Technology & Marketing Agency

Socialfix is a visionary technology & digital marketing agency specializing in delivering out-of- the-box marketing strategy, branding, highly customized web development platforms, mobile applications, video production, social media and SEO, to help companies in all growth phases.

The agency's entrepreneur-based approach to strategy, growth and marketing is a key diferentiator that helps them relate to the business problem or challenge, taking into consideration assets, resources, costs, historic results, and pain points.

 

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Clinton, NJ
headquarters
  • 99 Grayrock Road Suite 103
    Clinton, NJ 08809
    United States
other locations
  • 1140 Avenue of the Americas 9th Floor
    New York, NY 10036
    United States
  • 535 Mission Street, 14th Floor
    San Francisco, CA 94105
    United States

Portfolio

Key clients: 

New York Blood Center, National Multiple Sclerosis Society, Atlatic Builders Association, Manhattan Luxury Magazine, Hudson Mod Magazine, Development Foundation of Armenia

Reviews

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Video Production for Performing Arts Center

"Their unique approach to measuring success has been very helpful and insightful."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Socialfix Media creates videos to highlight a nonprofit’s annual events. They perform interviews, gather and film testimonials, and compile videos to post across social media channels.

The Reviewer
 
11-50 Employees
 
New BrunswIck, New Jersey
Vice President of Development, Performing Arts Company
 
Verified
The Review
Feedback summary: 

The completed videos produced by Socialfix Media have helped increase engagement, event attendance, and company visibility. Their team provides a crucial perspective to have the most effective campaign. Their expertise and responsiveness make them a strong partner.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of development for a performing arts company. We have several educational and outreach programs for our community, and we serve over 200,000 people every year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialfix Media?

We hired Socialfix Media to help us increase our digital presence and build our donor base. Our goal was to create videos that highlight our annual events and improve general awareness about the work we’re doing.

SOLUTION

What was the scope of their involvement?

This is our second year partnering with Socialfix Media, and they’ve created videos for several events. As one example, their team attended and filmed one of our woman-centric programs. Their main role was to gather testimonials from attendees and document the event. Once they finished filming, we’d go through a few rounds of edits until the compilation fit what we were looking for. From there, we’d distribute the videos on social media and our website. Socialfix Media does this for multiple events throughout the year for us.

What is the team composition?

Terry (Founder, Socialfix Media), Carolyn (Client Experience Manager, Socialfix Media), and Brian (Creative & Livestream Film Production Director, Socialfix Media) are my main points of contact during our engagement.

How did you come to work with Socialfix Media?

Terry and I were both members of an organization called Leading Women Entrepreneurs. After learning about her passion for performing arts and her team’s experience working with other nonprofits, I decided to partner with them. We really valued their affinity for the work our company has done.

How much have you invested with them?

We have a barter-style agreement. In total, we’ve spent $34,000 on their services.

What is the status of this engagement?

We’ve had an ongoing engagement since March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Using the same women-centric event as an example, we saw a tremendous impact from that fundraising effort because of Socialfix Media’s help. The video they produced helped drive a high rate of return attendance for the next event. They helped reengage our audience and increase overall attendance of sponsors.

How did Socialfix Media perform from a project management standpoint?

From a project management standpoint, they were great at setting accurate parameters from the beginning. They’ve always been very responsive, and it’s only improved over time. Their team has intuitively known what we need from them and always responds to our outreach. Email is our primary form of correspondence, which is helpful because we can communicate around the clock.

What did you find most impressive about them?

Their unique approach to measuring success has been very helpful and insightful. We’re able to look at our events and initiatives in a different way because of their support. The perspective they gave us on how to use social media more effectively to engage our audience is beneficial.

Are there any areas they could improve?

Although some of the editing steps took longer at the beginning, everything has been resolved by communicating with their team. I can’t think of anything for them to improve on.

Do you have any advice for potential customers?

Be sure to get their input on how to maximize the impact of the work they do for you.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Videography and Photography for Executive Coaching Firm

“I’m tremendously grateful for how they’ve transformed my business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

Socialfix Media covers networking events by performing videography and photography services. Their team combines the footage to produce marketing videos. They also create condensed videos for social media.

The Reviewer
 
1-10 Employees
 
New Jersey
Susan Ascher
CEO, The Ascher Group
 
Verified
The Review
Feedback summary: 

Socialfix Media reliably delivers high-quality marketing materials. Their videos accurately portray the atmosphere and professional value of each event. The staff consists of talented individuals that provide creative solutions. They skillfully organize each shoot and complete projects on schedule.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of The Ascher Group. We’re an executive leadership and career coaching firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialfix Media?

