What was the scope of their involvement?
They handle all of our website changes, SEO efforts, and social media updates. Content creation is a big part of their involvement, and they write blog posts and articles for various platforms, as well as produce video content for us.
When we started, we had no idea how valuable digital video production could be to our company. It was one of the services they offer, so we decided to take advantage of it. We now have client interviews, project spotlights, internal employee spotlights, and lots of footage to leverage with our site visitors.
What is the team composition?
An account manager is our main point of contact. He coordinates the project with the members of his team, who join us on weekly calls.
How did you come to work with Socialfix Media?
We originally found them through a web search of digital marketing companies in our area. There was a fairly lengthy interview process for a few of those companies. Based on their initial responsiveness and our interaction over the phone, we decided to meet with Socialfix in person to tour their facility and get to know their team. They made us feel comfortable, and we decided to engage them.
How much have you invested with them?
There is some fluctuation, but we budget about $60,000 a year for their services.
What is the status of this engagement?
We started working together in April 2017. They still help us with our SEO efforts.