The Social Nerds

BACKGROUND

Introduce your business and what you do there.

I am the owner and founder of an application called Vowtimer. This is a wedding application that lets wedding guests predict how long wedding ceremonies will last. The application tracks each person’s guesses and acts as a way to break the ice. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Social Nerds?

We’ve hired The Social Nerds for social media marketing, app store optimization (ASO), and SEO.  

SOLUTION

What was the scope of their involvement?

The Social Nerds manage our Facebook and Instagram accounts, and the team writes content for our website and provides keyword research. 

What is the team composition?

We primarily work with three individuals. 

How did you come to work with The Social Nerds?

We found them online; after speaking to multiple companies, we thought The Social Nerds would be the best fit because of their location and startup experience. 

How much have you invested with them?

We’ve spent around $2,500 at this point. 

What is the status of this engagement?

We started working together in February 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We continue to see more users downloading the application, and our traction has doubled in the last two months. 

How did The Social Nerds perform from a project management standpoint?

Our budget is fixed, so that’s not an issue.

What did you find most impressive about them?

We’ve been really impressed with their creatives. 

Are there any areas they could improve?

Everything was slow when things were getting started, and things took a little longer than we thought they should have. 

Do you have any advice for potential customers?

Always ensure you’re checking up on them and that things are moving forward. 

BACKGROUND

Introduce your business and what you do there.  

I’m the founder of a baby sleep training company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Social Nerds?

I wanted to be known and attract traffic because my company is new. 

SOLUTION

What was the scope of their involvement?

I hired The Social Nerds to work on my social media campaigns. First, they helped me set up the accounts because I’m not tech-savvy. They’ve created graphics, published posts, and managed our Facebook and Instagram campaigns. 

What was the team composition? 

We work with about five different teammates. I’ve mostly been in contact with one teammate, who manages the project for me.

How did you come to work with The Social Nerds?

I saw an ad they published on Facebook. 

How much have you invested in them?

We’ve spent over $1,000.

What is the status of this engagement? 

We started working together in late February 2023, and it’s an ongoing collaboration. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I like the results we’ve seen from The Social Nerds so far; they portray my business well. Our reach has increased because our ads have received a lot of impressions. We haven’t had any sales or conversions yet, but we've just started, so we need more time to see results. 

How did The Social Nerds perform from a project management standpoint?

If I need anything from The Social Nerds, I use Basecamp, and if they need anything from me, I receive an email and reply through Basecamp; it works very well. They share campaigns using Miro, and we chat using WhatsApp.

What did you find most impressive about them? 

They’ve been very patient and helpful. We understand each other very well. I also love their designs; they do amazing work and always try to accommodate me.

Are there any areas they could improve?

No. So far, everything’s been good.

Do you have any advice for potential customers?

Understand that it may take time to convey to The Social Nerds what your customers need.

BACKGROUND

Please describe your company and position.

I am the Owner of Raw Instincts

Describe what your company does in a single sentence.

We make food and treats for cats and dogs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Get more people to see our name on Google search
• help with SEO

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

High ratings, Pricing first our budget, Company values aligned

What was your primary form of communication with The Social Nerds?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Social nerds did everything from SEO to help with advice and always being available for me. They guided me to understand what keywords worked best for my company.

They send me monthly reports with details on User sessions, pageviews, traffic from cities and countries, new vs returning visitors, top traffic channels, search console, and how my keywords are ranking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amount of new customers
• Page Views coming from SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fred Baker is the project manager I am constantly in talks with. Fred goes beyond any of my company's needs and is constantly available if I ever need anything. He also offers advice and I am hoping our sales go to the next level so we can have the social nerds do more for our company.

Not just fred but the whole team is amazing and I have had 3 other SEO companies/ Marketing companies that have never amounted to anything like the social nerds have for our company. I hope to continue to work with them for the long term.

What did you find most impressive or unique about this company?

Reliability and honesty everyone in the past has told me in less than 3 months you will see so and so. The social nerds helped me understand how SEO actually works and how the process works. Not just this but also they're always available for me.

When I signed up at the beginning with other marketing/SEO companies its all sunny weather a month in they dismissed you and barely want to get on a call with you.But never with Fred and the team I have, even Rob and David Morgan whenever I have questions they always write back or offer to get on a call with me I freaking love that!

Are there any areas for improvement or something {provider_name} could have done differently?

I don't even know where they could do better A+++++!!!!

BACKGROUND

Please describe your company and your position there.

I am owner and founder of Xen Culture Solutions which provides Leadership and career coaching services for individuals and organizations and having been on Wall Street the last 25 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Social Nerds, and what were your goals?

I hired fhe Social Nerds given the great feedback I had seen online and to help raise my profile on social media given how critcal it is these days to gain exposure.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected Social Nerds after doing my research but also speaking to Fred who has been my consultant and never have I met someone so genuine and who truly believes what I was trying to achiece.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We initially went though the discovery ohase to understand and agree the approach. The team at Social Nerds has been very organized with their Basecamp project management approach to methodically keep track of all our communications and agreed next steps.

How many resources from the vendor's team worked with you, and what were their positions?

Fred has been my main consultant and who has been incredibly supportive and helpful. Sophia has also been very instrumental as part of the development team and always so responsive and reliable!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the work already done I can see how talented the team is and I look forward to continue building content and working with the Social Nerds on a larger scale

How effective was the workflow between your team and theirs?

