inc. to provide parents with scientifically substantiated and verified information on issues related to pregnancy as well as birth, development and health of their child.

BabyCompy’s main feature is a unique approach to solving problems in the form of interactive algorithms offering parents step-by-step instructions on providing pre-medical aid and helping them in many other situations. In addition, the app provides comprehensive information on most commonly used drugs and food additives and their effects on health. It also has Directory of Diseases and Pregnancy Calendar, while Doctors and Clinics section allows users to quickly find the right physician in their local area.

OS: iOS and Android

TVtibi: Live and On-Demand Television

The TVtibi system is designed for searching, purchasing and viewing broadcasts of various TV channels, as well as separate video files. The system consists of client applications that can be installed on devices that run under Windows 8, Windows Phone, iOS and Android, as well as web applications designed for control and management of video content that system users can search, buy and view.

Client applications allow users to view free content, as well as purchase access to the selected commercial content. The users can also view a TV guide for any of the TV channels available.

The Web application allows users to register in the system and manage their accounts.

Learn more at TVtibi.com

Reviews

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Software Development for Computer Vision Project

"Softarex performed great. They coordinated weekly calls and frequent emails to ensure we were aware of the progress."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Softarex Technologies developed a proof-of-concept software using computer vision technologies to detect and identify various items.

The Reviewer
 
1-10 Employees
 
Greater Atlanta, Georgia Area
IT Innovation Leader, Computer Vision Project
 
Verified
The Review
Feedback summary: 

Softarex Technologies provided consistent communication throughout the project. Only being a proof of concept, the software has not been fully launched, but the development met expectations and showed potential for full-stack development.

BACKGROUND

Introduce your business and what you do there.

I lead the IT Innovation and Emerging Technology group within the IT department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Softarex Technologies?

We wanted to do a proof of concept to explore how camera vision driven software might be able to assist with automating parts of a process. The proof-of-concept software is being used in our innovation lab to showcase the possibilities of computer vision software.

SOLUTION

What was the scope of their involvement?

The computer vision software is used to determine if various products could be recognized based on their container, as well as calculate the quantity of the product based on their volume consumed within the container. It’s used to determine the feasibility of using cameras to “see” particular products, including their quantity, and automate a task based on that information.

How did you come to work with Softarex Technologies?

We started with online research and sought out work with Softarex based on their experience with computer vision software.

How much have you invested with Softarex Technologies?

The project was less than $100,000.

What is the status of this engagement?

Currently, the project is on hold awaiting additional funding. We accomplished the initial goal, which was to prove out the feasibility of using camera vision technology as an input for our systems.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It was only a proof-of-concept project, so I don’t have any metrics. The software shows the potential for leveraging more technology in our stores to automate tasks.

I think there is a lot of potential. Since we were only producing a proof of concept, there are more considerations if going to production to ensure the system is supportable.

How did Softarex Technologies perform from a project management standpoint?

Softarex performed great. They coordinated weekly calls and frequent emails to ensure we were aware of the progress.

Are there any areas Softarex Technologies could improve?

This isn’t a con, but we haven’t yet done some things to prepare it for production, as the initial goal was only a proof of concept, which was successful.

5.0
Overall Score Softarex Technologies performed great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Softarex was always on time and schedule.
  • 5.0 Cost
    Value / within estimates
    The cost was reasonable.
  • 5.0 Quality
    Service & deliverables
    They were excellent.
  • 5.0 NPS
    Willing to refer
    Yes, I would recommend them.

Web App Development for Medical Management Company

"Softarex Technologies provided us with complex business analysis concerning our future projects."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

The client hired Softarex Technologies to replace their old automated system with an easy to use billing platform. The agency continues to provide technical support.

The Reviewer
 
11-50 Employees
 
Los Angeles Metro Area
Steven Garrett
CEO, SYBE Medical Management
 
Verified
The Review
Feedback summary: 

Softarex Technologies’ contributions led to an excellent solution that improved the client’s competitiveness, compliance, and efficiency. The customer experienced a 30% increase in clients and an increase in the productivity of each employee, as well.

BACKGROUND

Please describe your organization.