I hired Socialfix Media to provide videography and photography services during scheduled networking events.

SOLUTION

What was the scope of their involvement?

Socialfix attends our events to capture the ambiance of the location, the gratitude of our guests, and the lively networking that occurs. They cover 6–8 events for us each year. Once each event is over, they use the footage to produce marketing videos that showcase the positive attributes of my company. The team starts the post-production process immediately to ensure a quick turnaround. That allows us to post the materials to social media while each event is still relevant. They also edit videos into smaller clips so that our clients can post content to their social media pages as well.

What is the team composition?

Terry (Founder, Socialfix Media) and Ken (Co-founder, Socialfix Media) are our primary points of contact. They send a video production specialist and photographer to each event.

How did you come to work with Socialfix Media?

Terry and I are entrepreneurial leaders in the state of New Jersey. We met each other on a trip to Ireland to vet women entrepreneurs for a project we were working on. We developed an excellent rapport throughout 4–5 days, and our relationship evolved from there.

How much have you invested with them?

We spend around $20,000 for their services each year.

What is the status of this engagement?

I hired them in 2015 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SocialFix media does an outstanding job for us. They wouldn’t still be my supplier if they didn’t produce results. I’m tremendously grateful for how they’ve transformed my business. Their efforts to bolster our online presence have driven a lot of attention to the firm. New clients often contact me to coach senior executives after seeing our networking videos. The ROI they facilitate is quite high.

How did Socialfix Media perform from a project management standpoint?

They’re available whenever I need to get in touch with them. Their staff keeps everything organized and delivers clever solutions.

What did you find most impressive about them?

They’re the epitome of professionalism. That means they deliver what they promise, adhere to project timelines, and communicate effectively. Terry and Ken are great partners to work alongside. A lot of companies call themselves digital marketing firms, but Socialfix Media is in a class by themselves.

Are there any areas they could improve?

I can’t give them anything but a glowing review at this time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve referred them to multiple people.

Digital Marketing Services for Landscape Business

“They are creative, sensitive to our needs, and always flexible to our schedule.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

Socialfix Media oversees social media, site updates, and SEO strategy for a landscaping company. The content they create includes articles, blog posts, and video spotlights of projects and team members.

The Reviewer
 
100-500 Employees
 
New York, New York
Keith Behringer
Business Development Manager, John Mini Distinctive
 
Verified
The Review
Feedback summary: 

Online marketing efforts show a 33% boost in leads over a previous partnership. Socialfix Media is responsive, accommodating, and quick to make changes or additions. Their work has a marked impact on growth.

BACKGROUND

Introduce your business and what you do there.

Our company does indoor and outdoor landscaping, as well as holiday decorating for the Tristate area. I am the business development manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialfix Media?

The company we were using for our online marketing efforts was underperforming and we wanted a new firm to take over our social media, website updates, and SEO strategy.

SOLUTION

What was the scope of their involvement?

They handle all of our website changes, SEO efforts, and social media updates. Content creation is a big part of their involvement, and they write blog posts and articles for various platforms, as well as produce video content for us.

When we started, we had no idea how valuable digital video production could be to our company. It was one of the services they offer, so we decided to take advantage of it. We now have client interviews, project spotlights, internal employee spotlights, and lots of footage to leverage with our site visitors.

What is the team composition?

An account manager is our main point of contact. He coordinates the project with the members of his team, who join us on weekly calls.

How did you come to work with Socialfix Media?

We originally found them through a web search of digital marketing companies in our area. There was a fairly lengthy interview process for a few of those companies. Based on their initial responsiveness and our interaction over the phone, we decided to meet with Socialfix in person to tour their facility and get to know their team. They made us feel comfortable, and we decided to engage them.

How much have you invested with them?

There is some fluctuation, but we budget about $60,000 a year for their services.

What is the status of this engagement?

We started working together in April 2017. They still help us with our SEO efforts.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our online marketing efforts show a 33% increase in leads over the previous company we worked with. That’s the most important metric for us, as it translates to incoming revenue.

How did Socialfix Media perform from a project management standpoint?

They do very well, and their strongest point is their responsiveness. We have weekly meetings to go over plans for the coming week and for larger, long-term projects. If we need to make small changes to the site, they usually complete them that same day.

What did you find most impressive about them?

They are creative, sensitive to our needs, and always flexible to our schedule.

