What evidence can you share that demonstrates the impact of the engagement?
I use a publishing service that continually puts out content on LinkedIn and I get a lot of likes and comments on those videos whenever they’re shared, so I know it’s being well received, but unfortunately, I don’t have any specific metrics on that.
I was very pleased with the quality of their work. They turned everything around very quickly, and they took care of my clients very well in their process of working with them.
How did Sofia Video Production perform from a project management standpoint?
They managed the project very well. I was the biggest drag on the timeline in terms of getting them my clients' schedules, but their response times were always very good. The process of editing and proofing went very smoothly. Additionally, once the first videos were set up on my site and they had all the passwords for that, the follow-ups were virtually instantaneous.
What did you find most impressive about them?
Because of the high profile of the clients that I work with, I really couldn’t afford for one of these business owners to go in there and not be treated with the utmost respect and appreciation, and they absolutely nailed it on that front.
Are there any areas they could improve?
I would absolutely do the project over again, and the only thing I would change is that I would consider upgrading my services with them to have them go to the clients themselves. But that’s not on Sofia Video Production’s team at all.
Do you have any advice for potential customers?
I would do more than three video testimonials. Do as much as you can with them because you will get a good return on whatever you invest with them.