SYBE Medical Management’s approach to your medical practice is to make it more profitable. Starting with an in-depth analysis of the client company billing history, existing concerns and evolving needs, SYBE develops a road map for integration. Then, SYBE assigns one of our highly experienced team managers that best matches the client’s practice. All team managers and team members are in house, in the USA.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies?

We needed to develop a web application software for medical billing. This software needed to integrate the latest technology and industry standards into the new solution, maintain high productivity levels after the new billing system's implementation, optimize the process of submitting and following up on CMS-1500 claims to insurance companies, and make the system compliant with HIPAA [Health Insurance Portability and Accountability Act] and HL7 [Health Level-7] regulations. We needed a firm to train the team on using the new software.

SOLUTION

Please describe the scope of their involvement in greater detail.

All features were created especially for our company. As an example, it became evident that a customer's billing system that was in use since the 1980s lacked the necessary functionality and was no longer current with technology. The system was DOS-based and had not changed much since its initial development. As the customer's employees grew accustomed to Windows programs, operating this system – that also inconsistently wrote checks and randomly froze up and shut down – became increasingly difficult. As a result, it was decided to replace the old automated system with something modern and easy to use. We used the new medical billing software.

How did you come to work with Softarex Technologies?

Our partnership has lasted more than 5 years. Everything started from the reference of a Softarex former client.

Could you provide a sense of the size of this initiative in financial terms?

These two projects took us 3 years and approximately $200,000 per year.

What is the status of this engagement?

Softarex is keeping the system up-to-date and provides technical support.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The implementation of the new solution has allowed our customer to improve its competitiveness, compliance, and efficiency. The claims status and payments tracking ability resulted in a 30% increase in the number of clients. The productivity of each employee increased by 27% through the reduction in time spent on each claim.

This tool was created according to our business needs, which is why it is so easy to use. Each function in the software reflects a separate business process and results in productivity raise.

How did Softarex Technologies perform from a project management standpoint?

We had strict project time frames for each interaction. We’ve scheduled our interactions and used emails, Skype, and Jira for keeping in touch.

What distinguishes Softarex Technologies from other providers?

Softarex Technologies provided us with complex business analysis concerning our future projects. They also have a flexible approach towards management.

Is there anything Softarex Technologies could have improved or done differently?

I’d love to have better scheduled delivery and better video webinars for our staff.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Development for Sports Community Application

"Softarex provided us with complex business analysis concerning our future projects. They used a flexible approach towards management."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Ongoing
Project summary: 

Softarex Technologies partnered with the client for the task of developing two apps, one on iOS and one on Android and also developing the web portal.

The Reviewer
 
1-10 Employees
 
Netherlands
Founder, Software Solution Company
 
Verified
The Review
Feedback summary: 

The apps delivered Softarex Technologies had the desired functionality and user-friendliness. Throughout the project, the agency showed excellent ability to meet the deadline and budget, and the client is happy to continue the partnership.

BACKGROUND

Please describe your organization.

We are a Dutch software solution company focusing on mobile app creation for a diverse range of clients all over the world.

What is your position?

I am the founder, owner, and IT Director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies?

We needed a cross-platform mobile application developed on iOS and Android. The application wasn't created for internal company needs, it was created for our client.

We wanted to conquer a free market niche with a new flexible sport application.

SOLUTION

Please describe the scope of their involvement in greater detail.

Softarex Technologies has developed a mobile platform that connects individuals with a community of national and international clubs and scouts. With this application, users can upload highlights and share their best skills.

They developed two apps, one on iOS and one on Android. They also developed the web portal. They did it all start-to-finish. Most of the design was done by another party, but we’ve started a new project with project with Softarex that includes design.

How did you come to work with Softarex Technologies?

We met through a shared developer contact. We set up a meeting and they flew over. We started our collaboration with small development tasks, and as a result, it became an outsourcing business partnership.

Could you provide a sense of the size of this initiative in financial terms?

It was around $50,000.

What is the status of this engagement?

We started working in February of 2015, and our relationship remains ongoing. They currently work on support and new feature implementation.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The performance of the solution fully met our expectations in terms of design and programming. The app is user-friendly and includes all the functionality we need.