Are there any areas they could improve?

No. Whenever we come to them with a challenge, we come up with a plan and they accommodate us. There’s no outlying behavior or practice I’d like them to improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Wordpress Redesign for Rubber Company

"If something is not in your price range, they’re always willing to work out the pricing."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2014 - Ongoing
Project summary: 

Socialfix media was hired to develop a WordPress website and SEO campaign.

The Reviewer
 
11-50 Employees
 
Wayne, New Jersey
James Leach
VP of Operations, Passaic Rubber Company
 
Verified
The Review
Feedback summary: 

The client has seen a drop in their positioning on Google. They are optimistic that the new website and intention into their SEO will help improve that. They have received a lot of great feedback regarding the family feel of their design. They really appreciated the agency's ability to keep everyone up to date.

BACKGROUND

Introduce your business and what you do there.

Passaic Rubber Company is a manufacturer of all custom rubber products servicing mostly rubber sheeting, rubber covered rollers, truly endless belting. I’m vice president of operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialfix Media?

We needed to upgrade our website.

SOLUTION

What was the scope of their involvement?

They did a good job of understanding our company as a niche manufacturer in the rubber industry. They gave us a questionnaire that we filled out that was really in-depth. We outsource all of our marketing to them, so they need to have a good understanding of our business. We generated a sitemap and many other things before launching. We gave them content in terms of pictures and text, and they formed wireframes for the redesign. They moved the site to WordPress and have been maintaining our monthly website, SEO positioning and constantly refreshing the website.

Currently, we’re working on an e-commerce portion of the website. We’ve done some video shoots with them as well. The first video included interviews with the CEO and COO of our company talking about what the company is about. We provided the script, and they did all the editing. 

How did you come to work with Socialfix Media?

We weren’t happy with our initial marketing company. I reached out to Blue Fountain Media who then passed me over to Socialfix. They gave me a quote, and it’s grown into a positive relationship.

How much have you invested with Socialfix Media?

We spend close to $50,000 per year with Socialfix Media.

What is the status of this engagement?

We’re currently working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Before we revamped our website, we were first or second on searches online. Since the revamp, we’ve lost positioning with those keyword searches. We’re currently working on targeting that and getting our positioning back to where it was before. With everything we’ve been doing, we’ve lost touch with the SEO, but we plan to refocus that this year. We’ve gotten a lot of feedback on the site. We have three dogs here, and Socialfix did a good job of capturing the family feel in our website design. 

How did Socialfix Media perform from a project management standpoint?

The weekly meeting calls are very beneficial to keeping everybody on task. They use Basecamp which keeps us all aware of due dates and expectations. They’re a bit slower, but the quality is far beyond my expectations.

What did you find most impressive about Socialfix Media from other providers?

They are a family business as well, so we have something in common. They like to work on a personal level. If something is not in your price range, they’re always willing to work out the pricing.

Are there any areas Socialfix Media could improve?

My expectation is to see things happen quicker.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Every week we have weekly calls addressing action items.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their quality and level of work regarding design are cutting edge.
  • 5.0 NPS
    Willing to refer
    Absolutely.

Social Media Campaign & Video Production for Financial Speaker

"They do great video production and still photography."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2014 - Ongoing
Project summary: 

Socialmedia Fix was hired to provide social media marketing services along with video production services.

The Reviewer
 
1-10 Employees
 
New York City, New York
Jordan Goodman
Founder, MoneyAnswers.com
 
Verified
The Review
Feedback summary: 

The client has seen an increase in sales of their products and time. Additionally, he has seen more click throughs. They appreciated the agency's ability to communicate regularly and well.

BACKGROUND

Introduce your business and what you do there.

Moneyanswers.com is a site that helps people improve their personal financial condition. I’m the founder of the site.

I’m a financial journalist and entrepreneur.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Socialfix Media?

My website needed to be revamped.

SOLUTION

What was the scope of their involvement?

We took 9 months to a year to plan what we should do to improve the site. The first part was consulting with me to understand who I am. Then, they implemented those ideas with a wireframe and all the resources. I have 50 different videos that I shot that are part of the website. They created a database with MailChimp, blogs, Twitter feeds, and Facebook feeds.

How did you come to work with Socialfix Media?

I met them at a business expo in New York in October of 2013. We had a lot of discussions and meetings and they were very helpful with their ideas.

How much have you invested with Socialfix Media?

Over the course of a year, I’ve spent $10,000 to $50,000.

What is the status of this engagement?

