Social Cali

BACKGROUND

Please describe your company and your position there.

I'm marketing director of a financial service company based in Los Angeles, California

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Cali, and what were your goals?

We need a full service digital marketing company to get leads online

SOLUTION

How did you select this vendor and what were the deciding factors?

Our business partner referred Social Cali to us

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They build everything for us from scratch, from website design/ development to all of our client facing collateral and marketing efforts through seo and ppc.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, web designer, and SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They made us profitable with in 4 months of going live in a very competitive industry. They had the best prices and great reviews and that's what we hired then for initially, but the stellar experience and roi they deliver every month is what keeps us referring others to them.

How effective was the workflow between your team and theirs?

They are very responsive to our needs

What did you find most impressive or unique about this company?

The efficiency, ease of communication and results

Are there any areas for improvement or something they could have done differently?

Nothing, everything was done perfect

BACKGROUND

Please describe your company and your position there.

I am marketing director of a health supplement company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Cali, and what were your goals?

We hired Social Cali for SEO and Google Ads Management service

SOLUTION

How did you select Social Cali and what were the deciding factors?

Based on google search result and reviews

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The projects goal was to increase search engine position and run a google ads campagins. We started by handing over all our current profiles to Social Cali to work on and fix them. We saw considerable results in our Google Ads campaigns and were very pleased to see that the project was on track to reaching our targeted goal

How many people from the Social Cali team worked with you, and what were their positions?

1 project manager and 1 SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a month we saw considerable results that put us on the right track to achieving the goals that we were after.

Describe their project management style, including communication tools and timeliness.

Very fast response via email. We initially set our concerns and expectations and they delivered the results faster than we expected

What did you find most impressive or unique about this company?

The reliability that they provided. Whenever we needed them, They are in contact with us to provide updates or timelines quickly and efficiently.

Are there any areas for improvement or something they could have done differently?

There is no room for improvement from the experience we've had so far

BACKGROUND

Please describe your company and your position there.

I'm the marketing director for a construction company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Cali, and what were your goals?

We need to increase our organic traffic and lead volume

SOLUTION

How did you select this vendor and what were the deciding factors?

A local Google search in Los Angeles based on reviews. The company had lots of positive reviews from former clients.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We needed to fully leverage google to scale up our organic presence and leads. They do on-page and off-page SEO including content marketing, links, citations, content curation, and structured data implementations.

How many people from the vendor's team worked with you, and what were their positions?

A project manager and SEO Specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our traffic and lead volume increased by 300%

Describe their project management style, including communication tools and timeliness.

They were very organized and transparent through their project management system. We communicate via Email and always get fast response.

What did you find most impressive or unique about this company?

They have great prices for the products and the quality of services they offer. They were very friendly and accommodating to all my needs.

Are there any areas for improvement or something they could have done differently?

All areas were excellent I would not change a thing!

BACKGROUND

Please describe your company and your position there.

Dyer Agency handling Management sales

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Cali?

Facebook Ad management

SOLUTION

How did you select this vendor and what were the deciding factors?

Local and seemed knowledgeable on this subject

Describe the project in detail and walk through the stages of the project.

Created several campaigns to experiment with which worked best.

How many resources from the vendor's team worked with you, and what were their positions?

• Zandra - CEO
• Jeremy - Ad manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Horrible experience! Everything was fine with set up. At one point i noticed my leads coming in had the wrong info on them. I emailed Jeremy and showed him screen shots. He told me his work was fine and said, "My campaign was on Point", when clearly it wasn't.

I tried over and over to get ahold of my main point of contact the CEO, Zandra. Zandra was avoiding calls text and stated she never got my emails. She would say I'll call you tomorrow with no call. She stated several times she was sick and can't text on her phone. Enough was enough, I stated I will just have to write a poor review and she stated in text that she would do the same to me saying "Ditto" and then called me a "Prick" in text.

I paid a lot of money and all I wanted was simple communication for the money I spent. I asked for services provided to stop and she let me know that I'm in a contract and will be charged $500 again. After the number of leads received and her fees my lead cost is $60-$70 per leads with wrong info. Can't wait for this to end.

How effective was the workflow between your team and theirs?

I noticed an error and when I pointed it out I was tole I was wrong. "That they had everything on point" They made it very difficult to communicate. Never available or they were out sick. Or never got emails.

What did you find most impressive or unique about this company?

They lacked basic communication and customer service.

Are there any areas for improvement or something they could have done differently?

People spend a lot of money for them to disregard your questions and refuse to communicate. Don't tell someone over and over you will call them tomorrow if you have no intentions of returning a call or email. How many times can you be sick. When you take someone's money there is still an obligation to provide services.