We have great plans for further application development, that’s why there are a lot of things to be done.

We had a small budget on this project, but Softarex made due with it. Considering the budget, they did an outstanding job with the quality and functionality of the application.

How did Softarex Technologies perform from a project management standpoint?

We had strict project time frames for this project. We scheduled our interactions and used emails, Skype, and Jira for keeping in touch.

What distinguishes Softarex Technologies from other providers?

Softarex provided us with complex business analysis concerning our future projects. They used a flexible approach towards management.

Is there anything Softarex Technologies could have improved or done differently?

Maybe their estimates could be a bit more detailed, but that’s a minor thing. Overall, the project was done on time and within budget.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Utility Meter Company

"Softarex even provided us with a complex business analysis concerning our future projects."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

Softarex Technologies, Inc. collaborated with the client to develop a platform and continues the partnership for support and the implementation of new features.

The Reviewer
 
11-50 Employees
 
Germany
COE, Utility Meter Company
 
Verified
The Review
Feedback summary: 

The client is extremely pleased with the solution that Softarex Technologies, Inc. helped them develop, which is secure, user friendly, and easily scalable. The client praises the agency for their flexible approach toward management.

BACKGROUND

Please describe your organization.

Enetronx provides clients with a fully automated system for remote readout, management, processing, transmission, and storage of the consumption data from multiple smart meters (heating, water, gas, electricity) via GPRS/EDGE mobile network using the most advanced and secure technologies.

What is your position?

I am the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies, Inc.?

We wanted to conquer a free market niche with a new and flexible Energy and Utilities solution. Actually, the solution wasn't created for internal company needs. It was created for commercial purposes, as we’ve noticed a new market opportunity and spare niche.

SOLUTION

Please describe the scope of their involvement in detail.

We teamed up with Softarex Technologies, Inc. to deliver a Software-as-a-Service [SaaS] solution to help property owners, tenants, and other end-users access billing and metering data on their gas, water, and electricity consumption.

How did you come to work with Softarex Technologies, Inc.?

I had worked with Softarex at a previous company. After I left, we renewed our partnership once more.

Could you provide a sense of the size of this initiative in financial terms?

This project took us 3 years and we spent approximately $200,000 per year.

What is the status of this engagement?

We are still working with them for support and the implementation of new features.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Apart from the fact that the solution is secure, user friendly, and meets industry standards, it's quite flexible and easily scalable. The solution supports a diverse set of devices and has no geo-referencing.

How did Softarex Technologies, Inc. perform from a project management standpoint?

We had strict project time frames for each interaction. We scheduled our interactions, and used emails, Skype and Jira for keeping in touch. They performed with a flexible approach towards management.

What distinguishes Softarex Technologies, Inc. from other providers?

The performance of the solution fully met our expectations. Softarex even provided us with a complex business analysis concerning our future projects.

Is there anything Softarex Technologies, Inc. could have improved or done differently?

Some improvements could be done concerning user interface. It would also be wonderful to level up the billing system according to other countries’ standards.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for TV Video Platform

"Softarex is not just looking to get paid. They're looking to get the work done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - Ongoing
Project summary: 

The client partnered with Softarex Technologies for the purpose of building a custom video platform and integrating it with multiple technologies and additional platforms.

The Reviewer
 
1-10 Employees
 
San Antonio Metro Area
Founder/CEO, TV Video Platform
 
Verified
The Review
Feedback summary: 

The platform Softarex Technologies contributed to has been downloaded in dozens of countries and receives excellent feedback. The client is extremely pleased with the agency’s project management, straightforward communication, and fantastic performance.

BACKGROUND

Please describe your organization.

What we're doing with our platform is what I call a channel marketplace as live channels – linear channels – on demand as well as live events. It's a combination of television and subscription content.

What is your position?

I am the president.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies?

I met the CEO of Softarex [Alexander Lipanov] at an event in October 2012. I was just starting to look into development at that time. I got to know him and part of his team at the trade show. Then, I followed up with him and told him what we were trying to do accomplish. I asked if he would be able to take it on and make it successful. I started working on this eight years ago, but the technology wasn't there. The challenge was getting exactly what we wanted, which is what everyone wants with his or her development. We had some very specific requirements that we presented. 