We began the relationship in February 2014 and are currently working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The project has paid off big time through the sales of my books, speech bookings, and radio and TV interviews. My affiliates have also gotten more clicks and sales. Socialfix Media is constantly updating their work as my world evolves.

How did Socialfix Media perform from a project management standpoint?

As we were building the site, we had weekly calls. They’ve got contacts all over the world that they were managing for this project. It took longer than I hoped, but they did everything right. They make suggestions as things change in the industry to keep me current.

What did you find most impressive about Socialfix Media?

They do great video production and still photography. The architecture of the website is very good. They’re great with social media and dealing with databases. My business is complex and they were able to figure out how to optimize it.

Are there any areas Socialfix Media could improve?

Things could always be faster but everything worked out well. Occasionally, I would have to push certain developers but in general, I’m happy with the results.

4.5
Overall Score From conception to implementation, they’ve done a great job.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They mostly met deadlines. Sometimes, I would have to push them, but that’s gotten better lately.
  • 5.0 Cost
    Value / within estimates
    I’ve gotten a lot more business out of it. It’s paid off in many ways.
  • 5.0 Quality
    Service & deliverables
    They delivered what we discussed in a good time and in a good way.
  • 5.0 NPS
    Willing to refer
    I’ve referred them already.

Multiple Website Dev for State-Wide Big Data System

"My company received a long-term benefit from their work." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Socialfix Media developed new, market-specific websites to replace outdated models. They focused their efforts on upgrading a data dissemination process.

The Reviewer
 
11-50 Employees
 
Kaneville, Illinois
Jeffrey Metcalf
CEO, Record Information Services
 
Verified
The Review
Feedback summary: 

Using their highly-structured team and effective management skills, Socialfix Media delivered lasting online advantages that reflected initial requirements.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Record Information Services, a big data provider in Illinois. We compile public record data from all over the state of Illinois and offer various services to many industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Socialfix Media?

We needed to develop new websites for all the particular markets we serve.

What were your goals for this project?

We wanted to bring our websites up to date and simplify our data dissemination process.

SOLUTION

How did you select this vendor?

We were referred to many firms and put them through a bid process.

Can you go into detail about the services they provided and the scope of the project?

They provided top to bottom website development.

What was the team composition?

4–5 people worked on our websites.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My company received long-term benefits from their work.

How was project management arranged and how effective was it?

It was excellent.

What did you find most impressive about this company?

Their team was highly organized.

Are there any areas where they can improve?

No, there wasn’t. They did what I asked them to do.

5.0
Overall Score I'm very happy with Socialfix Media
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was good.
  • 5.0 Cost
    Value / within estimates
    It was fair.
  • 5.0 Quality
    Service & deliverables
    It was excellent.
  • 5.0 NPS
    Willing to refer
    Yes, I'd recommend them to others.

E-Commerce Web Dev for Mortgage Advice Platform

"They are always available for communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Socialfix Media developed an e-commerce website. They implemented interactive features and consulted on marketing solutions.

The Reviewer
 
1-10 Employees
 
Great Neck, NY
James Hansen
President, Mortgageocusin.com
 
Verified
The Review
Feedback summary: 

The website was completed and fulfilled expectations. The Socialfix Media team has made the engagement effortless with their constant availability and strong expertise.

BACKGROUND

Please describe your company and your position there.

I’m the president of Mortgagecousin.com, a website that provides tailored advice to those seeking a residential mortgage on their home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Socialfix Media?

We needed Socialfix Media to develop our website.

What were your goals for this project?

We wanted to have a high-quality, interactive e-commerce website.

SOLUTION

How did you select this vendor?

We hired Socialfix Media after following a recommendation.

Can you go into detail about the services they provided and the scope of the project?

They developed our website and helped us with several of our marketing issues.

What was the team composition?

We have one main point of contact, who communicates with the rest of the team on our behalf.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

At this point, we don’t have any metrics because the site is new. We’re currently beginning to market the company.

How was project management arranged and how effective was it?

The communication with their team has been easy—we don’t have to speak to multiple teammates for one task. We communicate through email, as well.

What did you find most impressive about this company?

They are always available for communication.

Are there any areas where they can improve?

There’s nothing I can think of for them to improve on.

5.0
Overall Score They provide a great team with strong service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always available.
  • 4.5 Cost
    Value / within estimates
    Though they are more expensive than others, it is worth it.
  • 5.0 Quality
    Service & deliverables
    Their quality work earns five stars.
  • 5.0 NPS
    Willing to refer
    I've already recommended them.