Absolutely as efficient as it gets with communication and overall delivery. I couldnt ask for a more optimal workflow.

What did you find most impressive or unique about this company?

They really are very sincere in understanding the vision I have and then bringing that to reality. The responsiveness and organized approach has been impressive as well.

Are there any areas for improvement or something they could have done differently?

I couldnt adk for anything more at this time and I have been completely satisfied!

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a financial services company

Describe what your company does in a single sentence.

We're Investment Management Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Social Media Marketing for an Investment Management Firm

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from The Social Nerds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged The Social Nerds for a comprehensive audit of our digital media presence, including Paid Search, Social Media, Landing Pages, SEO, Analytics, and Public Relations. Their meticulous analysis and actionable recommendations have significantly improved our digital marketing strategies. We highly recommend The Social Nerds for any organization seeking a transformative digital media audit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with The Social Nerds delivered tangible and significant progress across our digital media landscape. Their expertise and recommendations translated into concrete outcomes, including:

• increased Click-Through Rates (CTR) in our Paid Search campaigns
• heightened engagement metrics on our Social Media platforms
• a notable boost in conversion rates from our Landing Pages
• improved search engine rankings through SEO optimization
• the ability to make data-driven decisions thanks to enhanced insights from our Analytics data. 

Additionally, their guidance in refining our Public Relations image led to more positive media coverage and improved customer sentiment. Together, these measurable outcomes underscore the project's success in advancing our digital marketing strategies and overall online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Social Nerds displayed excellent project management throughout. They consistently met deadlines and promptly addressed our needs, maintaining open communication. Their professionalism and responsiveness were key to the project's success.

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about The Social Nerds was their unparalleled ability to blend creativity with data-driven precision. They seamlessly integrated innovative ideas with concrete, actionable recommendations, delivering a holistic approach to digital media optimization. Additionally, their commitment to staying ahead of industry trends and their unwavering dedication to client success made them a truly unique and invaluable partner in our digital marketing journey.

Are there any areas for improvement or something The Social Nerds could have done differently?

While our collaboration with The Social Nerds was overwhelmingly positive, there is always room for improvement in any partnership.

BACKGROUND

Please describe your company and position.

I am the Author of What Would Ted Lasso Do?

Describe what your company does in a single sentence.

I am the author of a book.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Book Sales

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Running Facebook ad campaigns and daily social media posts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Their art work for posts and ads is terrific.
• I have achieved sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their artwork is terrific, their knowledge of social media marketing is sound. Many times, I think they excel. They are also, for the amount of work that they do, good value. Sometimes I am frustrated by the speed at which things are done. But that is not always the case.

What was your primary form of communication with The Social Nerds?

Virtual Meeting

What did you find most impressive or unique about this company?

Their artwork and willingness to try are impressive.

Are there any areas for improvement or something The Social Nerds could have done differently?

Sometimes timing and communication is lacking.

BACKGROUND

Please describe your company and position.

I am the Owner of (a/an) Beauty & Cosmetics

Describe what your company does in a single sentence.

Skincare product line

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Awareness
• Sales

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

• High ratings
• Pricing fits our budget
• Good value for cost

What was the size of The Social Nerds’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media af creation and marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ??

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. One communication issue with my web update.

What did you find most impressive or unique about this company?

Their knowledge was impressive.

Are there any areas for improvement or something The Social Nerds could have done differently?

They were kinda sales oriented and didn’t listen fully to my wants at some points.

BACKGROUND

Introduce your business and what you do there.

I’m the head of sales of a blockchain app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Social Nerds?

We needed someone to help us improve our digital marketing efforts.

SOLUTION

What was the scope of their involvement?

The Social Nerds is basically our silent marketing partner helping our clients gain a better online presence. We also work with them for SEO, social media marketing, and ongoing keyword research and implementation.

Moreover, they’ve helped structure and make changes to our clients' web platforms, implementing additional coding to improve marketing campaigns. They also focus on Facebook, Instagram, and TikTok as their leading revenue-driving social media platforms.

How did you come to work with The Social Nerds?

We came across The Social nerds through a website called Bark.com, a marketplace where agencies can bid for projects. We decided to hire them based on their development knowledge. 

How much have you invested with them?

For the four projects we’ve done with them, we’ve spent a total of $20,000.

What is the status of this engagement?

Our ongoing partnership started in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work comes in two areas; content management and ad management. So far, they’ve done an excellent job for us as they continue to improve our clients’ organic reach, app downloads, and ROS (Return on Sales).

The team is knowledgeable when it comes to digital marketing, and we wouldn’t be working with them if they hadn’t provided us with concurrent success.

How did The Social Nerds perform from a project management standpoint?

They perform well from a project management standpoint, consistently adhering to our deadlines and meetings. They use Basecamp, JIRA,  and a custom CRM to manage our project and communication.

What did you find most impressive about them?

We’re impressed with their team chemistry and streamlined operations and processes — we like that we don’t have to interface with 20 people simultaneously.

Are there any areas they could improve?

They could incorporate contracting into their approach to partnership and implement yearly service packages.

Do you have any advice for potential customers?

I don’t have any specific advice except engage The Social Nerds for your digital marketing needs.