SOLUTION

Please describe the scope of their involvement in detail.

We needed a custom video platform that performed flawlessly and had to be integrated with multiple technologies and additional platforms. The challenge was I didn't have time to write the code myself. I might be able to do it in Xcode and iOS, but I wouldn't be able to handle Android and Windows. We brought the project to them, reviewed the requirements, and they said they'd done something similar in the past. They thought with new technologies, it would be simpler to accomplish what I wanted.

How did you come to work with Softarex Technologies?

We were fortunate to have the opportunity to meet the development leadership and team at an industry event. Having the opportunity to review their work in person and get to know them made a significant difference in selecting them to develop our project. This led directly to our contracting Softarex for our platform development.

Could you provide a sense of the size of this initiative in financial terms?

The total project is set to be near $350,000. The current status is around $100,000.

What is the status of this engagement?

The project is in ongoing development.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Currently, our platform is downloaded in more than 60 countries, and we've received great feedback.

How did Softarex Technologies perform from a project management standpoint?

The project manager who is assigned to our project is someone I have been extremely happy with. I've worked for several companies through the years. I've lived in a lot of places and dealt with a lot of PMs. In my entire career, there's maybe one or two PMs that were on the ball and knew what they were doing. Alex is one of the most solid PMs I've come across. He understands when we give requirements. We don't have to hold his hand. He's able to take it forward and build out the project plan and I don't think I can think of any situations where I've had to tell him he's taking it in the wrong direction. He understands our goals and is able to keep the project going. I'm happy with how they've overseen the project. I recommend them to everyone I know who's looking for contract developers. I can't say enough things about the PM to the CEO. We're in different time zones, but he makes it a point to make himself available. He's usually available about half of my day, which means he's working until 9 or 10 or 11 at night. He's always available to take care of something that needs to be done.

What distinguishes Softarex Technologies from other providers?

They don't try to upsell me. I've had other development groups that approach me and tell me they can do the development and before we start talking, they're telling me what else they can do. I'm not looking for another developer. I'm super happy with who I have. They've been straightforward. I do track the progress. The other nice thing about the PM is we get weekly updates. If I requested updates more often, I would get them. It's broken down into all the different components for each phase. They don't try to pad their schedule. I don't have time to write the code, but I do understand what's going on. They're not trying to tack on stuff and get more money. I know some people do that. I appreciate that. The times I've been a consultant, I've had PMs I've worked under approach me and ask why I bill them in 15-minute increments. I tell them they're not going to pay for something they're not getting. These guys have that approach. Softarex is not just looking to get paid. They're looking to get the work done.

Is there anything Softarex Technologies could have improved or done differently?

We have been extremely pleased with their performance and would not change a thing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I couldn't be happier.

Health Care Solution Development for Computer Software Company

"In terms of technology, we are in a very good state. I think now, in this sense, there is not much to improve."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2011 - Ongoing
Project summary: 

The client partnered with Softarex Technologies for the task of developing a solution that could manage information and interact with largely used technologies in the industry.

The Reviewer
 
2-10 Employees
 
Italy
IT Director, Computer Software Company
 
Verified
The Review
Feedback summary: 

The solution that Softarex Technologies contributed to functions quickly and effectively. The client has been satisfied with the agency’s involvement; Softarex Technologies is praised for their flexibility, high quality work, and ability to meet deadlines.

BACKGROUND

Please describe your organization.

We are a computer software company. We outsourced development of a health care solution.

What is your position?

I'm the IT [information technology] director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies?

We are trying to be flexible and competitive in market in which there are significant competitors. We think Softarex can supply us a very good-quality solution with flexibility in management. We required the development of this solution in order to supply the solution to a set of our customers in health care sector.

SOLUTION

Please describe the scope of their involvement in detail.

We needed to create a solution that can manage very large part of the patient clinic information and to be the central point for the health care structure for the management of collecting data via third-party interaction with largely used technology in this sector, such as web services HL7 protocol, DICOM protocol, and so on. As a framework, we use Java web-based application. We use these health care technologies and similar technologies that permit us to interact with health care machines. We interact with the system to share the image of radiology. Most technology is industry specific. Development was also in Java.

How did you come to work with Softarex Technologies?

I worked with them a long time ago at another company. When I moved here, I contacted them to start a partnership in this new company, too.

Could you provide a sense of the size of this initiative in financial terms?

We work on this project from three years, and we get initial budget near $200,000 to 250,000 for the whole application. It grown with time.

What is the status of this engagement?

We started the project in the end of 2011. We are at 70 percent complete now. We need to work on it at least until 2018 by already defined contracts. It's clear we are working to extend it for next five to 10 years.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We get a large advantage in retrieving patients' information. The management of patients are pretty good in this application, but the best results are inside the fascicle of the patient in which we can recover, very quickly, all the information we need, such as personal information, laboratory or radiology results, patients' appointment schedules, and so on. All the patient data is collected in the health care structure that's inside this application.

How did Softarex Technologies perform from a project management standpoint?

We manage the project with strict resources interactions. We get a daily and continuous relation using as main resources: Skype for direct conversation and JIRA as document and project management.

What distinguishes Softarex Technologies from other providers?

We always get great flexibility in the project management. In the case that we need a strong support for a brief period in which we must meet some scheduled deadline, Softarex always gets us the support to match the goal with good quality. This is very important to us.

Is there anything Softarex Technologies could have improved or done differently?

In terms of technology, we are in a very good state. I think now, in this sense, there is not much to improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile Development for App Marketing Platform

"Softarex’s professionalism, efficiency and communication is unmatched."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

The client partnered with Softarex Technologies for the purposes of developing solutions, helping their internal teams release products faster, optimization, and updates.

The Reviewer
 
2-10 Employees
 
Alexandria, VA
Sergei Dubograev
CEO, Pinxter Inc.
 
Verified
The Review
Feedback summary: 

Softarex Technologies contributions have taken the client’s business to the next level and received excellent feedback. The agency is recognized for their extremely accommodating bug-fixing policy, great communication, and excellent project management.

BACKGROUND

Please describe your organization.

We are Pinxter, an app-based marketing platform.

What is your position?

I am the Chief Executive Officer [CEO] of Pinxter. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Softarex Technologies, Inc.?

We needed someone who could develop solutions and help our internal teams release products at a faster and more efficient rate.

SOLUTION

Please describe the scope of their involvement in detail.

They developed the solutions, including database management. They did the solution for our front-end design and the native applications. They worked with HTML5 and Java on the back-end for the database application. They now work on optimization and updates.

How did you come to work with Softarex Technologies, Inc.?

We learned of them through a referral from a business partner.

Could you provide a sense of the size of this initiative in financial terms?

We’ve spent about $250,000 on this project. 

What is the status of this engagement?

We first began working with them in 2013. This project really got started in 2014 and ramped up. 2015 has been a strong year with them, and we are continuing to optimize the project with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Softarex and the development expertise on our applications, back end and front end was exactly what we needed to take our business to the next level.

Qualitatively, we’ve gotten great feedback on the user interface and experience. Quantitatively, retention has been fairly high at 25-28%, which is certainly above the market average. Also, they offer 6 months of free bug fixing. This is great because there could be an error with a new iOS that didn’t happen with the last version. They’ll fix that for us. If we contract out another project, that’s another 6 months. It’s basically having a free tech partner.

How did Softarex Technologies, Inc. perform from a project management standpoint?

The six month project was completed early in five months. We had weekly calls with them. When we talked and went over project plans, they outlined all the expectations and managed them very well. We didn’t have any problems with project management.

The app upkeep, bug fixes, development work, and project management were all keys in the success of not only building, but also optimizing and maintaining the products.

What distinguishes Softarex Technologies, Inc. from other providers?

Softarex’s professionalism, efficiency and communication is unmatched. They like to run through a short meeting 1-2 times per week. That’s good, because we are never in doubt of what’s going on. They communicate very well and frequently. That moves the project along much better. I’ve dealt with providers in the past that take the initial project description and deliver something completely different months later.

Is there anything Softarex Technologies, Inc. could have improved or done differently?

There’s nothing honestly. However, I would love to see more optimization of documentation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer